UNKNOWN

ADAPTED_NOW

Customarily and regularly spends more than half of the time working away from BrightView’s places of business, walking job sites, selling and obtaining orders or contracts for BrightView’s services. + The Account Manager serves as the primary point of contact for a portfolio of landscape maintenance clients, building long-term relationships that promote client satisfaction, retention, and ancillary sales.

YEAR

Description The Best Teams are Created and Maintained Here. JobSummary + The Account Manager serves as the primary point of contact for a portfolio of landscape maintenance clients, building long-term relationships that promote client satisfaction, retention, and ancillary sales. This role is responsible for overseeing field operations. Duties andResponsibilities: + Identify and pursue opportunities to sell ancillary (enhancement) services to existing clients within the portfolio + Develop accurate estimates and takeoffs for both new and existing clients as needed + Deliver timely bid proposals and designs for enhancement projects. + Generate referrals from existing client base and communicate leads to Business Developer + Build and maintain strong long-term relations with clients, focusing on all pertinent points of contact + Conduct regular site walkthroughs with clients to ensure quality and service expectations are met + Lead and facilitate the resolution of client concerns or issues + Ensure timely account renewals within the assigned client portfolio + Proactively assess and address site enhancement needs during visits + Collaborate with the Operations Manager to ensure service delivery meets or exceeds expectations + Schedule regular site visits with the Operations Manager for quality reviews and to ensure client expectations are met + Support hiring, training, and coaching of field crews for the assigned portfolio + Promote and enforce safety policies and procedures + Ensure branch financial goals are met by maintaining acceptable gross margins for both base contract work and ancillary (enhancement) services + Assist the Branch Manager in overall leadership of the branch to include participation in all relevant meetings + Maintain proper account documentation and notes in the CRM system + Monitor and maintain satisfactory accounts receivable levels + Coordinate with the Branch Administrator to keep client records and contact information current + Perform additional duties as assigned by the Branch Manager Education andExperience: + Associate’s or Bachelor’s degree in a business-related field, or equivalent experience in a customer-focused service industry + Minimum 3 years of experience in customer service, management, and leadership, preferably in the landscaping industry or local marketplace. + Strong written and verbal communication skills. + Demonstrated leadership and coaching abilities + Ability to foster collaboration and teamwork PhysicalDemands/Requirements: + Operation of a computer and other office equipment/system, such as a laptop, cell phone, and sales and operational programs/tools + Position is a combination of mobile and sedentary work; must be able to remain in a stationary position for long periods of time + Customarily and regularly spends more than half of the time working away from BrightView’s places of business, walking job sites, selling and obtaining orders or contracts for BrightView’s services + Ability to travel by car, train, and plane + Position needs to be able to traverse uneven grounds and walk on job sites with clients and the branch team for periods of time up to 4 hours + Ability to maintain, in your possession at all times, required medications to address any known allergic reactions should they occur WorkEnvironment: + Works both indoors and outdoors; attends branch stretch and flex 3-4 days per week + Field-based position, a combination of office and customer-facing _BrightView Landscapes, LLC is an Equal Opportunity and E-Verify Employer._ _This job description is subject to change at any time_ Compensation Pay Range: $70,304- 80,000 _BrightView offers a suite or health, wellness, and financial benefits to full-time team members. Benefits offerings for full-time team members include medical, dental, and vision insurance, ancillary and voluntary products, a 401k savings plan with employer contributions, and 6 to 9 company paid holidays per year. Employees may also be eligible to receive paid time off for vacation and/or sick leave, tuition reimbursement, and/or potential variable pay opportunities based on position and performance. A detailed benefits package will be provided during the interview process_ _._ _It’s Not Just a Team. It’s One BrightView._

BrightView

Account Manager

FULL_TIME

FEED

Customarily and regularly spends more than half of the time working away from BrightView’s places of business, walking job sites, selling and obtaining orders or contracts for BrightView’s services . The Account Manager serves as the primary point of contact for a portfolio of landscape maintenance clients, building long-term relationships that promote client satisfaction, retention, and ancillary sales.

