Customer Care Manager Covista IncCustomer Care ManagerLisle, IL$60,000–$63,000 / yearThe Manager, Customer Care oversees the daily operations of a customer service team that provides front line customer and technical support and is responsible for improving the online service model each quarter via email, phone, and live chat. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility.
Customer Experience Manager Goodwill Industries of Southeastern Wisconsin, Inc.Customer Experience ManagerArlington Heights, ILFull timeRequired to stand for extended periods of time, required to hear and respond to warning devices on equipment, vision Required for while using computer keyboard and work with written and electronic information and to assess store and donation center operations, travel required. Responsible for customer service experience, donor service, staff productivity, troubleshooting, and proper cash controls with the flexibility to also monitor the production and donation operation as needed.
Customer Experience Manager - Outlet Goodwill Industries Of Southeastern Wisconsin IncCustomer Experience Manager - OutletRomeoville, ILRequired to stand for extended periods of time, required to hear and respond to warning devices on equipment, vision Required for while using computer keyboard and work with written and electronic information and to assess store and donation center operations, travel required. This role includes managing Softlines, Front of House operations (shopper track, cash office functions), Purchased Goods for Resale (PGFR), merchandising, and seasonal sets.
Customer Experience Manager Goodwill Industries Of Southeastern Wisconsin IncCustomer Experience ManagerCarol Stream, ILRequired to stand for extended periods of time, required to hear and respond to warning devices on equipment, vision Required for while using computer keyboard and work with written and electronic information and to assess store and donation center operations, travel required. This role includes managing Softlines, Front of House operations (shopper track, cash office functions), Purchased Goods for Resale (PGFR), merchandising, and seasonal sets.
Customer Experience Manager YMCA of Metropolitan ChicagoCustomer Experience ManagerLake Zurich, ILOur teams provide valuable skills, knowledge, and passion that is essential to the contribution and positive impact in our communities, which is why we offer Y employees numerous perks and benefits, including: Competitive salaries reflecting your skills and experience. Partners with Community Hub leadership to operate facility opening/closing procedures, develop engagement events, ensure adequate staffing coverage, and serve as YMCA ambassador.
Manager Customer Success C.H. Robinson Worldwide IncManager Customer SuccessOakbrook Terrace, IL$83,400–$174,160 / yearIn this role, you will ensure shipment integrity, temperature compliance, risk mitigation, and exceptional service delivery while overseeing real-time monitoring, exception management, and critical customer accounts from pickup through billing. If you are passionate about leading teams, solving complex operational challenges, and delivering critical solutions that help life-saving products reach patients around the world, we encourage you to apply today.
Customer Development Manager, Menards & Jetro Colgate-Palmolive CoCustomer Development Manager, Menards & JetroIL$109,600–$155,000 / yearEstablished in 1806 as a small soap and candle business in New York City, Colgate-Palmolive is now a truly global company with products sold in over 200 countries and territories under such internationally recognized brand names as Colgate, Palmolive, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom's of Maine, Sanex, Ajax, Axion, Soupline, Haci Sakir, Suavitel, PCA SKIN, EltaMD, Filorga and Hello as well as Hill's Science Diet and Hill's Prescription Diet. Colgate-Palmolive is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses - Oral Care, Personal Care, Home Care and Pet Nutrition.
Customer Account Manager Professions IncCustomer Account ManagerWheeling, ILThey’re looking for a Customer Account Manager to join their Chicago team - someone who thrives in a fast-paced environment , enjoys working cross-functionally, and takes pride in delivering exceptional customer experiences. What You Bring: 5+ years of experience in Customer Service, Account Management, or Inside Sales (preferably in packaging, manufacturing, or distribution).
Customer Experience Manager Five Below IncCustomer Experience ManagerVernon Hills, ILAt Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).
NewCustomer Experience Manager - Lee's Summit, MO Five BelowCustomer Experience Manager - Lee's Summit, MOSummit, MissouriAt Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).
Customer Service Supervisor PetSuitesCustomer Service SupervisorNaperville, IL$17PetSuites is the leader of the pack in pet resorts offering exceptional services for both dogs and cats, ranging from boarding and daycare to grooming and training. At NVA Pet Resorts, our mission is simple: Create safe, fun, and loving environments for pets while providing exceptional experiences for our clients and team members.
Customer Development Manager - Walgreens (Rosemont, IL, US) Colgate-Palmolive CompanyCustomer Development Manager - Walgreens (Rosemont, IL, US)Rosemont, IL$109,600–$155,000 / yearOur journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. You'll work with your team and cross-functional touchpoints, and develop plans to deliver designated account strategies and champion a demeanor with your colleagues to build solutions where everyone wins and efficiency of investments increase.
