Cleveland, OH30+ days ago
Job Responsibilities Assisting with promotions, limited-time offers, and meal plan sales - including working with food for sampling and tabling events Supporting our social media presence Helping plan, prepare, and execute theme nights, specialty events, and marketing campaigns Providing front desk coverage and assist guests with dining questions and directions, address concerns calmly and professionally, and relay important feedback or recurring issues to the team Taking photography at events and capturing content for promotions and LTOs Hosting weekly tabling events and engaging with the CSU community Hosting game nights at Viking Public House (e.g., Bingo, Trivia) Representing Viking Food Co. at freshman and transfer orientations, presenting meal plan options, locations, and program information Assisting with more than 50 events per academic year, including pre-planning, setup, decorating, tabling, and food sampling Building strong, positive relationships with supervisors and managers across all dining locations, as collaboration is essential for many projects Because of these responsibilities, ambassadors must be: Comfortable being on camera and appearing on our social platforms Friendly, outgoing, and confident engaging with students, faculty, and staff Strong communicators with great customer service skills Able to represent Viking Food Co. positively and professionally at all times In addition, the Marketing Department manages the Viking Food Co. website, Viking Public House website, all dining social media accounts, digital advertising, and the Transact Mobile App. Training & Expectations As a Dining Ambassador, you will receive the tools, training, and support needed to feel confident in your role as one of the faces of Viking Food Co. You will be expected to learn all aspects of our dining program-including locations, offerings, policies, events, and general operations-so that you can effectively communicate with both current and incoming students.