Sales Development Representative - Southeast Planar SystemsSales Development Representative - SoutheastCharlotte, NCRemoteThe successful candidate will be responsible for developing new business opportunities, maintaining relationships with existing clients, and maintaining our showroom presence. Our hiring practices ensure that decisions are based solely on qualifications, merit, and current business needs, while extending to all aspects of our operations - from recruitment and promotion, to layoff and recall, to leave of absence, compensation, benefits, and training.
Outside Sales Representative Duraserv CorpOutside Sales RepresentativeCharlotte, NCBacked by a team of elite service technicians, you will identify operational bottlenecks, pitch high-performance dock and door solutions, and build a book of business with uncapped commission potential. Solution-Based Consulting: Perform detailed site assessments to diagnose equipment needs (docks, levelers, high-speed doors) and provide custom-engineered solutions.
NewField Medical Science Liaison, Hepatology- Atlantic (Md, VA, NC, SC, GA, AL) GSK, Plc.Field Medical Science Liaison, Hepatology- Atlantic (Md, VA, NC, SC, GA, AL)Charlotte, NC$168,750–$281,250 / yearAs Field Based Medical Science Liaison (MSL), you will be responsible for execution of the external engagement strategy aligned to the therapeutic portfolio, as well as implementation of the external engagement plan aligned to Therapy area strategies, driving a consistent approach to carrying out engagement activities in the field. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment.
Field Category Manager - Packaged Beverages Circle K Stores IncField Category Manager - Packaged BeveragesCharlotte, NCResponsible for local assortment and planogram execution Owns frontline pricing decisions with promotional guidance from National or Regional for floorceiling Responsible for vendor operations and local relationships Responsible for planogram implementation - resets including all 3rd party relationships Responsible for actionable operational reporting Out of Stock Zero Sales Reporting Delivery Frequency and others as necessary Selects local vendors negotiates costs terms for products and develops schematics by applying category management principles in accordance with the departments National and Regional strategic objectives. Allocates program costs by preparing operational and risk reports for analyses aligning with the National and Regional Merchandising Maintain professional and technical knowledge by attending educational workshops reading professional publications establishing personal networks or participating in professional societies.
Provider Engagement Specialist – Field Remote (Charlotte, NC) Alignment Healthcare USA, LLCProvider Engagement Specialist – Field Remote (Charlotte, NC)Charlotte, NCRemoteFull timeYou will spend the majority of your time visiting provider offices throughout the community, presenting performance insights, educating providers on Alignment programs and initiatives, and supporting strategies that help practices succeed while delivering high-quality care to Alignment members. In this field-remote role, you will build trusted relationships with physician practices and provider groups, partnering with them to improve performance across quality, growth, retention, and utilization metrics while supporting Alignment Health's continued network expansion.
Inside Sales Representative AnticimexInside Sales RepresentativeMatthews, North CarolinaThis position manages all aspects of the inbound/outbound business-to-consumer journey – handling leads by phone, digital submission, and 3rd party lead generation, conducting a consultative approach, assessment and documentation in our CRM. As an Inside Sales Representative, you will be the initial point of contact when presenting new customers with service solutions at appropriate pricing levels while maintaining and building customer rapport.
Sales Representative — Educators & Coaches Transition Role The Impact Insurance AgencySales Representative — Educators & Coaches Transition RolePineville, North CarolinaRemoteMany teachers, coaches, and educators develop strong leadership instincts the ability to communicate clearly, guide groups with confidence, and help people move forward. You'll meet with business owners and employee groups locally, leading benefit discussions and helping organizations implement solutions that support their teams.
Final Expense Representative InsuraTecFinal Expense RepresentativeCharlotte, NCRemoteEngage with clients in a client-focused manner, understanding their needs and providing tailored solutions in the realm of final expense planning. Join us in promoting financial security and providing valuable services to our clients, all while enjoying the benefits of remote work and a supportive team environment.