Customer Development Manager - Walgreens Colgate-PalmoliveCustomer Development Manager - WalgreensRosemont, IL$109,600–$155,000 / yearFor additional Colgate terms and conditions, please click here (https://www.colgatepalmolive.com/content/dam/cp-sites/corporate/corporate/en_us/corp/locale-assets/pdf/colgate-terms-and-conditions-2023.pdf) . Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging.
Customer Development Manager, Menards & Jetro (Rosemont, IL, US) Colgate-Palmolive CompanyCustomer Development Manager, Menards & Jetro (Rosemont, IL, US)Rosemont, IL$109,600–$155,000 / yearOur journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. As the Customer Development Manager within the HIPE team calling on Menards and Jetro Cash and Carry, you will be primarily responsible for managing the relationship with these key retailers and delivering profitable sales growth.
NewAssistant Store Manager - Customer Experience & Ops Ace HardwareAssistant Store Manager - Customer Experience & OpsNaperville, ILAce Hardware Corporation is seeking an enthusiastic Assistant Manager to enhance customer service and oversee store operations. This role will involve training associates, ensuring a safe and professional work environment, and handling daily store functions.
Customer Experience Project Manager I (Communications) The Fountain Group LLCCustomer Experience Project Manager I (Communications)Mettawa, IL$55–$58 / hourResponsibilities include managing end-to-end HCP CRM campaigns, developing project plans and timelines, tracking campaign execution, and ensuring delivery across CRM/email marketing programs. Additional responsibilities include managing campaign workflows, tracking change requests, supporting campaign audits, monitoring campaign performance metrics, and identifying optimization opportunities.
Customer Account Manager NFI IndustriesCustomer Account ManagerSchaumburg, Illinois$30.11–$40.15 / hourFull timeHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. However, each individual in the job may perform the duties to varying degrees and in varying ways based on many factors, including their experience, manager, skills, particular carrier mix, and personal preferences.
Sr. Manager, Customer Vertical, Power Xylem IncSr. Manager, Customer Vertical, PowerMorton Grove, IL$120,000–$150,000 / yearKEY COMPETENCIES: • Responsible for Xylem's overall approach to the market and will drive growth by carefully and selectively pursuing actions to differentiate Xylem's product and service offers to the Power market • Provide vertical market leadership to commercial team; identifies and resolves most complex problems and applies problem-solving skills to deal with most situations • Creates market campaigns designed to increase awareness of Xylem solutions and services among internal and external users, influencers, and specifiers • Provides insights and suggestions to the M & A (mergers and acquisitions) team as necessary • Translates industry drivers into actionable market and sales initiatives designed to increase sales into the relevant vertical market • Growth in sales and EBITDA for the relevant vertical market • Growth in rate of success for pursuit of opportunities in vertical market • Increased vertical market sales penetration, measured both by penetration into number of customers, as well as by increased share of wallet captured per customer in the vertical market • Owner of "virtual P&L" of vertical market, (KPI's for role include market P&L) • Directs sales and R&D strategy and direction within customer segment • Critical key account assignments with revenue, profit, and VOC responsibility for Xylem business within a vertical. Market Analysis • Promote products • Conduct opportunity size analysis • Understand and communicate industry trends to a broader Xylem team to increase potential for sales within the Power industry • Work closely with the product team to build business cases necessary to support new or enhanced product solution development • Be an ambassador/SME for the Power vertical market within the Water Solutions and Services (WSS) segment • Coordinate segment level business activities with enterprise level Xylem colleagues.
Customer Success Account Manager PanduitCustomer Success Account ManagerTinley Park, IllinoisThe Customer Success Account Manager serves as the primary operational partner for assigned strategic accounts, ensuring alignment between customer demand, internal operations, and business objectives. What You Will DoPartner with strategic accounts to manage demand forecasting, pipeline visibility, inventory planning, and production readiness to support ongoing business and future projects.
Customer Experience Account Manager Panduit CorpCustomer Experience Account ManagerTinley Park, IL$60,000–$80,000 / yearCollaborates with internal teams including sales, marketing, and product development to ensure timely and effective execution of client requests and projects, enhancing communication and coordination. The Client Success Manager serves as the primary operational partner for assigned strategic accounts, ensuring alignment between customer demand, internal operations, and business objectives.
