NewActivity Aide Regency at Whitmore LakeActivity AideWhitmore Lake, MISee Ciena Healthcare Management Privacy Policy at https://apploi.com/privacy_policy/ and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. Supports the Activity Director or Assistant Activity Director with facilitation of activity programs designed to meet the interests and physical, mental, and psychosocial well-being of each patient.
Part 135 Director of Aircraft Maintenance STS Technical ServicesPart 135 Director of Aircraft MaintenanceWaterford, MIThis position is ideal for an experienced aviation maintenance leader with deep Part 135 knowledge, strong regulatory understanding and the ability to manage people, budgets, aircraft availability and maintenance performance in a high-level corporate aviation environment. This role is responsible for overseeing maintenance control activities, ensuring FAA compliance, improving operational efficiency and leading the maintenance program across a diverse turbine aircraft fleet.
staff - Registered Nurse (RN) - Director ED - Emergency Department - $31-43 per hour Detroit Medical Centerstaff - Registered Nurse (RN) - Director ED - Emergency Department - $31-43 per hourCommerce Township, MI$31–$43 / hourTo meet the needs of our community, we operate 8 hospitals and more than 140 clinics and outpatient facilities across southeast Michigan, including a nationally recognized dedicated pediatric hospital (Children’s Hospital of Michigan) as well as a nationally recognized rehabilitation hospital (Rehabilitation Institute of Michigan). Summary : Reporting to the VP Patient Care Services or chief nursing leader for the site and through subordinate leadership personnel, directs practice, quality, personnel, operations and financial activities of nursing services and other departments, such as respiratory therapy, as assigned.
Registered Nurse (RN) - Director Hospice - $70K-90K per year Elara CaringRegistered Nurse (RN) - Director Hospice - $70K-90K per yearSouthfield, MI$70,000–$90,000 / yearElara Caring is one of the nation’s leading providers of home-based care with a growing footprint of 26,000 caregivers and 60,000 patients in 18 states. Whether you are new to home-based care or a seasoned in-home care professional, Elara Caring will meet you where you are and develop a unique learning plan that recognizes your experience and invests in your clinical professional journey.
Director - Radiology Technologist - $24-32 per hour Detroit Medical CenterDirector - Radiology Technologist - $24-32 per hourDetroit, MI$24–$32 / hour1. Analytical ability to create solutions to difficult administrative, technical or human situations, to anticipate and resolve a broad range of issues and concerns on multiple, sometimes unrelated topics, to determine the need for process development and refinement, to independently evaluate situations and outline ramifications of multiple solutions or options, to recommend goals for a function/area and understand when intervention in current work processes must occur to ensure successful delivery of service. To meet the needs of our community, we operate 8 hospitals and more than 140 clinics and outpatient facilities across southeast Michigan, including a nationally recognized dedicated pediatric hospital (Children’s Hospital of Michigan) as well as a nationally recognized rehabilitation hospital (Rehabilitation Institute of Michigan).
Newstaff - Director Registered Nurse (RN) - Case Management - $67K-97K per year Detroit Medical Centerstaff - Director Registered Nurse (RN) - Case Management - $67K-97K per yearDetroit, MI$67,000–$97,000 / yearLeadership skills including demonstrated willingness to pursue leadership roles with increasing levels of accountability, comfort with decision-making responsibilities, coaching, teaching and counseling skills, and the ability to inspire and build confidence in others and to forge alliances and garner support. Oversees hospital utilization performance improvement and operational management of the site Case Management Department to promote effective utilization of hospital resources, ensure processes support appropriate reimbursement for services rendered, support efficient patient throughput, and ensure compliance with all state and federal regulations related to case management services.
Finance Director - Americas Page Group USAFinance Director - AmericasFarmington Hills, MI$170,000–$175,000 / yearFull timeThis person will also do all the "fun stuff" as a Business Partner to the Americas President and overall divisional leadership working on strategy, M&A, integration support, and driving strategic business growth. The Director of Finance - Americas will be a key member of the executive leadership team in the Americas reporting directly to the Americas President and dotted line to the Divisional CFO.
