Construction Manager Lennar CorporationConstruction ManagerDes Moines, IAp/>Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview | LinkedIn<https://www.linkedin.com/company/lennar/> for the latest job opportunities. Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career.
NewBank Branch Manager Availa BankBank Branch ManagerAnkeny, IAIn addition, the Branch Manager works in conjunction with the Market President, Branch Operations Officer, and Director of Retail Banking to complete other duties, including general branch operations and facilities maintenance, retail management, and leadership and growth activities. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and taking corrective action with employees; addressing complaints and resolving problems.
Project Manager 5 - Contingent Pinnacle Technical ResourcesProject Manager 5 - ContingentWest Des Moines, Iowa$60–$65 / hourContractorThis role is central to a highly visible transformation, partnering with executive leadership, technology teams, and contact center operations to redefine customer experience and agent productivity at scale. The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment.
NewManager, Business Development (Midwest) John Paul Mitchell SystemsManager, Business Development (Midwest)Des Moines, IA$65,000–$75,000 / yearWe’ve been serving the professional beauty industry with salon-quality hair care products, styling tools and professional hair color through our family of brands including Paul Mitchell, MITCH, Awapuhi Wild Ginger, Tea Tree, Paul Mitchell Tools, Neuro, The Demi, Paul Mitchell the Color, Blonde, and Color XG. Comprehensive Benefits Package: In addition to base salary, JPMS offers a competitive benefits package to eligible employees, including medical, dental, vision, life, accident, critical illness, and disability insurance, retirement savings plans and company match, paid family leave, education-related programs, paid holidays, discretionary vacation time, and more.
Store Manager - Spencer's Spencer Gifts - Spirit HalloweenStore Manager - Spencer'sWest Des Moines, IA$18.98–$19.23 / hourFull timeThe Store Manager oversees and is accountable for the operation of a store, ensuring maximum sales and profitability through controlling expenses, shrinkage, human resources management as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
NewLeasing Manager Asset LivingLeasing ManagerDes Moines, IA$20–$24 / hourThe employee is frequently required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like, move about to accomplish tasks or move from one worksite to another, operate motor vehicles and/or golf carts, assess the accuracy, neatness, and thoroughness of the work assigned, traverse flat and non-flat terrain. in all directions, lift and place objects up to 25 lbs, operate machinery or power tools, identify and inspect objects, be able to work overtime, weekends, night hours (emergencies), work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, work in small and/or enclosed spaces, be exposed to hazardous chemicals.
NewAssistant Community Manager Asset LivingAssistant Community ManagerDes Moines, IA$21–$24 / hourin all directions, lift and place objects up to 25 lbs, operate machinery or power tools, operate motor vehicles and/or golf carts, identify and inspect objects, be able to work overtime, weekends, night hours (emergencies) work in small and/or enclosed spaces, traverse flat and non-flat terrain, work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, be exposed to hazardous chemicals. The employee is occasionally required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like, move self into different positions to accomplish tasks in various environments including tight and confined spaces, work in an overhead position and reach, adjust or move objects of up to 25 lbs.
NewCare Navigation Program Manager Mom's MealsCare Navigation Program ManagerAnkeny, IARemoteActive, unrestricted licensure as a Licensed Clinical Social Worker (LCSW), Licensed Independent Social Worker (LISW), Licensed Mental Health Counselor (LMHC) or equivalent independent clinical social work license in the applicable state of residence. Care Navigation Program Manager is responsible for overseeing the Care Navigation program, ensuring existing programs operate efficiently and new programs are successfully implemented and onboarded.
NewCustomer Success Manager Mom's MealsCustomer Success ManagerAnkeny, IACollaborate with internal departments to resolve customer challenges quickly and effectively (i.e. analyze issues, identify root cause, work across teams, provide hands-on-keyboard support as needed, and consult/manage relationship with clients throughout the resolution process). The Customer Success Manager (CSM) is responsible for building strong client relationships, driving customer satisfaction, improving retention, and ensuring clients achieve maximum value from the company’s products and services.
NewCommunity Manager Asset LivingCommunity ManagerDes Moines, IA$52,000–$57,000 / yearin all directions, lift and place objects up to 25 lbs., operate machinery or power tools, operate motor vehicles and/or golf carts, identify and inspect objects, work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, work in small and/or enclosed spaces, traverse flat and non-flat terrain, be exposed to hazardous chemicals. The employee is occasionally required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like, move self into different positions to accomplish tasks in various environments, including tight and confined spaces, work in an overhead position and reach, adjust or move objects of up to 25 lbs.