Brand Field Specialist - North Carolina DUNLOP TIRES NORTH AMERICA INCBrand Field Specialist - North CarolinaCharlotte, NCFull timeTwo to Three (2-3) years experience in a sales field (preferably Automotive or Tire Industry).Bachelors Degree in Marketing, Business Management or any other related degree from an accredited college preferred, or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job. The work environment consists of daily travel involving truck and trailer, cars, outdoor motorsport venues, entertainment facilities, restaurants, sports environments and office environment, and inclement weather based on customer location.
Business Development Representative Lingo StaffingBusiness Development RepresentativeCharlotte, NCIn this outbound sales role, you'll connect with luxury homeowners, listing agents, and real estate professionals to identify and qualify high-value real estate opportunities across the U.S. This is a proactive outbound sales role best suited for professionals who enjoy prospecting, building relationships, and generating new business opportunities through consistent outreach.
Outside Sales Representative Sales - Outside Sales Builders Firstsource, Inc.Outside Sales Representative Sales - Outside SalesHarrisburg, NCDevelops sales contracts for a wide range of projects, including residential, multi-family and commercial, by collecting specification information from the client's engineer or architect of record and conveying needs and changes to technical staff and management. Plans and paces own work efficiency in order to meet daily, weekly, project or team-related productivity goalsUnderstands and observes all safety procedures and practices in order to prevent injury to self or coworkers.
Outside Sales Representative- Imaging & Biomedical (NC) Additionally, Avante Health SolutionsOutside Sales Representative- Imaging & Biomedical (NC)Charlotte, North CarolinaEssential Job Functions & Responsibilities Partners with Capital Equipment Sales, Customer Service, and Field Service teams to generate sales leads for Avante's Biomedical Engineering Solutions products and services (i.e., Diagnostic Imaging, Ultrasound & Patient Monitoring Services, Probe Repair, Parts, Depot Repair) within designated territory. Job Description Summary Reporting to the Regional Sales Manager-East, the Imaging & Biomedical Sales Representative is responsible for supporting the company's repair, replace and service sales efforts, creating sales revenue and driving profit margins in new and existing accounts within an assigned geographical territory (NC, SC, VA & TN).
Looking for Field Sales Agent TLC Creative SolutionsLooking for Field Sales AgentRock Hill, South Carolina$500–$1,000 / weekCompetitive Pay: · Commission and bonus point structure: The harder you work the more you can earn · Average Field Sales Agent earns $750.00 per week · Top Field Sales Agent earns $2,000.00 per week Responsibilities: · Assist low-income families through the application process · Verify applicants’ identity and proof of eligibility of benefits · Activate qualified customers device Requirements: · 18 years of age + · Have your own reliable transportation · Work in-person with the general public at outdoor locations such as grocery stores, medical facilities, and government offices. Compensation: $700.00 - $2,000.00 per week Initially established as a small marketing agency, TLC Creative Solutions has grown to earn the trust of Fortune 500 companies, and to effectively navigate the intricacies of government level contracts.
Sales Representative - Uniform (Charlotte, NC, US, 28269) Cintas CorpSales Representative - Uniform (Charlotte, NC, US, 28269)Charlotte, NCWith offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best.
NewSales Representative - Uniform CintasSales Representative - UniformCharlotte, NCWith offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best.
Brand Ambassador and Field Rep AMENITY HOUSEKEEPING INCBrand Ambassador and Field RepCharlotte, NC$150–$200 / hourPart timeAmenity Housekeeping is a fast-growing, dynamic company, and we’re looking for outgoing, professional Brand Ambassadors to bring the energy to our cocktail events at luxury apartment communities. If you love connecting with people, creating great experiences, and representing a brand with style — this role is for you!
Outside Sales Representative Wurth AdamsOutside Sales RepresentativeCharlotte, NCThe Outside Sales Representative is responsible for general and specific tasks related to the effective opening, execution and closing of the end-to-end sales cycle processes through the development of sales strategies. Profitably grows sales to achieve yearly sales goals as a sales consultant for current core industries and emerging industries and markets.
Senior Financial Representative LPL FinancialSenior Financial RepresentativeCharlotte, North CarolinaThe firm provides a wide range of advisor affiliation models, investment solutions, fintech tools and practice management services, ensuring that advisors and institutions have the flexibility to choose the business model, services, and technology resources they need to run thriving businesses. As a leader in the financial advisor-mediated marketplace(6), LPL supports over 32,000 financial advisors and the wealth management practices of approximately 1,100 financial institutions, servicing and custodying approximately $2.3 trillion in brokerage and advisory assets on behalf of approximately 8 million Americans.
