Production Manager - Machine Shop Hitachi LtdProduction Manager - Machine ShopMSIf you're motivated by solving complex challenges, developing people, and creating safer, smarter, more efficient processes, this role offers the perfect platform to grow your career while shaping the future of manufacturing at Hitachi Energy. As our Production Manager - Machining Operations, you'll guide a high‑performing team, elevate manufacturing excellence, and drive continuous improvement across a dynamic machine shop environment.
Production Manager Siemens Energy AGProduction ManagerMSWith ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. Siemens Energy offers a leading portfolio and solutions in HVDC transmission, grid stabilization and storage, high voltage switchgears and transformers, and digital grid technology.
Procurement Manager Marmon Holdings IncProcurement ManagerPearl, MSThe Procurement Manager develops sourcing strategies, strengthens supplier relationships, mitigates supply chain risks, and drives continuous improvement to support operational excellence, customer satisfaction, and long-term business objectives. This role provides both tactical and strategic leadership across procurement, supplier management, inventory optimization, and cost reduction initiatives while partnering cross-functionally with Operations, Logistics, Engineering, Quality, Finance, and Sales.
RN - Category Manager - Clinical Category Management/ Procurement University of Mississippi Medical CenterRN - Category Manager - Clinical Category Management/ ProcurementClinton, MSRequires occasional travelling to offsite locations, frequent activities subject to significant volume changes of a seasonal/clinical nature, constant work produced subject to precise measures of quantity and quality, occasional driving, occasional kneeling, occasional pushing/pulling, occasional reaching, frequent sitting, frequent standing, and frequent walking. Job Summary: Responsible for actively leading and supporting the UMMC department stakeholders, business managers, and value analysis teams in identifying and executing clinical strategic sourcing decisions designed to reduce operational expense, increase revenue, and improve patient outcomes.
Facilities Manager - Electrical - Facilities Services University of Mississippi Medical CenterFacilities Manager - Electrical - Facilities ServicesJackson, MSOversees schedules and work for designated trade to ensure proper distribution of assignments and efficient utilization of FS staff, space and facilities. Please review the following instructions prior to submitting your job application: Provide all of your employment history, education, and licenses/certifications/registrations.
Hospice RN Case Manager Talent Pool EvergreenHospice RN Case Manager Talent PoolJackson, MississippiAs a Hospice RN Case Manager, you'll provide skilled nursing care and compassionate support to patients and families during life's final chapter, helping ensure comfort, dignity, and quality of life. . As a Hospice RN Case Manager, you'll provide skilled nursing care and compassionate support to patients and families during life's final chapter, helping ensure comfort, dignity, and quality of life.
Manager, Injection Systems - Equipment & Process Performance Amcor PlcManager, Injection Systems - Equipment & Process PerformanceMS$129,200–$193,800 / yearAs a senior subject-matter expert, this role drives equipment strategy, lifecycle planning, and system-wide performance optimization, while partnering closely with Product Development and the Principal Tooling Engineer to ensure alignment between product design, tooling, and machine capability. The starting salary for this position is expected to be between $129,200 to $161,500; however, base pay offered may vary within the full salary range $129,200 to $193,800 depending on job-related knowledge, skills, and experience.
NewProject Manager (West) AMAT South CentralProject Manager (West)Jackson, MSYou'll lead projects from award through completion, working closely with operations teams, customers, and business partners to deliver high-quality work safely, on schedule, and within budget. In addition to managing project execution, you'll have the opportunity to contribute to estimating efforts when business needs arise, helping shape the next generation of successful projects.
Environmental Health & Safety Site Manager - Meridian, MS MEI Rigging & Crating, LLCEnvironmental Health & Safety Site Manager - Meridian, MSJackson, MSFollow On-The-Job-Injury (OJI) protocol to include full injury claims management processes from initial and on-going communications with Workers Comp carrier, injured employee, occupational medicine facility and treatment specialist i.e. physical therapy, thru to closure of claim. Work collectively with Incident Review Board (IRB) and Site management to manage all incidents and accident cases thru investigations and root cause analysis, including working directly with Occupational Health clinics and Insurance carriers.
