Six Flags Over GeorgiaNewRides Senior Supervisor Six Flags Over GeorgiaRides Senior SupervisorAustell, GA$17.50–$17.50 / hourFrom leading ride crews and managing department projects to resolving guest concerns and ensuring training and operational excellence, you'll play a hands-on role in delivering the excitement, energy, and world-class service that keeps guests coming back for another ride. As a key leader in the Rides Department, you'll help keep the park running at full speed by partnering with the Rides Area Manager to oversee daily operations, champion a culture of safety, and create unforgettable guest experiences.
Ross Stores IncArea Supervisor Ross Stores IncArea SupervisorCarrollton, GALoss Prevention: Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. Responsible for security of building including entrance/exit control (Associate entry/egress, receiving door, daily trash removal, etc.), Electronic Article Surveillance (EAS) devices daily function check, Cash Office security, armored carrier pick-ups and register area.
Signet Jewelers LtdDistrict Manager - Jared Jewelers - Atlanta, Georgia Area Signet Jewelers LtdDistrict Manager - Jared Jewelers - Atlanta, Georgia AreaNewnan, GAStrategy and Innovation: Be a strategic influence in the growth and development of our organization through thought leadership, urgency in responsiveness, urgency of appropriate action, demonstrating respect and compassion and conducting oneself with the highest degree of honesty and integrity in every interaction. Leadership: Support strategic growth objectives through the recruitment, hiring, evaluating, training, developing, and retaining a productive and highly engaged and performing team of talent that supports our business.
Amazon.com IncArea Manager II Amazon.com IncArea Manager IIMoreland, GAOur Operation's workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer's door. Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives.
ABM Industries IncOvernight Floor Tech Supervisor ABM Industries IncOvernight Floor Tech SupervisorVilla Rica, GAWith over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
Southern Cleaning ServicesSupervisor Southern Cleaning ServicesSupervisorCarrollton, GAMonitor building security and safety by performing such tasks as locking doors after operating hours and checking electrical appliance use to ensure that hazards are not created. · Clean laboratory equipment, such as glassware and metal instruments, using solvents, brushes, rags, and power cleaning equipment.
Empire Distributors IncWarehouse Associate 3rd Shift- Six Flags Area Empire Distributors IncWarehouse Associate 3rd Shift- Six Flags AreaAustell, GAHigh school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Sorts and places materials or items on racks, shelves, or in bins according to predetermined sequence such as size, type, style, color, or product code.
WellStar Health System IncCertified Medical Assistant (CMA) - WMG Float Pool Region 5 (Griffin, Senoia, Barnesville, & Surrounding Areas) WellStar Health System IncCertified Medical Assistant (CMA) - WMG Float Pool Region 5 (Griffin, Senoia, Barnesville, & Surrounding Areas)Senoia, GAAlways partners with the patient and significant others and/or family (as appropriate) using such appropriate method for setting and purpose (e.g.,Huddles; interdisciplinary rounds; just in time and explanation of physicians instructions ); keeping the patient at ease in the physicians office, and making the patients goals the focus of the plan of care. May be asked to serve as a preceptor for onboarding Medical Assistants/students and is an exemplary role model for all staff or students for all disciplines to ensure that there is a current and future qualified workforce; modeling professionalism and creating a healthy work environment.
WellStar Health System IncCertified Medical Assistant (CMA) - WMG Float Pool Region 4 (Villa Rica, Douglasville, Hiram, Paulding Areas) WellStar Health System IncCertified Medical Assistant (CMA) - WMG Float Pool Region 4 (Villa Rica, Douglasville, Hiram, Paulding Areas)Paulding, GACross train other team members Complete and maintain logs, reports, and documentation Laboratory Duties and Expectations Properly start lab equipment daily and maintain daily logs and documentation requested Perform laboratory tests according to orders and instructions Draw blood samples from patients and perform Point of Care testing Order and stock supplies weekly Perform daily quality control and cleaning procedures according to guidelines Cross train other team members Patient Liaison Provides relationship-based patient centered care that is consistent with population specific characteristics (e.g. Core Responsibilities and Essential Functions: Clinical and Non-Clinical Duties and Expectations Register patient upon entrance to facility Perform all necessary registration operations Prepare equipment and rooms and aid physician with treatment of patients Perform vitals and other duties to prep patients Rotate among various clinical and non-clinical service areas such as lab, x-ray, and front office Main safety needs of the patient Cross train other team members Diagnostic Imaging Duties and Expectations Perform radiographic and other diagnostic imaging procedures to assist clinical team and physicians in treatment of the patients.
