NewAssistant Banquet Manager Marriott International, IncAssistant Banquet ManagerKingsport, TN$25.77–$30.29Uses banquet beverage “Use” records to guide banquet beverage supervisor in controlling liquor costs, managing the banquet beverage perpetual inventory and requisitioning liquor. • Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
Certified Nursing Assistant (CNA) Mountain City Care & Rehab CenterCertified Nursing Assistant (CNA)Mountain City, TNOur continuum of care includes skilled nursing, rehabilitation, assisted and memory care, and home-based services supported by innovative technologies like telehealth and Care.ai-enabled solutions. About Us: Mountain City Care & Rehabilitation Center is a 120-bed skilled nursing facility offering a positive reputation for the best care in Tennessee and is noted for its caring staff and their commitment and dedication to quality care.
Certified Nursing Assistant (CNA) - up to $22/hr Shiftkey, LLCCertified Nursing Assistant (CNA) - up to $22/hrSpruce Pine, NC$22ShiftKey enables independent Certified Nursing Aides like you to bid on per diem CNA shifts posted by a vast network of Healthcare Facilities—all based on criteria you select. ShiftKey partners with Stride Health to allow healthcare professionals who use the ShiftKey App to access Stride's portable benefits platform for affordable healthcare options such as: Health.
Certified Nursing Assistant (CNA) Shiftkey, LLCCertified Nursing Assistant (CNA)Bristol, VA$24ShiftKey enables independent Certified Nursing Aides like you to bid on per diem CNA shifts posted by a vast network of Healthcare Facilities—all based on criteria you select. ShiftKey partners with Stride Health to allow healthcare professionals who use the ShiftKey App to access Stride's portable benefits platform for affordable healthcare options such as: Health.
Certified Nursing Assistant (CNA) - up to $24/hr Shiftkey, LLCCertified Nursing Assistant (CNA) - up to $24/hrBristol, VA$24ShiftKey enables independent Certified Nursing Aides like you to bid on per diem CNA shifts posted by a vast network of Healthcare Facilities—all based on criteria you select. ShiftKey partners with Stride Health to allow healthcare professionals who use the ShiftKey App to access Stride's portable benefits platform for affordable healthcare options such as: Health.
NewTravel Physical Therapy Assistant (PTA) Fusion Medical StaffingTravel Physical Therapy Assistant (PTA)Spruce Pine, NCThe Physical Therapy Assistant (PTA) works under the supervision of a Physical Therapist to help implement treatment plans that improve patients‘ mobility, reduce pain, and enhance functional independence. They document patient progress, educate patients on home exercise programs, and collaborate with the healthcare team to support optimal recovery and overall quality of life.
Travel Physical Therapy Assistant (PTA) - $1,419 to $1,462 per week in Blountville, TN AMN Healthcare AlliedTravel Physical Therapy Assistant (PTA) - $1,419 to $1,462 per week in Blountville, TNBlountville, TN$1,419–$1,462At AMN Healthcare, we strive to be recognized as the most trusted, innovative, and influential force in helping healthcare organizations provide quality patient care that continually evolves to make healthcare more human, more effective, and more achievable. Physical therapist assistant, physical therapy assistant, physical therapy, PTA, therapy assistant, allied, allied health, rehabilitation assistant, rehabilitation, skilled physical therapist assistant, skilled PTA, skilled care PTA, skilled
NewTravel Physical Therapy Assistant - $1,441 per week AMN Healthcare AlliedTravel Physical Therapy Assistant - $1,441 per weekBlountville, TN$1,419–$1,462Physical therapist assistant, physical therapy assistant, physical therapy, PTA, therapy assistant, allied, allied health, rehabilitation assistant, rehabilitation, skilled physical therapist assistant, skilled PTA, skilled care PTA, skilled AMN Healthcare Allied Job ID #3549393. At AMN Healthcare, we strive to be recognized as the most trusted, innovative, and influential force in helping healthcare organizations provide quality patient care that continually evolves to make healthcare more human, more effective, and more achievable.