Product Support Sales Representative (PSR) - Aftermarket Solutions Consultant Wheeler Material Handling (WMH)Product Support Sales Representative (PSR) - Aftermarket Solutions ConsultantCharlotte, NCThis is a field-based, hunter-style aftermarket sales role focused on: Service agreements (CSA). WHAT YOU'LL ACTUALLY DO: Walk customer sites daily and identify equipment risk before failure.
Inside Sales Representative - Valves Department SunSourceInside Sales Representative - Valves DepartmentMatthews, NCCarotek represents over 85 manufacturers as their process equipment distributor, representative, and repair center for pumps, blowers, heat exchangers, valves, instrumentation, IIoT, steam, hydronics and municipal products. Carotek, a SunSource company, provides process equipment solutions for the industrial, commercial and municipal markets in North Carolina, South Carolina, Tennessee, Georgia and Virginia.
Inside Sales Representative - Instrumentation Product Group SunSourceInside Sales Representative - Instrumentation Product GroupMatthews, NCConferring and corresponding with service technicians, service managers or manufacturers to resolve unusual or complex technical problems or refer highly complex problems to Applications Specialist or Manager. Carotek represents over 85 manufacturers as their process equipment distributor, representative, and repair center for pumps, blowers, heat exchangers, valves, instrumentation, IIoT, steam, hydronics and municipal products.
Inside Sales Representative - Mechanical Product Group SunSourceInside Sales Representative - Mechanical Product GroupMatthews, NCAnswering telephone calls or responding to customer correspondence regarding technical questions on products or systems; Engaging in technical discussions to obtain applicable information to identify correct product needed and advising customer on substitution or modification of product when replacement is necessary; Selecting and specifying products based on customer application and design prerequisites; Conferring and corresponding with service technicians, service managers or manufacturers to resolve unusual or complex technical problems or refer highly complex problems to your Manager; Supplying detailed product quotations by computing price, discount and shipping charges as required and within company guidelines; Informing customer of pricing, back orders, delivery, delayed shipments and/or any other problems related to the order process and provide tracking information; Obtaining purchase order number and/or credit card information from customer; Conferring with Accounting to research and resolve invoicing or credit discrepancies; Attending sales meetings or educational activities to stay up-to-date on the latest technical developments with the products…and more. Carotek represents over 85 manufacturers as their process equipment distributor, representative, and repair center for pumps, blowers, heat exchangers, valves, instrumentation, IIoT, steam, hydronics and municipal products.
Mechanical Sales Representative Snider Fleet SolutionsMechanical Sales RepresentativeCharlotte, NCSnider Fleet Solutions is looking for a dynamic and results-driven Mechanical Sales Representative to drive growth and build strong business relationships. As Mechanical Sales Representative, you will be responsible for increasing customer loyalty, nurturing B2B relationships and consistently going the "extra mile".
Outside Sales Representative Endress+Hauser AGOutside Sales RepresentativeCharlotte, NCEastern Controls Inc. (ECI), a manufacturer''s representative partner of Endress+Hauser Inc. is seeking an Outside Sales Specialist to support real-world industrial solutions, learn our products from the ground up, and work closely with sales and customers. Since 1969, Eastern Controls has been the leading manufacturer representative, distributor, and service provider of process measurement and control equipment serving Metro New York, Eastern Pennsylvania, New Jersey, Delaware, Maryland, Virginia, West Virginia, and Ohio.
Strategic Inside Sales Representative CARFAX, Inc.Strategic Inside Sales RepresentativeCharlotte, NCRemote$60,000–$90,000 / yearThe expert in vehicle history since 1984, CARFAX provides exclusive services like CARFAX Used Car Listings, CARFAX Car Care, CARFAX History-Based Value and the flagship CARFAX Vehicle History Report to consumers and the automotive industry. Working from your home office, you will connect with current CARFAX Advantage dealers via phone and Zoom to present, demonstrate, and sell marketing and service-related tools designed to help dealers sell cars faster, drive more service revenue, and increase customer retention.
