Benefits Analyst II Alliant Energy CorpBenefits Analyst IICedar Rapids, IA$72,000–$93,000 / yearThe ability to obtain and effectively use information, including the ability to identify the information needed, seek the information from a variety of sources, and skillfully extract and report the information for business benefit. As a Benefits Analyst II, you will play a key role in coordinating, administering, and monitoring benefit programs including health and welfare plans, retirement plans, time off plans, and wellness programs.
Executive Benefits Analyst Collins Community Credit UnionExecutive Benefits AnalystCedar Rapids, IAThis position is responsible for preparing and interpreting insurance illustrations, supporting client income distribution strategies, and leading annual policy reviews, while also contributing to client retention and revenue growth through consultative engagement and production. Essential functions: Develop, analyze, and present insurance illustrations (primarily life insurance products including indexed universal life, variable universal life, and whole life).
Financial Analyst - Hybrid - Cancer Center University of IowaFinancial Analyst - Hybrid - Cancer CenterIowa City, IAThe Holden Comprehensive Cancer Center at the University of Iowa is seeking a Financial Analyst that will be responsible for performing complex accounting functions, budget, and financial analysis compliant responsibilities within the clinical trial operations of the Holden Comprehensive Cancer Center (HCCC) Clinical Research Services (CRS). The NCI designation recognized our cancer center, and its research scientist, physicians, and other health care professionals, for their roles in advancing cancer research that impacts on our ability to prevent, detect and treat our patients with cancer.
Lead Financial Analyst Alliant Energy CorpLead Financial AnalystCedar Rapids, IA$105,000–$125,000 / yearJoin our FP&A team as a Lead Financial Analyst in a flexible hybrid role and play a key part in shaping long-term strategy, from forecasting and business planning to identifying performance drivers and providing strategic decision support. Lead Financial Analyst independently drives complex and technically advanced financial and economic analyses, modeling, and research to support business unit and enterprise level decision making.
Business Unit Financial Analyst - SMG GreatAmericaBusiness Unit Financial Analyst - SMGCedar Rapids, IowaThe Business Unit Financial Analyst will lead, evaluate, and support financial implications of the business unit’s strategy, operations, financial outcomes, and overall performance targets. This position will provide data driven insight and support for enhanced decision making to drive success of our customers, business unit and GreatAmerica Financial Services.
Business Intelligence Analyst, Mission Critical Ryan Companies US IncBusiness Intelligence Analyst, Mission CriticalCedar Rapids, IA$95,000–$120,000 / yearNon-Solicitation Notice to Recruitment Agencies: Ryan Companies kindly requests that recruitment agencies and third-party recruiters do not submit unsolicited resumes or candidate information to any Ryan Companies employee or office. Notice to Candidates: Please be advised that initial outreach regarding employment at Ryan Companies will only occur via email from the domain @ryancompanies.com email address.
Integrated Program Planning & Control (IPP&C) Manager, EV Cost Analyst RTXIntegrated Program Planning & Control (IPP&C) Manager, EV Cost AnalystCedar Rapids, IowaThis position contributes to a team of intermediate to experienced Financial Planning and Analysis professionals, meeting objectives and working with team members on financial analysis, research, budgets, and forecasts. Not Required At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems.
NewManager, Program Finance & Control Analyst RTXManager, Program Finance & Control AnalystCedar Rapids, IowaNot Required At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. This position contributes to a team of intermediate to experienced Financial Planning and Analysis professionals, meeting objectives and working with team members on financial analysis, research, budgets, and forecasts.
Senior Analyst, Reporting & Analytics Molina Healthcare IncSenior Analyst, Reporting & AnalyticsIowa City, IAREQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES: Minimum of 2 years hands on experience with SQL and database development, one of the BI analytics tool (Power BI, Tableau etc.), MS Azure, Datalake, Databricks. You will be responsible for testing, reviewing SQL queries, stored procedures and facilitating code reviews for improving and maintaining new and existing datasets.