Activities Assistant Dayshift, Part Time, alternating weekend Life Care Centers of America IncActivities Assistant Dayshift, Part Time, alternating weekendBanner Elk, NCAssist in planning, developing, organizing, implementing, and evaluating quality activity programs (includes entertainment, exercise, relaxation, and education). Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours.
Activities Assistant - CNA Required Signature HealthCARE LLCActivities Assistant - CNA RequiredGreeneville, TNSignature HealthCARE of Greeneville is a 154-bed facility that provides long-term or short-term 24-hour nursing services by a dedicated and caring staff in a home-like atmosphere. Our continuum of care includes skilled nursing, rehabilitation, assisted and memory care, and home-based services supported by innovative technologies like telehealth and Care.ai-enabled solutions.
Certified Nursing Assistant CNA Brookdale Senior Living IncCertified Nursing Assistant CNAKingsport, TNOur Certified Nursing Assistant - CNA (State Tested Nursing Assistant-STNA in Ohio) work with community management to provide seniors with personalized care, and give resident status updates at the beginning and end of each shift. Nursing assistants check in with residents, assist with dining and personal care needs, and perform vital sign checks and clinical procedures according to community policy.
Certified Nursing Assistant (CNA) Holston Rehabilitation and Care CenterCertified Nursing Assistant (CNA)Kingsport, TN$18–$20 / hourProvide direct care to residents, including assistance with activities of daily living (ADLs) such as bathing, dressing, eating, and hygiene. Join our compassionate team, delivering exceptional support at Holston Rehabilitation and Healthcare Center!
Nursing Assistant Rehabilitation Hospital of Kingsport, a joint venture of Ballad Health and Encompass HealthNursing AssistantKingsport, TNFull timeAsaNursingAssistant,yourroleextendsbeyondsupport,allowingyoutoutilize your specialized skills to provide compassionate, personalized care, and assist RNs in guiding patients throughtheirrehabilitationjourney. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, among other accolades, which is nothing short of amazing.
CNA - Certified Nursing Assistant Maxim Healthcare Services IncCNA - Certified Nursing AssistantBurnsville, NCSuccessful completion of Maxim's Clinical Competency Program for home health aides, including successful completion of examinations with score of 80% or higher, and demonstration of all required skills per State/Federal regulations. We offer private duty nursing, skilled nursing, physical rehabilitation, companion care, respite care and behavioral care for individuals with chronic and acute illnesses and disabilities.
Executive Administrative Assistant SunSourceExecutive Administrative AssistantBristol, TNDuties include a wide variety of daily and project-based tasks including word processing, creating spreadsheets, reporting, data entry, phone and lobby receptionist, document management, and filing. Since 1974, United Central Industrial Supply, a SunSource company, has been providing industrial operators throughout North America the components and services they need, when they need them.
Medical Support Assistant (Advanced) U.S. Department of Veterans AffairsMedical Support Assistant (Advanced)Johnson City, TN$47,903–$62,274 / yearIf selected, to meet the basic requirement of high school education or equivalent and prior to a firm job offer being extended, applicants must provide one of the following as verification of the education requirement if not covered under the grandfathering provision:- Copy of high school diploma OR high school transcript (unofficial or official) OR GED Certificate OR homeschooling completion OR proficiency certificate issued by a State or Territorial Board or Department of Education OR college transcript (official). Duties at this level include, but are not limited to: performing a full range of duties related to the delivery of healthcare services in an inpatient or outpatient setting; answering phones; greeting patients; relaying messages to appropriate staff inside or outside of the unit; scheduling appointments; including interpreting and verifying provider orders to schedule within scheduling guidelines.
NewCOTA / Certified Occupational Therapist Assistant Home Health BrightSpring Health ServicesCOTA / Certified Occupational Therapist Assistant Home HealthGreeneville, TNAdoration Health, an affiliate of BrightSpring Health Services, provides quality and compassionate services in the comfort of home, providing support for patients, families, and caregivers in their time of need. Access to wellness and discount programs such as Noom, SkinIO (Virtual Skin Cancer Screening), childcare, gym memberships, pet insurance, travel and entertainment discounts and more!
