Maintenance Technician Redstone ResidentialMaintenance TechnicianEugene, OregonPOSITION SUMMARY: The Maintenance Supervisor is primarily responsible for maintaining and enhancing the value of the community while also maximizing the living experience for residents and the community. Headquartered in Provo, Utah, we combine industry-leading systems with a high-energy culture to deliver exceptional property performance and resident experiences.
Operations Manager TE Connectivity plcOperations ManagerWilsonville, OR$121,000–$151,200 / yearCoordinate with Supervisors, Engineering, Quality Control, and other related functions to discuss problems and transmit/receive information relative to production specifications, deviations, method and procedure changes, and other related subjects to solve production problems, improve efficiencies, and maintain high-quality levels. As a trusted innovation partner, our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers enabling artificial intelligence, and more.
CMHC Clinic Manager and Field Experience Coordinator Bushnell UniversityCMHC Clinic Manager and Field Experience CoordinatorEugene, ORAs an effective CMHC program team member, the Clinical Field Experience Coordinator's role is to help create and coordinate all CMHC student Internship and Practicum placements (practicum and Internship students, practicing under supervision of experienced professionals, treat children, individuals, couples, and families of all backgrounds and beliefs). Ensures that supervision of practicum and internship students includes secure audio or video recordings and/or live supervision of students' interactions with clients that are in compliance with applicable institutional, state, federal, and international privacy requirements for all program delivery types.
Research Pilot Brewery Manager OSU Oregon State UniversityResearch Pilot Brewery ManagerCorvallis, OregonAs a public-facing representative of OSU Brewing Science and the Department of Food Science and Technology, the manager builds relationships with industry partners, prospective students, alumni, and other stakeholders, helping strengthen the department's research enterprise, enhance student training, and expand collaborations with the brewing and beverage industries. This position manages a modern research brewery that supports externally funded research, industry-sponsored projects, and experiential student learning while working closely with internationally recognized faculty, USDA Agricultural Research Service scientists located on the OSU campus, and partners across the brewing value chain.
Food & Beverage Outlets Manager Troon Golf LLCFood & Beverage Outlets ManagerBend, OR$70,000–$80,000 / yearFounded in 1990 and headquartered in Scottsdale, AZ, Troon is the world's largest professional club management company, that specializes in services in golf, hospitality, and residential communities. Organizes and directs worker training programs, resolves personnel problems, assists in hiring new staff, schedules staff, and evaluates employee performance.
Manager - Property Management Les Schwab Tire CentersManager - Property ManagementBend, ORPartnering with Real Estate, Construction, Facilities, Legal, Finance, Risk, and Operations, this role serves as the primary owner for landlord-controlled and lease-related property matters and the escalation point for recurring or unresolved property issues that impact store operations. Maintain portfolio reporting and risk tracking for critical dates, landlord issues, open property matters, recurring store-impacting issues, occupancy costs, lease risks, deferred maintenance trends, and other portfolio risks.
Pharmacy Manager Costco Wholesale CorporationPharmacy ManagerROSEBURG, OregonOversees and participates in dispensing prescription medications: measuring, labeling, checking for drug interactions, verifying with physicians, and selecting substitutions when necessary. Responds to employee concerns using problem-solving skills, tact, and discretion in accordance with the Costco Employee Agreement and other applicable regulations.
Power & Data Systems Manager Oregon State UniversityPower & Data Systems ManagerCorvallis, OR$84,900–$100,200 / yearFACTS: Top 1.4% university in the world More research funding than all public universities in Oregon combined 1 of 3 land, sea, space and sun grant universities in the U.S. 2 campuses, 11 colleges, 12 experiment stations, and Extension programs in all 36 counties 7 cultural resource centers that offer education, celebration and belonging for everyone 100+ undergraduate degree programs, 80+ graduate degrees plus hundreds of minor options and certificates 35k+ students including more than 2.3k international students and 10k students of color 217k+ alumni worldwide For more interesting facts about OSU visit: https://oregonstate.edu/about As PacWave transitions into its operational phase, OSU is seeking a Power & Data Systems Manager to assist the PacWave team in establishing the facility as a leading global test facility, which will provide the marine energy sector with the opportunity to test and conduct research, development, demonstration, and deployment (RDD&D) activities for wave energy systems and other technologies.