DescriptionThe Best Teams are Created and Maintained Here.Job Summary<ul><li>The Account Manager serves as the primary point of contact for a portfolio of landscape maintenance clients, building long-term relationships that promote client satisfaction, retention, and ancillary sales. This role is responsible for overseeing field operations.</li></ul>Duties and Responsibilities:<ul><li>Identify and pursue opportunities to sell ancillary (enhancement) services to existing clients within the portfolio</li><li>Develop accurate estimates and takeoffs for both new and existing clients as needed</li><li>Deliver timely bid proposals and designs for enhancement projects.</li><li>Generate referrals from existing client base and communicate leads to Business Developer</li><li>Build and maintain strong long-term relations with clients, focusing on all pertinent points of contact</li><li>Conduct regular site walkthroughs with clients to ensure quality and service expectations are met</li><li>Lead and facilitate the resolution of client concerns or issues</li><li>Ensure timely account renewals within the assigned client portfolio</li><li>Proactively assess and address site enhancement needs during visits</li><li>Collaborate with the Operations Manager to ensure service delivery meets or exceeds expectations</li><li>Schedule regular site visits with the Operations Manager for quality reviews and to ensure client expectations are met</li><li>Support hiring, training, and coaching of field crews for the assigned portfolio</li><li>Promote and enforce safety policies and procedures</li><li>Ensure branch financial goals are met by maintaining acceptable gross margins for both base contract work and ancillary (enhancement) services</li><li>Assist the Branch Manager in overall leadership of the branch to include participation in all relevant meetings</li><li>Maintain proper account documentation and notes in the CRM system</li><li>Monitor and maintain satisfactory accounts receivable levels</li><li>Coordinate with the Branch Administrator to keep client records and contact information current</li><li>Perform additional duties as assigned by the Branch Manager </li></ul>Education and Experience:<ul><li>Associate’s or Bachelor’s degree in a business-related field, or equivalent experience in a customer-focused service industry</li><li>Minimum 3 years of experience in customer service, management, and leadership, preferably in the landscaping industry or local marketplace.</li><li>Strong written and verbal communication skills.</li><li>Demonstrated leadership and coaching abilities</li><li>Ability to foster collaboration and teamwork</li></ul>Physical Demands/Requirements:<ul><li>Operation of a computer and other office equipment/system, such as a laptop, cell phone, and sales and operational programs/tools </li><li>Position is a combination of mobile and sedentary work; must be able to remain in a stationary position for long periods of time </li><li>Customarily and regularly spends more than half of the time working away from BrightView’s places of business, walking job sites, selling and obtaining orders or contracts for BrightView’s services </li><li>Ability to travel by car, train, and plane </li><li>Position needs to be able to traverse uneven grounds and walk on job sites with clients and the branch team for periods of time up to 4 hours</li><li>Ability to maintain, in your possession at all times, required medications to address any known allergic reactions should they occur</li></ul>Work Environment:<ul><li>Works both indoors and outdoors; attends branch stretch and flex 3-4 days per week </li><li>Field-based position, a combination of office and customer-facing </li></ul><h3>BrightView Landscapes, LLC is an Equal Opportunity and E-Verify Employer. </h3><h3>This job description is subject to change at any time</h3>Compensation Pay Range:$70,304- 80,000BrightView offers a suite or health, wellness, and financial benefits to full-time team members. Benefits offerings for full-time team members include medical, dental, and vision insurance, ancillary and voluntary products, a 401k savings plan with employer contributions, and 6 to 9 company paid holidays per year. Employees may also be eligible to receive paid time off for vacation and/or sick leave, tuition reimbursement, and/or potential variable pay opportunities based on position and performance. A detailed benefits package will be provided during the interview process.It’s Not Just a Team. It’s One BrightView.

BrightView Landscapes

Jobvite Talemetry Organic Easy Apply

Delta Health Systems, one of the leading Third Party Administrators (TPA) for self insured programs in the country with a reputation for flexibility, innovative services and outstanding customer service is looking for an innovative, self motivated, dedicated individual to fill the position of: Maintains contact with assigned clients/brokers/consultants on a regular schedule via phone, correspondence and in person to monitor and enhance service.

