East Brunswick, NJ30+ days ago
Find ways to say yes to customers and ensure they leave satisfied • Follow company procedures for welcoming customers & checking them in for service, gathering information, explaining the inspection process, and collecting signed work orders before any work is done • Follow company procedures for educating customers on inspection results for their vehicles, communicating the benefits and value of any needed work, answering any questions, and performing any needed repairs • Follow company procedures for checking out customers - reviewing any work done, seeking feedback, scheduling follow-ups, etc. • Proactively work to maintain clean, comfortable, and professional store image at all times • Assist as needed in any regular store maintenance • Handle cores returns, inventory deliveries, and other center upkeep tasks as requested • Perform closing duties as needed, close day in point-of-sale system, bank deposits, cash, audits, etc.