Direct Sales Representative Altitude Development GroupDirect Sales RepresentativeRock Hill, South CarolinaWe will train you to call on small and medium-sized businesses that operate in a variety of industries, meeting face-to-face with business owners and decision-makers to offer some of the industry's best supplemental insurance products and services to them and their employees. Follow up on provided sales leads and cold-call on businesses in person, balancing "cold" lead generation and sales with your warm leads and appointments with existing clients.
Senior Accounts Payable Representative Armstrong Transport GroupSenior Accounts Payable RepresentativeCharlotte, North CarolinaThis role serves as a subject matter expert, assists with complex payment issues, resolves discrepancies, supports process improvements, and partners with Billing, Carrier Relations and Finance to ensure compliance with company policies and contractual agreements. · Verify supporting documentation, including Proofs of Delivery (PODs), Bills of Lading (BOLs), carrier invoices, ELD logs, and rate confirmations when necessary.
Outside Sales Representative/Estimator ASSOCIATED SCAFFOLDING COMPANY, INC.Outside Sales Representative/EstimatorCharlotte, NCAssociates Degree or prior sales experience; Prior outside sales experience and/or customer service experience; Strong project management, new business development, and customer retention skills a must; Ability to read architectural plans; Proficiency in use of computer programs including Word, Excel, Outlook; Exceptional communication and interpersonal skills; A valid in-state driver's license with a good driving record; Authorization to work in the US with the ability to obtain clearance onto Federal job sites. Preferential consideration will be given to candidates with: Construction-related experience; Previous experience in scaffold erection or sales; Completion of the OSHA 30 course for construction.
Regional Sales Representative- Entry-Level JCSIRegional Sales Representative- Entry-LevelCharlotte, NCRemoteThis role focuses on generating new business opportunities, developing customer relationships, and building a strong sales pipeline within industrial plant and heavy industrial environments. The Regional Sales Representative is an entry-level outside sales position responsible for supporting regional sales efforts throughout the Eastern United States.
Outside Sales Representative (1099 Contractor) Whip AroundOutside Sales Representative (1099 Contractor)Charlotte, NCRemoteIdentify and Target Prospects: Build a robust pipeline by identifying potential customers within your assigned territory (Charlotte, Florida, Texas). Close Deals: Collaborate with internal teams to manage the sales cycle and finalize contracts, earning commissions for closed deals.
Entry Level Insurance Representative - Training Provided AmeriLife and Health Services of Tennessee LLCEntry Level Insurance Representative - Training ProvidedFort Mill, SCShare Entry Level Insurance Representative - Training Provided with Facebook Share Entry Level Insurance Representative - Training Provided with Twitter Share Entry Level Insurance Representative - Training Provided with a friend via e-mail. As an AmeriLife Health & Life Insurance Agent, you'll play a critical role in helping clients protect what matters most-while building a lucrative, long-term career with unlimited growth potential.
Outside Sales Representative - B2B Global Payments IncOutside Sales Representative - B2BCharlotte, NCAs a B2B Outside Sales Representative on the Genius team, you bring innovative solutions directly to business owners and create a real, measurable impact on their day-to-day operations. Deliver compelling, value-driven presentations that show how Genius improves operations, increases loyalty and fuels growth.
NewOutside Sales Representative - Genius POS Global Payments IncOutside Sales Representative - Genius POSCharlotte, NCAs a B2B Outside Sales Representative on the Genius team, you bring innovative solutions directly to business owners and create a real, measurable impact on their day-to-day operations. Deliver compelling, value-driven presentations that show how Genius improves operations, increases loyalty and fuels growth.
Associate Sales Representative (Charlotte, NC - PD) Amneal Pharmaceuticals IncAssociate Sales Representative (Charlotte, NC - PD)Charlotte, NC$70,000–$80,000 / yearEssential Functions: Under close supervision of the RBM, achieve all territory management, call activity goals and performance objectives for geographical assignment(s) including but not limited to call activity, sample and resource utilization, target reach and frequency, and sales performance - territory assignment Rx Trend Impact. This role involves planning and executing sales activities, delivering presentations to healthcare professionals, and using approved marketing materials to drive product awareness and impact sales growth.
