Per Mar Security ServicesOperations Supervisor- Electronic Security Per Mar Security ServicesOperations Supervisor- Electronic SecurityWhitmore Lake, MI$70,000ā$80,000This includes mentoring and empowering employees so as to complete tasks in a highly efficient manner as well as working with customers to ensure the work completed exceeds their expectations. Must have mathematical skills including the ability to calculate figures and amounts such as interest, proportions, percentages, area, circumference, and volume along with the ability to apply concepts of basic algebra and geometry.
STS Technical ServicesWarehouse Supervisor (Michigan) STS Technical ServicesWarehouse Supervisor (Michigan)Detroit, MIThe Warehouse Supervisor oversees warehouse employees to ensure business objectives are met for safety, quality, productivity, responsiveness, and overall operational efficiency. STS Technical Services is a Top 100 Staffing Firm that partners with some of the largest names in aerospace, manufacturing, defense, and industrial industries.
MedNational StaffingMaterial Area Supervisor MedNational StaffingMaterial Area SupervisorDetroit, MIThis role ensures safe, efficient, and accurate material flow throughout the plant and supports continuous improvement through World Class Manufacturing (WCM) principles. The Material Area Supervisor is responsible for leading hourly material handling teams to support production operations in a fast-paced automotive manufacturing environment.
LER TechForceMaterial Area Supervisor LER TechForceMaterial Area SupervisorSterling Hgts, MIDevelop team leaders to meet corporate guidelines and transform existing material delivery processes to increase productivity and reduce manufacturing costs utilizing the World Class Manufacturing process. Required to oversee and develop highly functioning work teams, comprised of Team Leaders and Team Members and practice Leadership Principles.
LER TechForceManufacturing - Supervisory - Maintenance Area Supervisor - Senior LER TechForceManufacturing - Supervisory - Maintenance Area Supervisor - SeniorChelsea, MIworkforces in the areas of Durability testing, Mileage Accumulation, Vehicle Dynamics, Emission Build, Special Test Ops, Brake testing, Stockroom, Safety. Our Client is currently seeking a Testing Operations Supervisor, who is responsible to co-lead a 200+ member team of Salaried Bargaining Unit (SBU).
Signature Retail ServicesMerchandising Area Supervisor- Dearborn, MI Signature Retail ServicesMerchandising Area Supervisor- Dearborn, MIDearborn, MI$20ā$22 / hourAbout Us: Signature Retail Services is a national industry leader in merchandising and fixture installation, proudly serving Big-Box retailers like Lowe's and The Home Depot nationwide. Position Responsibilities: As a Merchandising Area Supervisor, you will play a pivotal role in enhancing our in-store partnerships and workforce, driving success at the store level and contributing to our longstanding legacy of achievement.
Ross Stores IncArea Supervisor Ross Stores IncArea SupervisorBrighton, MILoss Prevention: Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. Responsible for security of building including entrance/exit control (Associate entry/egress, receiving door, daily trash removal, etc.), Electronic Article Surveillance (EAS) devices daily function check, Cash Office security, armored carrier pick-ups and register area.
McDonald's CorpArea Supervisor McDonald's CorpArea Supervisordearborn, MIYou are a servant leader and team player with: A proven track record of developing people and leading successful teams. Are you a high-energy leader who thrives on developing people, driving results, and delivering exceptional customer experiences?
Jimmy John'sNewArea Supervisor Jimmy John'sArea SupervisorVillage of Clarkston, MIThe flavor of a ripe tomato, crisp shredded lettuce, combined with fresh-baked bread, fresh-sliced meat and real Hellmann'sĀ® mayo - that's when the magic happens. The terms āCompany,ā āJimmy Johnās,ā āwe,ā āour,ā or āusā refer to the specific entity (corporate or franchise) that owns and operates the Jimmy Johnās restaurant to which you are applying.