Civil Manager at Southern Electric Corporation (SEC) Southern Electric CorporationCivil Manager at Southern Electric Corporation (SEC)Flowood, MSSouthern Electric Corporation a Quanta Services, Inc. (NYSE:PWR) company, is an electrical utility contractor specializing in the construction of high-voltage transmission lines, underground, and distribution lines as well as providing emergency restoration services. Collaborate closely with project management, engineering, procurement, environmental, and quality teams to resolve field issues and maintain project momentum.
NewRegional Operations Manager HES Facilities ManagementRegional Operations ManagerJackson, MS$70,000–$85,000 / year12.Conducts site surveys/inspections (Clean Telligent) Account Directors and customers, as well as surprise spot audits to assess technical skill levels, production rates, and quality of service. Founded in 1972, HES has a proven track record of working successfully and exclusively in the educational environment, maintaining a singular focus on facilities management, undistracted by competing priorities.
Manager, Finance (30709) GI AllianceManager, Finance (30709)MSRelationship Manager: Partner with Director of Finance as an additional point person for physician and operations partners within assigned territory for finance, accounting, physician compensation, MSO and related inquiries and issues. This role will assist in the financial operations of assigned areas, delivering strategic and tactical support to key stakeholders, including but not limited to, physician's compensation, accounting, and financial planning and analysis.
Center of Plate Category Manager - USBL - US SyscoCenter of Plate Category Manager - USBL - USJackson, MSCollaborating with Regional Revenue Management Director and Regional VP of Merch, utilize available contract programs and resources to provide customer specific pricing for key Regional customers. Category expert that provides training, product information, regulatory guidance, and market cost guidance to internal and external customers in support of the center of the plate category.
Quality Analyst Voith GmbH & Co KGaAQuality AnalystFlorence, MSSummary To maintain a system that is capable of meeting Voiths Directive on System Management of Technical Risks and Quality, and to ensure Voith maintains the highest quality Forming Fabrics in the market so that Voiths Quality System continues to meet the requirements of ISO. Education and Experience: Be on a course of study for Associates, Bachelors, or Masters degree in one of the following disciplines: Textiles, Engineering (Chemical, Paper Science, Mechanical, Electrical, Automation, Robotics, Mechatronics), Process and/or Quality Engineering.
General Manager Chicken Salad ChickGeneral ManagerFlowood, MS$50,000–$60,000Chicken Salad Chick provides a delicious menu with a variety of 13 Chicken Salads, homemade sides, delicious soups, and great sandwiches. More importantly, a perfect General Manager candidate should be reliable, accommodating, courteous, and friendly to ensure that the customers are fully satisfied.
NewAssistant Store Manager EllisAssistant Store ManagerJackson, MSAcquires food safety certification in accordance with company policies and city/state requirements • Always provides support to the store manager • Performs other duties as assigned • High School diploma or equivalent • Basic experience with electronic technology and communications • Minimum of two (2) years of management experience • Management/leadership experience supervising others along with previous experience in scheduling, merchandising; budgeting, and expense control preferred • Leadership and/or management training preferred • Effective oral and written communications • Excellent interpersonal and communication skills • Ability to effectively manage multiple priorities and tasks • Ability to effectively complete administrative paperwork in a timely manner • Proficient in planning and analytical skills (comprehension of P&L; budget and expense) • Strong leadership and time management skills • Bilingual an advantage in certain locations • Must also be able to work in a fast-paced environment Physical Requirements • Requires the ability to reach, bend, balance, lift and transport various objects weighing 20-50 pounds repeatedly throughout the shift; at times, product weight could be 50-80 pds Special Instructions Please do not send any emails, resumes, or call. • Responsible for excellent perishable product offering and management, including in-stock positions, conditions, and shrink exposures • Responsible for interpreting sales data and trends to maintain correct ordering and inventory procedures • Responsible for the implementation of and compliance with all policies and procedures to include accounting procedures and practices, cash handling, inventory processes, loss prevention, payroll administration, sanitation, food safety, documentation, policy violations, administrative paperwork, etc.