Field Sales Manager Illinois Tool Works IncField Sales ManagerCharlotte, NCKeep Service Branch, Service Contractors, and FRED' agents apprised of customer requirements and follow up to ensure action maintaining a teamwork attitude through cooperation with other sales personnel. District targets include growth with specific 80 customers and anchor products as well as growth in target segments (Retail, Healthcare, Full Menu Restaurant & Education).
In-Home Sales Representative 50FloorIn-Home Sales RepresentativeHuntersville, NC$150,000–$250,000 / yearPosition Overview: As a Sales Representative (Design Consultant) at 50Floor, you will be at the forefront of transforming our customers' homes, guiding them in selecting the perfect flooring solutions that bring their visions to life. Extensive Advertising Support: Our extensive advertising efforts ensure potential customers are familiar with our brand when you attend your assigned in-home sales consultations.
Marine Sales Representative Nixon Power Services LLCMarine Sales RepresentativeCharlotte, NCThe Marine Sales & Dealer Support Representative is responsible for driving sales of Rehlko marine products, delivering technical support, and building strong, long-term relationships with dealers and OEM partners. This role plays a key part in expanding market presence, supporting customer success, and ensuring a high level of service across the marine network.
Retail Sales Representative – Southeast Fortified OPCORetail Sales Representative – SoutheastCharlotte, NCRemoteThe Retail Sales Representative – Southeast will promote the Fortress Building Products portfolio of products and provide training to store associates in areas such as product knowledge and selling, technical information, installation, and order placement Additionally, this position will be responsible for merchandising our products in-store, ensuring the Fortress Building Products’ brand image is upheld, and executing marketing and sales promotional initiatives. Technical Expertise – Effectively applies technical knowledge to solve a range of problems; develops solutions to problems that cannot be solved using existing methods or approaches; is sought out to provide advice or solutions in the area of expertise; keeps informed about current developments in the area of expertise.
Outside Sales Representative Baker Roofing CoOutside Sales RepresentativeCharlotte, NC$70,000–$100,000 / yearAt times, the work will be conducted at construction sites and the employee will be exposed to varying temperature ranges from heat in excess of 90 degrees to cold weather which could include temperatures in the teens, and rainy conditions. Utilize Salesforce CRM system daily for the management of accounts, scheduling, proposal development, and recording of sales-related activity (cold calls, inspections, on-site customer meetings, and pipeline).
Customer Support Representative Synchrony FinancialCustomer Support RepresentativeCharlotte, NCQualifications/Requirements: Bachelor's Degree with 1+ years' experience in a technical Customer Support position; or in lieu of degree, a high school diploma or GED with a minimum of 2+ years of experience in a technical Customer Support role. Some of the key areas of impact this role will drive are as follows: Resolve Technical Issues: Quickly troubleshoot and solve platform-related problems, ensuring a seamless user experience.
Market Development Representative Husqvarna ABMarket Development RepresentativeCharlotte, NC$55,000–$70,000 / yearWhat You Need to Know: Prospect for and perform product demonstrations with commercial end users, cities, municipalities, and park districts within the assigned territory and drive sales into commercial dealerships and direct alongside the Key Account team. This position will be responsible for creating brand awareness, generating customer demand, building relationships with large commercial end-users in the Green Space (Landscape) and Tree Care Professional segments.
Experienced Roofing Sales Representative - $2,000 - $4,000/Week SalesDraft RecruitingExperienced Roofing Sales Representative - $2,000 - $4,000/WeekCharlotte, NC$100,000–$250,000If you're an experienced closer ready to take full control of your pipeline and income while working with a company that values quality and performance—apply now to join Deps Roofing . We are hiring experienced, full-cycle Field Sales Representatives to generate, manage, and close roofing and restoration projects.
