JOB DUTIES Develops understanding and knowledge of competitive energy markets and trends Develops and maintains knowledge of the wholesale market and ERCOT grid operations in order to support Market Participant business needs Acquires the skills and knowledge to begin to anticipate and resolve issues within the ERCOT wholesale market and grid operations using power engineering knowledge Generates and maintains market reports per requests and protocols Assists the management team and senior experts in providing technical assistance to PUCT, industry and Stakeholder groups With guidance from senior team members and/or management, assists in addressing Market Participant questions pertaining to the daily market and grid operations activities Attends stakeholder, industry, and PUCT meetings under the direction of the ERCOT management team Escalates issues to the Supervisor and/or Manager in a timely manner when necessary Develops strong working relationships with other internal departments Performs engineering studies using the ERCOT network models to analyze conditions and events on the system Tests and validates changes to market applications Monitors and analyzes the ERCOT wholesale market and recommends design/system modifications and enhancements as needed Anticipates and resolves issues within the ERCOT wholesale market and grid operations using power engineering knowledge and experience Proposes and creates new solutions for data acquisition and reporting Assists the management team and senior experts in providing technical assistance to PUCT, industry and Stakeholder groups Attends stakeholder, industry, and PUCT meetings and provides input when requested Uses judgment and provides remedies for Market Participants disputes within the ERCOT market Addresses Market Participant questions pertaining to the daily market and grid operations activities Works independently and escalates issues to the Supervisor and/or Manager in a timely manner when necessary REQUIRED EXPERIENCE Analyst Level 1: 0 years of experience is required Engineer Level 2: Requires minimum 1 year job related work experience in excess of degree requirements Engineer Level 3: Requires minimum 3 years job related work experience in excess of degree requirements Senior Level Engineer: Requires minimum 5 years job related work experience in excess of degree requirements Salary and level will be based on overall experience as determined by ERCOT. PREFERRED EXPERIENCE Demonstrates proficient technical skills SQL and/or SAS Experienced with data analysis using Python EDUCATION Bachelor's Degree: Electrical Engineering or related field (Required) or a combination of education and experience that provides equivalent knowledge to a major in such fields is required WORK LOCATION – Taylor, TX: Employees will be required to be on-site in Taylor, TX at minimum 2 days per week, or more, as needed based on the business needs as determined by management On-site schedules are flexible or may be rotated based on business needs as determined by the Manager Remote work is required to be performed from your Texas residence.