UNKNOWN

FEED

Being available to assist as needed (breaks and mealtimes may be interrupted at any time to provide necessary patient care or to maintain center operations). Collecting money and issuing receipts for a patient’s visit, diagnostic studies, and supplies as prompted by the electronic medical record system.

Patient First History Since opening our first medical center in 1981, Patient First's vision remains the same: making access to quality medical care as convenient and cost-effective as possible. To achieve this objective, we have adopted and continue to embrace many innovative operating systems and practices. All Patient First medical centers are open every day of the year from 8 am to 10 pm - including weekends and holidays. Patients can come at times that best fit their schedules and when urgent medical attention is needed on days as well as at times when other facilities are closed. No appointments are necessary. Patients can walk into a Patient First center and receive prompt attention upon arrival. Patients who wish to see a particular physician or physician assistant can call ahead or click here to explore the dates and times when that person will be seeing patients. X-rays, lab tests, and pre ion drugs are available on-site to save time and reduce the need for extra trips. These innovations, along with sophisticated, automated registration and treatment systems and our commitment to an excellent medical staff and quality of care have been widely accepted, allowing Patient First to expand considerably over the years. Patient First now offers both primary and urgent care services and participates in most insurance plans. We also provide a broad range of Occupational Health services. There are currently 41 Patient First centers: 9 in Greater Richmond; 8 in Greater Hampton Roads, Tidewater, and the Peninsula; 14 in Greater Baltimore; 5 in Greater DC; 2 in Eastern Pennsylvania; and 3 in Central Pennsylvania. Expansion plans include building additional centers in all these areas in addition to other localities and states.

Patient First

Patient Service Representative

Providing quality and rapid lab results involving knowledge of laboratory analyses, proper procedures, work equipment, and safety procedures; Following the laboratory’s procedures for specimen collection, handling, and processing, as well as for test analyses, reporting, and maintaining records of test results; Adhering to the laboratory’s quality control policies and documenting all quality control activities and instrument and procedural calibrations and maintenance; Ordering various lab, x-ray, and medical supplies in the medical record system for patients under the written or direct verbal orders of the Physician; Assisting Physicians, Extenders, and Nurses with patient treatment and care including locating patients, obtaining accurate vital signs by visual and auditory measures, triaging patients, assessing patients’ problems, and preparing patients for physicals and medical treatment by Physicians, Extenders, and Nurses; Handling Physician, Extender, and Nurse requests with respect and in a timely manner; Following the established corrective action policies and procedures of the laboratory whenever test systems are not within the laboratory’s established acceptable levels of performance and documenting those actions; Identifying and troubleshooting problems that may adversely affect test performance or reporting of test results either by correcting the problem or notifying the Lab Supervisor, Lab Consultant, or Director of Laboratory Services; Understanding all checklists and being able to perform all duties on the checklists associated with the position; Using correct medical terminology; Keeping informed of all new policies and procedures; Implementing established policies and procedures as directed; Sterilizing and setting up instruments, stocking the lab and treatment area, and handling laundry; Maintaining cleanliness of the treatment area and other areas of the center as needed. Must have a thorough knowledge of Medical Technology principles, concepts, and methodologies sufficient to perform a broad range of testing; Must have knowledge of mathematical and statistical methods sufficient to calculate and convert analytical data to test results; Must be able to produce rapid, reliable, quality laboratory results during periods of high volume (100 or more patients per day); Knowledge and skill sufficient to use and maintain laboratory instrumentation; Knowledge of related disciplines to integrate and correlate test results with other laboratory data and clinical information; Understanding of laboratory science and its application in making comprehensive analytical correlations of laboratory results with patient symptoms and diagnoses; Proficiency in performing venipuncture, fingerstick collections, and drug screen collections.