Jimmy John's Franchisor SPV, LLCArea Supervisor Jimmy John's Franchisor SPV, LLCArea Supervisorclarkston, MIThe flavor of a ripe tomato, crisp shredded lettuce, combined with fresh-baked bread, fresh-sliced meat and real Hellmann's mayo - that's when the magic happens. The terms "Company," "Jimmy John's," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Jimmy John's restaurant to which you are applying.
Stellantis NVMaintenance Area Manager, Welder Repair Stellantis NVMaintenance Area Manager, Welder RepairWarren, MITroubleshooting and programming experience in one of the following: controls, robotics, drives and system level communication systems, sealing systems, glass cell systems, various conveyance systems, welding - all types, paint process and associated systems, vision systems and sensors use and application. Ensures detailed analysis of Overall Equipment Efficiency (OEE)/ Overall Line Efficiency (OLE) indicators, proper machines classification and validation of recovery plan appropriateness.
Compass Group North AmericaArea Director / District Manager - K12 School Food Service - Eastern Michigan Compass Group North AmericaArea Director / District Manager - K12 School Food Service - Eastern MichiganUtica, MI$110,000ā$120,000 / yearArea Director / District Manager - K12 Chartwells K12 | Compass Group USA Eastern Michigan School Districts Chartwells K12, part of Compass Group USA, is seeking a seasoned Area Director / District Manager to lead and support our K-12 food service operations across Eastern Michigan. With more than 16,000 associates in 4,500 schools, ranging from large public institutions to small charter and private schools, Chartwells K12 is built on decades of food, education and operational experience driven by top culinary, nutrition, wellness, and sustainability talent.
OPAL Fuels Inc.Area Manager - Renewable Energy (OH, MI, MN) OPAL Fuels Inc.Area Manager - Renewable Energy (OH, MI, MN)Detroit, MIDecline to answerHispanic or LatinoWhite, not Hispanic or LatinoBlack or African-American, not Hispanic or LatinoAsian, not Hispanic or LatinoNative Hawaiian or Other Pacific Islander, not Hispanic or LatinoAmerican Indian or Alaskan Native, not Hispanic or LatinoTwo or More Races, not Hispanic or LatinoMENA (Middle Eastern and North African). An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
SBM Management ServicesArea Manager SBM Management ServicesArea ManagerDearborn, MichiganBachelorās degree in Business Management, or a related field from a four-year college or university with 2-5 years of experience; or equivalent combination of education and experience. Responsibilities include interviewing, hiring, planning, assigning, and directing work; performance evaluations; rewarding and disciplining employees; addressing complaints and resolving problems.
The Home Depot IncRegional Asset Protection Manager (Detroit, MI and surrounding areas) The Home Depot IncRegional Asset Protection Manager (Detroit, MI and surrounding areas)Detroit, MIDrives engagement for Asset Protection programs with store, district and regional leaders ensuring the execution of strategies and processes through the Multi-store Asset Protection Manager (MAPM) and field teams within an assigned region. Key responsibilities include but not limited to; analyzing and managing regional shrink performance, detecting, investigating and resolving theft and fraud, delivering shrink goals and ensuring Asset Protection processes are executed by the field team.
Stellantis NVDie Maintenance Area Manager Stellantis NVDie Maintenance Area ManagerWarren, MIThis position leads teams with safety initiatives, Kaizen events and other Stellantis Industrial System (SIS) processes, and works closely with production and maintenance teams to resolve issues related to throughput and quality. The Die Maintenance Area Manager will utilize, lead and teach the usage and maintenance of Stellantis Production Way, and will problem solve to identify and rectify production-stamping dies quickly and efficiently.
Retail Services WIS CorporationRetail Supervisor - Inventory Retail Services WIS CorporationRetail Supervisor - InventoryDETROIT, Michigan$19ā$21 / hourLeads by example and demonstrates the core values of Spirit, Pride, Integrity, Results, Innovation, and Teamwork at all times; expects and holds Area Managers, Inventory Supervisors, and Inventory Associates accountable for demonstrating core values at all times. Inventory Supervisors are responsible for the supervision of events, while guiding Inventory Associates and acting as the first point of contact to resolve any event concerns in support of and at the direction of the Area Manager or District Manager.