Sr Manager Customer Accounts- WM, Club, Dollar, Vet Distribution PBI-Gordon CompaniesSr Manager Customer Accounts- WM, Club, Dollar, Vet DistributionHampshire, ILDigital Marketing: Demonstrated experience partnering with marketing teams to develop and execute digital marketing strategies across assigned retail accounts, including e-commerce optimization, digital shelf management, paid media, and retailer-specific digital advertising programs that drive traffic, conversion, and incremental revenue growth. Channel Business Acumen: Deep understanding of customers and competitors across Wal Mart + Dollar + Club + Vet Distributor channel, including a strong grasp of retailer priorities, shopper behavior, category trends, and competitive dynamics that inform strategic account planning and drive sustainable revenue growth.
Manager Customer Accounts- Pet Specialty PBI-Gordon CompaniesManager Customer Accounts- Pet SpecialtyHampshire, ILServe as a technical expert by providing advanced product knowledge and problem-solving support to customers, ensuring effective use and application of products while maintaining current, in-depth expertise across all product lines. If you're passionate about developing channel-specific sales strategies, delivering impactful go-to-market plans, and executing merchandising, assortment, and promotional planning within Pet Specialty channels, we'd love to hear from you.
Manager Customer Accounts- F&F, Pet Distribution PBI-Gordon CompaniesManager Customer Accounts- F&F, Pet DistributionHampshire, ILServe as a technical expert by providing advanced product knowledge and problem-solving support to customers, ensuring effective use and application of products while maintaining current, in-depth expertise across all product lines. If you're passionate about driving sales growth across key customer accounts, impactful storytelling and expert negotiation, and delivering actionable market insights and go-to-market strategies, we'd love to hear from you.
Sr Manager Customer Accounts- Psg, Drug, Grocery PBI-Gordon CompaniesSr Manager Customer Accounts- Psg, Drug, GroceryHampshire, ILDigital Marketing: Demonstrated experience partnering with marketing teams to develop and execute digital marketing strategies across assigned retail accounts, including e-commerce optimization, digital shelf management, paid media, and retailer-specific digital advertising programs that drive traffic, conversion, and incremental revenue growth. The ideal candidate brings a proven track record of driving revenue growth in consumer goods or pet industry sales, a passion for developing high-performing teams, and the strategic acumen to identify and capitalize on opportunities that strengthen Pet AG's presence across key retail partners.
Senior Customer Operations Manager Uline, Inc.Senior Customer Operations ManagerGlenview, ILAs a Senior Customer Operations Manager, continue this legacy by empowering our team to minimize order delays and deliver the exceptional experience our customers love. Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
Manager Customer Accounts- Club-Dollar-Vet Distribution (Remote) PBI-Gordon CompaniesManager Customer Accounts- Club-Dollar-Vet Distribution (Remote)Hampshire, ILRemoteServe as a technical expert by providing advanced product knowledge and problem-solving support to customers, ensuring effective use and application of products while maintaining current, in-depth expertise across all product lines. If you're passionate about developing omnichannel sales strategies, building consultative partnerships with customers, and leveraging market insights to deliver profitable growth, we'd love to hear from you.
NewAssistant Store Manager - Customer Experience PetSmartAssistant Store Manager - Customer ExperienceDowners Grove, ILOverview PetSmart does Anything for Pets - JOIN OUR TEAM!Assistant Store Manager Customer ExperienceAbout Life at PetSmartAt PetSmart, Anything for Pets begins with our people. Essential Responsibilities Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs:People Leadership Participates in employment decisions such as recruiting, interviewing, hiring, coaching, and terminating.
Sr. Project Manager, Customer Solutions (Hybrid Opportunity) Quest Diagnostics IncSr. Project Manager, Customer Solutions (Hybrid Opportunity)Wood Dale, IL$115,000–$125,000 / yearStrong understanding of order quality issues that results in write offs in lab diagnostics industry - missing information required to bill like diagnosis codes, insurance info, payer denials, payer policies regarding medical necessity, EMR workflows, Self pay Account receivables, HL7 segments Preferred Skills Quest Diagnostics lab and billing experience preferredPMP (Project Management), and Lean Six Sigma Green/Black Belt preferred. Leadership skills - Strong leadership and accountability facilitation within matrix organizations with interpersonal awareness, empathy, and communication skills to influence stakeholders, navigate team dynamics and resolve conflict constructively without direct authorityCustomer Focus - Committed to delivering excellent service and improving the customer onboarding and support experience.