Strategic Sourcing and Value Analysis Program Manager FMOL HealthStrategic Sourcing and Value Analysis Program ManagerJackson, MS5 years Strategic sourcing, procurement, value analysis, or project/program management • Bachelors Degree OR combination of education and relevant experience (4 additional years if only HS Diploma) • Drive best value for supplies and purchased services • Explicitly consider and optimize the triple aim goals of improved patient experience, improved quality outcomes, and reduced total cost • Patient experience example metrics are inpatient days avoided, pain score improvement, speed to diagnosis, etc. • Quality outcomes example metrics are infections prevented, readmissions avoided, patient falls avoided, etc • Total cost includes both the "fully-landed" bedside cost to use and utilization of the supply or service over that life of the product or service.
Construction Project Manager I, MEP Data Center Market Gray IncConstruction Project Manager I, MEP Data Center MarketJackson, MSSince 1960, Gray has grown from a regional contractor to a nationally ranked industry leader, serving top domestic and international companies in the following markets: Manufacturing, Food & Beverage, Data Centers, Advanced Technology, and Distribution. Participates in negotiations of contracts with subcontractors and vendors for various trades, ensuring that all phases of the work are encompassed and that a clear definition of work responsibility is defined.
Senior Business Development Manager - Southeast, Gulf Coast Witt O'Briens LLCSenior Business Development Manager - Southeast, Gulf CoastMSWith established operations and response bases anchored in Birmingham, Alabama; Mobile, Alabama; Decatur, Alabama; Savannah, Georgia; and Jacksonville, Florida, Ambipar is positioned as a pre-deployed, regionally rooted partner - not a travel-in contractor - for the refineries, petrochemical facilities, advanced manufacturers, ports, terminals, shipyards, and industrial operators that depend on consistent, high-quality field execution and rapid emergency response. Working knowledge of additional sales and industrial-services platforms, including PecWeb (plant and equipment contractor management), HubSpot, Microsoft Dynamics 365, SAP Sales Cloud, Fieldglass (VMS/contractor management), Procore (project tracking), or equivalent tools used in industrial B2B environments.
Commercial Contract Manager Clayco IncCommercial Contract ManagerMSWith $8.1 billion in revenue for 2025, Clayco specializes in the ''art and science of building,'' providing fast track, efficient solutions for mission critical, industrial, life sciences, power & energy, aviation, commercial, institutional, residential and sports & entertainment related building projects. Operating as the single commercial authority, the CCM serves as the key interface between the client, the field, and the subcontractor community, maintaining full visibility of how site events and decisions connect to contractual rights and obligations from contract award through commercial close-out.
Quality Coordinator II Yates ConstructionQuality Coordinator IIMSMaintain current records providing factual evidence that required quality control activities and / or test have been performed Identifies and resolves problems in a timely manner, gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations uses reason even when dealing with emotional topics. Our portfolio includes commercial and industrial projects from various sectors including arts and culture, civil, commercial, education, entertainment and gaming, federal, healthcare, hospitality, manufacturing, municipal, retail, and technology.
Procurement Manager Marmon Holdings, IncProcurement ManagerPearl, MSThe Procurement Manager develops sourcing strategies, strengthens supplier relationships, mitigates supply chain risks, and drives continuous improvement to support operational excellence, customer satisfaction, and long-term business objectives. This role provides both tactical and strategic leadership across procurement, supplier management, inventory optimization, and cost reduction initiatives while partnering cross-functionally with Operations, Logistics, Engineering, Quality, Finance, and Sales.
Senior Manager, Experiential Ops & Production Wasserman Media Group LLC (London)Senior Manager, Experiential Ops & ProductionJackson, MSHeadquartered in Los Angeles, THE·TEAM's presence spans 28 countries and more than 70 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. Actual base salary is dependent on several factors including but not limited to; market dynamics, location and region, experience, specialized skills/training (education), level of responsibility, budgetary considerations, tenure at the company (for current employees), etc.
