Senior Manager, Customer Service (Dentaquest) Sun Life FinancialSenior Manager, Customer Service (Dentaquest)Hartford, CT$64,700–$97,100 / yearServes as a key operational liaison across Workforce Management, Learning and Development, Quality Assurance, Client Engagement, Information Technology, vendor partners, and business leadership to support service delivery, incident response, technology readiness, and implementation of new tools and processes. Provides leadership for frontline production teams and managers, monitors operational performance against service level and contractual expectations, and drives continuous improvement in quality, accuracy, call routing, knowledge management, and customer experience.
Customer Growth Strategy Manager | Financial Services Accenture PlcCustomer Growth Strategy Manager | Financial ServicesHartford, CTWith deep industry expertise and strong client partnerships, we help financial services leaders design and execute growth strategies that solve real customer needs and deliver measurable outcomes. As a Manager, Customer Growth Strategy, you'll help Financial Services organizations uncover new growth opportunities, improve customer experiences, and develop strategies that create measurable business value.
Commercial Account Manager / Commercial CSR The Misch GroupCommercial Account Manager / Commercial CSRMadison, Connecticut$70,000–$90,000 / yearWork model: In-office onboarding, with hybrid flexibility available after an initial ramp-up period based on demonstrated independence An established independent insurance agency is hiring a Commercial Account Manager / Commercial CSR to support a sophisticated Commercial Lines book. This is a strong opportunity for an experienced agency professional who enjoys building client relationships, managing complex service work, and working in a collaborative, relationship-driven environment.
Customer Service Associate Team Leader (Front End Support Assistant Manager) Whole Foods Market IncCustomer Service Associate Team Leader (Front End Support Assistant Manager)Milford, CT$20.05–$35 / hourMaintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level.
Customer Service - Self Storage Manager Public StorageCustomer Service - Self Storage ManagerWolcott, CTTransportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.
Customer Service Representative/Manager in Training (MIT) MidasCustomer Service Representative/Manager in Training (MIT)Stratford, ConnecticutWhether you're interested in advancing your technical skills, expanding your knowledge of automotive repair, or developing your sales and customer service abilities, we provide ongoing training and development opportunities to support your career aspirations. Whether it's implementing new technologies, exploring innovative service offerings, or finding creative solutions to challenges, we encourage our team members to think outside the box and contribute their ideas to help drive our business forward.
Customer Service Manager-Dual Showroom Raymours Furniture Co IncCustomer Service Manager-Dual ShowroomAvon, CTWe pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success! Manage time to ensure completion of daily sales, delivery and inventory reports, cash deposits, and weekly payroll reconciliations.
Customer Logistics Manager - Yard Operations (Sun-Wed 6pm-6am) Ryder System IncCustomer Logistics Manager - Yard Operations (Sun-Wed 6pm-6am)Bloomfield, CTCompensation Information: The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. Current Employees: If you are a current employee at Ryder, please click here ( http://wd5.myworkday.com/ryder/d/task/1422$3.htmld ) to log in to Workday to apply using the internal application process.
Customer Accounts Manager The Aaron's Co IncCustomer Accounts ManagerStratford, CT$19.50–$20.50 / hourAn employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Like all Aaron's team members, Customer Account Managers share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
F135 Customer Data Manager - (Onsite) RTX CorpF135 Customer Data Manager - (Onsite)East Hartford, CT8 years of data analytics, data science, data management, Engineering, Field Services, Depot Engine or Quality Management experience or an Advanced degree with 5 years of data analytics, data science, data management, Engineering, Field Services, Depot Engine or Quality Management experience. The F135 Fleet Data Management Customer Data Manager serves as a key contributor to the F135 Sustainment Program, with primary responsibility for maintaining data availability, quality, and integrity across the Maintenance Management Systems (MMS).
Area Customer Service Associate Empire Today LLCArea Customer Service AssociateHartford, CT$20–$23 / hourAssist Area Customer Service Manager with review of letters from Better Business Bureau, Attorney General, and Department of Labor to determine resolution. Assist in identifying service gap trends in the designated area and provide this data to Area Customer Service Manager.