Store Manager in Training (Hourly) Jacksons Food Stores IncStore Manager in Training (Hourly)Fairview, OR$21–$26 / hourEnsure effective store operations including, but not limited to, cash control, inventory, bank drops, daily reports, work schedules, and food service quality with its availability, quality, efficiency of production, etc. Work safely in work conditions that include heat, cold, allergen, noise, and fume/chemical/odor from gasoline and cleaning chemicals.
Assistant Manager 7259 Domino's Pizza IncAssistant Manager 7259Oregon, OR$15.55–$20 / hourStarting wage for all newly hired assistant managers is based on prior experience, but generally starts out at minimum wage + $.50 with raises available based on performance reviews by the Regional Supervisors, typical in 4 week increments. While performing the duties of this job, the team member may be required to work outdoors, in various temperatures, in a noisy environment, near moving mechanical parts, with dangerous equipment or sharp tools, and around fumes, odors, dust or toxic chemicals.
Wardrobe and Hair Manager Oregon Shakespeare FestivalWardrobe and Hair ManagerAshland, OregonStage Management: regarding AEA updates, run crew assignment needs, and show breakdowns; keeping apprised changes to entrances/exit locations and run times; collaborating closely with quick changes prioritizing crew and actor safety, and specific needs for any given performance, understudy fittings, etc. Collaborates and communicates with the Costume Shop to balance the show requirements with OSF resources to meet show and performer needs safely and efficiently- regarding wig builds, quick changes, understudy fittings and wig fittings, and hair prep or style.
Club Manager Planet Fitness WestClub ManagerRoseburg, OregonPFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Recruit, hire, train and develop a high performing staff consisting of Assistant Managers, Member Service Representatives, Trainers and Custodians.
Operations Manager I Metropolitan Stevedore CompanyOperations Manager IPortland, ORPart timeReporting to the Director of Operations, this role directs union labor to ensure safe, efficient, and compliant cargo-handling operations while exercising independent judgment and discretion. Knowledge: Thorough understanding of operating procedures for terminal equipment, including mobile and fixed equipment, ship loaders, ship’s gear cranes, locomotives, rail switching, and bulk cargo operations.
Assistant Facilities Manager TopgolfAssistant Facilities ManagerHillsboro, OregonAbility to navigate and work within tight, restricted, and low-clearance spaces requiring sustained kneeling, crouching, and crawling positions. Ability to work in and transition between extreme temperature environments including high heat and freezing conditions for extended periods outdoors.
Maintenance Tech PortlandMaintenance TechPortland, Oregon$18–$23 / hourWe own and operate a portfolio of multifamily properties throughout the United States including key markets such as Austin, Houston, El Paso, Albuquerque, Lexington, Portland, and recently Oklahoma City - with close to 5,000 units under management. This includes identifying and resolving issues, conducting regular maintenance inspections, and responding to service requests in a timely manner.
R&D Project Manager Amrize LtdR&D Project ManagerPortland, OR$115,000–$135,000 / yearWorking with cross-functional teams, this position keeps projects on schedule, ensures that all Gate information is provided and accurate, supports effective use of the Innovation System, and provides stakeholders with the updates needed for Gate decisions. The Project Manager supports the development and execution of projects within the Amrize Innovation System, including new products, product improvements, and cost-reduction initiatives that align with the company's growth strategy.
NewMaintenance Technician PEREGRINE BEAVERTON MANAGEMENTMaintenance TechnicianBeaverton, ORPart timeAbility to hear, understand and communicate orally and in writing to communicate with staff, vendors, and guests a normal in-person and phone conversation. • Maintain for the proper use, cleaning, maintenance and storage of all tools, (i.e. brushes, rollers, paint sprayers, trays, ladders, scaffolds, etc.) and supplies.
