Manufacturer Certified Hyundai Technician Mile One AutomotiveManufacturer Certified Hyundai TechnicianElizabeth City, NCWe also offer an Employee Purchase Program, the MileOne Support Fund: by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program and more. Our MileOne Employee Advantage: MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company.
Communications Technician VEI CommunicationsCommunications TechnicianLumberton, NCInstall, test, and maintain communications equipment and systems, including telecommunication systems, LAN/WAN networks, and video conferencing technology. The Communications Technician will also work closely with engineers and other technicians to support the design and implementation of various communication technologies.
NewApartment Maintenance Technician Residential Property ManagementApartment Maintenance TechnicianMocksville, NCFull timeWill be exposed to constant activity that requires intermittent standing, walking, bending, crouching, pushing/pulling, lifting/moving/carrying (light to heavy weight material/appliances/equipment) up to and in excess of 50 pounds or more, climbing ladders/stairs, and walking on rooftops. Must be able to perform basic troubleshooting on HVAC equipment, plumbing systems, electronic systems, all major appliances, pool and spa equipment and other systems on community (gates, phone jacks, irrigation systems, etc.).
NewYouth Counselor Technician (Juvenile Justice Officer I)- New Hanover JDC State of North CarolinaYouth Counselor Technician (Juvenile Justice Officer I)- New Hanover JDCNew Hanover County, North CarolinaPer NC General Statute 143B-1209.54, applicants hired into a position certified as a criminal justice officer or justice officer are required to electronically submit fingerprints to the NC State Bureau of Investigation for a state and national criminal history record check and enrollment in the FBI’s Next Generation Identification System: Criminal Justice Record of Arrest and Prosecution Background Service (“RAP Back”) . ·Pass a Criminal Background check ·Pass a Drug Screening test ·Pass a Psychological test ·Pass a Sexual Risk Screening test ·Pass a Physical (to include Vision and Hearing) ·Be a US citizen ·Be at least 20 years of age ·Have a valid driver's license Click here to learn more about the requirements for Juvenile Justice Officer & Juvenile Court Counselor Certification .
Health Technician (Surgical) GS 0640 06 Defense Health Agency (DHA)Health Technician (Surgical) GS 0640 06NCMany facilities and services are offered such as first class golfing venues and renowned universities, a skeet range, riding stables, ice skating rink, state-of-the-art fitness centers, daycare, star-quality dining, full service banking, convenience shop, barbershop, and florist. Specialized Experience: One year of specialized experience which includes assisting with retrieving and positioning patients for surgical procedures; assembling sterile instruments and equipment based on the surgical procedure; providing supplies during procedures as requested by surgical team.
Veterinary Technician Assistant Alliance Animal HealthVeterinary Technician AssistantVass, NC$15–$18 / hourOur busy emergency hospital sees an average of 500 patients each month and is equipped with advanced diagnostic and treatment capabilities; including an in-house IDEXX laboratory, digital radiography, ultrasound, endoscopy, and therapeutic laser technology. Our mission at Small Animal Emergency Services is simple: provide exceptional emergency and critical care for the pets of Vass, NC while simultaneously offering comfort, compassion, and support to the people who love them.
TRASH TECHNICIAN (FULL TIME) Compass Group North AmericaTRASH TECHNICIAN (FULL TIME)Charlotte, NCFull-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program. ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI).
Registered Veterinary Technician Alliance Animal HealthRegistered Veterinary TechnicianWilmington, NC$19–$22 / hourJob duties include, but are not limited to: Animal restraint, triage of incoming patients, collection and analysis of lab samples, diagnostic imaging, management and nursing care of medical and hospitalized cases with varying degrees of stability, administration of medications, effective communication of treatment plans with clients, surgical preparation and assistance, and anesthetic management. The veterinarians at Paws & Claws Animal Hospital, Dr. Sam Smith, Dr. Stephen Anderson, Dr. Kelsey Weingartner, and Dr. Katie Alewel all have a combined total of more than four decades of veterinary medical experience, and they have all the knowledge and expertise necessary to give your precious pets the quality medical care they need and deserve!