Resident Assistant/CNA - Assisted Living Morning Pointe Senior LivingResident Assistant/CNA - Assisted LivingGreeneville, TNThe typical work of a Resident Assistant can include: Providing assistance with activities of daily living to meet the resident's physical, emotional, intellectual, social and spiritual needs with respect and dignity. Assisted Living, Personal Care, and Alzheimer’s services are provided in a caring, secure environment that promotes hospitality and dignity while maintaining an independent quality of life.
PT Nursing Assistant Instructor (Applicant Pool) Mayland Community CollegePT Nursing Assistant Instructor (Applicant Pool)Spruce Pine, NCBSN, and/or diploma RN; minimum two years of direct patient care as RN; active and current unencumbered NC registered nurse license; Experience teaching adults or supervising nursing assistants. These persons will instruct nursing assistant students in classroom, lab and clinical settings and ensure that all training and skill activities adhere to the NC Division of Health Service Regulation guidelines.
Physical Therapist Assistant Upstream RehabilitationPhysical Therapist AssistantJohnson City, TennesseeWith a network of over 1,200 clinics coast-to-coast across 26 brand partners, we lead the industry in quality outcomes, leveraging data, technology, and innovation to reduce paperwork and give you more time for care. At BenchMark Physical Therapy, part of the Upstream Rehabilitation network, you’ll have the support, mentorship, and tools you need to thrive as a Physical Therapist Assistant (PTA) in a modern outpatient orthopedic setting.
NewPhysical Therapist Assistant - Pelvic Health Results PhysiotherapyPhysical Therapist Assistant - Pelvic HealthJohnson City, TennesseeWith a network of over 1,200 clinics coast-to-coast across 26 brand partners, we lead the industry in quality outcomes, leveraging data, technology, and innovation to reduce paperwork and give you more time for care. At Results Phystiotherapy, part of the Upstream Rehabilitation network, you’ll have the support, mentorship, and tools you need to thrive as a Physical Therapist Assistant (PTA) in a modern outpatient orthopedic setting.
NewPhysical Therapist Assistant - Pelvic Health Upstream RehabilitationPhysical Therapist Assistant - Pelvic HealthJohnson City, TennesseeWith a network of over 1,200 clinics coast-to-coast across 26 brand partners, we lead the industry in quality outcomes, leveraging data, technology, and innovation to reduce paperwork and give you more time for care. At Results Phystiotherapy, part of the Upstream Rehabilitation network, you’ll have the support, mentorship, and tools you need to thrive as a Physical Therapist Assistant (PTA) in a modern outpatient orthopedic setting.
Certified Nursing Assistant (CNA) Princeton Transitional & ALFCertified Nursing Assistant (CNA)Johnson City, TennesseeFull timeOur continuum of care includes skilled nursing, rehabilitation, assisted and memory care, and home-based services supported by innovative technologies like telehealth and Care.ai-enabled solutions. The new Princeton Transitional Care will provide a new home for skilled-nursing care and will add 60 assisted living apartments, 47 short-term skilled-nursing and rehab private suites.
Certified Nursing Assistant (CNA) Signature HealthCARE LLCCertified Nursing Assistant (CNA)Johnson City, TNOur continuum of care includes skilled nursing, rehabilitation, assisted and memory care, and home-based services supported by innovative technologies like telehealth and Care.ai-enabled solutions. The new Princeton Transitional Care will provide a new home for skilled-nursing care and will add 60 assisted living apartments, 47 short-term skilled-nursing and rehab private suites.
Certified Nursing Assistant (CNA) PrincetonCertified Nursing Assistant (CNA)Johnson City, TennesseeFull timeOur continuum of care includes skilled nursing, rehabilitation, assisted and memory care, and home-based services supported by innovative technologies like telehealth and Care.ai-enabled solutions. The new Princeton Transitional Care will provide a new home for skilled-nursing care and will add 60 assisted living apartments, 47 short-term skilled-nursing and rehab private suites.