Custom Quality Analyst III Danaher CorpCustom Quality Analyst IIICoralville, IAGuided by our vision to help researchers rapidly move from the lab to life-changing advances, we work closely with global partners to accelerate progress and genomics breakthroughs across fields like cancer, infectious disease, rare genetic disorders, and more. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Custom Quality Analyst II (Weekday Days) Danaher CorpCustom Quality Analyst II (Weekday Days)Coralville, IAGuided by our vision to help researchers rapidly move from the lab to life-changing advances, we work closely with global partners to accelerate progress and genomics breakthroughs across fields like cancer, infectious disease, rare genetic disorders, and more. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Compliance Reporting Analyst I Kirkwood Community CollegeCompliance Reporting Analyst ICedar Rapids, IASW, Cedar Rapids, IA 52404, 319-398-5572,equity@kirkwood.edu, or the Director of the Office for Civil Rights, U.S. Department of Education, Cesar E. Chavez Memorial Building, 1244 Speer Boulevard, Suite 310, Denver, CO 80204-3582, Telephone: (303) 844-5695 FAX: (303) 844-4303, TDD 800-877-8339 Email: OCR.Denver@ed.gov. If you have questions or complaints related to compliance with this policy, please contact the Vice President, Human Resources and Institutional Effectiveness (employees) or the Vice President of Student Services (students), 6301 Kirkwood Blvd.
NewPrecision Analyst VIDA DiagnosticsPrecision AnalystCoralville, IAFlexibility to work on other tasks/projects outside of primary CT scan analysis as needed, including quality control, data delivery and other imaging services projects as assigned. Our talented team works hard every day to design cutting-edge solutions that truly improve patients’ lives around the world.
NewIT Support Analyst (Hybrid) University of IowaIT Support Analyst (Hybrid)Iowa City, IAThe IT Support Analyst also assists with user training, supports daily system operations, and contributes to technology planning and optimization efforts to enhance user experience, system performance, and organizational effectiveness. The University of Iowa Health Care Department of Radiology is seeking an IT Support Analyst to provide technical support, consultation, and guidance to radiologists and staff using radiology information systems and imaging software.
NewBI Pricing & Data Analyst - Belting Genuine Parts CoBI Pricing & Data Analyst - BeltingCedar Rapids, IAThe role converts enterprise and transactional data into trusted Microsoft Power BI semantic models, reports, dashboards, and actionable insights that support commercial, operational, and leadership decision-making. Meets routinely with stakeholders to understand business questions, define requirements, prioritize work, and translate needs into sustainable analytics solutions, including Power BI reports, Python programs, and Excel-based tools.
NewPrecision Analyst VIDA Diagnostics IncPrecision AnalystCoralville, IAFlexibility to work on other tasks/projects outside of primary CT scan analysis as needed, including quality control, data delivery and other imaging services projects as assigned. Our talented team works hard every day to design cutting-edge solutions that truly improve patients' lives around the world.
NewBI Pricing & Data Analyst – Belting Genuine Parts CompanyBI Pricing & Data Analyst – BeltingCedar Rapids, IowaThe role converts enterprise and transactional data into trusted Microsoft Power BI semantic models, reports, dashboards, and actionable insights that support commercial, operational, and leadership decision-making. Meets routinely with stakeholders to understand business questions, define requirements, prioritize work, and translate needs into sustainable analytics solutions, including Power BI reports, Python programs, and Excel-based tools.
BI Data Analyst Genuine Parts CompanyBI Data AnalystCedar Rapids, IowaLet us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! In addition, this position will work with cross functional teams to develop new programs to increase operational efficiencies based on studies of past, present, and future data trends.
Credit Analyst - SMG Direct Programs GreatAmericaCredit Analyst - SMG Direct ProgramsCedar Rapids, IowaPerform direct and thorough investigation and obtain relevant credit information to formulate credit decisions within established risk tolerances and prescribed time frames, providing written analysis and justification for the decision. This role is responsible for underwriting small- to mid-sized commercial credit transactions sourced through independent brokers and referral partners across a variety of industries.
Finance Service Desk Analyst (Location Flexible) RSM US LLPFinance Service Desk Analyst (Location Flexible)Cedar Rapids, IA$49,800–$79,200 / yearIf you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc.
Sr. Mgr R2R Functional Analyst RTX CorpSr. Mgr R2R Functional AnalystCedar Rapids, IA10+ years' Finance Acumen: Strong understanding of finance processes including but not limited to: Finance Master Data, Allocations, FP&A, Financial Reporting, Tax, Treasury, G/L, Fixed Assets, Payroll, Period Close & Consolidation, Costing, Project Accounting, 7+ years' experience in SAP configuration and implementation in the following FI/CO modules - general ledger, treasury, banking, asset accounting, AR, AP, Tax integrations, Intercompany Accounting, profit center accounting, and controlling modules. Familiarity with SAP S/4 universal allocations, including assessments and distributions, as well as overhead application via costing sheets to multiple types of cost objects (NWAs/WBS, production orders, service orders, cost centers, sales order line items) in an advanced manufacturing environment.