NewIn Service Director Pomeroy LivingIn Service DirectorRochester Hills, MI$80,000–$90,000 / yearResponsibilities: Develop and Deliver Training Programs: Plan, develop, and deliver engaging and informative training programs for all levels of staff, including new hires, existing employees, and management. Staff Development: Work collaboratively with department managers, nurses, and peer groups to identify training needs and develop individualized learning plans for staff.
Activity Director Reserve at Orchard LakeActivity DirectorWest Bloomfield, MichiganThe Reserve at Orchard Lake, Oakland County's premiere assisted living and memory care center is looking for an Activities Director to design and create a life enrichment program that will keep our residents interested in activities and programs that keep them active in the community. Provide guidance and act as a resource to staff on the importance of life enrichment and other areas regarding the quality of life for residents.
Life Enrichment / Activity Director StoryPointLife Enrichment / Activity DirectorLivonia, MIThis classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. The Life Enrichment Director plans, organizes, coordinates, and facilitates life enrichment activities that are beneficial and complimentary to the social welfare and interests of the residents of a senior living community.
Director of Activities WellBridge of NoviDirector of ActivitiesNovi, MIMust be a state or nationally licensed, certified, or registered Life Enrichment Professional or Therapeutic Recreational Therapist; or eligible for certification as a Life Enrichment Professional or as a Therapeutic Recreational Specialist by a recognized accrediting body; or possess 2+ years of experience in a social or recreational program within the last five years, including at least one year of full-time experience in a resident activities program in a health care setting; or be a qualified Occupational Therapist or Occupational Therapist Assistant; or have successfully completed a Training Course approved by the State. How you will help people every day: Develop, schedule, and coordinate leisure life enrichment programs to meet a variety of interests, and the physical, cognitive, and psycho-social needs of all residents.
Activities Coordinator - Part-Time Cedarbrook Senior LivingActivities Coordinator - Part-TimeBloomfield Hills, MIAt Cedarbrook Senior Living, we work hard every day to find out what "Celebrating Life Every Day!" means to our residents and their families, then we help them achieve these goals. Assists in planning, scheduling and conducting activities programs that provide physical, intellectual, social, emotional and spiritual opportunities for the residents.
Activities Coordinator - Full-Time Cedarbrook Senior LivingActivities Coordinator - Full-TimeBloomfield Hills, MichiganAt Cedarbrook Senior Living, we work hard every day to find out what “Celebrating Life Every Day!” means to our residents and their families, then we help them achieve these goals. Assists in planning, scheduling and conducting activities programs that provide physical, intellectual, social, emotional and spiritual opportunities for the residents.
Activities Coordinator - Part Time CSL Management - Bloomfield LLCActivities Coordinator - Part TimeBloomfield, MIEvaluates the interest, abilities and needs of residents and plans appropriate activities based on these needs and available support both personally and through communication with staff members, • Oversees large, small, and one-to-one events for the purpose of providing friendly visitations, sensory stimulation, reality orientation, and cognitive stimulation. o Manages people effectively by taking responsibility for subordinates' activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Improves processes, products and services.
NewActivities Aide Canton Christian HomeActivities AideCanton, MichiganCanton Christian Home is looking for a compassionate, energetic, and creative Activities Aide to help provide meaningful activities and social opportunities for our residents. If you have a heart for serving others and enjoy bringing joy and companionship to seniors, we'd love to have you join our team!
Activity Assistant StoryPointActivity AssistantBirmingham, MIThis classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. The Life Enrichment Assistant assists in planning and performing life enrichment activities that are beneficial and complimentary to the social welfare and interests of the residents of a senior life connections community.
Activities Assistant: Full-time Provision Living Senior CommunitiesActivities Assistant: Full-timeSouth Lyon, MIAs the Activities Assistant, reporting directly to the Activities Manager, you will support the community activities by planning, organizing and facilitating a program of activities, which include physical, emotional, educational, spiritual, and leisure stimulation for resident's participation. In the course of performing job duties, the employee will routinely engage in activities such as sitting, standing, walking, using hands to handle and feel, reaching with hands and arms, talking, and hearing.