Electrical Senior Project Manager (33801) CEC Facilities GroupElectrical Senior Project Manager (33801)Canton, MSThis job may work inside or outside with possible exposure to extreme hot or cold temperatures and weather elements in restricted or confined spaces, and on slippery or uneven surfaces. This role leads and mentors PM's, APM's and PE's, manages risks, and serves as the main point of contact or escalation for internal and external project stakeholders.
Substation Manager at Southern Electric Corporation (SEC) Quanta Services IncSubstation Manager at Southern Electric Corporation (SEC)Flowood, MSSouthern Electric Corporation a Quanta Services, Inc. (NYSE:PWR) company, is an electrical utility contractor specializing in the construction of high-voltage transmission lines, underground, and distribution lines as well as providing emergency restoration services. Collaborate closely with project management, engineering, procurement, environmental, and quality teams to resolve field issues and maintain project momentum.
Assistant General Manager Krystal RestaurantsAssistant General ManagerBrandon, MSPart timeLives People First promise to welcome, include, grow and celebrate each team member and consistently exhibits PRIDE values (Promote teamwork, Respect everyone, Impress customers, Deliver Results and Exemplify Integrity) . Krystal Assistant General Managers understand the importance of providing great energy for restaurant teams and being fresh, friendly and fast for our guest, while focusing on restaurant operations.
NewJackson Quality Tech 2 Milwaukee Electric Tool CorpJackson Quality Tech 2Jackson, MSEvery employee is encouraged to continuously improve and grow, and it is a top priority for managers to develop their teams, making a wide range of internal development opportunities available to all employees. Working Conditions: The physical and weightlifting demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Electrical Project Manager (32306) CECElectrical Project Manager (32306)Canton, MSAccountable for developing and building strong teams for each project while delivering quality output, meeting customer expectations, managing to scope, delivering on time, and delivering within budget. Manage all financial aspects of contracts (costs, billings, and collection) to maintain profitability goals and positive cash flow while simultaneously maintaining a good relationship with the client.
NewAssistant Project Manager SST DirectAssistant Project ManagerJackson, MSFull timeRequirements for Assistant Project Manager: Qualified candidates must have an associate degree or equivalent experience, 2-4 years’ experience as an Assistant Project Manager on large-scale utility solar projects or field experience working on site on Large Scale Utility Solar projects. DIRECT HIRE: We are seeking an experienced Assistant Project Manager to join an EPC (Engineering, Procurement, and Construction) firm that self-performs a significant portion of the construction for utility-scale solar projects.
Regional Parts Manager Terex CorpRegional Parts ManagerMS$101,000–$118,000 / yearWe design and manufacture advanced specialty vehicles-including fire, ambulance, and recreational vehicles-alongside waste collection vehicles, materials processing machinery, mobile elevating work platforms, and equipment for the electric utility industry. Through our global dealer, parts and service network and true value-creating digital solutions, we deliver best-in-class lifecycle support, helping customers maximize return on investment.
Manager of Health Management (RN) Mississippi TelligenManager of Health Management (RN) MississippiMississippi, Mississippi5 years experience in a healthcare environment with demonstrated expertise in care management, care coordination, and/health care quality improvement, including experience with case management and evidence-based clinical guidelines; 3 – 5 years managing projects and/or a professional staff; Demonstrated experience working in a fast paced and deadline driven environment; Positions working on specific contracts may require U.S. Citizenship. If you need assistance to navigate Telligen’s careers website or to apply for a position, please send an email to [email protected] We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
Safety & Health Manager - Distributed Energy - MS Black & Veatch Holding CoSafety & Health Manager - Distributed Energy - MSCanton, MS5+ years safety and health experience All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal/civil background check, drug screen, and motor vehicle records search, in compliance with any applicable laws and regulations. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process because of a disability, please contact the Employee Relations Department at +1-913-359-1622 or via our accommodations request form.
QA Operator 2Nd Shift Wayne Farms, Inc.QA Operator 2Nd ShiftHazlehurst Plant, MSRESPONSIBILITIES AND TASKS: Under minimal supervision, communicate with Production & QA Team Members, Team Leaders, and Supervisors to assure proper handling of all products and timely correction of deficiencies. Verify receiving of incoming raw materials and ingredients, informs Shipping/Receiving Team Leader and QA Team Leader or QA Coach if any product does not meet specifications.