Assistant Manager 7292 Domino's Pizza IncAssistant Manager 7292Oregon, OR$14.95–$18 / hourStarting wage for all newly hired assistant managers is based on prior experience, but generally starts out at minimum wage + $.50 with raises available based on performance reviews by the Regional Supervisors, typical in 4 week increments. While performing the duties of this job, the team member may be required to work outdoors, in various temperatures, in a noisy environment, near moving mechanical parts, with dangerous equipment or sharp tools, and around fumes, odors, dust or toxic chemicals.
Plant Manager TRANSPACIFIC FOOD, INC.Plant ManagerSalem, ORWhile performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop; kneel; crouch; or crawl; and talk; or hear. · Responsible for all documentation creation, implementation, and retention in regard to SQF, FISMA, GAP, PRIMUS and all other audits conducted at Transpacific Processing pertaining to Plant training, production processes, associate accountability, and safety compliance.
Loss Prevention District Manager Bi-Mart CorporationLoss Prevention District ManagerEugene, Oregon$83,464–$95,388 / yearFull timeThe Loss Prevention District Manager position is responsible for managing all store and district level loss prevention operations for the stores within his/her area to include: internal investigations, safety and Loss Prevention audits, hiring, training, and supervising Loss Prevention Officers (LPO), and maintaining physical security equipment (locks, panic hardware, CCTV, etc.). The Loss Prevention (LP) team provides comprehensive support to the Company's retail stores, distribution center, and business office in the areas of: internal and external theft control, OSHA compliance, and liability claim management.
Jack In The Box - ASSISTANT RESTAURANT MANAGER Feast EnterprisesJack In The Box - ASSISTANT RESTAURANT MANAGERHermiston, ORHigher Profits: Partners with Restaurant Manager in using management information tools to analyze restaurant operational and financial performance each Period, including I&E, quality and service reports, health inspections, HACCP, etc; identifies trends and consults with management on implementing action plans for improvement; uses data to analyze business results; and contacts regional and CSC resources as Develops and executes action plans to increase restaurant sales and profitability by executing the Service Profit Chain and understanding its impact on the overall business; considers cost/benefit impact of financial decisions and works to protect the JIB brand. Monitors staffing levels to ensure sufficient development and talent; ensures systems for training employees on workstations are fully implemented and adhered to by management and team members; identifies and develops internal candidates for management and Team Leader Works with restaurant team to ensure effective execution of "My Promise to You" and the Service Profit Chain; creates a restaurant environment that friendly, fun, clean, and safe; treats all employees with care and respect; motivates and inspires employees to achieve high performance while adhering to Company procedures; recognizes and rewards employees appropriately.
Restaurant Manager Pyramid Hotel GroupRestaurant ManagerBend, ORFrom being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services.
Resident Manager Carla Properties LTDResident ManagerBeaverton, OR$5,500–$6,250Full timeSkills required for the position include: Excellent customer service Intermediate computer skills Must have excellent attention to detail and stellar organizational skills Experience with Yardi and Tenant Tech Excellent Leadership skillsWORK SCHEDULE This is a full-time position that requires working on the weekends. At Carla Properties, we have an exceptional team of motivated, customer service focused employees who enjoy helping our residents feel at home in our apartment communities.
Hardware Department Manager Bi-Mart CorporationHardware Department ManagerBrookings, Oregon$21.70–$24.40 / hourFull timeOur Hardware Department Manager's daily tasks include prompt and friendly service to our customers, precise handling of customer transactions, ensuring sales clerks receive all required breaks, and working closely with store management to build teamwork and pride of ownership within the store. Other responsibilities can include; inventory replenishment, ensuring that department fixtures are clean & well-stocked, and helping train new employees on department responsibilities.