Steris PlcArea Service Manager Steris PlcArea Service ManagerLivonia, MI$93,000ā$126,000 / yearScope includes ensuring both dayātoāday operational excellence and longāterm Customer success by presenting dataādriven insights during Customer business reviews, identifying organic growth opportunities, and ensuring performance against complex contractual requirements and service metrics. Both local and overnight travel frequency will vary depending on the needs of Customers and the employees you manage, and overnight travel to corporate locations for meetings and training will also be required on occasion.
National Beverage CorpArea Sales Manager National Beverage CorpArea Sales ManagerDetroit, MIJOB OVERVIEW: The Area Sales Manager is responsible for the direction and the implementation of all sales activities in the assigned market area to obtain budgeted case shipment levels of all Company product lines. Computer literacy required with proficiency in Microsoft Office products, Sugar CRM and on-line marketing / networking sources.
Quest Diagnostics IncRep, Mobile Examiner - (P/T) - ExamOne/Detroit, MI area Quest Diagnostics IncRep, Mobile Examiner - (P/T) - ExamOne/Detroit, MI areaDetroit, MIEnsures facilities or work areas are neat, clean and in good repair, takes appropriate action to advise Manager or Supervisor of required repairs and maintenance; Disposes of biohazard containers when scheduled. Under the direction of the Branch Manager or Field Leader, the Mobile Examiner''s primary responsibility is to provide coverage in the field ensuring that mobile exams are completed accurately and on time.
Clean Team IncArea Manager Clean Team IncArea ManagerFenton, MIJoin Clean Team as a Full-Time Area Manager and take the lead in shaping our exceptional facilities services across multiple locations, including Davison, Flint, Grand Blanc, Flint and Lapeer, MI. Excellent communication skills will enable you to convey directives clearly and build positive relationships with clients and team members alike.
Fortive CorporationArea Manager, Great Lakes Region Fortive CorporationArea Manager, Great Lakes RegionDetroit, MI$79,700ā$147,900 / yearThe Total Rewards package includes competitive base pay and an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and several programs that provide for both paid and unpaid time away from work. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care.
United Auto Credit Corporation (UACC)Area Manager United Auto Credit Corporation (UACC)Area ManagerMIJob Summary: The Area Manager is responsible for selling new business, increasing the penetration of the existing customer base, maintaining high quality customer satisfaction (which includes 24/7 availability) and retention as well as increasing market share in assigned territories. UACC likewise provides reasonable accommodations to qualified applicants, employees, or other legally protected individuals in the workplace with a disability to enable them to participate in the job application process, to perform the essential functions of a job, or to enjoy the benefits and privileges of employment equal to those of other employees, except if the accommodation would pose an undue hardship.
BrightSpring Health ServicesBehavior Technician Southfield Area BrightSpring Health ServicesBehavior Technician Southfield AreaFranklin, MI$17ā$24 / hourQualifications: ⢠Must be able to communicate expressively and receptively both verbally and in writing ⢠Must be able to sit in a child size chair or on the floor; switch from standing to sitting quickly; walk, jog, or run quickly in the event of client elopement; assume and maintain a variety of postures including but not limited to, standing, sitting, kneeling, or squatting ⢠This position requires the following physical activities: bending, stooping, kneeling, twisting, reaching, sitting, standing, walking, lifting, grasping, talking, hearing, visual acuity, and ability to lift up to 40 lbs ⢠Must be 18 years if age or older ⢠Must have a minimum of a high school diploma or GED ⢠Must have a valid Driver License and reliable vehicle. We offer home and clinic-based ABA services for children with autism and work closely with families to meet each child's unique needs in a supportive, team-driven environment.
Diversified Maintenance Systems, IncArea Manager Diversified Maintenance Systems, IncArea ManagerDetroit, MIPrepare and review all required paperwork such as time sheets, accident reports, new hire paperwork, employee training records, work orders, equipment and supply orders, etc. Assign duties and tasks to employees and inspect work for cleanliness and completion; review worked performed to ensure quality of service to our customers.