Medical Technologist / Medical Laboratory Technician

HOUR

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Locating patients, obtaining accurate vital signs by visual and auditory measures, triaging patients, assessing patients’ medical condition, and preparing patients for physicals and medical treatment by Physicians and Nurses; Understanding and using the electronic medical record system; Ordering lab, x-ray, and medical supplies as directed; Notifying the Nurse and/or Physician when the patient is ready for exam while communicating symptoms and relaying questions about lab or x-ray needs; Assisting Nurses and Physicians with various forms of patient treatment and care; Handling Physician and Nurse requests with respect and in a timely manner; Performing lab duties as assigned; Performing phlebotomy procedures; Sterilizing and setting up instruments; Receiving and storing supplies; restocking treatment rooms as needed; Reporting to the Charge Nurse before leaving at the end of the shift; Following ancillary guidelines as deemed necessary by the Charge Nurse, Nurse Supervisor, DMS, and Physician; Adhering to established policies and procedures; Maintaining cleanliness of the treatment area and completing biological cleanup in accordance with OSHA guidelines and other maintenance assignments as directed; Washing, drying, folding, and restocking laundry; maintaining the cleanliness of the washing machine and dryer lint trap; Attending staff meetings as scheduled by the Nurse Supervisor or DMS; Operating, using, and maintaining medical and office equipment as trained; Completing assigned checklists and Policy Manager tasks within the assigned shift; Being available to assist as needed, as breaks and mealtimes may be interrupted at any time to provide necessary patient care or to maintain center operations; Fostering teamwork and ensuring a positive and professional atmosphere; Providing positive, warm, and friendly service in all interactions; Understanding and performing all duties as assigned. Must be 18 years of age or older; Minimum typing experience; High school graduate or equivalent; Minimum of one year of clinical experience in a hospital or physician’s office preferred; Ability to hear pages, bells, and phone system; Ability to sit, stand, and walk for long periods of time (possibly 4 to 7 hours at a time); Ability to lift up to 50 pounds; Ability to attend scheduled CPR classes and code drills; Ability to prioritize and multitask; Willingness to work at any center due to a staffing or center emergency or reduction of work.

Medical Assistant

Obtaining quality x-rays using correct position and radiation exposure; Implementing safety procedures for patients, self, and staff to avoid unnecessary exposure to radiation; Creating and documenting x-ray CD copies correctly according to Patient First guidelines; Assisting Physicians, Extenders, and Nurses with patient treatment and care including, but not limited to, locating patients, obtaining accurate vital signs by visual and auditory measures, triaging patients, assessing patients’ problems, and preparing patients for physicals and medical treatment by Physicians, Extenders, and Nurses; Handling Physician, Extender, and Nurse requests with respect and in a timely manner; Filing and maintaining all x-ray paperwork; Ensuring the safety of patients when using wheelchairs, stools, and other equipment; Understanding and using the following Patient First reporting tools: Daily Log, X-ray Listing, X-ray Status Screen, and Impression Log; Understanding and using the medical records system; Cleaning work area, performing biological cleanup in accordance with OSHA guidelines, and performing other maintenance assignments as directed; Restocking x-ray and Treatment Area supplies as needed; Attending training classes and staff meetings as scheduled; Working with fellow employees and externs during on-the-job training; Directly supervising (physically present in the room and available to furnish assistance and direction during the performance of all patient services) externs and Radiologic Technologist Assistants performing quality x-ray exams using correct positioning and radiation exposure according to Patient First guidelines; Being available to assist as needed (breaks and mealtimes may be interrupted at any time to provide necessary patient care or to maintain center operations; Checking email, reviewing assigned memos and policies, and completing assigned checklists during each shift. Licensed, if required in the state; Must be able to hear pages, bells, and phone system; Adequate visual, verbal, and written communication skills required; Ability to prioritize and multitask; Must provide the highest quality medical care and professionalism; Must be able to sit, stand, and walk for long periods of time (possibly 4-6 hours at a time); Must be able to lift moderate to heavy items (up to 50 lbs.).

X-ray Technologist

Supervising all X-ray Techs to ensure all responsibilities are completed and quality work is performed; Functioning as an administrator and working as an X-ray Tech as directed; Ensuring that X-ray Techs are qualified under state specifications; ensuring X-ray Techs deliver quality technical performance; Ensuring appropriate x-rays are ordered and communicating with the PACS Administrator as needed; Understanding how to process images using DR and archiving images through PACS; Addressing Physician requests with respect and in a timely manner; Assisting with treatment area duties, including triage and patient care, while providing exceptional customer service; Maintaining the X-ray Conversation Book, checklists (X-ray, CPR, Center Appearance and Cleaning), Quality Control, Radiation Monitoring Records, and State QA Book; Understanding and using the Daily Log, X-Ray Listing, Medical Records Needing Review, and X-Ray Status Listing; Acting as a Patient First representative for the DMS or Medical Director in their absence to ensure smooth operation of the center; Implementing safety procedures for patients, self, and staff to avoid unnecessary exposure to radiation, as well as addressing radiation badge safety; Maintaining quality assurance for all X-ray Techs in the X-ray Department and keeping records of all outside studies ordered by Patient First; Obtaining quality x-rays using correct positioning, markers, and technical factors; Maintaining integrity of all equipment and supplies in the X-ray Department; Submitting monthly x-ray staffing schedules and performance evaluations for the X-ray Department; Conducting interviews and training new staff; Ensuring that all required documents are read and understood by X-ray Techs; Cleaning work area, performing biological cleanup in accordance with OSHA guidelines, and completing other maintenance assignments as directed; Adhering to established Patient First policies and procedures; Ensuring the safety of patients when using wheelchairs, stools, and other equipment; Understanding and using the medical record system, including registration, processing of the patient, and medical records and hardware or software problems; Attending staff meetings as directed; Being available as needed, as breaks and mealtimes may be interrupted at any time for patient care and to maintain center operations; Operating, using, and maintaining medical and office equipment as trained; Fostering teamwork in a positive and professional atmosphere; Providing positive, warm, and friendly service in all interactions; Willing to work at any center due to a staffing issue, center emergency, or a reduction of work; Completing other duties as directed. Must be 18 years of age or older; High school graduate or equivalent; Registered member of American Registry of Radiologic Technologist (ARRT) required or graduate of approved Limited Radiologic Technologist program; Licensed, if required in the state of employment; Ability to hear pages, bells, and phone system; Ability to sit, stand, and walk for up to 7 hours at a time; Ability to lift up to 50 pounds; Adequate verbal, written, and typed communication skills required; Ability to prioritize and multitask; Must provide the highest quality medical care and professionalism.

