NewAssistant General Manager | Full-Time | Wichita Wind Surge (Equity Bank Park) Oak View GroupAssistant General Manager | Full-Time | Wichita Wind Surge (Equity Bank Park)Wichita, Kansas$65,000–$85,000 / yearFounded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. Oak View Group: Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales.
Assistant General Manager | Full Time | Wichita Wind Surge (Equity Bank Park) Oak View GroupAssistant General Manager | Full Time | Wichita Wind Surge (Equity Bank Park)Wichita, KS$65,000–$85,000 / yearFounded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. The Assistant General Manager aids the General Manager in overseeing every managerial, full-time, and part-time position and ensuring full compliance with state and federal labor laws, sanitation and food-related ordinances, and alcohol service regulations.
Full-Time Bank Teller - Rose Hill, KS Equity BankFull-Time Bank Teller - Rose Hill, KSKSWith a team of best-in-class customer service experts, you''ll help to build and expand on client relationships, deliver the banking products and services that meet the unique and individual needs of clients, and create and uphold an atmosphere of superior experience and service. Equity Bank offers a full range of financial solutions, including online and mobile banking, commercial loans, consumer banking, and mortgage loans, treasury management service, the best solutions for your business, and absolutely zero ATM fees, anywhere.
Cook | Part Time | Wichita Wind Surge (Equity Bank Park) Oak View GroupCook | Part Time | Wichita Wind Surge (Equity Bank Park)Wichita, KS$15–$17 / hourFounded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales.
Bartender - INTRUST Bank Arena Legends Hospitality, LLCBartender - INTRUST Bank ArenaWichita, KSSummary: Position requires an individual to have customer service skills, positive attitude, basic knowledge of bartending and food service. Other Qualification: Requires ability to work flexible hours, including nights, weekends, and holidays, in addition to normal business hours.
Bartender - INTRUST Bank Arena Legends GlobalBartender - INTRUST Bank ArenaWichita, KansasPosition requires an individual to have customer service skills, positive attitude, basic knowledge of bartending and food service. Requires ability to work flexible hours, including nights, weekends, and holidays, in addition to normal business hours.
Warehouse Runner - INTRUST Bank Arena Legends Hospitality, LLCWarehouse Runner - INTRUST Bank ArenaWichita, KSSummary: Transfer and deliver products to appropriate locations maintaining proper inventory counts going out of and coming into the warehouse. Physical Demands: This position requires substantial walking, standing, stooping, bending and lifting up to 100 lbs.
Cook | Part-Time | Wichita Wind Surge (Equity Bank Park) Oak View GroupCook | Part-Time | Wichita Wind Surge (Equity Bank Park)Wichita, Kansas$15–$17 / hourFounded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. Oak View Group: Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales.
Guest Experience Representative - INTRUST Bank Arena Legends GlobalGuest Experience Representative - INTRUST Bank ArenaWichita, KansasWhether you are helping guests find their seats, answering questions, or problem-solving, your goal is to ensure each guest feels welcomed, valued, and supported with a positive and friendly attitude from the moment they arrive until the final encore or buzzer. Ability to meet the physical demands of the job requires personal mobility to be able to get in and around the facility, lifting, carrying, moving, stooping, climbing stairs, operating equipment, and lifting to 30 lbs.
NewWarehouse Runner - INTRUST Bank Arena Legends GlobalWarehouse Runner - INTRUST Bank ArenaWichita, KSTransfer and deliver products to appropriate locations maintaining proper inventory counts going out of and coming into the warehouse. Physical Demands: This position requires substantial walking, standing, stooping, bending and lifting up to 100 lbs.
Branch Manager I UMB BankBranch Manager IWichita, KansasThe Branch Manager is the frontline leader for the branch team and sets the tone to ensure our branch associates are eager to assist our customers, ensuring they are delivering on our promise of providing unparalleled customer service all while developing our associates and executing UMB’s retail strategy. The posted compensation range on this listing represents UMB’s good faith and reasonable estimate based on its budget and what it expects to be the starting pay for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors.