Lowe's Companies IncBDC Support Supervisor Lowe's Companies IncBDC Support SupervisorNewnan, GAThe Supervisor is responsible for resolving store claims, reconciling weekly PAR billing, influencing a strong safety culture, organizing damage reduction initiatives, execution and management of Pro Orders, researching customer service inquiries, as well as assisting with the organization, execution and reconciliation of the BDC annual inventory. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need.
Kinder Morgan IncPipeline O&M Supervisor Kinder Morgan IncPipeline O&M SupervisorBremen, GASupervises, coordinates and manages the performance of direct reports including Right of Way Technicians, Electrical Technicians, Mechanical Technicians, Operations & Maintenance Specialists and contractors working within the area, to safely and efficiently operate and maintain the pipeline, pipeline right of way, and pipeline facilities. The Operations & Maintenance Supervisor reports to the Operations Manager and is responsible for the day to day safe, efficient, and economical operation and general maintenance of the pipeline right of way, pipelines, and pipeline station equipment and facilities.
Lucky Strike Entertainment CorpSupervisor Lucky Strike Entertainment CorpSupervisorAustell, GA$14–$18 / hourHS Diploma (Bachelors Degree preferred) A commitment to great guest service 1-2 years experience in Hospitality, Food & Beverage, or Restaurants Solid communication skills Strong team player and people developer * Thrives in a fast-paced environment WORK ENVIRONMENT/ PHYSICAL DEMANDS: Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance. PARTNER WITH LEAGUES: Develop and maintain a good relationship with league bowlers and officers to help grow our league business; adhere to league formats, distribute league announcements, and perform other administrative duties associated with our leagues.
Covenant Logistics Group, Inc.Operations Supervisor - Warehouse Covenant Logistics Group, Inc.Operations Supervisor - WarehouseLithia Springs, GAThe purpose of the Operations Supervisor is to handle all aspects of the day-to-day shift operation for the assigned site and ensuring all operational performance expectations for the facility are met and each shift is set up for success which will allow the building to meet the operation and profitability goals. Our total compensation approach balances market-driven salary ranges with individual performance, experience, and tenure-ensuring your compensation is fair, motivating, and aligned with your growth.
Covenant Logistics Group, Inc.Operations Supervisor Covenant Logistics Group, Inc.Operations SupervisorLithia Springs, GAThe purpose of the Operations Supervisor is to handle all aspects of the day-to-day shift operation for the assigned site and ensuring all operational performance expectations for the facility are met and each shift is set up for success which will allow the building to meet the operation and profitability goals. Our total compensation approach balances market-driven salary ranges with individual performance experience and tenure-ensuring your compensation is fair, motivating, and aligned with your growth.
Judge GroupQuality Supervisor Judge GroupQuality SupervisorRockmart, GABy providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. The Quality Supervisor supports daily food safety and quality assurance activities in a USDA-regulated food processing facility.
Pet ParadiseBack of House Supervisor - Peachtree City Pet ParadiseBack of House Supervisor - Peachtree CitySharpsburg, GeorgiaThe Pet Paradise brand has grown to offer resort-style pet day camp and care, professional pet grooming, low-stress and high-quality veterinary care, and of course, overnight boarding that feels like home, all under one roof. Pet Paradise's full-service pet care destination is dedicated to giving pet parents access to all the premium care they need to give their furry family member the happiest, healthiest, longest life possible.
RAM PartnersNewMaintenance Supervisor RAM PartnersMaintenance SupervisorFairburn, GeorgiaOrchard Springs is looking for a skilled maintenance supervisor, who can help guide the maintenance team in maintaining the integrity of our property. RAM Partners, LLC, is a full-service real estate management company that manages more than 80,000 apartments throughout the United States.
United Bank, Inc. (Inactive)Sales Associate Supervisor United Bank, Inc. (Inactive)Sales Associate SupervisorMableton, GAJOB SUMMARY: The Sales Associate Supervisor is responsible for supervising the Sales Associate staff to ensure all tasks and assignments are completed in their area of responsibility and meeting assigned deadlines. This position is responsible for referring and selling Bank products and services as well as coach sales associates to refer and sell Bank products and services.
Fogelman Properties, LLCAssistant Maintenance Supervisor Fogelman Properties, LLCAssistant Maintenance SupervisorNewnan, GAThe ideal candidate possesses 5+ years of Maintenance experience in the multifamily industry, is proficient in HVAC, Plumbing, Electrical & Appliances, HVAC & CPO certified, and strong with vendor relations and managing turns for the property. With teamwork, experience, and expertise at the core of who we are, we create welcoming communities for thousands of residents while building trusted relationships and durable value for our partners, investors, and associates.