3rd Shift Controls Technician - (Grade G, $29.50-$36.61) BorgWarner Inc3rd Shift Controls Technician - (Grade G, $29.50-$36.61)NC$29.50–$36.61 / hourThe BorgWarner Arden campus offers two world class technical centers and a cutting-edge manufacturing facility that designs and produces turbos, fan, and fan drive components for the automotive industry. Behavioral Competencies: Customer Focus: Dedicated to meeting the expectations and requirements of internal and external customers; establishes and maintains effective relationships with customers and gains their trust and respect.
Automotive Technician CarMax IncAutomotive TechnicianPineville, NCWhere required by State/Local law, maintain ASE Certifications in Steering and Suspension (A4), Brakes (A5), Heating Air Conditioning (A7), Electrical (A6), Engine Repair (A1), Manual Drive Train and Axles (A3), Engine Performance (A8), and Automatic Transmission/Transaxle (A2). With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For and are committed to helping our communities thrive.
QUALITY ASSURANCE TECHNICIAN (FULL TIME) Compass Group North AmericaQUALITY ASSURANCE TECHNICIAN (FULL TIME)Charlotte, NC$20.50–$21 / hourQUALIFICATIONS: Associates Degree in an Engineering or Business Field, and 5 years' of experience in the maintenance field with a demonstrated skill in one trade and a good understanding of other trades through work experience at similar institutions, or; High School Diploma/GED and 10 years' experience in the maintenance field, with a demonstrated skill in one trade and a significant understanding of other trades acquired through work experience at similar institution/s, and; The ability to read, comprehend and transmit complicated detailed instructions in writing and orally. Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program.
Mfg Engineering Automation and Controls Technician, Grade G ($29.50-$36.61) BorgWarner IncMfg Engineering Automation and Controls Technician, Grade G ($29.50-$36.61)NC$29.50–$36.61 / hourAssists the Department Manager, Production Facilitator, and Engineering with the implementation of new or modified production lines in the department, as well as providing technical support to complex production processes and machinery. This individual will work in a way that stresses the importance of preventing injury, accidents, or illnesses to themselves or co-workers by correcting or reporting unsafe situations, incidents, or occurrences to their Team Lead immediately.
Pharmacy Technician Entry - Home Delivery Pharmacy Concord Novant Health IncPharmacy Technician Entry - Home Delivery Pharmacy ConcordConcord, NCAdditional skills (required): Considerable knowledge and application of basic math skills (including ratio and proportion relationships), strong verbal and written communication skills, ability to follow verbal and written instructions. Novant Health is an integrated system of physician practices, hospitals, outpatient centers, and more - each element committed to delivering a remarkable healthcare experience for patients and their families.
44402 Entry Level Lube Technician Hendrick Dodge44402 Entry Level Lube TechnicianCary, NCFull timeWhether a recent technical school graduate or an experienced oil change master, Chrysler offers a chance to kick-start your career in automotive repair! Work alongside skilled technicians to learn how to perform quality vehicle service maintenance and repairs.
26241 Entry Level Lube Technician Hendrick Chrysler Jeep Fiat Fayetteville26241 Entry Level Lube TechnicianFayetteville, NCFull timeWhether a recent technical school graduate or an experienced oil change master, Chrysler offers a chance to kick-start your career in automotive repair! Hendrick Chrysler Jeep is looking for an Entry Level Tech | Lube Technician to join our busy service department!
68679 Automotive Body Technician Griffin Chrysler Dodge Jeep68679 Automotive Body TechnicianRockingham, NCFull timeThe Auto Body Technician repairs damaged body parts and bodies of vehicles in accordance with factory and dealership specifications, using hand tools and power tools. Griffin Chrysler Dodge Jeep is looking for an experienced Auto Body Technician | Body Tech to join our industry leading Service Team.