Customer Care Manager II PulteGroupCustomer Care Manager IISchaumburg, IllinoisHeadquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we’re proud to build homes through our trusted family of brands—including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency —all united under the PulteGroup name. As one of the nation’s largest and most respected homebuilders, PulteGroup offers opportunities to grow within a Fortune 500 company that’s consistently recognized as a Fortune 100 Best Company to Work For and a certified Great Place to Work.
Senior Product Manager - Customer Portal MedSpeedSenior Product Manager - Customer PortalElmhurst, IllinoisLead discovery work: customer interviews, usability sessions, competitive research, and deep analysis of product dashboards and error/observability data (e.g., Sentry) to surface friction points, generate ideas, and validate problems and solutions before committing engineering effort. Not “I am the user,” but the ability to genuinely inhabit different personas — the new admin setting things up for the first time, the daily power user, the executive who logs in once a quarter — and predict how each will react to a design before it ships.
Customer Experience Manager - Illinois Mark43 IncCustomer Experience Manager - IllinoisILAs a part of Mark43''s security measures all employees must: Engage in appropriate use of the company''s electronic information resources; Become knowledgeable about and follow relevant security policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report security-related incidents and violations, and responding to official reports of security incidents involving their systems or accounts. The main goals of the team are to foster product adoption and user satisfaction, assist with change management, capture and contextualize product feedback for our engineering and product teams, track issue resolution, explain new feature enhancements, drive renewals/expansions, and mitigate/prioritize any pain points before they become critical issues.
Business Development Manager - Customer Success WESCOBusiness Development Manager - Customer SuccessCarol Stream, ILAs a Business Development Manager - Customer Success, you will be responsible for creating effective business plans to generate revenue, increase product lines, expand into new markets, and improve customer satisfaction. Through comprehensive benefits (https://www.wesco.com/us/en/our-company/careers/work-at-wesco.html#benefits) and active community engagement, we create an environment where every team member has the opportunity to thrive.
Sr. Manager Customer & Commercial Insights OSI CareersSr. Manager Customer & Commercial InsightsAurora, IllinoisAs a premier global food provider, the OSI Group partners with the world’s leading foodservice and retail food brands to provide concept-to-table solutions that delight consumers around the globe. The Senior Customer & Commercial Insights Manager serves as a key strategic advisor for the Sales team by transforming market, customer, and consumer data into actionable commercial insights and compelling customer-facing stories.
Customer Care Manager (CCM) Rational AGCustomer Care Manager (CCM)Rolling Meadows, ILWhen it comes to intelligent kitchen equipment and digital products, the RATIONAL Group is the global market and technology leader. Now its 2,800+ employees around the world need help.
Operations/Service Manager III Burlington Coat Factory of TXOperations/Service Manager IIINaperville, IllinoisYou’ll coach, train and develop a team of Cashiers and Customer Service Supervisors, Receiving team members and Receiving Supervisors while also overseeing business operations to ensure our associates are delivering excellent customer service and the highest degree of professionalism. You will serve as a role model for store associates, demonstrating and reinforcing the company’s Core Values, developing trust and respect among peers and staff, building strong teams and partnerships, and driving business results.
Customer Experience Manager Dexter CareerCustomer Experience ManagerElk Grove Village, IllinoisPermag, the only North American producer of Samarium Cobalt (SmCo) magnets, is a leading provider of engineered magnetic solutions through its portfolio of specialized brands—Dexter Magnetic Technologies, Electron Energy Corporation (EEC), and Magnetic Component Engineering (MCE). Manage and resolve complex escalations and customer disputes implementing countermeasures as necessary; collaborate with Sales, Operations, Quality, Finance, Logistics, and Credit to resolve issues and protect the customer experience.
NewStore Manager: Lead Creative Customer Experience Paper SourceStore Manager: Lead Creative Customer ExperienceOak Park, ILA creative retail company in Oak Park seeks a Store Manager to lead operations and deliver exceptional customer service. You will oversee merchandising, staff management, and ensure the store meets sales goals while maintaining a creative atmosphere.
Customer Development Manager Kenvue IncCustomer Development ManagerBuffalo Grove, IL$124,100–$175,200 / yearAnnual base salary for new hires in this position ranges: $124,100.00 - $175,200.00 This takes into account a number of factors including work location, the candidate's skills, experience, education level & other job-related factors. • Acts in the role of primary point of contact for a category or categories with the customer and meets frequently with buyers to discuss tactical matters such as progress to goals, promotional initiatives, issues and competitive threats.