Activity Specialist Serene Gardens of HartlandActivity SpecialistHartland, MichiganAssists in arranging transportation to events and programs when necessary, including bus transportation and other vehicle transportation, scheduling community driver or outside resource. Works to plan, coordinate and lead a wide scope of social and recreational activities with the intent of including all residents in some area of activity.
Activity Assistant Northville Pointe Senior LivingActivity AssistantNorthville, MichiganEssential Functions: Assist Resident Experience Director (RED) in planning and providing activities that support and maintain the residents’ quality of life, and that meet state requirements for addressing residents’ social, physical, spiritual, and mental health. At least minimal experience in planning and directing activities for elderly residents, and in planning, and organizing special programs for residents, families, and staff.
Activity Assistant JEA Senior Living LLCActivity AssistantNorthville, MIEssential Functions: Assist Resident Experience Director (RED) in planning and providing activities that support and maintain the residents' quality of life, and that meet state requirements for addressing residents' social, physical, spiritual, and mental health. At least minimal experience in planning and directing activities for elderly residents, and in planning, and organizing special programs for residents, families, and staff.
Activities Assistant: Full-Time Provision LivingActivities Assistant: Full-TimeSouth Lyon, MIAs the Activities Assistant, reporting directly to the Activities Manager, you will support the community activities by planning, organizing and facilitating a program of activities, which include physical, emotional, educational, spiritual, and leisure stimulation for resident's participation. In the course of performing job duties, the employee will routinely engage in activities such as sitting, standing, walking, using hands to handle and feel, reaching with hands and arms, talking, and hearing.
Activities Coordinator SevitaActivities CoordinatorFarmington, MI$17.50–$18.50 / hourIn a variety of locations and community-based settings, we offer a range of programs, including vocational and therapy programs, day treatments, and specialized services for infants, children, adolescents, Military Service Members and Veterans. NeuroRestorative, a part of the Sevita family, provides rehabilitation services for people of all ages with brain, spinal cord and medically complex injuries, illnesses and other challenges.
["Activities Director - $65,000 per year! (Novi, MI)","Activities Director - $65,000 per year! (Novi, MI)"] NexCare Health Services["Activities Director - $65,000 per year! (Novi, MI)","Activities Director - $65,000 per year! (Novi, MI)"]NoviWhat you will need to be part of our EPIC team: Must be a state or nationally licensed, certified, or registered Life Enrichment Professional or Therapeutic Recreational Therapist; or eligible for certification as a Life Enrichment Professional or as a Therapeutic Recreational Specialist by a recognized accrediting body; or possess 2+ years of experience in a social or recreational program within the last five years, including at least one year of full-time experience in a resident activities program in a health care setting; or be a qualified Occupational Therapist or Occupational Therapist Assistant; or have successfully completed a Training Course approved by the State. How you will help people every day: Develop, schedule, and coordinate leisure life enrichment programs to meet a variety of interests, and the physical, cognitive, and psycho-social needs of all residents.
Program Director- Nursing Baker CollegeProgram Director- NursingRoyal Oak, MIFull timeThe full position description is available for your review online - Program Director- Nursing ABOUT BAKER COLLEGE:Founded in 1911, Baker College is committed to embracing technology, sparking innovation, and fostering a supportive learning environment where students can get the real-world knowledge, skills, and experiences they need to pursue the life and career they want. You will cultivate a culture of compliance, collaboration, and integrity among faculty and students, serve as a leader in nursing education matters, and partner closely with the academic dean and faculty to oversee program quality, curriculum assessment, instructional effectiveness, and the program's ongoing success and impact.
Director Emergency Services Dearborn GP Corewell HealthDirector Emergency Services Dearborn GPDearborn, MichiganCollaborates with Dir Sr., medical leadership, medical staff, nursing staff, other departments and/or professional groups to develop, implement, and evaluate programs and services that support patient care delivery, plan effective utilization of facilities, equipment, and workforce, and promotes timely and efficient patient throughput. He/she demonstrates exceptional leadership to effectively navigate a matrixed partnership with nursing leadership, hospital leadership, medical staff and other departments to create a center of excellence for emergency service and to meet or exceed the hospital's and service line's mission, vision and goals.