SAP R2R Controlling & Project Systems Analyst (Hybrid) RTX CorpSAP R2R Controlling & Project Systems Analyst (Hybrid)Cedar Rapids, IARegardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world - and access to Collins sites when their work requires in-person meetings. This role is recognized as a DT professional with strong hands-on experience in SAP Controlling (CO) and Project Systems (PS), providing functional expertise, configuration capabilities, and analytical skills to support business operations and improve system performance.
SAP P2S Production Support Analyst (Hybrid) RTX CorpSAP P2S Production Support Analyst (Hybrid)Cedar Rapids, IAQualifications We Prefer: Strong functional knowledge of SAP Plan‑to‑Sustain (P2S) processes in S/4HANA, including Production Planning (PP), Manufacturing Execution, Materials Requirements Planning (MRP), Plant Maintenance / Enterprise Asset Management (EAM), Quality Management, and Aftermarket/MRO operations. Hands‑on experience with SAP S/4HANA capabilities such as Master Data (BOMs, Routings, Work Centers), MRP Live, PP/DS, Shop Floor Control, Maintenance Orders, Technical Objects (Equipment and Functional Locations), Notifications, and integration with QM and Warehouse Management.
Integrated Program Planning & Control (IPP&C) Manager, EV Cost Analyst RTX CorpIntegrated Program Planning & Control (IPP&C) Manager, EV Cost AnalystCedar Rapids, IAThis position contributes to a team of intermediate to experienced Financial Planning and Analysis professionals, meeting objectives and working with team members on financial analysis, research, budgets, and forecasts. Display good verbal and written communication skills, be a team player, and have good working knowledge of company business systems and policies, contracting processes and earned value management techniques.
Sr. Mgr. DT O2C Functional Analyst (Hybrid) RTX CorpSr. Mgr. DT O2C Functional Analyst (Hybrid)Cedar Rapids, IAMinimum of 7+ years' experience in SAP systems with Order to cash experience and a bachelor's degree in computer science, Technology, Engineering or Mathematics (STEM) or equivalent combination of related work experience and schooling in lieu of degree; Advanced degree and 7+ years' related work experience. You are the ideal candidate if you have experience working within an organization that is responsible for driving large scale, complex programs and projects related to business process and system transformation, ideally ERP implementation using SAP's S/4HANA solution.
Financial Analyst CRST Expedited, Inc.Financial AnalystCedar Rapids, IA$63,236–$82,228 / yearPart timeBenefits: Comprehensive package including medical, dental, and vision coverage; prescription drug and telemedicine services; company-paid life and disability insurance; retirement savings with company match; paid time off, holidays, and parental leave; plus additional voluntary benefits and employee discounts. Variance Analysis: Analyze monthly sales, cost, and profit variances versus forecast and plan and explain key drivers to leadership.
NewManager, Program Finance & Control Analyst RTX CorpManager, Program Finance & Control AnalystCedar Rapids, IAThis position contributes to a team of intermediate to experienced Financial Planning and Analysis professionals, meeting objectives and working with team members on financial analysis, research, budgets, and forecasts. Display good verbal and written communication skills, be a team player, and have good working knowledge of company business systems and policies, contracting processes and earned value management techniques.
Financial Analyst, Senior o9 Solutions IncFinancial Analyst, SeniorIowa, IA$84,897–$116,733 / yearBudgeting & Rolling Forecasts: Develop and maintain detailed, bottoms-up Excel forecast models and annual operating plans (AOP) covering the end-to-end customer journey-including Sales pipeline progression, Marketing spend, Client Success retention, and Professional Services staffing. SaaS Flywheel Metric Ownership: Track, analyze, and report on critical SaaS unit economics, including CAC Payback, LTV, Net Retention Rate (NRR), and Gross Retention Rate (GRR), identifying areas where churn or inefficiencies impact the business.
Senior CABS Billing Analyst Lumos Networks Corp.Senior CABS Billing AnalystCedar Rapids, IA$27.20–$38.46 / hourAbout Segra: Segra owns and operates a wide and dense fiber-optic infrastructure footprint that provides state-of-the-art connectivity, cybersecurity, voice, cloud and colocation solutions, all backed by industry leading service and reliability. Role Overview: Senior Billing Analyst - Carrier Access Billing (CABS) is responsible for the accurate generation, validation, and reconciliation of carrier access billing in accordance with industry tariffs, regulatory guidelines, and interconnect agreements.
