Web Application Support Specialist Dunhill Professional Search of Wilmington, Inc.Web Application Support SpecialistWashington, DC$32.55–$36.06 / hourFull timeAnalyzes problems and provides technical assistance, support, and advice to end users for hardware, software, and systems through phone, email, or chat.resolves computer software and hardware problems of users, and acts as a contact for users having problems using computer software, hardware, and operating systems. Job Description: Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes).
Tier 3 Production Support Specialist Dunhill Professional Search of Wilmington, Inc.Tier 3 Production Support SpecialistArlington, VA$30.58–$44.33 / hourFull timeJob Description: In this role, you will join a Tier 3/Production Support team, where your primary focus will be resolving user issues and ensuring smooth operation of both desktop and mobile applications. Tier 3 Production Support SpecialistHybrid: Arlington, VA Secret ClearanceWe are seeking to hire a Tier 3 Production Support Specialist in support of the State-TO17 program.
Call Center Representative Dunhill Professional Search of Wilmington, Inc.Call Center RepresentativeSt. Petersburg, FL$17.75–$17.75 / hourFull timeJob Specific SkillsCustomer service supportCall center operationsCase logging and documentationTransaction processing supportBatch processing issue follow-upCustomer outreachData integrity reviewStatus research and issue resolutionSLA adherenceWritten and verbal communication#CJPost This role supports customer satisfaction and service level agreement adherence by completing daily operational tasks, assisting with transaction processing, researching customer issues, documenting interactions, and helping resolve processing errors in accordance with established program guidelines.
NewService Desk Agent Dunhill Professional Search of Wilmington, Inc.Service Desk AgentPortland, OR$24–$30 / hourFull timeTroubleshoot peripheral devices (Printers, Smartphones, Scanners etc.).Understand the IT working environment sufficiently to explain technical issues to a disparate range of technical and non-technical clients. Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures with minimal direct supervision from the computer support supervisor.
Call Center Specialist Dunhill Professional Search of Wilmington, Inc.Call Center SpecialistAtlanta, GA$17–$17.75 / hourFull timeJob Specific SkillsCustomer service supportCall center operationsCase logging and documentationTransaction processing supportBatch processing issue follow-upCustomer outreachData integrity reviewStatus research and issue resolutionSLA adherenceWritten and verbal communication#cjpost This role supports customer satisfaction and service level agreement adherence by completing daily operational tasks, assisting with transaction processing, researching customer issues, documenting interactions, and helping resolve processing errors in accordance with established program guidelines.
Customer Service Specialist Dunhill Professional Search of Wilmington, Inc.Customer Service SpecialistSan Antonio, TX$20–$20 / hourFull timeThe position focuses on supporting origination and disbursement transactions, researching customer records, resolving batch edits and data issues, and documenting each customer interaction in the required web-based systems. This role performs routine inbound and outbound call support, email, web chat, paper processing, and case logging to help customers complete required actions and resolve issues.
Web Services Administrator Dunhill Professional Search of Wilmington, Inc.Web Services AdministratorAtlanta, GA$80,000–$90,000 / yearFull timeYou'll work across a broad technology stack, collaborate with cross-functional teams, and play a key role in ensuring high availability and optimal performance of mission-critical web environments. Web Services Administrator [Remote] Clearance: Active Secret About the Opportunity We're looking for a skilled Web Services Administrator to join a dynamic IT team supporting enterprise-level web infrastructure.
Order Specialist Dunhill Professional Search of Wilmington, Inc.Order SpecialistFairfax, VA$23–$27 / hourFull timeMinimum QualificationsHigh School Diploma or GED0-2 years of related experience in a network services environment with a focus on order intake and management and/or experience with data entry. Process new and transition orders for Federal agencies, ensuring accuracy and compliance with all federal regulationsUtilize intake methods such as email, Ebond (Conexus, ETEMs), and Business Center to manage order requests.
Order Specialist Dunhill Professional Search of Wilmington, Inc.Order SpecialistAtlanta, GA$23–$27 / hourFull timeMinimum Qualifications High School Diploma or GED 0-2 years of related experience in a network services environment with a focus on order intake and management and/or experience with data entry. Process new and transition orders for Federal agencies, ensuring accuracy and compliance with all federal regulations Utilize intake methods such as email, Ebond (Conexus, ETEMs), and Business Center to manage order requests.
Cyber Support Specialist Dunhill Professional Search of Wilmington, Inc.Cyber Support SpecialistAtlanta, GA$90,000–$110,000 / yearFull timeIdentify, analyze, and report security impacts using COTS vulnerability scanning tools and static and dynamic code scanning tools. • Maintain focus and effectiveness in a high-intensity environment, including support for rotating 12-hour shifts with 4 days on and 3 days off, as required.