McLane Co IncSupervisor, Distribution McLane Co IncSupervisor, DistributionAustell, GAMaintain a flexible work schedule to meet the changing needs of the Distribution Center; work schedules may require working an early shift, staying long for a late shift, and weekend work depending on the customer and operational requirements of the division. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture.
DP World CL Holding Americas IncSupervisor, Operations DP World CL Holding Americas IncSupervisor, OperationsPalmetto, GAClothing PPE: Ability to wear personal protective gear (which may include, but is not limited to, composite toe shoes, gloves, headwear, face masks, hearing protection, fall protection, high visibility clothing, and/or safety glasses) Hearing: Ability to hear, understand, and distinguish speech in person, over the telephone, or applicable wireless communication devices (such as a two-way radio). We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
Willow Bridge Property CompanyMaintenance Supervisor Willow Bridge Property CompanyMaintenance SupervisorFairburn, GeorgiaAbility to troubleshoot and train maintenance staff on various items related to specific trades (e.g., thermocouples, motors, boiler controls, fire alarms, plumbing valves, fixtures, water lines, alarms, locks, new and renovated construction) for the purpose of assessing item functioning and recommending repair or replacement. Plan, schedule, and supervise the maintenance staff in the performance of their daily activities including: maintenance, installation and repairs, service requests, turns, cleaning of grounds and common areas.
Tanner Medical Foundation IncPhlebotomist Supervisor - Laboratory Nights Tanner Medical Foundation IncPhlebotomist Supervisor - Laboratory NightsCarrollton, GALicenses & Certifications: Certified Phlebotomist Qualifications: Minimum of National Phlebotomy Certification Certified Medical Assistant MLT or equivalent required Must be able to communicate effectively in a professional manner Must be able to provide leadership in a team environment Must demonstrate computer proficiency One year experience in a clinical laboratory reference lab physician office lab setting required Phlebotomy skills proficiency required Supervisory experience preferred. The Phlebotomy Processing Supervisor is responsible for the operation of the laboratory area involving phlebotomy and specimen processing to include staff quality supplies and fiscal responsibilities.
IES Holdings IncElectrical Supervisor - Single Family IES Holdings IncElectrical Supervisor - Single FamilyLithia Springs, GANOTE TO ALL AGENCIES: Any unsolicited agency resumes or agency represented candidates that are presented to any IES employee without first having a signed contract between that agency and the IES Talent Acquisition organization will become the property of IES and no fees will be paid. As of the end of IES's 2025 fiscal year ending September 30, 2025, IES produced over $3.3 billion in revenue and employed over 10,200 employees at over 174 domestic locations across the United States.
Help at Home LLCClient Service Supervisor Help at Home LLCClient Service SupervisorNewnan, GAThe Care Service Supervisor may, where permitted, develop, and monitor appropriate care plans to ensure clients receive quality care while serving as the primary liaison between clients, homecare aides, managers, referral sources, and others directly involved in the client's care. Provides coaching to Caregivers to ensure high quality client care and escalates ongoing concerns with Caregiver performance to the Caregiver management team.
ClubCorp USA IncRestaurant Supervisor ClubCorp USA IncRestaurant SupervisorNewnan, GAOur Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Assist in implementing training and incentive programs to maintain a well-trained staff focused on achieving service excellence, in alignment with the food & beverage service training program.
Douglasville Nursing and Rehabilitation Center LLCRN Supervisor (Evening and Weekend) Douglasville Nursing and Rehabilitation Center LLCRN Supervisor (Evening and Weekend)douglasville, GASkill(s): Proficient reading, writing, grammar, and mathematics skills; proficient interpersonal relations and communicative skills; knowledge of drug interactions, side effects, and incompatibilities; decision-making skill; proficient assessment skills; safety techniques; basic computer skills; able to operate various medical and office equipment, auditory and visual skills. Makes daily rounds in areas of nursing care under his/her supervision, visiting each unit to evaluate overall unit performance, and to receive comments relating to the residents needs and problems, and implement necessary changes.
University Of West GeorgiaPart Time Clinical Supervisor University Of West GeorgiaPart Time Clinical SupervisorCarrollton, GAWith an overarching emphasis on preparing exemplary practitioners who make meaningful contributions to the community and lives of the individuals with whom they work, faculty in our programs provide innovative programs in the following areas: • Communication Sciences and Disorders • Counselor Education • Higher Education Administration • College Student Affairs. Perennially ranked by U.S. News & World Report, the Princeton Review, and Colleges of Distinction as a top national university, West Georgia offers 86 fields of study, including business, computing, nursing, education, STEM, communication and digital media, social sciences, and the fine and performing arts.