Civil Manager at Southern Electric Corporation (SEC) Quanta Services IncCivil Manager at Southern Electric Corporation (SEC)Flowood, MSSouthern Electric Corporation a Quanta Services, Inc. (NYSE:PWR) company, is an electrical utility contractor specializing in the construction of high-voltage transmission lines, underground, and distribution lines as well as providing emergency restoration services. Collaborate closely with project management, engineering, procurement, environmental, and quality teams to resolve field issues and maintain project momentum.
General Manager - Richland MS 74310 (Richland, MS) Zaxby's FranchiseesGeneral Manager - Richland MS 74310 (Richland, MS)Richland, MSCompletes daily and weekly administrative duties such as preparing employee payroll, employee scheduling, till verification, safe counting, taking the deposit to bank, inputting financial data into computer, compiling weekly sales reports, controlling hourly labor, and managing applicant and employee records. Safely uses all food preparation equipment including knives, peelers, lettuce chopper, tomato and lemon slicer, tea urns, bake oven, and any other potentially hazardous objects.
General Manager - Madison MS 67201 (Madison, MS) Zaxby's FranchiseesGeneral Manager - Madison MS 67201 (Madison, MS)Madison, MSCompletes daily and weekly administrative duties such as preparing employee payroll, employee scheduling, till verification, safe counting, taking the deposit to bank, inputting financial data into computer, compiling weekly sales reports, controlling hourly labor, and managing applicant and employee records. Safely uses all food preparation equipment including knives, peelers, lettuce chopper, tomato and lemon slicer, tea urns, bake oven, and any other potentially hazardous objects.
Project Manager III LancesoftProject Manager IIIJackson, MS$60Onsite work-could change to 3 days a week onsite after training Power BI - is a nice to have Experience with Governance structure and producing formal Governance presentations for executive leadership Microsoft Suite Experience . In the Governance track, you will maintain executive ready materials for a company wide reliability initiative;in the administrative track, you will drive contract compliance, provide project management expertise and capabilities to elevate scheduling certainty and portfolio prioritization.
Project Manager IV LancesoftProject Manager IVJackson, MS$76.07Previous request notes: Onsite work-could change to 3 days a week onsite after training Power BI - is a nice to have Experience with Governance structure and producing formal Governance presentations for executive leadership Microsoft Suite Experience. In the Governance track, you will maintain executive ready materials for a company wide reliability initiative;in the administrative track, you will drive contract compliance, provide project management expertise and capabilities to elevate scheduling certainty and portfolio prioritization.
Key Account Manager, Industrial Water Treatment - CPI, Power and Mining - Southeast Solenis LLCKey Account Manager, Industrial Water Treatment - CPI, Power and Mining - SoutheastMS$73,410–$107,657 / yearThe company's product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. The ideal candidate is someone who thrives in a customer-facing environment, understands how to navigate complex sales cycles, and enjoys identifying opportunities to expand existing business relationships.
Supply Chain Manager Iberia Foods Brooklyn Bottling OrganizationsSupply Chain ManagerJackson, MississippiThe Supply Chain Manager is responsible for developing, communicating, and maintaining an effective production schedule in coordination with our production planner by ensuring the uninterrupted flow, accuracy, and control of raw materials and ingredients. This role bridges executive direction, production execution, and supply chain discipline to minimize downtime, reduce changeovers, and ensure materials are available, compliant, and properly accounted for.
Construction Project Manager I, MEP - Data Center Market Gray ConstructionConstruction Project Manager I, MEP - Data Center MarketJackson, MississippiSince 1960, Gray has grown from a regional contractor to a nationally ranked industry leader, serving top domestic and international companies in the following markets: Manufacturing , Food & Beverage , Data Centers , Advanced Technology , and Distribution . Participates in negotiations of contracts with subcontractors and vendors for various trades, ensuring that all phases of the work are encompassed and that a clear definition of work responsibility is defined.