Sales Director, Magnetic Materials Top Prospect Group LLCSales Director, Magnetic MaterialsFarmington Hills, MI$175,000–$200,000 / yearThis executive-level leadership role will be responsible for developing and executing the regional commercial strategy, leading the North American sales team, expanding strategic customer relationships, and driving profitable growth across the automotive, EV, industrial, and emerging technology markets. The successful candidate will combine strong commercial leadership with technical expertise in magnetic materials or related technologies while partnering with engineering, operations, and global business units to support long-term business growth.
Director, Collections - Strategy Stellantis Financial Services USDirector, Collections - StrategyAuburn Hills, MIAlthough this position shall provide the authority to lead, oversee and direct the day-to-day work of assigned employees and to report work assessments to management, it shall not provide the authority to take the following actions: hire an employee, fire an employee, promote, or demote an employee, discipline an employee in a formal manner, reassign an employee, or alter benefits of an employee. Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys.
Finance Director - Americas Michael Page InternationalFinance Director - AmericasFarmington Hills, Michigan$170,000–$175,000 / yearFull timeContact John Wu Quote job ref JN-072026-7066374Job SummarySector: AccountingSub Sector: Financial Director / CFOIndustry: Industrial / ManufacturingWhere: Farmington HillsContract Type: PermanentConsultant name: John WuJob Reference: JN-072026-7066374 The Successful ApplicantBachelor's Degree in Accounting, Finance, or Economics or similar required, and CPA or CMA.MBA preferred.15 years of experience in FP&A, Manufacturing Finance, Controllership related roles.
Director of Packaging Programs & Operations MCM Staffing LLCDirector of Packaging Programs & OperationsLivonia, Michigan$100,000–$175,000Our client is seeking a Director of Packaging Programs & Operations to lead packaging initiatives, manage cross-functional projects, collaborate with automotive OEMs, and drive continuous improvement throughout the supply chain. Director of Packaging Programs & Operations – Automotive Packaging Jobs in Michigan: Are you an experienced automotive packaging professional with expertise in project management, supplier coordination, OEM relations, purchasing, and packaging engineering?
Program Director - Master of Occupational Therapy (MSOT) Baker CollegeProgram Director - Master of Occupational Therapy (MSOT)Royal Oak, MIFull timeThe full position description is available for your review online Program Director - MSOTABOUT BAKER COLLEGE:Founded in 1911, Baker College is committed to embracing technology, sparking innovation, and fostering a supportive learning environment where students can get the real-world knowledge, skills, and experiences they need to pursue the life and career they want. This highly influential role offers the opportunity to lead long-range strategic initiatives, foster academic innovation, and guide the continued growth of a program that prepares future occupational therapy professionals to meet the evolving needs of healthcare and the communities they serve.
Director Of Connected Living Experience Provision LivingDirector Of Connected Living ExperienceSouth Lyon, MIYou will oversee all aspects of the resident experience, team leadership, hospitality, dining experience, lifestyle programming, and daily operations while fostering meaningful relationships among residents, families, and team members. As a member of the community leadership team, you will partner with all departments to ensure the Connected Living neighborhood operates as an integrated part of the community and delivers an exceptional experience for residents and families.
RN Director-Women's and Children's Henry Ford HospitalRN Director-Women's and Children'sJackson, MIThe Nursing Director, Women and Children's Service (WCS) is responsible for the direction, leadership, and support of operational, financial, programmatic, continuous improvement and personnel activities for inpatient Women and Children's care provided at Henry Ford Jackson Hospital. Areas of direct oversight and responsibility include inpatient nursing, nursing assistants, unit secretaries, staffing coordinators, float pool, House Managers, and payroll specialists, and include establishing, meeting and continuously monitoring goals and objectives for areas of responsibility while maintaining alignment with system strategic goals and objectives.