68679 Automotive Technician/Mechanic Griffin Chrysler Dodge Jeep68679 Automotive Technician/MechanicRockingham, NCFull timeDiagnose and repair vehicle automotive systems including engine, transmission, electrical, steering, suspension, braking, air conditioning, etc. to specification. Griffin Chrysler Dodge Jeep is looking for Auto Mechanics | Automotive Technicians to join our industry leading Service Team.
60531 Automotive Technician/Mechanic Carolina Chrysler Dodge Jeep Ram60531 Automotive Technician/MechanicCharlotte, NCFull timeDiagnose and repair vehicle automotive systems including engine, transmission, electrical, steering, suspension, braking, air conditioning, etc. to specification. Carolina Chrysler Dodge Jeep Ram is hiring experienced Automotive Technicians to join our industry leading Service Team in Lugoff, SC .
Automotive Technician Greensboro Auto Auction / Green FordAutomotive TechnicianGreensboro, NCFull timeMust have a valid, current driver's license, and be able to pass a pre-employment drug screen and criminal background check. Greensboro Auto Auction is the South's leading independent, dealer exclusive auto auction.
Travel Behavioral Health RN - $1,186 per week Catalytic SolutionsTravel Behavioral Health RN - $1,186 per weekAsheville, NCWe partner with top healthcare systems nationwide to deliver high-quality travel nurses and allied professionals at competitive rates—while ensuring our clinicians earn industry-leading pay packages. That’s why we combine personalized recruiter relationships with transparent, tech-driven processes that make every assignment simple, seamless, and rewarding.
NewClinical Technician II - DAPDA - First Shift Duke HealthClinical Technician II - DAPDA - First ShiftDurham, NCNational Healthcare Association (NHA) --Clinical Laboratory Phlebotomy Examination (CLPlb), American Society of Clinical Pathologists-- Phlebotomy Technician Examination [PBT(ASCP)], International Academy of Phlebotomy Sciences (IAPS), National Phlebotomy Association (NPA), American Society of Phlebotomy Technicians (ASPT), National Phlebotomy Certification Examination (NPCE), National Phlebotomy Solutions (NPS), American Medical Technologists (AMT), or another national certification as approved by Clinical Labs leadership. Perform a variety of the technical procedures involved in the procurement, processing, and evaluation of patient specimens for use in the diagnosis and treatment of disease; teach and perform routine clerical and technical procedures including specimen collection, and responsible for the delivery of supplies and procurement of specimens from physicians’ offices, clinical specimen preparation and processing for analysis and dispatch, patient registration and order entry; and serve as hospital laboratory representative and liaison with outside clients.
NewClinical Technician II - Pathology Record Control - PRN, As Needed Duke HealthClinical Technician II - Pathology Record Control - PRN, As NeededDurham, NCNational Healthcare Association (NHA) --Clinical Laboratory Phlebotomy Examination (CLPlb), American Society of Clinical Pathologists-- Phlebotomy Technician Examination [PBT(ASCP)], International Academy of Phlebotomy Sciences (IAPS), National Phlebotomy Association (NPA), American Society of Phlebotomy Technicians (ASPT), National Phlebotomy Certification Examination (NPCE), National Phlebotomy Solutions (NPS), American Medical Technologists (AMT), or another national certification as approved by Clinical Labs leadership. Perform a variety of the technical procedures involved in the procurement, processing, and evaluation of patient specimens for use in the diagnosis and treatment of disease; teach and perform routine clerical and technical procedures including specimen collection, and responsible for the delivery of supplies and procurement of specimens from physicians’ offices, clinical specimen preparation and processing for analysis and dispatch, patient registration and order entry; and serve as hospital laboratory representative and liaison with outside clients.
Experienced Automotive Technician Anderson Automotive GroupExperienced Automotive TechnicianAsheville, NCFull timeStability: Even through these uncertain times, Anderson Automotive Group was able to continue to provide excellence in our communities. Come join us for an exciting new opportunity to be a part of our developing and expansive family of service providers.