NewFinancial Reporting Analyst 3 Locations HNI CorpFinancial Reporting Analyst 3 LocationsIowa City, IAWorking closely with Corporate Accounting, Financial Planning & Analysis (FP&A), Investor Relations, Treasury, Tax, Internal Audit, and business unit finance teams, the Financial Reporting Analyst develops materials supporting Board meetings, executive leadership reviews, earnings communications, shareholder meetings, strategic initiatives, and other high-visibility corporate reporting. Rather than preparing accounting entries or performing financial close activities, this role synthesizes financial information produced by accounting and finance teams into presentations, reports, visualizations, and written narratives that effectively communicate the organization's financial performance.
Insurance Product Analyst IV, State Product Management - Remote CSAA Insurance GroupInsurance Product Analyst IV, State Product Management - RemoteIowa, IARemote$110,700–$123,000 / yearAlabama - Home Teleworkers, Alabama - Home Teleworkers, Arizona - Home Teleworkers, Arkansas - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers {+ 21 more}. Working cross-functionally with partners across the organization, including Marketing, Actuarial, Finance, and others, to support the development, design, and implementation of new products, programs, and processes.
Asset Recovery Analyst GreenState Credit UnionAsset Recovery AnalystNorth Liberty, Iowa$23.61–$27.60 / hourFull timePerforms daily transactions specific to the Collections Department such as posting of exception payments, claim funds, sale proceeds, disbursing checks, deposits, transfers and withdraws on accounts serviced in the department. We know our success—now and in the future—is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life.
IT Support Analyst OR IT Support Consultant - Extended Technical Support University of IowaIT Support Analyst OR IT Support Consultant - Extended Technical SupportIowa City, IAExtended Technical Support, part of IT Services at the University of Iowa, is home to both IT Support Analyst and IT Support Consultants who provide direct support, consultation, guidance, and training to users and identify technical solutions. Professional support experience (typically 6 months - 1 year) using varied technology concepts relating to electronic file storage, desktop management, networked print services or other applicable technologies.
Infrastructure Analyst Sub-Zero GroupInfrastructure AnalystCedar Rapids, IAThe Infrastructure Analyst plays a key role in supporting, maintaining, and improving IT infrastructure across server, network, and cloud environments. Provide day-to-day infrastructure support, monitoring, and incident response across server, network, identity, endpoint, and related platforms.
Financial Analyst CRST The Transportation SolutionFinancial AnalystCedar Rapids, IowaBenefits: Comprehensive package including medical, dental, and vision coverage; prescription drug and telemedicine services; company-paid life and disability insurance; retirement savings with company match; paid time off, holidays, and parental leave; plus additional voluntary benefits and employee discounts. Variance Analysis: Analyze monthly sales, cost, and profit variances versus forecast and plan and explain key drivers to leadership.
NewDigital Consulting Sr. Analyst, Oracle Cloud ERP Huron Consulting Group IncDigital Consulting Sr. Analyst, Oracle Cloud ERPCedar Rapids, IA$85,000–$95,000 / yearThe actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. Our Analysts join us from a wide range of backgrounds and have immediate access to the training and coaching they need to drive impact and develop into the innovators and leaders of tomorrow.
Workday Systems Sr Analyst - Compensation & Performance (Location Flexible) RSM US LLPWorkday Systems Sr Analyst - Compensation & Performance (Location Flexible)Iowa City, IA$81,900–$139,700 / yearThe Talent Technology Experienced Professional is responsible for collaborating with HR, Compensation, Talent Management, and business stakeholders to develop and implement requirements for projects designed to increase the efficiency and effectiveness of Workday Talent, Performance, and Compensation processes. Gather requirements and conduct discovery sessions with HR, Compensation, Talent Management, and business leaders using techniques including interviews, workshops, surveys, process analysis, prototyping, and focus groups.
NewGlobal Security Analyst (Onsite) RTXGlobal Security Analyst (Onsite)Cedar Rapids, IowaActive and existing security clearance required after day 1 At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. Real-time security operations, monitoring and response supported by a wide network of security access points, alarms, cameras and application resources leveraged to identify, respond, and support threat resolution.
NewProcurement Analyst (Hybrid) RTXProcurement Analyst (Hybrid)Cedar Rapids, IowaNot Required At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. Acts as the primary liaison for the material and supply organization, partnering with program, operations, engineering, and planning teams to guide and align supply chain processes.
NewSales Support Analyst Van Meter, Inc.Sales Support AnalystCedar Rapids, IASummary: The Sales Support Analyst plays a key role in supporting profitable growth by partnering closely with Sales, Supplier Operations, and other internal teams to develop, execute, and maintain effective pricing and account support strategies. Works with Supplier Operations Teams and Product Managers to develop and deploy balanced selling or gap analysis tools to identify opportunities to grow share with customers and deploy pricing strategy to support.
