East Rutherford, NJ30+ days ago
Managing People: Inclusion of staff in planning, decision-making, and process improvement, taking responsibility for subordinates' activities, providing regular performance feedback, developing subordinates' skills and encouraging growth, soliciting and applying tenant feedback, fostering quality focus in others, improving processes, products, and services, and continually working to improve supervisory skills. Tenant Service: Proficiency in managing difficult or emotional tenant situations, responding promptly to tenant needs, soliciting tenant feedback to improve service, responding to requests for service and assistance, and meeting commitments.