Stellantis NVProduction Die Maintenance Area Manager Stellantis NVProduction Die Maintenance Area ManagerSterling Heights, MIThis position leads plant initiatives, Kaizen events and other Stellantis Industrial System (SIS) processes, while working closely with die project planning, and pressroom maintenance teams to determine root cause, and resolve issues related to throughput and quality. The Production Die Maintenance Area Manager will lead the die engineering team activities, utilizing Stellantis Industrial System tools and will problem solve, identify and rectify major production stamping equipment issues, quickly and efficiently.
Ilitch Holdings, Inc.Crowd Manager Supervisor Ilitch Holdings, Inc.Crowd Manager Supervisordetroit, MIPossess one of the following: Law Enforcement Command Experience-Current or former law enforcement command experience at a level equivalent to Sargent or above, to include local, state and federal law enforcement agencies, the TSA, Customs and Border Patrol or the Department of Corrections. Job Summary: Crowd Manager Supervisors maintain established security policies and procedures that will protect venue assets, colleagues and guests while providing supervision to event staff crowd managers during all sports, concerts, and other events.
Flex-N-GateStamping/Press Supervisor Flex-N-GateStamping/Press SupervisorDetroit, MIFull timeThis includes responsibility for making hiring / staffing decisions.3-5 years manufacturing or leadership background in metal stamping is requiredWorking knowledge of Stamping, Dies and Presses. Works with management to attain company goals: On time delivery of 100%; scrap reduction; identify and eliminate potential hazards; Maintain & improve 5-S principles.
Macpower Digital Assets Edge Private LimitedProduction Supervisor - 1st Shift Macpower Digital Assets Edge Private LimitedProduction Supervisor - 1st ShiftDetroit, MI$38ā$38 / hourThis role is responsible for maintaining a safe, efficient, and productive workplace, while driving performance across key operational areas including safety, quality, delivery, and continuous improvement. Position Overview: We are seeking a results-driven Production Supervisor to lead a team of approximately 30 40 hourly associates in a fast-paced manufacturing environment.
ZobilityOperations Supervisor ZobilityOperations SupervisorTrenton, MIEssential skills for a successful Supervisor include problem solving, active listening skills, critical thinking, effective leadership and managerial skills. Supervisor is also responsible for driving continuous improvement activities and ensures the highest skills development for his/her team members/team leaders.
ZobilityOperations Supervisor (2nd Shift) ZobilityOperations Supervisor (2nd Shift)Trenton, MIEssential skills for a successful Supervisor include problem solving, active listening skills, critical thinking, effective leadership and managerial skills. Supervisor is also responsible for driving continuous improvement activities and ensures the highest skills development for his/her team members/team leaders.
Amcomm IncAmcomm comcast supervisor Indy/Fort wayne Amcomm IncAmcomm comcast supervisor Indy/Fort wayneBrighton, MIIf you have a passion for telecommunications and leadership, we encourage you to apply for the Amcomm Comcast Supervisor position in the Indy/Fort Wayne area. We are seeking an Amcomm Comcast Supervisor for the Indy/Fort Wayne area to oversee a team of communication technicians.
Cbre ValuationTechnical Supervisor Cbre ValuationTechnical SupervisorDetroit, MICBRE Global Workplace Solutions (GWS) propose des prestations multi techniques et multi services afin d'assurer une gestion efficace et pérenne des services généraux de nos clients. CBRE GWS France traite ainsi toutes les facettes de la gestion des installations, en utilisant un modèle intégré qui combine des services directs et des sous-traitants spécialisés.
DJS Lawn Service IncOperations Supervisor DJS Lawn Service IncOperations SupervisorRomulus, MI$55,000ā$65,000 / yearSuccessful Operations Supervisors have strong leadership skills and have experience and knowledge in the area of landscape maintenance (mowing, pruning, bark installation, bed maintenance, etc.). During the winter season, an Operations Supervisor becomes responsible for a geographic area of our snow operation, overseeing all aspects of snow and ice management services and team member performance.