Douglas County School SystemSchool Nutrition Maintenance Supervisor Douglas County School SystemSchool Nutrition Maintenance SupervisorDouglasville, GA$52,084–$72,027 / yeari.e. - exhaust hood system maintenance, equipment installation, warranty repair work, etc.) Advise the Executive Director of School Nutrition on matters pertaining to equipment acquisition or major repairs. EDUCATION LEVEL: Educational Level: Minimum high school diploma with formal education or supervised on-the-job training in the areas of: mechanical equipment.
Help at HomeClient Service Supervisor Help at HomeClient Service SupervisorNewnan, Georgia$23–$24 / hourProvides coaching to Caregivers to ensure high quality client care and escalates ongoing concerns with Caregiver performance to the Caregiver management team. This includes, but is not limited to, in person meetings, maintaining accurate records, completing required training within specified timeframes, and adhering to state-specific guidelines to support individuals effectively and responsibly.
Kellermeyer Bergensons Services, L.L.C.Project Supervisor Kellermeyer Bergensons Services, L.L.C.Project SupervisorNewnan, GA$20–$20.10 / hourWe help industry leaders across a wide range of key verticals-including retail, industrial and logistics, healthcare, education, manufacturing, and more-maintain clean, efficient and welcoming spaces that support their operations. Kellermeyer Bergensons Services (KBS) is the largest privately held provider of facility services in North America, servicing over 2 billion square feet of space daily.
Dematic CorpResident Maintenance Supervisor-4 Dematic CorpResident Maintenance Supervisor-4Fairburn, GA$39–$43 / hourTasks and Qualifications: What you will do in this role: Using problem solving and critical thinking, key tasks include the following: Lead, coordinate, and advise all functions of their report staff. The Resident Maintenance Supervisor will manage and advise the day-to-day performance of the material handling equipment supported by their specific team.
KION Group AGResident Maintenance Supervisor-4 KION Group AGResident Maintenance Supervisor-4Fairburn, GA$39–$43 / hourTasks and Qualifications: What you will do in this role: Using problem solving and critical thinking, key tasks include the following: Lead, coordinate, and advise all functions of their report staff. The Resident Maintenance Supervisor will manage and advise the day-to-day performance of the material handling equipment supported by their specific team.
Cornerstone Building Brands IncManufacturing Supervisor Cornerstone Building Brands IncManufacturing SupervisorLithia Springs, GAThe Manufacturing Supervisor performs frontline supervisory functions and is responsible for safety, corrective action, associate relations, housekeeping, and performance reviews for hourly associates at one of our largest windows and doors production locations in North America. Assigns personnel to extrusion lines or production areas and oversees line or area rotations and break schedules during assigned shift(s) by maintaining a high degree of communication skills to accomplish seamless shift changes and troubleshooting progress.
DHL GroupOperations Supervisor - Distribution DHL GroupOperations Supervisor - DistributionNewnan, GA$62,500–$70,000 / yearWith over 500 facilities and more than 50000 dedicated associates DHL Supply Chain North America attributes its success to the hard work and dedication of our team operating in over 150 million square feet of warehouse space. Your leadership will be vital in guiding our frontline associates fostering a safe and productive work environment and ultimately driving the overall success of DHL Supply Chain.
Pegasus ResidentialMaintenance Supervisor Pegasus ResidentialMaintenance SupervisorDouglasville, GAWHAT WE DO: Perform general and higher level maintenance service such as: plumbing, electrical, carpentry, appliance repairs, HVAC, etc. Participate in preventative maintenance to include pool, exterior lighting, filter changes and apartment inspections.
GXO Logistics Supply Chain, Inc.Inventory Control Supervisor - 1st Shift GXO Logistics Supply Chain, Inc.Inventory Control Supervisor - 1st ShiftFairburn, GAFull timeOur greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. As the Inventory Control Supervisor, your attention to the small details and strong work ethic will ensure our operations continue to run smoothly.
City of HopeRN, House Supervisor, PRN City of HopeRN, House Supervisor, PRNNewnan, GACity of Hope's growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and cancer treatment centers and outpatient facilities in the Atlanta, Chicago and Phoenix areas. With an independent, National Cancer Institute-designated comprehensive cancer center that is ranked top 5 in the nation for cancer care by U.S. News & World Report at its core, City of Hope's uniquely integrated model spans cancer care, research and development, academics and training, and a broad philanthropy program that powers its work.