Director - JC/LISD Academy Michigan Association of Superintendents and AdministratorsDirector - JC/LISD AcademyMITo view the complete role description and/or to apply, please visit the Lenawee Intermediate School District website at www.lisd.us and select the "Join Our Team" link from the home page. EDUCATION and/or EXPERIENCE: Required: Master's degree in educational leadership, School Counseling, or related field.
Marketing Director Ghafari AssociatesMarketing DirectorDearborn, MichiganThe ideal candidate must be comfortable and have experience working in a matrix organization, developing and executing strategic marketing and sales plans, creating efficiency-driven processes, collaborating globally, driving innovation, and integrating acquired marketing and sales forces. Computer literacy for all major business programs and email systems; proficiency in Microsoft Office programs required, knowledge of Adobe Creative Suite programs required, experience with Deltek Vantagepoint and OpenAsset preferred, experience with Joist AI a plus.
Preschool Director - Great Start Readiness Program (GSRP) Michigan Association of Superintendents and AdministratorsPreschool Director - Great Start Readiness Program (GSRP)MI$45,000–$60,000 / yearWorking in close partnership with GSRP leadership at the Lenawee Intermediate School District (LISD), the Preschool Director ensures program compliance, continuous quality improvement, and implementation of state initiatives. The Director collaborates with district administration, teachers, families, community agencies, and LISD early childhood staff to provide exceptional early learning experiences and promote kindergarten readiness.
Director of Senior Housing - HUD LIHTC Presbyterian Villages of MichiganDirector of Senior Housing - HUD LIHTCSouthfield, MichiganIn keeping with the culture of responsiveness within PVM, the person can be expected to provide significant time and effort to the position during non-traditional business hours, with the allowance of a flexible schedule and some use of off-site working conditions. For full job description details and to apply directly on the PVM website go to www.pvm.org or use this link: https://careers-pvm.icims.com/jobs/2561/director-of-housing/job .
Director of Utilization Management Integra PartnersDirector of Utilization ManagementTroy, MIRemoteResponsible for day-to-day team management to ensure on-time, on-budget delivery of all operations · As needed, represent the UM team in support of client-facing efforts such as business development and/or business review activities. Integra’s Utilization Management (UM) division is looking for an experienced individual to direct the clinical and non-clinical utilization management teams for a managed care organization.
Director of Connected Living Experience Provision Living Senior CommunitiesDirector of Connected Living ExperienceSouth Lyon, MIYou will oversee all aspects of the resident experience, team leadership, hospitality, dining experience, lifestyle programming, and daily operations while fostering meaningful relationships among residents, families, and team members. As a member of the community leadership team, you will partner with all departments to ensure the Connected Living neighborhood operates as an integrated part of the community and delivers an exceptional experience for residents and families.
Assistant Director KinderCare Education LLCAssistant DirectorFarmington Hills, MIFull timeAt KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award , we offer a variety of early education and child care options for families. With KinderCare's world-class curriculum, center accreditation process, and passionate teaching staff, together, our Assistant Directors and Center Directors are changing the world one achievement at a time.
Site Director at Summit Academy North Elementary KinderCare Education LLCSite Director at Summit Academy North ElementaryRomulus, MIFull timeWhen you join our team as a Site Director, you will: Lead and supervise a group of teachers to create unique and engaging classroom experiences, leverage and develop "best in class" educators to be passionate and committed professionals. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award , we offer a variety of early education and child care options for families.
Director Governance Office Michigan Medicine University of MichiganDirector Governance Office Michigan MedicineAnn Arbor, MIIn partnership with the Chief Administrative Officer (CAO) and board accountable leaders, the Director will design, implement, and continuously improve an enterprise governance operating system that enables effective oversight and timely, high-quality decision-making across multiple boards and committees. Minimum of 5 - 7 years progressively responsible experience in leadership, governance, executive administration, health system operations, strategy, compliance/risk or related enterprise functions as well as demonstrated experience hiring, coaching, performance management and leading through change.