Branch Manager I UMB Financial CorpBranch Manager IWichita, KS$62,310–$90,760 / yearThe Branch Manager is the frontline leader for the branch team and sets the tone to ensure our branch associates are eager to assist our customers, ensuring they are delivering on our promise of providing unparalleled customer service all while developing our associates and executing UMB's retail strategy. The posted compensation range on this listing represents UMB's good faith and reasonable estimate based on its budget and what it expects to be the starting pay for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors.
Branch Manager - KC West Market - Wichita, KS JPMorgan Chase & CoBranch Manager - KC West Market - Wichita, KSWichita, KSYou will represent our brand and culture with the utmost hospitality, delivering the latest banking solutions and cutting-edge financial technology, as well as collaborating with our team of experts to help with specialized financial needs for clients. You have outstanding leadership skills that shine through your proven track record of coaching and empowering employees, helping them achieve remarkable results and grow in their roles.
Community Manager - Wichita, KS JPMorgan Chase Bank, N.A.Community Manager - Wichita, KSWichita, KSFull timeYou will be responsible for growing One Chase business opportunities within underserved communities and diverse segments, creating integrated and actionable financial health roadmaps, and building relationships to ensure financial education and product solutions are accessible to all within your assigned community. As a Vice President - Community Manager in Consumer Bank, you will work in the field, develop a community outreach and engagement program, and collaborate with various teams within Chase to ensure your local community benefits from the full suite of resources we have to offer.
NewCustomer Service Manager - Wichita, KS (Webb) Equity BankCustomer Service Manager - Wichita, KS (Webb)Wichita, KansasResponsibilities and Expectations Key Responsibilities Lead and Manage Performance of Retail Bank Team (Non-Exempt Employees) Partner with the Branch Manager to execute sales management routines, including daily skills coaching, weekly team meetings, monthly employee check-ins, and quarterly performance and results coaching. Equity Bank offers a full range of financial solutions, including online and mobile banking, commercial loans, consumer banking, and mortgage loans, treasury management service, the best solutions for your business, and absolutely zero ATM fees, anywhere.
Customer Service Manager - Wichita, KS (Ridge) Equity BankCustomer Service Manager - Wichita, KS (Ridge)Wichita, KSEquity Bank offers a full range of financial solutions, including online and mobile banking, commercial loans, consumer banking, and mortgage loans, treasury management service, the best solutions for your business, and absolutely zero ATM fees, anywhere. With a team of best-in-class customer service experts, you''ll help to build and expand on client relationships, deliver the banking products and services that meet the unique and individual needs of clients, and create and uphold an atmosphere of superior experience and service.
Customer Service Manager - Andover, KS Equity BankCustomer Service Manager - Andover, KSAndover, KSEquity Bank offers a full range of financial solutions, including online and mobile banking, commercial loans, consumer banking, and mortgage loans, treasury management service, the best solutions for your business, and absolutely zero ATM fees, anywhere. With a team of best-in-class customer service experts, you''ll help to build and expand on client relationships, deliver the banking products and services that meet the unique and individual needs of clients, and create and uphold an atmosphere of superior experience and service.
Private Banking Relationship Manager Commerce Bancshares IncPrivate Banking Relationship ManagerWichita, KS$72,500–$123,500 / yearThis compensation range is for the Private Banking Relationship Manager I, II & III job and contemplates a wide range of factors that are considered in determining most appropriate job level and making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. • Create and execute a written marketing plan with the aim of developing/expanding a portfolio of qualified client relationships through an active calling effort targeting individuals whose financial status falls within the parameters defined as the private banking target market.
Concessions Manager Legends Hospitality, LLCConcessions ManagerWichita, KSResponsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems. Assists in the training of concessions employees engaged in preparing and cooking food to ensure high quality, efficient and profitable food service.