Assistant Store Manager - Spencer's Spencer Gifts - Spirit HalloweenAssistant Store Manager - Spencer'sAltoona, IA$14.75–$15 / hourFull timeThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
Senior Assistant Store Manager Spencer Gifts - Spirit HalloweenSenior Assistant Store ManagerWest Des Moines, IA$16.75–$17 / hourFull timeThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
Branch Manager-Power & HVAC United RentalsBranch Manager-Power & HVACDes Moines, IAThe actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability. We're an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family.
NewHR Generalist Mom's MealsHR GeneralistDes Moines, IACompany Overview Mom’s Meals is a home-delivered meal service providing fully prepared, refrigerated meal solutions direct to homes nationwide since 1999. This position will be housed in our Des Moines Fleur location with 3 days/week at Fleur, and 2 days/week in Ankeny supporting our Customer Care area .
Construction Manager Lennar HomesConstruction ManagerDes Moines, IAFull timeLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Tech-savvy with proficiency in Microsoft Office, Build Pro, Procore, and other construction management software, leveraging technology to streamline workflows, enhance project tracking, and improve overall efficiency.
Project Manager - C2 SME (SkillBridge Intern) Company ConfidentialProject Manager - C2 SME (SkillBridge Intern)Des Moines, IAFull timeHII Mission Technologies Internship programs are focused on placing transitioning military into internships that require KSAs, Education & Military Training similar to their current or previous military jobs; positions that could easily transition over to a full-time regular and permanent job with HII. DoD Skillbridge Internships are available to help transitioning active-duty military personnel gain real-world experience in the work force sometime during their final 180 days of active-duty service.
Benefits Manager, Americas Workiva IncBenefits Manager, AmericasIA$106,000–$172,000 / yearBy integrating these technologies, the role will focus on shifting resources from manual, routine processes to high-impact strategic initiatives, ensuring that both compliance and employee experience are elevated through data-backed efficiency. This includes identifying opportunities to automate repetitive data collection and validation tasks, streamlining workflows for leave administration, and utilizing predictive insights to improve benefit compliance.
Sr. Employee Benefits Captive Insurance Program Manager Holmes MurphySr. Employee Benefits Captive Insurance Program ManagerWaukee, IowaIn this role, you will collaborate closely with senior leadership and captive leaders to manage and grow employee benefits captive insurance programs while ensuring a best-in-class client experience. This position is ideal for a seasoned benefits professional who thrives in a collaborative environment, enjoys leading complex initiatives, and brings deep knowledge of captive insurance and self-funded medical programs.
Senior Employee Benefits Account Manager North Risk Partners LLCSenior Employee Benefits Account ManagerWest Des Moines, IA$70,000–$85,000 / yearOur team environments are designed to provide #oneTEAM members opportunity to focus on collaborative relationships (clients and team), variety from day-to-day, constant learning, and the tools and resources to learn and grow at work and in life. Must possess valid driver's license and be able to travel to different North Risk Partners locations for meetings, as well as various locations throughout the state and potentially the region for client meetings.
Employee Benefits Associate Account Manager North Risk Partners LLCEmployee Benefits Associate Account ManagerWest Des Moines, IA$25–$27.50 / hourOur team environments are designed to provide #oneTEAM members opportunity to focus on collaborative relationships (clients and team), variety from day-to-day, constant learning, and the tools and resources to learn and grow at work and in life. Associate Account Managers work under the supervision of the account management team servicing accounts and will progressively increase his/her responsibilities to become an account manager, who independently services client accounts.
Employee Benefits Account Manager North Risk Partners LLCEmployee Benefits Account ManagerWest Des Moines, IA$55,000–$72,000 / yearOur team environments are designed to provide #oneTEAM members opportunity to focus on collaborative relationships (clients and team), variety from day-to-day, constant learning, and the tools and resources to learn and grow at work and in life. Essential Responsibilities: Maintain strong relationships with clients through advising and responding to all correspondence in a quick and accurate manner Includes answering questions regarding all lines of coverage, and assisting with plan and/or carrier changes, claims, and billing.
Regional Sales Manager - Employee Benefits Cottingham & ButlerRegional Sales Manager - Employee BenefitsDes Moines, IASales Leadership: Take charge of the regional employee benefits sales efforts, combining marketing, sales, and analytical strategies to cultivate and close business with target customers. Our ability to grow as a company, fuels investments in new resources to better serve our clients and provide the amazing career opportunities our employees want and deserve.