NewBusiness Development Representative - Outbound I Early Careers iSolved HCMBusiness Development Representative - Outbound I Early CareersCharlotte, NCWith a diverse business model that includes introducing new customers and partners, we''re enabling our inbound lead follow-up and outbound intent prospecting teams with sophisticated tools, techniques, and leading-edge technology in order to succeed. isolved People Cloud is a unified yet modular HCM platform with built-in artificial intelligence (AI) and analytics that connects HR, payroll, benefits, and workforce and talent management into a single solution that drives better business outcomes.
Outside Sales Representative AmeriPro RoofingOutside Sales RepresentativeCharlotte, NC$120,000–$250,000 / yearThis position is tailormade for driven, "hunter" mentality sales professionals with a proven track record of chasing and closing new business OR those who are motivated, willing and eager to learn new skills, this is the perfect launchpad for your sales career! Educate Homeowners: Explain and build value in our products and services, our brand, discuss the insurance claims process or retail pricing with financing, ensuring the customer understands their exterior home solution options.
Territory Sales Representative - NC & SC (YMCA, Campus Rec, Local Gov) Life Fitness LLCTerritory Sales Representative - NC & SC (YMCA, Campus Rec, Local Gov)Charlotte, NCRemote$52,200–$71,300 / yearPlease note that Life Fitness/Hammer Strength will never ask for your financial information at any part of the interview process, including the post-offer stage, and will only correspond through "@lifefitness.com" or "@indoorcycling.com" domain email addresses or "lifefitness@myworkday.com" for U.S. opportunities. In this field‑based role, you'll drive revenue by partnering with YMCA, Campus Recreation & Athletics, and Local Government customers - leading consultative, long‑cycle sales and positioning us as a trusted, long‑term partner.
Sales Development Representative - Outbound | Early Careers iSolved HCMSales Development Representative - Outbound | Early CareersCharlotte, NCisolved People Cloud is a connected HCM platform with built-in artificial intelligence (AI) and analytics that brings together HR, payroll, benefits, workforce management and talent management in one experience. Purpose-built for People Heroes, isolved gives HR, payroll and benefits leaders the tools and insights to streamline operations and deliver employee experiences that matter.
Sales Development Representative - Outbound Charlotte, NC | Relocation Required I Early Careers iSolved HCMSales Development Representative - Outbound Charlotte, NC | Relocation Required I Early CareersCharlotte, NCWith a diverse business model that includes introducing new customers and partners, we''re enabling our inbound lead follow-up and outbound intent prospecting teams with sophisticated tools, techniques, and leading-edge technology in order to succeed. As one of the fastest growing and dynamic groups within the company today, isolved Business Development is at the vanguard of our Sales & Marketing demand generation activities, helping to find and develop opportunities at scale.
Business Sales Representative - Territory Accounts AT&T IncBusiness Sales Representative - Territory AccountsCharlotte, NC$43,100–$64,700 / yearThis is an acquisition sales role built for a motivated outside seller who is comfortable with various prospecting strategies including cold calling and walking into businesses to set appointments that will then be used to work with the customer to identify their challenges and create solutions to solve your customer's problems. For sellers who consistently perform, this role creates a path into larger territories, advanced sales roles, account management, leadership opportunities, and long-term career across AT&T.
NewOutside Sales Representative/Estimator Associated Scaffolding CompanyOutside Sales Representative/EstimatorCharlotte, NCFull timeMinimum QualificationsAssociates Degree or prior sales experience;Prior outside sales experience and/or customer service experience;Strong project management, new business development, and customer retention skills a must;Ability to read architectural plans;Proficiency in use of computer programs including Word, Excel, Outlook;Exceptional communication and interpersonal skills;A valid in-state driver's license with a good driving record;Authorization to work in the US with the ability to obtain clearance onto Federal job sites. Essential Duties & Responsibilities Develop existing accounts and seek new business via cold calling or other strategic selling solutionsAnalyze opportunities, identify key personnel, and develop strong business relationships.
Mechanical Sales Representative Snider Tire IncMechanical Sales RepresentativeCharlotte, NCSnider Fleet Solutions is looking for a dynamic and results-driven Mechanical Sales Representative to drive growth and build strong business relationships. As Mechanical Sales Representative, you will be responsible for increasing customer loyalty, nurturing B2B relationships and consistently going the "extra mile".