Commercial Portfolio Manager Equity BankCommercial Portfolio ManagerWichita, KSAt**Equity Bank**well help you invest in your community through volunteer opportunities which align with our company initiatives and core values.* **Summary:** The Commercial Portfolio Manager (CPM) is responsible for the administrative management of the specific assigned lending relationships of commercial loans. With a team of best-in-class customer service experts, you\'ll help to build and expand on client relationships, deliver the banking products and services that meet the unique and individual needs of clients, and create and uphold an atmosphere of superior experience and service.
Commercial Portfolio Manager - Wichita, KS Equity BankCommercial Portfolio Manager - Wichita, KSWichita, KansasWith a team of best-in-class customer service experts, you'll help to build and expand on client relationships, deliver the banking products and services that meet the unique and individual needs of clients, and create and uphold an atmosphere of superior experience and service. Equity Bank offers a full range of financial solutions, including online and mobile banking, commercial loans, consumer banking, and mortgage loans, treasury management service, the best solutions for your business, and absolutely zero ATM fees, anywhere.
Treasury Services Manager Equity BankTreasury Services ManagerWichita, KansasSupport Treasury Management Team by Completing set up documentation for various Treasury Management products; Performs customer setups and training on multiple platforms and systems; interacts with software vendors to handle systems or customer support issues; Comfortable diagnosing and problem-solving technical issues over the phone and via email; Works closely with the Bank’s commercial customers in a professional and responsive manner in order to meet the customers’ needs; Must be familiar with treasury systems/platforms and controls that provide accurate and timely information within the bounds of regulatory and policy compliance; Considerable experience in and up-to-date knowledge of the principles and concepts of Treasury Management and banking; Knowledge of Bank operations and Treasury Management products including but not limited to: Business Online Banking, RDC, ACH, Wires, Lockbox Operations, Installing/downloading PC software, etc. Demonstrated ability to work effectively with staff, management, auditors, and other officials with regard to Treasury Management, banking, and investment activities; Considerable knowledge of business principles and practices, and federal/state statutory and regulatory requirements related to investments and banking; Responsible for adhering to the reporting and recordkeeping requirements of the Bank Secrecy Act and Anti-Money Laundering rules and regulations, Office of Foreign Asset Control (OFAC), the Bank’s customer identification program (CIP) rules, observing all Bank policies and procedures relating to BSA, OFAC, CIP, and participation in ongoing related training; Some travel is required.
STORE MANAGER CANDIDATE IN WICHITA, KS Dollar General CorpSTORE MANAGER CANDIDATE IN WICHITA, KSWICHITA, KSAssist with store merchandising by facilitating and/or participating in staging, stocking and storage of merchandise; ensuring that merchandise is presented according to established practices and store manager direction; and properly utilizing merchandise fixtures, signing and pricing of merchandise. GENERAL SUMMARY: The Store Manager Candidate supports the Store Manager in the effective implementation of all store processes including employee supervision, staffing, inventory management, stocking and receiving, paperwork, and store needs.
ASST STORE MGR Dollar GeneralASST STORE MGRWICHITA, KansasFull timeAssist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations.
ASST STORE MGR in WICHITA, KS S32047 Dollar General CorpASST STORE MGR in WICHITA, KS S32047WICHITA, KSAssist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank. At the direction and delegation of the Store Manager, the Assistant Store Manager assists with supervision of store employees, management and presentation of merchandise, completion of paperwork, and preparation of deposits.
STORE MANAGER CANDIDATE Dollar GeneralSTORE MANAGER CANDIDATEWICHITA, KansasFull timeAssist with store merchandising by facilitating and/or participating in staging, stocking and storage of merchandise; ensuring that merchandise is presented according to established practices and store manager direction; and properly utilizing merchandise fixtures, signing and pricing of merchandise. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations.
Assistant Store Manager O'Reilly Automotive IncAssistant Store ManagerWichita, KSSupervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc…) Work with the store manager to ensure the retail sales counter is adequately staffed, especially during peak retail business hours (lunch, late- afternoons, evenings, weekends, etc.) Assist the store manager in setting team member goals, providing feedback on goal achievement, coaching/mentoring team members, and making sure team members are staying current on their individual training. Perform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in a secure designated area.