CC&B Functional Analyst Tata Consultancy Services LtdCC&B Functional AnalystCedar Rapids, IA$130,000–$150,000 / yearCC&B Functional Testing Experience: Ability to design and execute test cases, test scenarios, and test scripts based on functional requirements. CC&B Functional Expertise: Should be having strong hands-on experience in CC&B with good understanding of key areas like: Billing & Payments.
Senior Epic Analyst - Community Connect Iowa Billing University of IowaSenior Epic Analyst - Community Connect Iowa BillingIowa City, IAEpic certification/accreditation related but not limited to the following: Resolute Hospital Billing Administration including Single Billing Office, Resolute Professional Billing Administration including Single Billing Office, HIM Hospital Coding, Resolute Professional Billing Claims Administration, Resolute Professional Billing Electronic Remittance, Resolute Hospital Billing Claims Administration, Resolute Hospital Billing Electronic Remittance, and Charge Router. University of Iowa Health Care department of Health Care Information Systems is seeking a Senior Application Developer to provide technical leadership, direction, and technical support for the development, configuration, implementation and ongoing maintenance of Epic System software related to Epic Resolute Professional Billing and Epic Resolute Hospital Billing.
Workday Systems Sr Analyst - Talent Acquisition (Location Flexible) RSM US LLPWorkday Systems Sr Analyst - Talent Acquisition (Location Flexible)IA$81,900–$139,700 / yearThe Talent Technology Experienced Professional is responsible for collaborating with HR, Talent Acquisition, and business stakeholders to develop and implement requirements on projects designed to increase the efficiency and effectiveness of tools and processes related to talent acquisition and recruiting operations within the firm. Special projects, as assigned, related to researching, specifying, developing, testing, and implementing enhancements to Workday Recruiting, candidate lifecycle processes, recruiting workflows, and talent acquisition technologies.
NewProcurement Analyst (Hybrid) RTX CorpProcurement Analyst (Hybrid)Cedar Rapids, IAActs as the primary liaison for the material and supply organization, partnering with program, operations, engineering, and planning teams to guide and align supply chain processes. At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems.
Sr Analyst, HR Ops (Hybrid) RTX CorpSr Analyst, HR Ops (Hybrid)Cedar Rapids, IARTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
NewGlobal Security Analyst (Onsite) RTX CorpGlobal Security Analyst (Onsite)Cedar Rapids, IAReal-time security operations, monitoring and response supported by a wide network of security access points, alarms, cameras and application resources leveraged to identify, respond, and support threat resolution. At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems.
Senior Analyst, Program Management - MIDS (Onsite) RTX CorpSenior Analyst, Program Management - MIDS (Onsite)Cedar Rapids, IAJoin the MIDS (Multi Informational Display Systems) Program Management team in Cedar Rapids, Iowa as a Program Support Specialist and play a key role in supporting the execution of complex development and production programs across Collins Aerospace. Working alongside experienced program leaders, you will contribute to programs that support critical Mission Systems initiatives while helping ensure teams remain aligned on priorities, deliverables, and schedules.
Senior Insurance and Risk Analyst Alliant Energy CorpSenior Insurance and Risk AnalystCedar Rapids, IA$85,000–$95,000 / yearSupports the administration of insurance and risk management programs, including Workers' Compensation, property, casualty, and related coverage lines, and performs day‑to‑day claims support activities such as monitoring claim status, coordinating documentation, and processing and tracking claim‑related invoices and payments in accordance with established procedures. Alliant Energy is looking for a strong insurance subject matter expert ready to step in, improve processes, and lead meaningful project work-from loss analysis and workers' compensation management to advising how insurance respond to complex capital projects across our regulated and non‑regulated business.
Commercial Mortgage Loan Production Analyst - Aegon AM Aegon Asset ManagementCommercial Mortgage Loan Production Analyst - Aegon AMCedar Rapids, IowaWe organize our firm around four investment platforms: fixed income, real assets, equities and multi-asset & solutions, which includes a fiduciary and multi-manager business. Each investment platform has dedicated teams with deep asset-class expertise, organized globally and committed to maximizing client benefit from their specialist areas.
Service Desk Analyst Solutions Management GroupService Desk AnalystCedar Rapids, IAOur unparalleled office solutions and service is trusted by clients across various industries including healthcare, retail, insurance, financial services, hospitality, government, automotive, manufacturing, agriculture, and education. The Service Desk Analyst requires an aptitude for working with applications/systems to undertake analysis, diagnosis and resolution of problems, which may range from straightforward to more complicated technical issues.