Entry Level Nissan Technician Anderson Automotive GroupEntry Level Nissan TechnicianAsheville, NCFull timeSomeone to perform factory scheduled maintenance including oil changes, tire rotations, lubrication, replacing fluids, tires, wipers and filters, checking routine gauges including tire pressure, transmission and power steering fluid. Fred Anderson Automotive Group is looking for entry level technicians at our Nissan of Asheville site .
Automotive Express Technician Anderson Automotive GroupAutomotive Express TechnicianAsheville, NCFull timeSomeone to perform factory scheduled maintenance including oil changes, tire rotations, lubrication, replacing fluids, tires, wipers and filters, checking routine gauges including tire pressure, transmission and power steering fluid. Stability: Even through these uncertain times, Anderson Automotive Group was able to continue to provide excellence in our communities.
NewUsed Car Technician Anderson Automotive GroupUsed Car TechnicianAsheville, NCFull timeStability: Even through these uncertain times, Anderson Automotive Group was able to continue to provide excellence in our communities. Come join us for an exciting new opportunity to be a part of our developing and expansive family of service providers.
Automotive Subaru Entry Level Technician Anderson Automotive GroupAutomotive Subaru Entry Level TechnicianAsheville, NCFull timeSomeone to perform factory scheduled maintenance including oil changes, tire rotations, lubrication, replacing fluids, tires, wipers and filters, checking routine gauges including tire pressure, transmission and power steering fluid. Stability: Even through these uncertain times, Anderson Automotive Group was able to continue to provide excellence in our communities.
Express Technician Anderson Automotive GroupExpress TechnicianRaleigh, NCFull timeSomeone to perform factory scheduled maintenance including oil changes, tire rotations, lubrication, replacing fluids, tires, wipers and filters, checking routine gauges including tire pressure, transmission and power steering fluid. Stability: Even through these uncertain times, Anderson Automotive Group was able to continue to provide excellence in our communities.
Building Maintenance Technician Anderson Automotive GroupBuilding Maintenance TechnicianRaleigh, NCFull timeOrganization: A master of organization with tasks within multiple software’s such as Microsoft Word, Excel, Gmail/email for assigned tasks, work orders and events held at locations. Develop and maintain appropriate relationships with key employees, management and outside vendors, while being heavily involved in hands-on maintenance .
NewService Technician - CDL Required AmeriGas Propane, Inc.Service Technician - CDL RequiredMount Airy, NCSuccessful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. The Company offers a wide array of comprehensive benefit programs and services including medical, dental, vision, flexible spending and health savings accounts to our benefits-eligible employees.
NewMaintenance Technician Ingersoll RandMaintenance TechnicianMocksville, NCCustomers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. We produce innovative and mission-critical flow creation and life science technologies – from compressors to precision handling of liquids, gasses, and powers – to increase industrial productivity, efficiency, and sustainability.
Handyman Technician Dominium Management Services, LLCHandyman TechnicianCharlotte, NCDominium’s values – EDGE: Entrepreneurial Innovation, Developing People, Growth Mindset and Execution – guide us in fulfilling our Purpose: to provide quality, affordable housing that builds Enduring Value for our residents, employees, communities and financial partners. We also provide a comprehensive benefits package for eligible employees, including Basic Life and AD&D; Employee, Spouse and Child Supplemental Life and AD&D; and Short and Long-Term Disability insurance.
Building Maintenance Technician Dominium Management Services, LLCBuilding Maintenance TechnicianCharlotte, NCDominium’s values – EDGE: Entrepreneurial Innovation, Developing People, Growth Mindset and Execution – guide us in fulfilling our Purpose: to provide quality, affordable housing that builds Enduring Value for our residents, employees, communities and financial partners. We also provide a comprehensive benefits package for eligible employees, including Basic Life and AD&D; Employee, Spouse and Child Supplemental Life and AD&D; and Short and Long-Term Disability insurance.
Apartment Maintenance Technician Dominium Management Services, LLCApartment Maintenance TechnicianCharlotte, NCDominium’s values – EDGE: Entrepreneurial Innovation, Developing People, Growth Mindset and Execution – guide us in fulfilling our Purpose: to provide quality, affordable housing that builds Enduring Value for our residents, employees, communities and financial partners. We also provide a comprehensive benefits package for eligible employees, including Basic Life and AD&D; Employee, Spouse and Child Supplemental Life and AD&D; and Short and Long-Term Disability insurance.
