Other skills and abilities: Knowledge of CalPERS and Internal Revenue Service codes and legal guidelines pertaining to benefit programs applicable to current employees, and pre and post 65 retirees; knowledge of benefit plans, insurance carriers, and other aspects of health and welfare coverage; knowledge of life and supplemental life insurance policies and their administration; ability to interpret policies and plan documents; skill in oral communication to effectively work with employees, brokers, insurance representatives, physicians, government personnel, and other external agents; skill in reading technical information, such as government regulations and policies in order to remain current on benefits and retirement laws, regulations, and requirements; skill in verifying the accuracy of completed forms through comparison with source documents and resolving any discrepancies; skill in preparing written documents, such as monthly reports, memorandums, policies, procedures, and other documents; ability to establish and maintain effective working relationships with others; ability to perform arithmetic and statistical operations to calculate ratios, fractions, percentages, and averages; ability to establish and maintain priorities and carry out assignments with minimal supervision; ability to complete work despite constant interruptions in work flow and changing priorities. Computer skills: Must be familiar with current business operating systems, software, and programs (i.e. Microsoft Office, to include Word, Excel, Access, PowerPoint, etc.) Requires at a minimum intermediate skill in Excel to create pivot tables, manipulate data and formulate scenarios.