Assistant Manager Ziggi's CoffeeAssistant ManagerDerby, KS$15–$18Addresses any customer complaints that may arise in the absence of the General or Assistant Managers, corrects the issue, and relays any incidents to their General and Assistant Managers. The employee is required to frequently stand, walk, sit, use hands and fingers, reach and lift with arms, climb, stoop, kneel, crouch, or crawl.
NewEnvironmental Services Department Manager Healthcare Services Group, Inc.Environmental Services Department ManagerConway Springs, KansasJoin Healthcare Services Group (HCSG) as an Account Manager, leading housekeeping, laundry, and floor care teams in a long-term care facility. Benefits Link: Click here for more benefits information . or copy this link : https://go-internal.hcsgcorp.com/l/1036773/2025-07-02/5xbpsq/1036773/17514637576MrQym5A/Employee_Benefits_for_Job_Descriptions__7_.pdf.
Assistant Facility Manager Equity BankAssistant Facility ManagerWichita, KSConduct regular facility inspections and report issues promptly - Help manage preventive maintenance schedules for HVAC, electrical, plumbing, and fire safety systems - Coordinate office moves, renovations, furniture, and equipment setup - Monitor and track facility expenses, purchase orders, and service contracts - Respond to facility-related emergencies - Assist with budget preparation and cost control initiatives - Other duties assigned by the Director of Facilities **Required Skills & Education** **Requirements** - Associate or bachelor\'s degree - Minimum 24 years of experience in facilities maintenance, building operations, or property management - Working knowledge of building systems (HVAC, electrical, plumbing, etc.) - Strong organizational and problem-solving skills - Ability to work independently and as part of a team - Proficiency in Microsoft Office (Word, Excel, Teams, Outlook Smartsheet) - Valid drivers license and clean driving record **Who We Are** Equity Bank, a full-service, \$8 billion community bank, is based in Wichita, Kansas, with over 85 bank offices throughout Kansas, Nebraska, Missouri, Arkansas, and Oklahoma. With a team of best-in-class customer service experts, you\'ll help to build and expand on client relationships, deliver the banking products and services that meet the unique and individual needs of clients, and create and uphold an atmosphere of superior experience and service.
WLA Assistant Manager, Operations Ace Hardware CorpWLA Assistant Manager, OperationsAugusta, KSAce Retail Group (ARG) is a division of Ace Hardware Corporation that owns and operates several well-known Ace brands, including Westlake Ace, Great Lakes Ace, Buikema's Ace, Outer Banks Ace, Dennis Company, and Breed & Company. Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikema's Ace, Outer Banks Ace, Dennis Company, and Breed & Company.
Assistant Manager Dunkin'Assistant ManagerAndover, KS$12Generally responsible for providing strong, positive leadership to his/ her team to deliver great friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant. May be required to be present before the restaurant opens, or when the restaurant closes, may be required to work various daily shifts to ensure the restaurant is performing excellently.
NewEmerging Store Manager Walgreen CoEmerging Store ManagerWichita, KS$45,000–$71,550 / yearBachelor's degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports). Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage.
STORE MANAGER IN WICHITA, KS Dollar General CorpSTORE MANAGER IN WICHITA, KSWICHITA, KSby offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts).
STORE MANAGER IN BELLE PLAINE, KS Dollar General CorpSTORE MANAGER IN BELLE PLAINE, KSKSEvery day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts).
NewSTORE MANAGER WICHITA, KS Dollar General CorpSTORE MANAGER WICHITA, KSWichita, KSby offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts).
Software Technical Account Manager - Wichita, Kansas Axon Enterprise IncSoftware Technical Account Manager - Wichita, KansasWichita, KSIf you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com. Experience in technical account management, customer-facing technical delivery, deployment support, or similar roles (typically 4+ years, though we encourage applicants with varied experience to apply).
Campaign Manager INTRUST Financial CorpCampaign ManagerWichita, KSThe ideal candidate will have experience translating business objectives into marketing strategy, prioritizing work, developing clear briefs, and aligning cross-functional teams around campaign goals, audiences, messaging, channel strategy, and success measures, as these will be your primary responsibilities and an important part of achieving desired business outcomes. Effectively manage others by consistently applying INTRUST's supervisor and manager expectations: relationship management; feedback; coaching and development; establishing effective work culture expectations; critical thinking; business acumen; and resource management.
