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Establish a tiered approach to AI system risk - distinguishing low-risk internal productivity tools from high-risk client-facing agentic systems - and ensure appropriate review rigor is applied to each tier. Ensure that the Automation, AI & Intelligence, and Product Engineering pillars share consistent integration patterns, data contracts, and security postures - preventing architectural drift as each pillar scales independently.

We are a leading global customer experience technology and services company focused on the design, implementation and delivery of transformative customer experience for many of the world’s most iconic and disruptive brands. We deliver outcome-based customer engagement solutions through TTEC Digital, our digital consultancy that designs and builds human centric, tech-enabled, insight-driven customer experience solutions for clients and TTEC Engage, our delivery center of excellence, that operates customer acquisition, care, fraud prevention and detection, and content moderation services. Founded in 1982, our employees operate on six continents across the globe and live by a set of customer-focused values that guide relationships with clients, their customers, and each other. Learn more about our company values and how we support gender diversity, including through a leadership program that empowers the women of TTEC.

TTEC

AI Architect

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Working with TTEC Digital solution architects, consultants, Google Cloud/Gemini specialists, and delivery leaders, you'll develop compelling solutions that address complex customer challenges and differentiate TTEC Digital in the marketplace. This is a new logo role focused on creating new opportunities, penetrating net-new enterprise accounts, developing executive relationships, and closing transformational deals.

YEAR

TTEC Digital LLC

Sr. Sales Executive - Gemini Enterprise

Amazon Connect & Conversational AI Selling: Position Amazon Connect, Amazon Q in Connect, Connect AI agents, and AWS AI to drive contact center modernization, customer service transformation, AI-powered self-service, agent assistance, automation, and digital CX. AWS's current Connect capabilities support AI-powered self-service, real-time agent assistance, conversational analytics, knowledge-driven responses, and AI agents that can take actions to resolve customer needs.

Sr. Sales Executive - AWS

You will work closely with AWS Field Sellers and TTEC Digital sales leadership to build and execute coordinated prospecting campaigns that generate qualified opportunities aligned to joint go-to-market priorities. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.

AWS Inside Sales Representative

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Provide administrative support including coordinating travel arrangements, scheduling and organizing meetings, preparing meeting minutes, preparing expense reports, and managing incoming calls, emails, and other correspondence. This role leads and supports employee activities, events, community involvement, and site communications while also providing day-to-day administrative and operational support.

Employee Engagement Coordinator

TTEC Holdings

TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. You’ll bring a self-motivated, detail-oriented approach, comfort managing multiple priorities, and the ability to guide others in a fast-paced customer-focused environment.

Sales Supervisor

The Program Liaison is expected to investigate issues thoroughly, coordinate with internal teams as needed, and ensure a high level of customer satisfaction through professional and efficient issue resolution. Ability to maneuver through various systems to provide the dealer/customer with prompt, courteous, and accurate information including: Accurately respond to customer inquiries.

HOUR

Program Liaison (Internal only)

In this role, you'll bring your creativity and individuality to ensure staffing needs are coordinated and proper adjustments are made in daily programs to meet clients’ needs. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.

Real Time Specialist Workforce Management

Coach associates to ensure achievement of company and client goals while addressing employee related issues and coordinating training on new or revised information relating to services, products, or processes of projects. TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology.

Seasonal Licensed Healthcare Service Delivery Manager

You’ll support and engage new hires and employees in a training environment, making sure each employee is set up for success by organizing classes, delivering high-quality training, and creating a positive learning experience from the start. Serve as a first brand ambassador for new hires by creating a welcoming, engaging training experience that reflects TTEC’s values and helps employees feel confident from day one.

Sales Trainer

TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. You’ll provide white glove support to customers of an asset and wealth management company that combines the entrepreneurial spirit of a start-up with more than 150 years of experience.

Fraud Detections Representative

Webcam participation is expected during all instructor‑led TTEC and client‑required training, either throughout the session or at designated times, and is encouraged during coaching sessions to support meaningful connection and collaboration. Your training experience includes engaging, instructor‑led online sessions that use both webcam video and audio, so you can connect visually with trainers, leaders, and fellow teammates.

Bilingual Customer Service Representative - Spanish-English - Remote USA

Webcam participation is expected during all instructor led TTEC and client required training, either throughout the session or at designated times, and is encouraged during coaching sessions to support meaningful connection and collaboration. Whether it’s getting answers for customers quickly, consulting on products with compassion or finding resolutions for their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

Bilingual Healthcare Customer Service Representative – Spanish-English – Remote USA

As a Sales Representative working on-site in Melbourne, Florida, you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture. The Sales Representative will recommend, quote and provide product knowledge for retail customers while identifying and handling sales opportunities.

Sales Representative

The Architect, Product Development is a technical leadership role within TTEC Digital''s Product Development organization, responsible for delivering AI-powered Customer Experience (CX) and contact center solutions across the company''s proprietary product portfolio. The ideal candidate is a technically strong leader who can guide solution design, coordinate complex implementations, evaluate emerging technologies, and develop high-performing teams.

Architect, Product Development

TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

Production Clerk - Part Time

Coach associates to ensure achievement of company and client goals while addressing employee related issues and coordinating training on new or revised information relating to services, products or processes of projects. As Team Lead working hybrid as needed by the business, you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.

Seasonal Licensed Healthcare Team Lead

Full Time - Program Liaison (Internal Only)

Under the direction of the Client Operations Manager, the CSM will answer questions resolve concerns raised by clients, and respond to contacts generated by Dealers and Field Personnel. Responsible for resolving client issues using all available resources including Dealers, Team Leaders, Subject Matter Experts (Sales and Technical), Field Service Engineers, and Concern Resolution Specialists.

Spanish Bilingual Luxury Client Service Manager

TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.

TTEC Jobs in the United States

AI Architect TTEC

Sr. Sales Executive - Gemini Enterprise TTEC Digital LLC

Sr. Sales Executive - AWS TTEC Digital LLC

AWS Inside Sales Representative TTEC Digital LLC

Employee Engagement Coordinator TTEC

Sales Supervisor TTEC

Program Liaison (Internal only) TTEC

Real Time Specialist Workforce Management TTEC

Seasonal Licensed Healthcare Service Delivery Manager TTEC

Sales Trainer TTEC

Fraud Detections Representative TTEC

Bilingual Customer Service Representative - Spanish-English - Remote USA TTEC

Bilingual Healthcare Customer Service Representative – Spanish-English – Remote USA TTEC

Sales Representative TTEC

Architect, Product Development TTEC Digital LLC

Production Clerk - Part Time TTEC

Seasonal Licensed Healthcare Team Lead TTEC

Full Time - Program Liaison (Internal Only) TTEC

Spanish Bilingual Luxury Client Service Manager TTEC

Toll Collector TTEC

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