Residential Maintenance Technician Dominium Management Services, LLCResidential Maintenance TechnicianCharlotte, NCDominium’s values – EDGE: Entrepreneurial Innovation, Developing People, Growth Mindset and Execution – guide us in fulfilling our Purpose: to provide quality, affordable housing that builds Enduring Value for our residents, employees, communities and financial partners. We also provide a comprehensive benefits package for eligible employees, including Basic Life and AD&D; Employee, Spouse and Child Supplemental Life and AD&D; and Short and Long-Term Disability insurance.
Area Maintenance Technician Dominium Management Services, LLCArea Maintenance TechnicianCharlotte, NCDominium’s values – EDGE: Entrepreneurial Innovation, Developing People, Growth Mindset and Execution – guide us in fulfilling our Purpose: to provide quality, affordable housing that builds Enduring Value for our residents, employees, communities and financial partners. We also provide a comprehensive benefits package for eligible employees, including Basic Life and AD&D; Employee, Spouse and Child Supplemental Life and AD&D; and Short and Long-Term Disability insurance.
Maintenance Technician - Creekridge on the Park Dominium Management Services, LLCMaintenance Technician - Creekridge on the ParkCharlotte, NCDominium’s values – EDGE: Entrepreneurial Innovation, Developing People, Growth Mindset and Execution – guide us in fulfilling our Purpose: to provide quality, affordable housing that builds Enduring Value for our residents, employees, communities and financial partners. We also provide a comprehensive benefits package for eligible employees, including Basic Life and AD&D; Employee, Spouse and Child Supplemental Life and AD&D; and Short and Long-Term Disability insurance.
NewTravel Electrophysiology Technician - $2,644 per week Fusion Medical Staffing-Cath LabTravel Electrophysiology Technician - $2,644 per weekSalisbury, NCThis role involves preparing patients for procedures, operating and troubleshooting EP lab equipment, monitoring patient responses, and maintaining a safe and efficient working environment. As a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team.
NewTravel Electrophysiology Technician - $2,401 per week Fusion Medical Staffing-Cath LabTravel Electrophysiology Technician - $2,401 per weekGreensboro, NCThis role involves preparing patients for procedures, operating and troubleshooting EP lab equipment, monitoring patient responses, and maintaining a safe and efficient working environment. As a member of our team, you'll have the opportunity to make a positive impact on the lives of patients while enjoying competitive pay, comprehensive benefits, and the support of a dedicated clinical team.
NewTravel Behavioral Health RN - $1,188 per week Catalytic SolutionsTravel Behavioral Health RN - $1,188 per weekAsheville, NCWe partner with top healthcare systems nationwide to deliver high-quality travel nurses and allied professionals at competitive rates—while ensuring our clinicians earn industry-leading pay packages. That’s why we combine personalized recruiter relationships with transparent, tech-driven processes that make every assignment simple, seamless, and rewarding.
NewIndustrial Maintenance Technician - 3rd Shift Reser's Fine Foods, Inc.Industrial Maintenance Technician - 3rd ShiftHalifax, NCPerform additional duties as assigned including, but not limited to all facilities related tasks and work on special projects as required or assigned by the Facilities and Maintenance Manager. Reser’s is the leading provider of fresh refrigerated deli salads, side dishes, and prepared foods for the supermarket, club store, and food service industries.
Surgical Technician II- Cardiovascular Operating Room UNC HealthSurgical Technician II- Cardiovascular Operating RoomRaleigh, NC$24.73–$35.56 / hourOne (1) year experience as a Surgical Technician CVOR experience in the following areas strongly preferred: Cardiac- Knowledge of Coronary Artery Bypass, Aoritc and Mitral Valve, minimally invasive heart valve surgery, ECMO, Balloon Pump insertion, circulatory arrest, aortic dissection, lead placement and removal, TAVR, Impella placement, familiar with various types of wire and catheters used for interventional cases. Summary: The Surgical Technologist II – CVOR to provides support for surgical and interventional cardiac and/or vascular cases, facilitating the safe and effective conduct of invasive surgical procedures, ensuring that the operating room environment is safe, that equipment functions properly, and that the operative procedure is conducted under conditions that maximize patient safety.