NewRestaurant Manager Olive GardenRestaurant ManagerWichita, KS30.4 million in grants to our team members through our emergency assistance fund $6.5 million donated to food banks across all 50 states, supporting the communities we serve in the fight against hunger. Significant, specific and ongoing training and development to grow career in hospitality 99% of General Managers and Directors of Operations promoted from within.
WLA Assistant Manager, Operations Westlake HardwareWLA Assistant Manager, OperationsAugusta, KansasAce Retail Group (ARG) is a division of Ace Hardware Corporation that owns and operates several well-known Ace brands, including Westlake Ace, Great Lakes Ace, Buikema’s Ace, Outer Banks Ace, Dennis Company, and Breed & Company. Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikema’s Ace, Outer Banks Ace, Dennis Company, and Breed & Company.
General Manager Dunkin'General ManagerWichita, KS$800A General Manager is responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales. The remaining 15-25 hours per week is required for operational duties such as employee scheduling, employee reviews, hiring, training, truck orders, marketing windows, etc.
Software Technical Account Manager - Wichita, Kansas AxonSoftware Technical Account Manager - Wichita, KansasWichita, KSExperience in technical account management, customer-facing technical delivery, deployment support, or similar roles (typically 4+ years, though we encourage applicants with varied experience to apply). Technical Account Managers play a critical role in helping customers successfully deploy, adopt, and operate Axon technology.
Customer Service - Self Storage Manager Public StorageCustomer Service - Self Storage ManagerWichita, KSTransportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.
Compliance Manager Fidelity BankCompliance ManagerWichita, KansasLeading the management of the Bank’s fair banking, fair lending and Community Reinvestment Act programs, ensuring adherence to best practices and regulatory expectations. The position requires continuous expansion of regulatory compliance expertise with proficiency developed across multiple functions, while also contributing to process efficiency and effective cross-functional collaboration.
STORE MANAGER Dollar GeneralSTORE MANAGERBELLE PLAINE, KansasFull timeEvery day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts).
Office Manager Service Corporation InternationalOffice ManagerWichita, KSEnsures the highest quality services and products, to satisfy the need of any client family, to maximize budgeted profit plans for the location, and maintain a positive employee relations atmosphere. Administers local Human Resources (HR) processes such as processing new hire paperwork, verifying pre-need sales licenses, maintaining employee files and other confidential files (I9's, etc.).
Commercial Lending Relationship Manager 1st Security Bank of WashingtonCommercial Lending Relationship ManagerWichita, KSDevelops, manages, and retains high value banking relationships and brings new business relationships to the bank. Focus is on service-oriented culture and cross-sell/other revenue enhancing activities.
Senior Finance Manager MaximusSenior Finance ManagerWichita, KSFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Prepare the annual incurred cost submission in real-time, as each month is closed which includes; confirming the allocations are consistent with the CAS Disclosure Statement, reviewing for unallowable costs, and reconciling the submission to the general ledger.
Commercial Relationship Mgr INTRUST Financial CorpCommercial Relationship MgrWichita, KSRequired Skills and Knowledge: Skills required are financial analysis, sales, relationship management and involvement in community activities, along with good communication skills, verbal and written. Guided by strong character qualities-such as respect, compassion, humility, positivity, and initiative-we work to support one another, serve our customers, and strengthen our communities.
Consumer Banking Transformation Leader (Hybrid Eligible) Emprise BankConsumer Banking Transformation Leader (Hybrid Eligible)Wichita, KSThe Consumer Banking Transformation Leader is responsible for strategic execution and transformation planning, growth and channel performance systems, organizational change and workforce evolution, and team leadership and business integration. Partner with Regional leadership to evolve sales execution systems, coaching rhythms, and performance frameworks that support changing customer expectations and relationship-focused banking behaviors.