Sr. Employee Benefits Captive Insurance Program Manager Innovative Captive StrategiesSr. Employee Benefits Captive Insurance Program ManagerWaukee, IowaIn this role, you will collaborate closely with senior leadership and captive leaders to manage and grow employee benefits captive insurance programs while ensuring a best-in-class client experience. This position is ideal for a seasoned benefits professional who thrives in a collaborative environment, enjoys leading complex initiatives, and brings deep knowledge of captive insurance and self-funded medical programs.
Life, Annuity & Group Benefits Operations Consultant - Sr. Manager PricewaterhouseCoopers LLPLife, Annuity & Group Benefits Operations Consultant - Sr. ManagerDes Moines, IA$124,000–$280,000 / yearBachelor's Degree in Actuarial Science, Banking and Insurance, Banking and Finance, Business Administration/Management, Economics, Economics and Finance, Economics and Finance & Technology, Finance, Finance & Technology, Management Information Systems, Organizational Management, Operations Management/Research preferred. A career in our Customer Service practice, within Operations Consulting services, will provide you with the opportunity to help our clients optimise all elements of their operations to move beyond the role of a cost effective business enabler and become a source of competitive advantages.
Voluntary Benefits Senior Relationship Manager Marsh & McLennan Companies IncVoluntary Benefits Senior Relationship ManagerUrbandale, IAWe will count on you to: Maintain and expand a large to mid-sized book of business containing larger or nuanced accounts across various industries or specialties and may contribute to the sales work for complex, high-priority accounts owned by senior colleagues. Strong voluntary benefits product, process and market knowledge (to include but not be limited to supplemental health, ID Theft Protection, Legal, Auto/Home, Discount, Purchasing Programs, Discount, Pet Insurance, Life with LTC).
Life, Annuity & Group Benefits Operations Consultant - Manager PricewaterhouseCoopers LLPLife, Annuity & Group Benefits Operations Consultant - ManagerDes Moines, IA$99,000–$232,000 / yearBachelor's Degree in Actuarial Science, Banking and Insurance, Banking and Finance, Business Administration/Management, Economics, Economics and Finance, Economics and Finance & Technology, Finance, Finance & Technology, Management Information Systems, Organizational Management, Operations Management/Research preferred. As a Manager you supervise, develop, and coach teams, manage client service accounts, and drive assigned client engagement workstreams by independently solving and analyzing complex problems to develop top-quality deliverables.
NewRestaurant General Manager - Local Favorite - Great Benefits and Bonuses Marty TarabarRestaurant General Manager - Local Favorite - Great Benefits and BonusesDes Moines, IowaDuties will include but not be limited to staffing, scheduling and training of new employees, maintaining food and labor cost according to company policy, and assist in administrative functions delegated by the District Manager. Our company is seeking a Sophisticated Restaurant General Manager with effective team building skills to help lead a polished hospitality team to success!
Senior Benefits Analyst Life Care Companies LLCSenior Benefits AnalystDes Moines, IA$57,000–$71,000 / yearAs a senior member of the team, this role serves as a technical and analytical lead-owning benefits data integrity, carrier and vendor file reconciliation, system testing, and compliance reporting-and provides guidance to less-experienced team members. Under limited supervision, the Senior Benefits Analyst is responsible for enterprise-wide administration of LCS and LCS Community Employment''s benefit plans, including health and welfare plans and any other employee benefit plans offered.
Pharmacy Benefit Management (PBM) Client Experience Manager CVS Health CorpPharmacy Benefit Management (PBM) Client Experience ManagerIA$46,988–$122,400 / yearThe Pharmacy Benefit Management Client Experience Manager examines sales, account management, and business retention metrics for products and services, in order to support profitable growth and other business objectives. This person controls strategic business plans for accounts and customer relationships, focusing on revenue growth, member retention, and achievement of financial objectives.
Director of Global Benefits Workiva IncDirector of Global BenefitsIA$154,000–$250,000 / yearLeadership & Mentorship: Lead and develop a high-performing team (currently including an American benefits manager and a benefits analyst.), fostering a culture of professional growth and operational excellence. Executive Partnership: Act as a strategic advisor to regional HR leaders and Executive stakeholders, providing data-driven insights into benefit trends and cost-mitigation strategies.
Benefits Administrator Berkshire Hathaway Energy CoBenefits AdministratorDes Moines, IAAdminister and provide guidance to employees, managers and retirees for one or more of the following programs and processes: FMLA, short-term disability, long-term disability, military LOA, life insurance evidence of insurability, HSA funding, COBRA, summary plan descriptions, health insurance plan billing, retiree health insurance premium billing, death benefits, beneficiary maintenance, service awards, life events, dependent eligibility auditing, qualified medical support orders and new hire benefits orientation. Administers and maintains company health and welfare programs for employees, retirees and eligible dependents and serves as the main point of contact for questions related to company benefits.