General Dentistry Faculty - Community Service Learning Center, Clinical Assistant Professor, Clinical Associate Professor, Clinical Professor East Carolina UniversityGeneral Dentistry Faculty - Community Service Learning Center, Clinical Assistant Professor, Clinical Associate Professor, Clinical ProfessorSpruce Pine, NCAdvertising Department DENTAL MEDICINE, SCHOOL OF Division Academic Affairs Classification Title General Dentistry Faculty - Community Service Learning Center, Clinical Assistant Professor, Clinical Associate Professor, Clinical Professor Working Title General Dentistry Faculty - Community Service Learning Center, Clinical Assistant Professor, Clinical Associate Professor, Clinical Professor Number of Vacancies 1 Full Time Equivalent (FTE) 1.00 Full Time or Part Time Full Time Anticipated Recruitment Range. The Administrative units include the Offices of the Dean, Vice Dean, Associate Dean for Student Affairs, Associate Dean for Research, Associate Dean for Clinical Affairs, Associate Dean for Extramural Clinical Practices, Assistant Dean for Dental Education and Informatics, Assistant Dean for Educational Support and Faculty Development, Assistant Dean for Academic Success and the Assistant Dean for Business Operations and Financial Affairs.
In-Home Health - Nurse Practitioner or Physician Assistant (Per Diem) - Kingsport CVS Health CorpIn-Home Health - Nurse Practitioner or Physician Assistant (Per Diem) - KingsportAbingdon, VABring your heart into every visit, joining a national network of purpose-driven clinicians dedicated to improving health outcomes • Be part of our efforts to visit millions of people nationwide with the goal of providing connections to the right care for people's unique needs • Work with Signify Health as a clinician colleague, fulfilling the requirements of the specified role • Be flexible to travel locally and within licensed states, as needed • Conduct virtual visits as needed • Provide all Signify Health services as indicated, including Diagnostic & Preventive Services products (i.e., spirometry, DEE, etc.). Signify Health, part of CVS Health®, is seeking a Per Diem Clinician (Nurse Practitioner or Physician Assistant) to provide In-Home Health Evaluations, engaging with people in the comfort of their own homes and helping bridge gaps in care.
Family Nurse Practitioner / Physician Assistant (PRN) Fast Pace HealthFamily Nurse Practitioner / Physician Assistant (PRN)Blountville, TennesseeTemporaryPosting Title: Family Nurse Practitioner / Physician Assistant (PRN) Overview: In a manner consistent and supportive of our values, the Provider is responsible for delivering high quality health care within Fast Pace Health’s scope of services while achieving optimum patient satisfaction. They must have the ability to respond quickly and accurately to changes in condition or response to treatment and is responsible for providing outstanding patient service within the clinic and through various virtual communication channels, while maintaining a compassionate and welcome atmosphere.
Hospice Certified Nursing Assistant - Hospice Aide Gentiva Health Services Inc (Inactive)Hospice Certified Nursing Assistant - Hospice AideKingsport, TNAre you a Hospice Aide or Certified Nursing Assistant (CNA) who finds purpose in providing compassionate, hands-on care during life's most meaningful moments?. We believe every day is an opportunity to bring comfort, dignity, and peace to patients and families facing end-of-life journeys.
Certified Nursing Assistant (CNA) The Rehab CenterCertified Nursing Assistant (CNA)Bristol, VA$17–$23.50 / hourWe are currently seeking dynamic individuals who are looking for an opportunity to have a direct and positive impact on the lives of our residents here at our facility. Candidates for this position will possess exemplary customer service and knowledge of direct patient care.
Certified Nursing Assistant (CNA) - Night Shift/Bristol The Rehab CenterCertified Nursing Assistant (CNA) - Night Shift/BristolBristol, VA$18–$23 / hourWe are currently seeking dynamic individuals who are looking for an opportunity to have a direct and positive impact on the lives of our residents. Candidates for this position will possess exemplary customer service and knowledge of direct patient care.
NewResident Assistant (Caregiver)-Johnson City American House Senior Living CommunitiesResident Assistant (Caregiver)-Johnson CityJohnson City, TennesseeFull timeResidents Assistants are an essential part of our wellness team by providing basic personal assistance to the residents in maintaining their highest level of functional independence and psychosocial wellness under the direction and supervision of a RN or LPN. As a Resident Assistant (RA) at American House, you will play a critical role supporting seniors, enriching their lives, and helping them live their best life.