Onsite Safety Manager Faith TechnologiesOnsite Safety ManagerJackson, MississippiCompletes, submits, and tracks forms of written communication including, but not limited to: toolbox talks, site-specific safety plans and forms, procedures, and correspondence. The ideal candidate would be proficient in the use of a PC and Microsoft Office Suite, have thorough knowledge of federal safety regulations as well as the electrical construction trade, and the ability to operate various types of construction equipment.
Territory Sales Manager TRINITY STAFFING SOLUTIONS LLCTerritory Sales ManagerJackson, MSFull timeRole Benefits: 100% uncapped commission with monthly payouts, 90-day startup income based on local cost of living to help you launch successfully, paid mileage averaging $1,400 per month, and monthly performance bonuses and incentive programs, Annual bonus opportunities, President's Club recognition and awards. Strong relationship builder who enjoys meeting customers face-to-face and consult with them about industrial solutions and supplies - In other words: excellent communication, listening, and problem-solving skills.
Manager, Health Plan Provider Engagement (Remote in MS) Molina Healthcare IncManager, Health Plan Provider Engagement (Remote in MS)Jackson, MSRemoteDrives provider participation in Molina risk adjustment and quality efforts (e.g., supplemental data, electronic medical record (EMR) connection, clinical profiles programs) and use of the Molina provider collaboration portal. Demonstrates provider engagement subject matter expertise; works collaboratively across the health plan and Molina's centers of excellence and shared services to drive improved risk adjustment and quality of care.
Restaurant Manager Wendy'sRestaurant ManagerPearl, MississippiIn this role, the Restaurant Manager will support the General Manager by providing coaching to the team and creating and supporting a fun, inviting work environment where the team feels respected and valued. In summary, the Restaurant Manager assists the General Manager in operating and maintaining the restaurant to maximize profitability and customer satisfaction.
Restaurant Manager In Training- 1224 Wendy'sRestaurant Manager In Training- 1224Pearl, MississippiIn this role, the Restaurant Manager will support the General Manager by providing coaching to the team and creating and supporting a fun, inviting work environment where the team feels respected and valued. With the support of a General Manager (GM) or District Manager (DM), the Restaurant Manager will manage the daily operations and staff of a Wendy’s restaurant.
Senior Project Manager Brasfield & Gorrie LLCSenior Project ManagerJackson, MSBachelor degree in construction, engineering, or related field, or related construction experience Minimum of 10 years of construction experience Understanding of all aspects of project management Ability to manage multiple projects and groups of people Proven leadership ability Working knowledge of Prolog and other construction software Thorough understanding of financial accounting systems Proven ability to deliver projects within contract requirements Effective oral communication and interpersonal skills Technical writing skills Conflict resolution skills and experience with successfully resolving disputes Superior organizational skills Ability to multitask and prioritize resources Willingness to travel and/or relocate, as both may be required. Responsibilities Brasfield & Gorrie has an exciting opportunity for a Senior Project Manager to join our Jackson, MS team.
RETAIL DISTRICT MANAGER UNASSIGNED in JACKSON, MS Dollar General CorpRETAIL DISTRICT MANAGER UNASSIGNED in JACKSON, MSJACKSON, MSIdentify and develop new business opportunities within operational area (i.e., distribution flow improvements, merchandising display efforts, store growth and real estate site selection, recruiting strategy, training and development priorities, employee Relations, customer service, systems implementation, etc.). Demonstrated strong interpersonal and leadership skills including a willingness to consistently provide superior customer service, the ability to react appropriately under pressure, and the ability to apply good judgment in ambiguous situations.
RETAIL DISTRICT MANAGER UNASSIGNED Dollar GeneralRETAIL DISTRICT MANAGER UNASSIGNEDJACKSON, MississippiFull timeIdentify and develop new business opportunities within operational area (i.e., distribution flow improvements, merchandising display efforts, store growth and real estate site selection, recruiting strategy, training and development priorities, employee Relations, customer service, systems implementation, etc.). Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations.
Assistant Store Manager (Full-time) - Pearl, MS Hibbett IncAssistant Store Manager (Full-time) - Pearl, MSPearl, MSThe Assistant Manager is responsible for assisting and consulting the Store Manager and regarding overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the store's goals. Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.