Customer Experience Manager Five Below, Inc.Customer Experience ManagerWethersfield, CTAt Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).
Operations/Service Manager II Burlington Coat Factory Whse.Operations/Service Manager IIMilford, Connecticut$25.20–$34.80 / hourYou’ll coach, train and develop a team of Cashiers and Customer Service Supervisors, Receiving team members and Receiving Supervisors while also overseeing business operations to ensure our associates are delivering excellent customer service and the highest degree of professionalism. You will serve as a role model for store associates, demonstrating and reinforcing the company’s Core Values, developing trust and respect among peers and staff, building strong teams and partnerships, and driving business results.
Operations/Service Manager II Burlington StoresOperations/Service Manager IIMilford, ConnecticutYou’ll coach, train and develop a team of Cashiers and Customer Service Supervisors, Receiving team members and Receiving Supervisors while also overseeing business operations to ensure our associates are delivering excellent customer service and the highest degree of professionalism. You will serve as a role model for store associates, demonstrating and reinforcing the company’s Core Values, developing trust and respect among peers and staff, building strong teams and partnerships, and driving business results.
Route Service Manager - UniFirst UniFirst CorpRoute Service Manager - UniFirstStratford, CTThe Route Service Manager will recruit and lead a team of Route Service Supervisors and Route Service Representatives who deliver to multiple customers per day - ranging from small family owned businesses to major corporate locations. The fabric of UniFirst is woven from its very unique family culture where our Team Partners enjoy a small company feel while taking advantage of the resources and stability that come with being a 1.5-billion-dollar organization.
Area Customer Service Associate Empire TodayArea Customer Service AssociateNorth Haven, CT$20–$23 / hourAssist Area Customer Service Manager with review of letters from Better Business Bureau, Attorney General, and Department of Labor to determine resolution. Assist in identifying service gap trends in the designated area and provide this data to Area Customer Service Manager.
NewSignature Customer Success Account Manager - Stamford, CT UPSSignature Customer Success Account Manager - Stamford, CTStratford, ConnecticutThe SCSAM will drive customer loyalty and growth by identifying patterns, addressing common challenges, and enabling customers to maximize their success with our solutions and products. The SCSAM will excel in managing multiple customers efficiently, providing value-driven guidance, and ensuring consistent engagement.
Customer Success Manager (East Coast Remote) Motorola Solutions IncCustomer Success Manager (East Coast Remote)CTRemote$120,000–$135,000 / yearOur award-winning platform seamlessly integrates operational and third-party risk management, operational resilience, business continuity, incident and crisis management, emergency management, and security and safety operations. You will act as a trusted advisor and strategic partner, building strong, long-term relationships with target accounts to foster customer loyalty and success.
Customer Accounts Manager Aaron's IncCustomer Accounts ManagerStratford, CT$19.50–$20.50 / hour_*_ _Note that the pay range provided above_ _is the lowest to highest_ _rate_ _we in good faith believe we would pay for this role at the time of this posting_ _._ _We may_ _ultimately pay_ _more or less than the posted range, and the range may be_ _modified_ _in the future_ _._ _An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs._ Like all Aaron’s team members, Customer Account Managers share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
Assistant Customer Service Supervisor Aero All-Gas Company TheAssistant Customer Service SupervisorHartford, CTPosition Summary We are seeking a motivated and detail-oriented Assistant Customer Service Supervisor to support daily customer service operations and help lead a high-performing team. Required - High School Diploma or GED 2+ years of experience in customer service, with at least 1 year in a supervisory or lead role preferred.
Customer Care Manager BIC USA, Inc.Customer Care ManagerShelton, CTRegardless of past practice, all resumes submitted by search firms to any team member at BIC via email, or directly to a BIC team member in any form without a valid written search agreement in place for that position will be deemed the sole property of BIC, and no fee will be paid in the event the candidate is hired by BIC as a result of the referral or through other means. The Customer Care Manager will help implement new ways of working, use customer and employee feedback to identify opportunities for improvement, strengthen service-level performance, and embed sustainable process changes across the Customer Care organization.