Jack in the Box - RESTAURANT MANAGER Feast EnterprisesJack in the Box - RESTAURANT MANAGERPendleton, ORWorks with restaurant management team to ensure all facets of "My Promise to You" and the Service Profit Chain are executed; creates a restaurant environment that is "employee friendly," fun, clean and safe; takes accountability for motivating and inspiring employees to achieve high performance; treats all employees with respect and dignity; and regularly recognizes and rewards employees. Managerial Courage - Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
Office Manager 839108 SelectempOffice Manager 839108Santa Clara, OR$25–$28 / hourSocial Media & Marketing Support: Creating and scheduling basic social media posts (Facebook, Instagram, LinkedIn); collecting before-and-after jobsite photos; monitoring online reviews and inquiries. Customer Service & Scheduling: Serving as the professional first point of contact; collecting and entering customer leads; assisting with scheduling estimates, jobs, crew coordination, and tracking weather delays.
Field Project Manager & Service Technician Lean Synergy SolutionsField Project Manager & Service TechnicianPortland, OR$30–$43 / hourAs a resident technician, this individual acts as a trusted advisor to on-site personnel while representing the company professionally — mentoring junior technicians, supporting customer training, and contributing to continuous improvement efforts that enhance machine performance, reliability, and operational efficiency. The Resident Field Service Technician serves as the primary technical liaison between our client and its manufacturing partner, providing on-site support for machine installations, commissioning, maintenance, troubleshooting, repairs, and continuous improvement initiatives.
NewQuality Manager Amsted Industries IncQuality ManagerClackamas, ORAccordingly, the Company will not pay wages to any employee at a rate less than the Company pays to other employees for work that is substantially equivalent and requires comparable skills unless a bona fide factor justifies a pay differential. Works directly with customers on review of nonconforming product to include issuance and management of corrective actions (8D's), as required, and visits to the customer facilities to report on actions taken to address quality concerns.
Retail Store Manager Quantum RecruitersRetail Store ManagerEugene, OR$29–$38 / hourYou'll be responsible for creating efficient systems, developing employees, improving profitability, and ensuring every customer receives an outstanding experience. Successful candidates will be able to: Drive year-over-year sales growth through exceptional operations, merchandising, team leadership, and community engagement.
Assistant Manager Planet Fitness WestAssistant ManagerGrants Pass, OregonPFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Job Summary The Assistant Manager will be responsible for assisting in the oversight of gym operations to ensure an exceptional “Judgement Free” member experience as well as a financially successful club.
Community Manager Cardinal Group Holdings LLCCommunity ManagerCorvallis, ORIncumbents must be able to physically access all exterior and interior parts of the property and amenities and must be able to work inside and outside in all weather conditions including, but not limited to rain, snow, heat, hail, wind and sleet. Incumbents work both inside and outside of apartment buildings and in all areas of the property including amenities and have frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous.
Fueling Operations Support Manager - REMOTE Ryder System IncFueling Operations Support Manager - REMOTESalem, ORRemoteAnalyze and troubleshoot various fueling systems (UST/AST alarm monitoring, Automatic Tank Gage (ATG), interstitial, Probes, sensors, spill buckets, sumps, Turbine Transfer Pumps (STP), Under Dispenser Containment (UDC), DEF systems, dispersers, piping, tank cleaning, Filters, others) to develop custom solutions for customers. A Fueling Operations Support Manager provides a wide range of technical and customer support for fueling facilities (preventative maintenance, service, inspections, repairs, projects, environmental compliance, others) primarily within the transportation, retail, commercial, industrial, institutional and agricultural industries.
Maintenance Supervisor - West End Greystar Management ServicesMaintenance Supervisor - West EndPortland, OregonOversees and completes the “make-ready” process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work. • Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members, and other business contacts, respond courteously to questions and requests, and stay calm when addressing and resolving customer problems.
PM Operations Mgr CBRE Group IncPM Operations MgrPortland, ORCBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world's largest commercial real estate services and investment firm (based on 2024 revenue).