NewResident Assistant-Kingsport American House Senior Living CommunitiesResident Assistant-KingsportKingsport, TennesseePart timeResidents Assistants are an essential part of our wellness team by providing basic personal assistance to the residents in maintaining their highest level of functional independence and psychosocial wellness under the direction and supervision of a RN or LPN. As a Resident Assistant (RA) at American House, you will play a critical role supporting seniors, enriching their lives, and helping them live their best life.
NewResident Assistant (Caregiver)-Bristol American House Senior Living CommunitiesResident Assistant (Caregiver)-BristolBristol, TennesseeFull timeResidents Assistants are an essential part of our wellness team by providing basic personal assistance to the residents in maintaining their highest level of functional independence and psychosocial wellness under the direction and supervision of a RN or LPN. As a Resident Assistant (RA) at American House, you will play a critical role supporting seniors, enriching their lives, and helping them live their best life.
AON Medical Assistant Campbell ClinicAON Medical AssistantJohnson City, TNTeamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. QUALIFICATIONS: Education and/or Experience: High School Graduate or General Education Degree (GED) required; Certified Medical assistant/Medical Assistant Diploma and must pass credentialing and/or 2 years of experience in a healthcare environment required; Must be able to take and pass Medical Assistant Credentialing through Healthcare Compliance Pros.
OT Assistant Amedisys IncOT AssistantGreeneville, TN$30–$35 / hourGraduate of an occupational therapy assistant program, accredited by the Accreditation Council for Occupational Therapy Education (ACOTE) of the American Occupational Therapy Association, Inc. (AOTA), or successor organizations of ACOTE. Eligible to take, or has successfully completed, the entry-level certification examination for occupational therapy assistants, developed and administered by the National Board for Certification in Occupational Therapy, Inc. (NBCOT).
Seasonal Turn Assistant YugoSeasonal Turn AssistantJohnson City, TN$15–$16 / hourAn employee in this position must be knowledgeable and skilled in the safe use and maintenance of cleaning fluids and tools, including mop, broom, vacuum cleaner, carpet cleaning equipment, buffer, step ladder, full ladder, hand tools, and wheelbarrow. Schedule: 40-hour work week, M-F with the ability to work up to 50-60 hours per week and on the weekends as required/needed, but not guaranteed, OR as outlined by the Property Manager.
Clinical Tech. (Medical Assistant) Fast Pace HealthClinical Tech. (Medical Assistant)Bristol, TennesseeFull timeAbility to maintain the overall cleanliness of the office as needed to support the team and clinic environment, which may include, but not be limited to, taking out garbage, organization and cleanliness of desk, patient and office space and assistance with other team members to achieve a strong professional appearance for our employees, patients and visitors. (Medical Assistant) Overview: At Fast Pace Health, Clinical Techs provide clinical and administrative support essential for effective patient care under the direct supervision of a Provider, Nurse Practitioner or Physician Assistant.
Nursing Assistant Quillen Rehabilitation Hospital, a joint venture of Ballad Health and Encompass HealthNursing AssistantJohnson City, TNFull timeAs a Nursing Assistant, your role extends beyond support, allowing you to utilize your specialized skills to provide compassionate, personalized care, and assist RNs in guiding patients through their rehabilitation journey. Assist nurses with patients and treatments as needed, including helping patients with daily personal activities like bathing, dressing, grooming, and eating.
Certified Occupational Therapist Assistant (COTA) Mountain City Care & Rehab CenterCertified Occupational Therapist Assistant (COTA)Mountain City, TennesseePer diemHow you Will make a Difference: Under Signature Rehab’s integrated care model rehabilitative therapist work closely with other clinical caregivers to ensure residents and patients make a full recovery and a timely return to the activities they enjoy. About Us: Mountain City Care & Rehabilitation Center is a 120-bed skilled nursing facility offering a positive reputation for the best care in Tennessee and is noted for its caring staff and their commitment and dedication to quality care.