Customer Care Manager - State Farm Agent Team Member Derek Gromko - State Farm AgentCustomer Care Manager - State Farm Agent Team MemberCheshire, CTFull timeWe’re looking for individuals who want to be part of a close-knit team, take pride in their work, and build a meaningful career in an agency that truly cares about its people. Seeking a Customer Care Manager to oversee day-to-day service operations and ensure a positive experience for customers.
Assistant Customer Delivery Manager Raymours Furniture Co IncAssistant Customer Delivery ManagerManchester, CTWe pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success! Communicate timely and professionally with our service centers, distribution centers, showrooms & customers.
Customer Solutions Manager Chromalloy Gas TurbineCustomer Solutions ManagerWindsor, CTBachelor's degree plus 5+ years of relevant experience (or an equivalent combination of education and experience).Experience in leadership and customer-facing work (management, sales, operations, quality, or customer service)-ideally in aerospace or another highly regulated industry. Lead escape/crisis management when delivery or quality issues arise-keeping stakeholders aligned with clear, timely updates.
Service Manager Davron LLCService ManagerGlastonbury, CTSERVICE MANAGER | HVAC SERVICE MANAGER | RESIDENTIAL HVAC | HVAC MANAGEMENT | SERVICE OPERATIONS | SERVICETITAN | EPA CERTIFICATION | HVAC MAINTENANCE | TECHNICIAN MANAGEMENT | CUSTOMER SERVICE | GLASTONBURY CT | OPERATIONS LEADERSHIP . An exciting opportunity is available for a Service Manager in Glastonbury, CT, with a growing organization that owns, manages, and operates HVAC, plumbing, and electrical businesses across multiple states.
NewCustomer Service Agents Herzog Contracting CorpCustomer Service AgentsHartford, CTTransitAmerica Services, Inc. is currently looking for qualified Customer Service Agents to operate our customer service centers in New Haven, CT and Hartford, CT to join our team. Safety: Herzog is nationally recognized for its excellent corporate safety record which results from all employees at all levels, in all positions adhering to established policies and procedures.
Fleet Maintenance Service Manager Ryder System IncFleet Maintenance Service ManagerHartford, CTTake a look at a few of these: Ryder's most recently been named "Top Company for Women to Work for in Transportation ( https://newsroom.ryder.com/news/news-details/2022/Ryder-Named-One-of-the-Top-Companies-for-Women-to-Work-For-in-Transportation-in-2022/default.aspx ) " by Women in Trucking, one of Fortune Magazine s Worlds Most Admired Companies ( https://newsroom.ryder.com/news/news-details/2022/FORTUNE-Magazine-Names-Ryder-Among-Worlds-Most-Admired-Companies-for-10th-Consecutive-Year/default.aspx ), & one of Reader's Choice Excellence Awards ( https://newsroom.ryder.com/news/news-details/2022/Ryder-Voted-Among-Top-10-3PLs-in-Readers-Choice-Excellence-Awards-by-Inbound-Logistics/default.aspx ) by Inbound Logistics. Labor Management: Provides leadership, training, development and oversight to a self-directed management team assigned to the branch (es) to include the Operations Manager, Operations Supervisors, Technicians in Charge, Customer Service Coordinators and Technicians.
F135 Customer Data Manager - (Onsite) RTXF135 Customer Data Manager - (Onsite)East Hartford, Connecticut8 years of data analytics, data science, data management, Engineering, Field Services, Depot Engine or Quality Management experience or an Advanced degree with 5 years of data analytics, data science, data management, Engineering, Field Services, Depot Engine or Quality Management experience. The F135 Fleet Data Management Customer Data Manager serves as a key contributor to the F135 Sustainment Program, with primary responsibility for maintaining data availability, quality, and integrity across the Maintenance Management Systems (MMS).
Emergency Services Manager Paul Davis RestorationEmergency Services ManagerBerlin, Connecticut$18–$30 / hourOur team puts emphasis into living our Vision, Mission and Values to be more than just a service provider – our Emergency Services Managers are leading their teams to be first on site after disasters strike (i.e. floods, fires) and will be directing the mitigation crews to restore the property. Role on the Team (Job Responsibilities): Ensuring the teams performance of tarping, board up, water mitigation, mold remediation, environmental services and carpet cleaning/re-installation services in accordance to our company and industry specifications.