Director of Major Gifts Florida and SE States University of MichiganDirector of Major Gifts Florida and SE StatesAnn Arbor, MIYou will develop and execute short and long-term strategies to secure major gifts and planned gifts ($100,000 or more) in collaboration with our senior academic leaders and development colleagues in a decentralized development environment. Identify, qualify, cultivate, solicit, and steward major and planned gift prospects through thoughtful, deliberate strategies, producing a stream of donors who can make gifts of $100,000 or more throughout the region.
Hospice Branch Director Elara CaringHospice Branch DirectorBingham Farms, MIBeing a part of something this great, starts by carrying out our mission every day through your true calling: developing an amazing team of compassionate and dedicated healthcare providers. We know there's no place like home, and that's why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting.
Branch Director - Hospice Elara CaringBranch Director - HospiceBingham Farms, MIWe know theres no place like home, and thats why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting. As a Branch Director Hospice youll contribute to our success in the following ways: Oversees the financial performance of branches falling within the Branch Directors provider number.
Clinical Director HBAConnectClinical DirectorLivonia, MichiganCoordinate assessments completion by the Assistant Clinical Director, Supervising BCBAs, BCBAs, BCaBAs, Behavior Consultants as appropriate upon clinician call outs, PTO, etc. Coordinate with other teams as needed to ensure clinical coverage necessary to maintain a safe and productive workplace throughout the week.
NewUtility BESS EPC Project Director Black & Veatch Holding CoUtility BESS EPC Project DirectorAnn Arbor, MI$185,361–$372,398 / yearThe Integrated BESS Execution Director (Director) provides executive leadership for the development, execution, and growth of integrated Battery Energy Storage System (BESS) solutions serving Technology, Data Center and other mission-critical clients. Typical office environment, typical construction environment, extreme weather conditions, high noise level, safety hazards (electric currents, working on scaffolding and high places, exposure to chemicals), atmospheric conditions (fumes, odors, dusts, mists, gases, poor ventilation).
Director James and Anne Duderstadt Center University of MichiganDirector James and Anne Duderstadt CenterAnn Arbor, MI$150,000–$170,000 / yearIn response to academic needs and in partnership with the supervising Vice Provost, the Director provides strategic leadership of the Digital Media Commons as it provides innovative services to U-M faculty, staff, and students, including audio and video studios, multimedia labs for education, research, design, and fabrication, and emerging technologies such as extended reality, motion capture, immersive media, and other advanced digital tools. The Director sets strategic direction for the DMC, aligns services and investments with University priorities, monitors external trends in digital media, academic technology, AI, visualization, fabrication, and digital scholarship, and strengthens partnerships across U-M and with external peers, professional networks, industry partners, and technology communities to advance collaboration, innovation, and emerging best practices.
Senior Director Finance and Business Operations University of MichiganSenior Director Finance and Business OperationsAnn Arbor, MIThe Director of Finance and Business Operations works with the Chief Nursing Officers to formulate financial frameworks and administrative policies, as well as, educate and consult with Associate Chief Nursing Officers, Departmental Administrative Directors and Nursing Senior Directors, Clinical Nursing Directors and staff to effectively administer policies and procedures. Collaborates with Michigan Medicine Senior Leadership, Segment Triads, Associate Chief Financial Officers, Clinical Nursing Directors, Departmental Directors, and Staff, Central Finance, Purchasing and clinical and hospital departments to address financial and facilities issues and other improvement opportunities.
Director of Medical School Communications University of MichiganDirector of Medical School CommunicationsAnn Arbor, MIThe Director of Medical School Communications - Michigan Medicine, provides senior leadership, operational oversight and strategic direction for the communications function supporting the University of Michigan Medical School and related academic and research priorities within Michigan Medicine. Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.
Administrative Assistant to the Director of Student Support Services OAKLAND SCHOOLSAdministrative Assistant to the Director of Student Support ServicesWaterford, MIThe Administrative Assistant to the Director of Student Support Services is required to sit for prolonged periods, walk, talk, hear, operate a computer, hand-held devices and other office equipment, reach with hands and arms, and must occasionally lift and move up to 40 pounds. The Administrative Assistant to the Director of Student Support Services organizes and conveys information regarding department functions and procedures and ensures smooth and efficient operation of the Student Support Services department in a customer-centered, policy guided manner.