NewManager, Customer Care DanaherManager, Customer CareDeer Park, IL$115,000–$130,000 / yearProven experience managing customer orders throughout the order lifecycle, including order entry, backlog management, and issue resolution with equivalent years of experience leading, developing, and performance management of a team including ownership of the annual associate performance reviews. Responsible for strategic oversight of backlog, past-due orders, and overall order management activities, utilizing data-driven analysis and cross-functional engagement to optimize order flow, improve on-time delivery performance, and enhance customer experience.
Associate Client Manager - Customer Success Nielsen Consumer LLCAssociate Client Manager - Customer SuccessRosemont, IL$69,800–$82,000 / yearNIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. With a holistic retail read and the most comprehensive consumer insights-delivered with advanced analytics through state-of-the-art platforms-NIQ delivers the Full View.
NewRetail Assistant Store Manager - Customer Experience Leader DXL GroupRetail Assistant Store Manager - Customer Experience LeaderJoliet, IL$16–$23.09 / hourDXL Group, the largest specialty retailer of men's Big + Tall apparel, is seeking a Retail Assistant Store Manager in Joliet, Illinois. The role focuses on customer service and coaching your team to ensure an unmatched experience for guests.
Manager, Software Customer Acceleration ShureManager, Software Customer AccelerationNiles, IllinoisRemote$103,900–$176,700 / yearFull timeLiaise closely with Global Product Management (GPM) to track and expedite notable customer impacts, consolidate and prioritize feature requests, and ensure the completeness and quality of EBC/Roadmap, and product marketing content for partner and customer consumption. Proactively address customer inquiries and resolve complex technical challenges that may impede opportunity progression, implementation success, or long-term product adoption, collaborating with Engineering and internal technical teams as needed.
Customer Success Manager - Catering (Chicago, IL) TCRCustomer Success Manager - Catering (Chicago, IL)Chicago, Illinois$95,000–$115,000 / yearServing as the primary post-contract commercial and operational interface, the CSM works closely with customers, local operations, workshops, and global support teams to maximize customer value, satisfaction, retention, and long-term partnership. With headquarters near Brussels and a team of 1800+ employees, we operate globally across over 200 airports in America, Europe, Asia Pacific, and the Middle East.
Customer Care Area Manager Lennar CorpCustomer Care Area ManagerSchaumburg, IL$65,007.38–$120,395 / yearLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Requires the ability to work more than eight hours per day in the confined quarters of a construction trailer, the ability to operate a motor vehicle, read plans, climb stairs and ladders, bend, stoop, reach, lift, move and/or carry equipment which may be in excess of 50 pounds.
Enterprise Customer Account Manager UKG IncEnterprise Customer Account ManagerILExperience selling SaaS solutions, preferably in HCM, WFM, Payroll, or ERP Preferred Qualifications: Proven track record of building and growing customer relationships in an Enterprise territory. A successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives.
Business Development Manager - Customer Success WESCO International IncBusiness Development Manager - Customer SuccessCarol Stream, ILAs a Business Development Manager - Customer Success, you will be responsible for creating effective business plans to generate revenue, increase product lines, expand into new markets, and improve customer satisfaction. Responsible for retaining and expanding existing company relationships, product lines or market segments, and soliciting new business from prospective customers and suppliers.
Customer Relationship Manager Delmar International, Inc.Customer Relationship ManagerGlendale Heights, IL$70,000–$80,000 / yearIn this role, you will support existing accounts while also identifying and pursuing new business opportunities through both inside and outside sales outreach. Responsibilities include preparing customer quotes, maintaining and updating databases, and consistently delivering exceptional customer service.
Customer Business Manager, Albertsons Regions, Hispanic & Asian Markets Glanbia plcCustomer Business Manager, Albertsons Regions, Hispanic & Asian MarketsDowners Grove, ILOur product range spans powders, ready-to-drink beverages, bars, and capsules - formats designed for convenience and globally available through e-commerce, specialty retailers, and mass-market channels. Own all aspects of customer development: opportunity identification, relationship management, customer service collaboration, trade fund planning/management, and annual planning.
Senior Customer Operations Manager UlineSenior Customer Operations ManagerGlenview, ILAs a Senior Customer Operations Manager, continue this legacy by empowering our team to minimize order delays and deliver the exceptional experience our customers love. Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
Account Manager Marmon Holdings IncAccount ManagerAnaheim, CAAs a part of the global industrial organization Marmon Holdings-which is backed by Berkshire Hathaway-you'll be doing things that matter, leading at every level, and winning a better way. Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.