Experienced Sales Executive - Employee Benefits Cottingham & ButlerExperienced Sales Executive - Employee BenefitsDes Moines, IAUnmatched Sales Support: We surround our sales team with everything they need to be successful, including: Experienced Account Management Teams – Your clients will be in good hands with our account management teams. Our ability to grow as a company, fuels investments in new resources to better serve our clients and provide the amazing career opportunities our employees want and deserve.
Entry Level Sales Executive - Employee Benefits Cottingham & ButlerEntry Level Sales Executive - Employee BenefitsDes Moines, IAAdditionally, you'll have access to our exceptional service teams and in-house specialists focused on account management, technology, compliance, analytics, client communications, and more—resources that will elevate your sales performance and financial success. We make it easy by surrounding them with everything they need to be successful, including: Experienced Account Management Teams – Your clients will be in good hands with our account management teams.
Benefits Director Stride, Inc.Benefits DirectorDes Moines, IowaThis hands-on role requires both strategic vision and operational expertise to oversee health and welfare plans, retirement programs, leave policies, and wellness initiatives, ensuring compliance, cost-effectiveness, and competitive positioning in the marketplace. SUMMARY: The Director, Benefits is a strategic leader responsible for designing, implementing, and managing comprehensive employee benefits programs that align with organizational goals and enhance employee well-being.
HIV Health Benefits Coordinator Primary Health Care IncHIV Health Benefits CoordinatorDes Moines, IA$18.65–$23.32 / hourAs a Benefit Liaison I, you will be in direct partnership with Iowa Health and Human Services (IA HHS) Ryan White Part B program, including the Benefits Drug Assistance Program (BDAP), the Benefits Liaison delivers education, outreach and in-person assistance to patients/clients to select health insurance coverage in response to health care reform; Ensuring that patients/clients living with HIV find appropriate "health coverage home" expeditiously. Collaborate with Iowa Health and Human Services' Ryan White Part B program, including the AIDS Drug Assistance Program; serves as a liaison between Iowa HHS and PHC to ensure relevant goals and objectives are successfully obtained.
NewBenefit Coordinator The Kleinfelder Group IncBenefit CoordinatorWest Des Moines, IAThis role serves as a primary point of contact for employee benefit inquiries, supports benefit enrollment and life event changes, ensures compliance with applicable laws and company policies, and partners with benefit vendors to deliver exceptional service to employees. From Accounting & Finance, Human Resources, Marketing & Communications, and Information Technology to Legal and Health & Safety, our corporate employees are part of the Kleinfelder ecosystem - supporting the projects that improve the communities we work and live in.
Public Service Manager 2 (Community Colleges) State of IowaPublic Service Manager 2 (Community Colleges)Des Moines, IA$98,009.60–$139,568 / yearSupervise, support, and evaluate administrative consultants and education program consultants focused on program and faculty quality, student success, senior year plus, workforce and continuing education programs, community college data and reporting systems, veteran's program administration, and OWI/Corrections education. Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification: 1) Graduation from an accredited four-year college or university and experience equal to six years of full-time management-level work in finance, human resources, engineering, law, social work, regulation, data processing, or program research or evaluation.
Executive Team Leader Human Resources (Assistant Manager HR)- Fort Dodge, IA Target CorpExecutive Team Leader Human Resources (Assistant Manager HR)- Fort Dodge, IAWaukee, IA$64,000–$128,000 / yearYou lead a team of HR Experts and Team Leaders (where applicable) that are committed to supporting teams and leaders to build a sales force that is passionate about exceeding guests' expectations and a place where teams love to work. Decrease fluctuations within team member schedules by developing a store staffing strategy that enables store leaders to increase predictability within their current team members hours and identify when external staffing is needed.
SAP Human Capital Payroll & Time Senior Manager PricewaterhouseCoopers LLPSAP Human Capital Payroll & Time Senior ManagerIA$124,000–$280,000 / yearp>PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy. Working in this area, you will enable clients to optimize their human resources processes, enhance talent management, and achieve their strategic objectives within our Technology Consulting practice.
Human Resource Manager Hy Vee IncHuman Resource ManagerPleasant Hill, IAAssists customers by: escorting them to the products they're looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience. Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
HR Manager Sparrow CompanyHR ManagerDes Moines, IABA/BS in human resources, business management, communications, or related field and a minimum of 8 years of progressive experience in Human Resources, with at least 3 years in a leadership role or equivalent combination of education and experience. In addition to solid human resources and leadership skills, the successful candidate will have passion and demonstrate success in driving diversity & inclusion and employee engagement.