Penske CorporationFleet Maintenance Supervisor Penske CorporationFleet Maintenance SupervisorLithia Springs, GAWillingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required. Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward.
Filtration Group CorpProduction Supervisor Filtration Group CorpProduction SupervisorFairburn, GAKeep employees safe by conducting regular safety inspections, responding to safety incidents, identifying and resolving safety hazards, and holding ALL employees accountable to safety procedures and behaving safely. The Production Supervisor is responsible for leading and developing shift employees, as well as meeting defined key performance goals for safety, quality, production, service, and efficiency.
Highmark Residential LLCMaintenance Supervisor Highmark Residential LLCMaintenance SupervisorDallas, GAWhy we need you: The Maintenance Supervisor is responsible for organizing, directing and managing the overall maintenance and preservation of the Community. Works hands-on to ensure market-ready, occupied and preventative maintenance is performed accurately and in a timely manner.
HydroExcavatorsOperations Supervisor - Villa Rica, GA HydroExcavatorsOperations Supervisor - Villa Rica, GAVilla Rica, GeorgiaFrom Senior Management to the "boots on the ground", HydroExcavators, LLC is dedicated & determined to remain the industry leader and earn continued respect from clients through our professionalism. The essential functions include, but are not limited to the following: Champion own safety by modeling behaviors, maintaining a drug free work environment, and performing corrective action when appropriate.
Tractor Supply CoStore Manager Tractor Supply CoStore ManagerSenoia, GAAs a Manager Trainee, you will be observing and learning the following duties and skills required for a Store Manager role: Recruiting, hiring, developing, evaluating, disciplining, and retaining efficient team members. PAPERWORK: Train on daily, weekly, and monthly processing of required paperwork including but not limited to invoices, schedules, product orders and returns, and POs reports.
Newnan 107-35District Manager Newnan 107-35District ManagerNewnan, GeorgiaCVI Excellence: Audit the quality and consistency of Courtesy Vehicle Inspections (CVIs) to ensure customers receive comprehensive care and shops maximize ticket opportunities. Customer Advocacy: Monitor district-wide Net Promoter Scores (NPS) and online reviews, implementing corrective action plans for stores underperforming in customer satisfaction.
Monro IncAutomotive Service General Manager Monro IncAutomotive Service General Managerkennesaw, GAThis position supports Monro's vision to be America's leading auto and service tire service centers, trusted by our guests as the best place in their neighborhoods for quality automotive service and tires by promoting products and services to guests. Profile Summary: Guest and team focused mindset with extensive experience in customer-facing, customer-centric environments Excellent verbal and written communication skills with the ability to convey technical issues and write routine reports.
WingstopNewGeneral Manager WingstopGeneral ManagerNewnan, GA$42,000–$50,000The primary role of the General Manager will be to work in tandem with the District Manager to oversee the daily operations of the store, provide exceptional customer service and proactively manage the front- and back-of house team. The ideal candidate is focused on excellent customer service and excellent operational results, and has demonstrated restaurant leadership experience and has a passion for growing the business.
Walgreen CoPharmacy Manager Walgreen CoPharmacy ManagerCedartown, GA$5,565–$6,119.40 / weekWalgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Models and shares customer service best practices with all team members to deliver a distinctive and joyful patient experience, including interpersonal habits that show care (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., demonstrating curiosity to identify needs and proactively helping, servicing until satisfied, championing empathy and inclusivity, etc.).
HES Facilities ManagementCustodial Account Manager HES Facilities ManagementCustodial Account ManagerDallas, GA$55,000–$60,000 / yearFounded in 1972, HES has a proven track record of working successfully and exclusively in the educational environment, maintaining a singular focus on facilities management, undistracted by competing priorities. With hundreds of years of combined facilities experience, the HES leadership team is comprised of results-oriented, hands-on executives and facilities experts who give school facilities their full attention.
Walgreen CoEmerging Store Manager Walgreen CoEmerging Store ManagerDouglasville, GA$45,000–$71,550 / yearBachelors degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports). Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage.
Dollar General CorpRETAIL DISTRICT MANAGER UNASSIGNED_Western GA Dollar General CorpRETAIL DISTRICT MANAGER UNASSIGNED_Western GADOUGLASVILLE, GAIdentify and develop new business opportunities within operational area (i.e., distribution flow improvements, merchandising display efforts, store growth and real estate site selection, recruiting strategy, training and development priorities, employee Relations, customer service, systems implementation, etc.). Demonstrated strong interpersonal and leadership skills including a willingness to consistently provide superior customer service, the ability to react appropriately under pressure, and the ability to apply good judgment in ambiguous situations.