Chino Hills, CA30+ days ago
p>You Will: • Supervise day-to-day activities with responsibility for the safety, quality, performance, and team work • Manage e-commerce delivery to ensure good delivery experience for online customers and control the delivery cost in the reasonable range • Conduct the product replenishment in time to ensure the stock availability • Ensure departmental requirements and expectations while creating an environment of teamwork, collaboration, and open communication • Ensure at all times a safe environment, working practices, and document accidents/incidents timely • Ensure items on the picking lists are matched with the products to be delivered • Provide directions, supervision, and training for warehouse and distribution staff in order to ensure efficient and effective operations • Ensure all products are packaged and stored properly prior to delivery • Ensure effective inter-departmental liaison and communication • Track shipping metrics and utilize data to suggest strategies for continuous improvement and report to management • Propose and implement improvements in equipment and current methods • Conduct punch in time review daily and weekly to ensure pay accuracy • Work extended hours and holidays as needed, including an expected arrival time for the customer • Perform other duties with flexibility as assigned.
Reporting to the eCommerce Fulfillment Manager, the eCommerce Fulfillment Supervisor is a self-motivated, performance-driven individual who can execute and optimize the order fulfillment and shipping process from order inception through delivery to our customer.