NewTravel Electrophysiology Technician - $3,046 per week GTT Healthcare Staffing SolutionsTravel Electrophysiology Technician - $3,046 per weekSalisbury, NCGTT Healthcare is a specialized healthcare staffing division of Global Technical Talent, supporting hospitals and healthcare systems across the United States. Our consultants are supported by dedicated healthcare recruiters who advocate for their goals, provide transparent communication, and guide them through every step of the assignment lifecycle.
NewTravel Radiology Technician - $2,237 per week TalentBurst, IncTravel Radiology Technician - $2,237 per weekCharlotte North, NCTalentBurst Health & Life Sciences is an established provider of healthcare workforce solutions, servicing healthcare facilities across the United States for over 15 years. We are committed to providing top-notch healthcare professionals with access to facilities where they can focus on delivering exceptional patient care and thrive.
NewFleet Maintenance Diesel Technician (B) - bonus if hired Republic ServicesFleet Maintenance Diesel Technician (B) - bonus if hiredStatesville, NCPOSITION SUMMARY: With direct supervision from a Lead Technician, Maintenance Supervisor or Maintenance Manager, a Maintenance Technician B performs repair and maintenance work on diesel and non-diesel equipment and trucks including, but not limited to, chassis components, vehicle refuse bodies and control systems, hydraulic electrical, air brake systems, general engine work, HVAC components, suspension, drive train and steering systems. Ability to perform basic inspections with limited supervision in some (not all required) of the following heavy truck, or automotive systems: suspensions & steering; general engine, transmissions, brakes, electrical, hydraulics, drive train, diesel emissions.
NewTravel Radiology Technician - $3,266 per week HealthTrust Workforce Solutions HCATravel Radiology Technician - $3,266 per weekAsheville, NCWe are dedicated to positively impacting the healthcare industry by providing first-priority access to more than 200,000 jobs nationwide to our healthcare professionals. Plus, as a preferred partner to thousands of top-performing hospitals, we provide our healthcare professionals with first-priority access to more than 200,000 jobs nationwide.
NewTravel OR First Assist Surgical Technician - $2,159 per week Host HealthcareTravel OR First Assist Surgical Technician - $2,159 per weekLumberton, NCWith access to tens of thousands of travel nursing, therapy, and allied jobs in all 50 states, our responsive and friendly recruiters find your dream position based on what’s important to you. Pay package is based on 8 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined.
NewLocal Contract Echo-Vascular Technician - $44-48 per hour Host HealthcareLocal Contract Echo-Vascular Technician - $44-48 per hourWinston-Salem, NC$44–$48 / hourWith access to tens of thousands of travel nursing, therapy, and allied jobs in all 50 states, our responsive and friendly recruiters find your dream position based on what’s important to you. Pay package is based on 8 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined.
NewTravel Surgical Technician - $1,459 per week Host HealthcareTravel Surgical Technician - $1,459 per weekRocky Mount, NCWith access to tens of thousands of travel nursing, therapy, and allied jobs in all 50 states, our responsive and friendly recruiters find your dream position based on what’s important to you. Pay package is based on 8 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined.
Mental Health Technician 1 Southeastern HealthMental Health Technician 1Lumberton, NCPreferred: Same ADDITIONAL SPECIALIZED KNOWLEDGE/SKILLS: Incumbent must demonstrate an ability to apply age-appropriate principles of communication and clinical practice relevant to adolescent, adult and geriatric patients. - Clinical: patient medical record, diagnoses, discharge summary and other related data - Organizational: unit and organizational policies and procedures - Knowledge-based: access to Information Resource Center reference resources.