Club Manager Core Development and Management-Planet FitnessClub ManagerMedford, OregonPlease note that certain benefits listed above are for full-time employees only Pay Range Placement Statement: Placement within the established pay range for each role will be determined based on a combination of factors, including but not limited to: Relevant skills. All of our Team Members at Planet Fitness share one thing in common – a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone® Exhibit a positive and upbeat attitude.
STORE MANAGER CANDIDATE IN OAKRIDGE, OR Dollar General CorpSTORE MANAGER CANDIDATE IN OAKRIDGE, OROAKRIDGE, ORAssist with store merchandising by facilitating and/or participating in staging, stocking and storage of merchandise; ensuring that merchandise is presented according to established practices and store manager direction; and properly utilizing merchandise fixtures, signing and pricing of merchandise. GENERAL SUMMARY: The Store Manager Candidate supports the Store Manager in the effective implementation of all store processes including employee supervision, staffing, inventory management, stocking and receiving, paperwork, and store needs.
Lift Operations Assistant Manager Mountain Capital PartnersLift Operations Assistant ManagerCrescent, ORIn coordination with the Lift Operations Manager, develop and execute winter training plans for safe lift operations, ticket and pass scanning, daily logs and needed reporting, authorized-channel communications, and department and company policies and procedures. Work with supervisors to complete daily rotational lift checks to ensure OICs and Lift Operations team members are present; monitor daily operations to ensure all stations are in compliance with OSHA, ANSI, and USFS regulations and requirements.
Hardware Store Manager The Broadway Hardware GroupHardware Store ManagerPortland, OR$18.77–$20.50 / hourFull timeHere's what you need to become our Hardware Store Manager:Strong leadership skillsAbility to manage inventoryExperience with merchandisingRetail experience (preferred)ARE YOU EXCITED ABOUT THIS HARDWARE STORE MANAGER POSITION?Apply today with our quick initial application and take the next step in your management career! Locally owned yet nationally recognized as the "biggest little hardware store" in town, we're proud to offer exceptional customer service and a wide range of products, from plumbing and gardening to paint, BBQ, and beyond.
Sr. Project Manager GpacSr. Project ManagerPortland, OR125000–150000GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. Provide workload forecasting as new projects are secured and provide progress analysis regarding prospective unsecured projects .
Operations Manager II Arclin CareerOperations Manager IISpringfield, OregonRooted in scientific discovery and innovation, Arclin’s materials redefine performance across industries - from Firepoint®’s patented intumescent technology that helps stall flames and save lives to the iconic Kevlar® and Nomex® brands trusted to protect those who serve, strengthen aerospace and industrial systems, and perform where reliability and safety are top of mind. Our technologies make homes and transportation safer, help crops flourish, keep water clean, protect first responders and members of the military, and preserve the purity of essential pharmaceuticals.
NewEmergency Services Manager Mac's ListEmergency Services ManagerPortland, ORAdditional qualifications for Emergency Shelter Manager: Two years of experience working with survivors of domestic violence or relevant experience in direct service with marginalized communities required (impacted by racism, homophobia, transphobia, poverty, alcohol and drug abuse, domestic violence, etc.). Demonstrated experience in problem solving, time management, creating work plans and timelines, training and development, decision-making, leadership, and prioritizing tasks; excellent attention to detail and quality of work.
Regional Manager BrighthavenRegional ManagerPortland, OregonWe believe that bringing together people with diverse thoughts, backgrounds, talents, and experiences at all levels of our organization, including the executive team, enables us to proactively and creatively achieve our mission to enable opportunities for hard-working American families. An Approach that is positive and Professional - Consistently demonstrate an approach of active listening and understand that your participation and support are integral to the success of Avanath, ensuring that each resident and staff member feels seen, heard, and valued as you and the staff work to resolve challenges.