Enterprise Customer Account Manager UKGEnterprise Customer Account ManagerHartford, CTA successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. Our Services and Distribution Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers’ goals with our broad set of products.
Service Manager Charles ITService ManagerMiddletown, CTIn addition, we offer free dry cleaning, a fully stocked break room, Friday team lunches, paid training, team-building outings every quarter, professional development and so much more! Due to continued growth, we are seeking a Service Manager to lead and develop a team of technicians while owning the end-to-end client service experience.
Customer Development Manager RyderCustomer Development ManagerHartford, ConnecticutJob Description : Summary The Customer Development Manager FMS position is responsible for the management of assigned accounts in the Business Unit (BU); the education/development of customer interest in additional Ryder services (including: Full Service Lease, Programmed Maintenance, Lease Financing, Fleet Management Services and Dedicated Contract Carriage) by utilizing the Ryder Sales Process. Outside Sales Compensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.
NewCustomer Success Manager Gems Sensors IncCustomer Success ManagerPlainville, CT$100,870–$187,110 / yearWhy This Role Matters: This role is critical to elevating North America Customer Success from a reactive support function to a disciplined, proactive operating model that improves customer satisfaction, strengthens key account relationships, and scales with future business needs. The North America Customer Success Manager leads the regional customer success organization, including Customer Success Specialists responsible for day-to-day customer support and Strategic Customer Success Representatives focused on key account engagement.
Account Service Manager Senior - Carelon Payment Integrity Commercialization Elevance HealthAccount Service Manager Senior - Carelon Payment Integrity CommercializationWallingford, CTThe Account Service Manager Senior- Carelon Payment Integrity Commercialization is responsible for providing highly advanced account management representation and strategic planning for major accounts and serves as a lead for assigned accounts and unit. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
Fire Service Sales Manager Western New England Johnson Controls International PlcFire Service Sales Manager Western New EnglandRocky Hill, CT$106,000–$165,000 / yearLead the district/branch service sales team to meet or exceed customer, employee, and sales goals focused on fire life safety services (inspection, detection, suppression, sprinkler, monitoring, fire alarm systems, access control, and related services). If you're a results-driven leader with a passion for fire life safety and service excellence across Western New England, please apply with your resume and a cover letter describing your regional leadership experience and success in fire life safety solutions.
Oracle Cx Field Service Manager, Functional Transformation Deloitte Touche Tohmatsu LtdOracle Cx Field Service Manager, Functional TransformationHartford, CT$130,800–$241,000 / yearYou will demonstrate Oracle Field Service expertise and serve as a primary client contact to facilitate requirement gathering/clarifications, build personas and process flows, guide backlog grooming, solution designs, and articulate business during sprint demo/feature demos. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service.
Electrical Service Manager Mister Sparky Franchising SPE LLCElectrical Service ManagerTrumbull, CT$90,000–$120,000 / yearMister Sparky Electric is a fast-growing, highly rated electrical company serving residential clients throughout New Haven & Fairfield area. We're expanding our team and seeking a motivated, Electrical Service Manager to help drive company growth and keep our install team busy.
State and Local Tax Financial Services Manager PricewaterhouseCoopers LLPState and Local Tax Financial Services ManagerHartford, CT$99,000–$266,000 / yearA career in our State and Local Tax Financial Services practice, within State and Local Tax services, will provide you with the opportunity to help our clients solve their business issues related to business restructuring, adoption of new tax laws, and communicating local tax developments. As a Manager you supervise, develop, and coach teams, manage client service accounts, and drive assigned client engagement workstreams by independently solving and analyzing complex problems to develop top-quality deliverables.
Managed Services - Integration & Middleware Lead - Manager PricewaterhouseCoopers LLPManaged Services - Integration & Middleware Lead - ManagerHartford, CT$99,000–$232,000 / yearAt PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy .
Managed Services - Integration / Middleware Analyst (Ukg Or Infor) - Manager PwCManaged Services - Integration / Middleware Analyst (Ukg Or Infor) - ManagerHartford, CT$99,000–$232,000 / yearAt PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy .
Service Manager VIP Tires & ServiceService ManagerWallingford, CT$85,000–$100,000We guarantee the lowest tire prices, provide exceptional services, and provide many FREE services including tire safety inspections, brake inspections, and alignment checks. Since 1926, the Quirk family and VIP have been the place where New Englanders turn for the tires and professional auto service they need to keep their vehicles running at peak performance.
Manager, Building & Office Services Richemont North AmericaManager, Building & Office ServicesShelton, ConnecticutThis role oversees and manages the day-to-day operation of the site, ensuring operational efficiency, elevated workplace experience and hospitality support to employees and visitors, including the management of internal and external onsite events. Lead the planning and execution of hospitality services related to onsite events i.e. coordinating catering and vendors, overseeing setup and breakdown, managing the event team, and troubleshooting to ensure a positive experience for all guests.
State And Local Tax Financial Services Manager PwCState And Local Tax Financial Services ManagerHartford, CT$99,000–$266,000 / yearA career in our State and Local Tax Financial Services practice, within State and Local Tax services, will provide you with the opportunity to help our clients solve their business issues related to business restructuring, adoption of new tax laws, and communicating local tax developments. As a Manager you supervise, develop, and coach teams, manage client service accounts, and drive assigned client engagement workstreams by independently solving and analyzing complex problems to develop top-quality deliverables.
Assistant Manager, Customer Operations - Hamden Village Fair The Gap IncAssistant Manager, Customer Operations - Hamden Village FairHamden, CT$18.80–$25.40 / hourThrough collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development.
NewAnthropologie Department Manager - Service & Styling AnthropologieAnthropologie Department Manager - Service & StylingFarmington, ConnecticutFull timeContributes to assessing sales forecasts to accurately schedule support and optimize peak selling hours through team initiatives, and using Company tools to identify merchant opportunities within product placement, outfitting, and stock levels. Location: This position is located at 201 Westfarms Mall, Farmington, Connecticut, 06032 United States Role Summary: The Service and Styling Manager directs the service, selling, and styling to achieve an engaging and inspiring store environment.
Commercial Roofing Service Manager Hi-Peak StaffingCommercial Roofing Service ManagerHartford, CTThe ideal candidate will have a strong background in commercial roofing service operations, a customer-first mindset, and the leadership skills necessary to grow a high-performing team while expanding market share throughout the region. A nationally recognized commercial roofing contractor is seeking an experienced Commercial Roofing Service Manager to lead and grow a well-established service division in the Hartford, CT market.
Financial Services Tax - Real Estate Manager PwCFinancial Services Tax - Real Estate ManagerHartford, CT$99,000–$266,000 / yearPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members.
NewManaged Services - SAP Brim - Manager PwCManaged Services - SAP Brim - ManagerHartford, CT$99,000–$232,000 / yearAs a Managed Services - SAP BRIM - Manager, you will play a pivotal role in delivering consulting services across various SAP applications, helping clients optimize operational efficiency and achieve their strategic objectives. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy .
Senior Manager, Learning Operations Managed Services Deloitte Touche Tohmatsu LtdSenior Manager, Learning Operations Managed ServicesHartford, CT$171,600–$338,300 / yearAs converging forces reshape industries-from AI-driven automation to the rapid evolution of skills-our Learning Business Process as a Service (LBPaaS) offering provides enterprises with an outcome-driven, end-to-end learning operations model that goes far beyond traditional outsourcing. Unlike traditional Learning BPOs that measure value in FTEs and task completions, you will architect and deliver outcome-driven managed learning operations powered by AI, a global ecosystem of technology and delivery partners, and Deloitte's proprietary accelerators.
Manager Aerospace Customer Accounts Roller Bearing Company of America, IncManager Aerospace Customer AccountsOxford, CTPart timePlans, prepares, and assigns customers to Account Specialists taking into consideration workload and competency of incumbent to assure excellent customer service is provided. Provide necessary training to assure familiarity of Account Specialists with product, process and customers including helping to establish relationship with plant engineering departments.