X-ray Supervisor

Medical Assistant (Phlebotomist)

The responsibilities of this job include, but are not limited to, the following: Implementing Patient First's policies and procedures; Offering quality nursing care and generating a genuinely warm and friendly atmosphere for patients and employees; Providing nursing care in the ambulatory setting to individual patients and families; Using sound judgment when administering medical care and screening patients; Administering medications and knowing correct dosage, actions, and side effects of each medication administered; Assisting the physician in all emergency cases; Providing positive, warm and friendly customer service in all interactions; Fostering teamwork and a positive, professional atmosphere; Completing other duties as directed. Minimum education and professional requirements include, but are not limited to, the following: Employee must be at least 18 years of age; High school graduate or equivalent; Keyboarding experience required; Excellent verbal and written communication skills; One year of clerical experience preferred; One year of clinical experience with administration of medications preferred; Licensed to practice as a Nurse by the state of New Jersey.

Nurse-RN

The responsibilities of this job include, but are not limited to, the following: Implementing Patient First's policies and procedures; Offering quality nursing care and generating a genuinely warm and friendly atmosphere for patients and employees; Providing nursing care in the ambulatory setting to individual patients and families; Using sound judgment when administering medical care and screening patients; Administering medications and knowing correct dosage, actions, and side effects of each medication administered; Assisting the physician in all emergency cases; Providing positive, warm and friendly customer service in all interactions; Fostering teamwork and a positive, professional atmosphere; Completing other duties as directed. Minimum education and professional requirements include, but are not limited to, the following: Employee must be at least 18 years of age; High school graduate or equivalent; Keyboarding experience required; Excellent verbal and written communication skills; One year of clerical experience preferred; One year of clinical experience with administration of medications preferred; Licensed to practice as a Nurse in the state of Maryland.

The responsibilities of this job include, but are not limited to, the following: Supervising the medical care of all patients from registration to departure; Supervising clinical personnel on their patient contact, care, and performance; Scheduling Staff Nurses and Medical Assistants; Reviewing and supervising the inventory of medicines, prescriptions, and supplies; Acting as Patient First representative for the Director of Medical Support and the Medical Director in his or her absence to ensure smooth operation of the center; Functioning as an administrator and working as a Staff Nurse as needed; Reviewing all checklists of Staff Nurses and Medical Assistants; Preparing written and verbal evaluations for Staff Nurses and Medical Assistants at appropriate scheduled time, or when necessary; Providing positive, warm and friendly customer service in all interactions; Fostering teamwork and a positive, professional atmosphere; Completing other duties as directed. Minimum education and professional requirements include, but are not limited to, the following: Employee must be at least 18 years of age; High school graduate or equivalent; Keyboarding experience required; Excellent verbal and written communication skills; One year of clerical experience preferred; One year of clinical experience with administration of medications preferred; One year of supervisory experience preferred; Licensed to practice as a Nurse by the state of Pennsylvania.

Nurse Supervisor-RN

Medical Technician/Medical Laboratory Technologist

The responsibilities of this job include, but are not limited to, the following: Implementing Patient First's policies and procedures; Offering quality nursing care and generating a genuinely warm and friendly atmosphere for patients and employees; Providing nursing care in the ambulatory setting to individual patients and families; Using sound judgment when administering medical care and screening patients; Administering medications and knowing correct dosage, actions, and side effects of each medication administered; Assisting the physician in all emergency cases; Providing positive, warm and friendly customer service in all interactions; Fostering teamwork and a positive, professional atmosphere; Completing other duties as directed. Minimum education and professional requirements include, but are not limited to, the following: Employee must be at least 18 years of age; High school graduate or equivalent; Keyboarding experience required; Excellent verbal and written communication skills; One year of clerical experience preferred; One year of clinical experience with administration of medications preferred; Licensed to practice as a Nurse by the state of Pennsylvania.

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