ICONMA, LLCMaintenance Supervisor ICONMA, LLCMaintenance SupervisorWarren, MI$59.81ā$62.12 / hourWork with Skilled Trades staff in driving waste reduction efforts through implementation of methods / processes of the clientās Production Way; Autonomous Maintenance (AM), Professional Maintenance (PM), Quality Maintenance (QM), Focus Improvement (FI) and People Development (PD). Influence the key performance indicators (KPIās), mean time between failure (MTBF) of components and equipment in their area, mean time to repair (MTTR), as well as maintaining equipment at basic conditions and continuous improvements of the equipment in their area.
ZFAudit Supervisor ZFAudit SupervisorNorthville, MIThis role also does not include any immigration-related support, includingābut not limited toābeing listed on government forms, providing documentation for work authorization, coordinating with universities, or participating in training plans or other procedures related to visa status (e.g., H-1B, TN, F-1 OPT/CPT, J-1, O-1, L-1, E-3, and any other status requiring employer sponsorship or immigration-related support). + Creation of Audit reports, including findings, finding classification based on business impact, and agreement on measures to mitigate identified risks.
McDonald's CorpSupervisor McDonald's CorpSupervisorRedford Township, MIRequirements: Supervise and direct a group of restaurant units within a specified geographic area Oversee that all policies and procedures are upheld in all units Regularly holds management meetings to set clear goals that include employee retention, relations, sales initiatives, maintenance issues, and overall restaurant success Must be highly motivated, self-directed, and results driven McDonalds experience highly preferred; General Manager Experience Required Additional Info: We offer a competitive salary, monthly and quarterly bonus opportunities, and a comprehensive benefit package. Location: 25830 PLYMOUTH RD, REDFORD TOWNSHIP, MI, 48239 The Area Supervisor will have the ability to lead a patch of restaurants, oversee P&L statements and budgeting combined with strong people motivating and training skills.
AdvatixOperations Supervisor AdvatixOperations SupervisorDetroit, MichiganThe Operations Supervisor will report directly to the Operations Manager and is responsible for the execution of all activities on the production floor. Review the production schedule and work orders to prioritize the workforce to maximize performance and meet the client's expectations.
Raymond James Financial IncSupervisor, New Accounts - New Assoc Onboarding, Call Quality, Documentation Support Raymond James Financial IncSupervisor, New Accounts - New Assoc Onboarding, Call Quality, Documentation SupportSouthfield, MIOr manage and report on team performance; set appropriate performance objectives for direct reports or project/account team members and hold people accountable for achieving them, taking appropriate corrective action where necessary to ensure the achievement of team/personal objectives. At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.
Raymond James Financial IncSupervisor, Operations | Retirement Plan Services | Southfield, MI Raymond James Financial IncSupervisor, Operations | Retirement Plan Services | Southfield, MISouthfield, MIContribute to the development of annual and longer-term business plans; forecast performance against business key performance indicators (KPIs); develop business cases for key activities/projects; and estimate the financial and human resources required to deliver performance targets. Keeps current on legislative and regulatory changes impacting retirement products or accounts and initiates appropriate actions to minimize regulatory exposure and risk and to protect the liability of the department, firm, clients and advisors.
Allied UniversalSecurity Fire Supervisor Plant Allied UniversalSecurity Fire Supervisor PlantSterling Heights, MIAllied Universal Named to Forbes List of America's Best Employers by State IRVINE, Calif. Sept. 3, 2025 Allied Universal, the worlds leading security and facility services company, has been named to Forbes list of Americas Best Employers by State (2024), ranking in the top 100 for Arizona, Georgia, New Jersey and North Carolina. Allied Universal SkillBridge Program Allied Universal partners with the U.S. Department of Defense (DoD) SkillBridge Program to support transitioning service members with up to 180 days of on-the-job training during their final months of active duty, while they continue to receive full DoD pay and benefits.