Facilities Manager - Hillsboro CBRE Group IncFacilities Manager - HillsboroHillsboro, ORAbout the Role: As a CBRE Data Center Facilities Manager, you will manage a team responsible for overseeing critical infrastructure operations and 24/7/365 maintenance for a data center facility, campus, or critical asset portfolio. This job is a part of the Facilities Management functional area, focusing on maximizing uptime, mitigating operational risk, and providing strategic support regarding high-density cooling, power distribution, and infrastructure lifecycle plans.
STORE MANAGER CANDIDATE IN DRAIN, OR Dollar General CorpSTORE MANAGER CANDIDATE IN DRAIN, ORDRAIN, ORAssist with store merchandising by facilitating and/or participating in staging, stocking and storage of merchandise; ensuring that merchandise is presented according to established practices and store manager direction; and properly utilizing merchandise fixtures, signing and pricing of merchandise. GENERAL SUMMARY: The Store Manager Candidate supports the Store Manager in the effective implementation of all store processes including employee supervision, staffing, inventory management, stocking and receiving, paperwork, and store needs.
NewSenior Project Manager Potelco, Inc.Senior Project ManagerHubbard, Oregon$150,000–$170,000 / yearFull timeWe are proud to be working with some of the region’s largest energy companies as we continue to modernize their electric systems, move towards de-carbonization, and maintain thousands of miles of overhead and underground lines serving millions of residential and commercial customers. We specialize in engineering, procurement, and construction (EPC) services, which include designing, estimating, material acquisition, project management, construction, emergency power restoration, system maintenance, and similar services.
STORE MANAGER CANDIDATE IN LA PINE, OR Dollar General CorpSTORE MANAGER CANDIDATE IN LA PINE, ORLA PINE, ORAssist with store merchandising by facilitating and/or participating in staging, stocking and storage of merchandise; ensuring that merchandise is presented according to established practices and store manager direction; and properly utilizing merchandise fixtures, signing and pricing of merchandise. GENERAL SUMMARY: The Store Manager Candidate supports the Store Manager in the effective implementation of all store processes including employee supervision, staffing, inventory management, stocking and receiving, paperwork, and store needs.
Assistant Manager Core Development and Management-Planet FitnessAssistant ManagerMedford, OregonAll of our Team Members at Planet Fitness share one thing in common – a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone® Exhibit a positive and upbeat attitude. *Please note that certain benefits listed above are for full-time employees only Pay Range Placement Statement: Placement within the established pay range for each role will be determined based on a combination of factors, including but not limited to: Relevant skills.
STORE MANAGER CANDIDATE IN GLIDE, OR Dollar General CorpSTORE MANAGER CANDIDATE IN GLIDE, ORGLIDE, ORAssist with store merchandising by facilitating and/or participating in staging, stocking and storage of merchandise; ensuring that merchandise is presented according to established practices and store manager direction; and properly utilizing merchandise fixtures, signing and pricing of merchandise. GENERAL SUMMARY: The Store Manager Candidate supports the Store Manager in the effective implementation of all store processes including employee supervision, staffing, inventory management, stocking and receiving, paperwork, and store needs.
Maintenance Coordinator WP CPP Holdings LLCMaintenance CoordinatorAlbany, ORPrimary Purpose: Plan, direct, and coordinate all facility maintenance to ensure proper safety, sanitation, and mechanical functions for the facility including equipment, buildings, and grounds. CPP provides its customers with a "total solution" source, taking them from concept to finished product with one of the broadest and most diverse product offerings in the industry.
Information Technology - IT Support Manager Three Rivers Casino ResortInformation Technology - IT Support ManagerFlorence, ORThe IT Support Manager oversees daily Service Desk operations to ensure timely, high-quality technical support for all team members, while leading the team in delivering strong customer service and maintaining clear communication across departments to support business continuity. General knowledge and ability sufficient to step in for all level ticketing system incidents to analyze, troubleshoot, and resolve problems regarding hardware, software, servers, operating systems, and networking devices (switches, routers, firewalls).