NewHRIS Manager The Waldinger Corp.HRIS ManagerDes Moines, IAFull timeLeads a team of talented problems solvers who collaborate with HR, IT, and other departments to improve workflows, data integrity, and reporting capabilities. • Process Optimization: Analyzes HR processes and workflows, identifying opportunities for automation and improvement to create an exceptional user experience.
HR District Manager Fleet Farm E-Commerce Enterprises, LLCHR District ManagerAnkeny, IALocation: May be based in any one of the following Fleet Farm locations: Ankeny, IA, Carver, MN, Cedar Falls, IA, Cedar Rapids, IA, Hastings, MN, Lakeville, MN, Mankato, MN, Mason City, IA, Owatonna, MN, Rapid City, SD, Sioux Falls, SD, Sioux City, SD, Waukee, IA. Lead execution of district-level talent initiatives, including manager coaching, 360-feedback processes, succession planning, and talent reviews.
Senior Manager, Grow People (Business Partner) Krause GroupSenior Manager, Grow People (Business Partner)Des Moines, IAThe role also provides support and backup across Grow People Operations, Talent Acquisition, and Compensation, requiring strong working knowledge of payroll, benefits, HRIS, and recruiting processes to ensure alignment and continuity across all Grow People functions. Experience supporting multi-site, matrixed, and global organizations preferred, particularly within hospitality, retail, consumer goods, manufacturing, sports, entertainment, corporate, or other high-growth environments preferred.
Quality Control Manager | Thurs-Sat 620 am - 740 pm | Pay Based on Experience Katecho IncQuality Control Manager | Thurs-Sat 620 am - 740 pm | Pay Based on ExperienceDes Moines, IAp>Work with the head of Quality to proactively lead the quality system efforts at Katecho through monitoring of production operations, personnel management, and adherence to and administration of the ISO 13485 and FDA Title 21 Part 820, QSR. Proactively work on continuous improvement of the quality system through monitoring of production operations, personnel management, and adherence to and administration of the ISO 13485 and FDA, Title 21 Part 820, QSR.
Community Manager - Honey Creek Thrive Communities LLCCommunity Manager - Honey CreekIA$73,000–$75,000 / yearVoted one of Washington and Portland''s best workplaces for several consecutive years, Thrive builds on its culture by offering the following benefits: 34 Paid Days off Per Year (PTO, Paid Holidays, Paid Personal Day, Paid Day of Service, and Paid Birthday). Completes month-end procedures and reports including deposit accounting, variances, expiring leases, write off register, receivable aging, security deposit activity, gross potential rent.
Human Services Manager City of Ames IowaHuman Services ManagerAmes, IA$31.12–$40 / hourManage documentation, correspondence, notification, and planning activities around human services as directed by the Assistant City Manager; Represents the Assistant City Manager in interactions with elected and appointed state and local government officials, business owners and managers, neighborhood groups, employees, and other citizens and customers. ETP values include: committing to continuous improvement; inspiring creativity and innovation; being customer driven; making data-driven decisions; championing employee involvement; striving for excellence; having fiscal stewardship; acting with honesty and integrity; exhibiting leadership; choosing a positive attitude; respect and dignity for one another; promoting safety and wellness; and cultivating teamwork.
Lee Wrangler- Assistant Store Manager @ Outlets of Des Moines Kontoor Brands IncLee Wrangler- Assistant Store Manager @ Outlets of Des MoinesIA$18.75–$25.75 / hourp>Job Posting: The Assistant Store Manager is a key leader responsible for opening and closing the store, sales performance, delivering exceptional customer experience, and running day-to-day store operations. Kontoor Brands is a purpose-led organization focused on leveraging its global platform, strategic sourcing model and best-in-class supply chain to drive brand growth and deliver long- term value for its stakeholders.
Cosmetologist Studio Manager (Waxing The City Ankeny) Waxing the CityCosmetologist Studio Manager (Waxing The City Ankeny)Ankeny, IowaDeveloping a team starts with morning Huddles to get the day started, weekly 1:1’s to create and track goals, create a learning environment that allows our Studio Coordinators and Cerologists® become their best by celebrating accomplishments and recognizing areas of opportunity to improve upon. The Studio Manager is responsible for oversight of operating according to the laws of the State and that all employees (Cerologists®) have the appropriate licenses, abilities to perform the duties assigned, and is adept at delivering a high-end client experience.