Certified Occupational Therapist Assistant (COTA) Signature HealthCARE LLCCertified Occupational Therapist Assistant (COTA)Mountain City, TNMountain City Care & Rehabilitation Center is a 120-bed skilled nursing facility offering a positive reputation for the best care in Tennessee and is noted for its caring staff and their commitment and dedication to quality care. Under Signature Rehab's integrated care model rehabilitative therapist work closely with other clinical caregivers to ensure residents and patients make a full recovery and a timely return to the activities they enjoy.
Hospice Certified Nursing Assistant - Hospice Aide Gentiva HospiceHospice Certified Nursing Assistant - Hospice AideJohnson City, TennesseeFull timeOur nationwide reach is powered by a family of trusted brands that include: Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon. Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.
Certified Medical Assistant - PRN - Kingsport FRONTIER HEALTHCertified Medical Assistant - PRN - KingsportKingsport, TNDemonstrate effective communication skills by conveying necessary information accurately, listening effectively and asking questions when clarification is needed. All employees of the organization are expected to: Support the organization's mission, vision, and values of excellence and competence, collaboration, innovation, commitment to our community, and accountability and ownership.
Certified Medical Assistant - Full Time - Bristol FRONTIER HEALTHCertified Medical Assistant - Full Time - BristolBristol, TNDemonstrate effective communication skills by conveying necessary information accurately, listening effectively and asking questions when clarification is needed. All employees of the organization are expected to: Support the organization's mission, vision, and values of excellence and competence, collaboration, innovation, commitment to our community, and accountability and ownership.
Certified Occupational Therapist Assistant (COTA) PrincetonCertified Occupational Therapist Assistant (COTA)Johnson City, TennesseePer diemHow you Will make a Difference: Under Signature Rehab’s integrated care model rehabilitative therapist work closely with other clinical caregivers to ensure residents and patients make a full recovery and a timely return to the activities they enjoy. As an award-winning organization recognized over the years by national outlets such as U.S. News & World Report , we take pride in fostering compassionate care environments and being an employer of choice in the healthcare industry.
Assistant Site Manager Express Wash OperationsAssistant Site ManagerJohnson City, TennesseeAs an Assistant Site Manager at Whistle Express, you will support the Site Manager in overseeing all aspects of site operations, ensuring operational excellence, team development, and outstanding customer experiences. Promote a positive team culture by recognizing achievements, encouraging collaboration, and addressing conflicts promptly.
Assistant Professor/Instructor of Graphic Design Lees-McRae CollegeAssistant Professor/Instructor of Graphic DesignBanner Elk, NCResponsibilities include teaching a 4/4 course load; collaborating with the Program Coordinator to maintain and upgrade classroom facilities; advising students; participating in campus committees; and engaging in recruitment and outreach within the campus and local community. Additionally, the candidate will teach PEAK intensive experiential interdisciplinary courses during a May term on a rotating schedule, which will be paid as a separate contract.
Physical Therapist Assistant Benchmark Physical TherapyPhysical Therapist AssistantJohnson City, Tennessee$25–$33 / yearWith a network of over 1,200 clinics coast-to-coast across 26 brand partners, we lead the industry in quality outcomes, leveraging data, technology, and innovation to reduce paperwork and give you more time for care. At BenchMark Physical Therapy, part of the Upstream Rehabilitation network, you’ll have the support, mentorship, and tools you need to thrive as a Physical Therapist Assistant (PTA) in a modern outpatient orthopedic setting.
Part Time - Assistant Store Manager Variety Stores LLCPart Time - Assistant Store ManagerKingsport, TNPart timeAbility to regularly lift up to 50lbs from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, twisting, and repetitive lifting, with or without reasonable accommodation. As a Big Lots Assistant Manager you will be responsible for providing excellent customer service to our customers and supporting the Store Manager with the overall operation of the store to achieve company deliverables.
Psychiatric Nurse Practitioner/Physician Assistant Eventus WholeHealth CareersPsychiatric Nurse Practitioner/Physician AssistantBristol, VirginiaPosition Summary: As a Psychiatric Advanced Practice Clinician (Nurse Practitioner or Physician Assistant), you will provide behavioral health and psychiatric medication management services within skilled nursing and senior living communities. Exceptional patientâcentered service skills, including compassionate communication, active listening, professionalism, and the ability to build trusting relationships with residents, families, and facility staff.