Delaware North Companies IncCulinary Supervisor, Little Caesars Arena Delaware North Companies IncCulinary Supervisor, Little Caesars ArenaDetroit, MI$18ā$23 / hourOur ideal Culinary Supervisor is an experienced Cook who enjoys working in a collaborative and fast-paced environment, taking pride in delivering exceptional food service and culinary excellence to our guests. We provide a full accompaniment of services, including concessions and premium dining services in a variety of innovative club areas, loge boxes, and suites.
Lowe's Companies IncSales Floor Dept Supervisor - Electrical - Plumbing Lowe's Companies IncSales Floor Dept Supervisor - Electrical - PlumbingNew Hudson, MISales Floor Department Supervisors are responsible for customer-facing activities (e.g., greeting customers, clarifying needs and identifying solutions, closing sales), non-customer-facing activities (e.g., down stocking, inventory management, area recovery) and store safety (e.g., conducting safety walks, reporting hazards, understanding safety and lifting directions). Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need.
Lowe's Companies IncSales Floor Dept Supervisor - Inside/Outside Garden and Lawn Lowe's Companies IncSales Floor Dept Supervisor - Inside/Outside Garden and LawnBloomfield Hills, MISales Floor Department Supervisors are responsible for customer-facing activities (e.g., greeting customers, clarifying needs and identifying solutions, closing sales), non-customer-facing activities (e.g., down stocking, inventory management, area recovery) and store safety (e.g., conducting safety walks, reporting hazards, understanding safety and lifting directions). Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need.
Lowe's Companies IncSales Floor Dept Supervisor - Building Materials Lowe's Companies IncSales Floor Dept Supervisor - Building MaterialsYpsilanti, MISales Floor Department Supervisors are responsible for customer-facing activities (e.g., greeting customers, clarifying needs and identifying solutions, closing sales), non-customer-facing activities (e.g., down stocking, inventory management, area recovery) and store safety (e.g., conducting safety walks, reporting hazards, understanding safety and lifting directions). Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need.
Lowe's Companies IncSales Floor Dept Supervisor - Flooring-Decor Lowe's Companies IncSales Floor Dept Supervisor - Flooring-DecorWestland, MISales Floor Department Supervisors are responsible for customer-facing activities (e.g., greeting customers, clarifying needs and identifying solutions, closing sales), non-customer-facing activities (e.g., down stocking, inventory management, area recovery) and store safety (e.g., conducting safety walks, reporting hazards, understanding safety and lifting directions). Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need.
Kroger Co.MFG Operations Resource Leader (Supervisor) Kroger Co.MFG Operations Resource Leader (Supervisor)Livonia, MIFull timeCommunicate plan needs of the service groups to the needs of the production area; Including changeovers, preventative maintenance, waste and material needs for the current and following production day. Perform all jobs safely, efficiently and accurately to maintain and improve the performance of the entire plant in the areas of Safety, Quality, Reliability (SQR).
Agiliti Health, IncClinical Services Supervisor Agiliti Health, IncClinical Services SupervisorDetroit, MIWe are a nationwide company of passionate medical equipment management experts who proudly serve hospitals and healthcare facilities to ensure quality medical equipment is in the right place at the right time for effective patient care. The Clinical Engineering Supervisor leads a team of technicians in the maintenance and repair of medical equipment, providing staff development, workload organization, customer support and finance management.
NSK LtdAccounting Supervisor NSK LtdAccounting SupervisorAnn Arbor, MINSKs high-precision rolling bearings are used in wind turbines and machine tools, linear components are found in production lines, while our automotive components are installed in the vehicles of almost every well-known automaker. NSK also offers a full range of services including reconditioning, ball screw repair, product integration, application engineering and predictive & preventative maintenance and reliability services.
SBM Management ServicesSite Supervisor SBM Management ServicesSite SupervisorDetroit, MichiganEducation and/ or Experience: Six months to 1-year related experience and/or training; High School diploma or general education degree (GED); or equivalent combination of education and experience. Responsibilities include interviewing, hiring, planning, assigning, and directing work; performance evaluations; rewarding and disciplining employees; addressing complaints and resolving problems.