Charlotte, North Carolina21 days ago
div>•Understands stakeholder needs to help envision and create a solution to solve a problem
•Analyzes the stakeholder process to build efficiencies and analyze the software to improve or implement that process
•Gathers and catalogs functional, non-functional, and technical requirements for stakeholder requests
•Assists users and development team with application testing and troubleshooting
•Identifies, documents and troubleshoots application related problems
•Documents processes, procedures and workflows associated with applications
•Creates and maintains training materials for end-users
Required Skills
•Must be a recent graduate or current participant with partnering technical training program NPower, Road to Hire or Per Scholas or must be a current Community College student or recent Community College graduate
•Highly organized self-starter who can deliver results with minimal direction
•Strong work ethic and ability to work in a fast-paced environment
•Teamwork oriented
•Demonstrated problem solving abilities
•Commitment to learning and building a technical and business skill set
•Ability to communicate clearly and effectively with both technology/development and business partners
•Solid grasp of how technology interacts with other technology
•Ability to build relationships and work effectively across multiple business partners
Shift:. Key responsibilities may include working with stakeholders to understand needs, analyze problems and capture requirements and then working closely with the development teams to refine the requirements into specifications that can be executed by the team.