Delta Health Systems, one of the leading Third Party Administrators (TPA) for self insured programs in the country with a reputation for flexibility, innovative services and outstanding customer service is looking for an innovative, self motivated, dedicated individual to fill the position of:Account Manager: Wellness DivisionPOSITION RESPONSIBILITIES <ul><li> Liaison between client, company departments and third-party service providers</li><li> Responds promptly and accurately to client/broker inquiries </li><li> Manages various population health management programs on behalf of client </li><li> Administers employee engagement campaigns</li><li> Conducts presentations </li><li> Preparing for and participating in employee/client presentations</li><li> Provides monthly and quarterly data reporting to clients</li><li> Maintains contact with assigned clients/brokers/consultants on a regular schedule via phone, correspondence and in person to monitor and enhance service</li><li> Implements new product offerings</li><li> Consults with clients/brokers/consultants on regulatory issues affecting plan</li><li> Represents Company at client, industry or professional meetings/events</li><li> Position requires travel and use of personal vehicle</li><li> Other duties as assigned</li></ul>KNOWLEDGE AND SKILLThe position requires one to three years of general account management/client relationship experience. Bachelors' degree and experience with population health management programs is preferred.  Must possess, or obtain within one year of assignment, a valid Life/Health Insurance Agent license.  Must possess a valid drivers' license and proof of insurance.                                 CRITICAL SUCCESS FACTORS:Success will require well-developed emotional and social competencies in these areas:<ul><li>Self-Confidence – Can diplomatically express views that may be unpopular. Decisive despite uncertainties. </li><li>Self-Control –Composed, positive, clear thinking and focused under pressure </li><li>Conscientiousness– Organized and careful in work. Meets deadlines and commitments. </li><li>Innovation – Open to new ideas, approaches and information. </li><li>Achievement Drive – Constantly strives to improve upon standards of excellence </li><li>Commitment– Makes sacrifices to meet goals.  Believes in the group's core values </li><li>Initiative – Pursues goals beyond what's required or expected of them </li><li>Optimism – Persistent despite obstacles and setbacks.  Expects success, not failure. </li><li>Understanding –Senses others feelings and perspectives, takes interest in their concerns. </li><li>Service Orientation – Anticipate, recognize and meets customer needs.  Offers help. </li><li>Influence – Can effectively persuade others.  </li><li>Communication – Deals with difficult issues. Listens well. Seeks mutual understanding. </li><li>Conflict Management- Diplomatic, tactful, able to de-escalate tense situations. </li><li>Collaboration and Cooperation – Shares plans, information and resources.  Partners.</li></ul>The statements above describe the general requirements of the job but are not intended as an all-inclusive listing of duties that may be required of the individual in this position from time to time.Delta Health Systems offers its employees a generous and comprehensive benefits package.  The health insurance components include medical, dental and vision.  Additional health benefits include life insurance, disability insurance and flexible spending accounts.  Other benefits include 401(k) with safe harbor contributions, vacation leave, sick leave, paid holidays, tuition reimbursement, and many more. Delta Health Systems is an equal opportunity employer and participates in E-Verify

Delta Health Systems

Account Manager - Wellness Division

Brokerage

Campaigns

Conflict Resolution

Consulting

Contact Management

Customer Relations

Customer Relationship Management (CRM)

Customer Support/Service

Customer/Client Research

Driver's License

Health Insurance

Insurance

Life Insurance

Organizational Skills

Regulations

Sales Management

Sales Presentation

Time Management

Willing to Travel

BreezyHR

Schedule and conduct Zoom, Teams, or telephonic meetings with carriers and other involved parties to advocate on behalf of insured clients and injured workers regarding claim status, legal issues, medical treatment concerns, and/or inefficiencies impacting timely resolution or closure of claims. Prepare and provide insured with quarterly reports including claim status reports, loss runs new claims, no claim notices and claim closure reports, to ensure clients remain informed of claim activity and closed claims.

<h3>Description</h3> <div>The Workers’ Compensation Claims Representative serves as the primary connection between insured clients and workers’ compensation insurance carriers. The representative is committed to supporting and advocating for insureds as they navigate the complex and ever-evolving California workers’ compensation system. This position ensures that claims are handled efficiently, accurately, and in compliance with applicable laws and procedures. The representative acts as an advocate for insureds, facilitates effective communication, and provides technical support and education throughout the claims process. The goal of this role is to enhance client satisfaction, improve claim outcomes, and support the brokerage’s service and retention objectives. </div> <h3>Key Responsibilities</h3> <div>Client & Carrier Communication</div><ul><li>Serve as the main liaison between insured clients and workers’ compensation insurance carriers.</li><li>Facilitate timely communication regarding claim status, settlement decisions and action plans.</li><li>Coordinate with adjusters, medical case managers, attorneys, agents, account manager and other involved parties to promote efficient claim resolution.</li><li>Communicate carrier recommendations and decisions to clients in a clear, professional manner.</li></ul><div> </div><div>Claims Oversight & Advocacy</div><ul><li>Monitor open claims for assigned accounts to ensure proper handling, timely deadlines and compliance with applicable regulations.</li><li>Review loss runs and document for accuracy and new claims; identify trends, anomalies, and opportunities for improvement.</li><li>Advocate on behalf of insured clients to ensure appropriate medical management and expeditious claim resolution.</li><li>Collaborate with clients to implement return-to-work programs and cost-containment strategies.</li><li>Schedule and conduct Zoom, Teams, or telephonic meetings with carriers and other involved parties to advocate on behalf of insured clients and injured workers regarding claim status, legal issues, medical treatment concerns, and/or inefficiencies impacting timely resolution or closure of claims.</li></ul><div> </div><div>Client Support & Education</div><ul><li>Provide expert guidance to clients regarding workers’ compensation reporting, claim filing and documentation requirements.</li><li>Assist clients with claim submissions and ensure all necessary information is provided to carriers.</li><li>Participate in client claim review meetings, stewardship presentations, and renewal strategy sessions.</li><li>Educate clients on workers’ compensation best practices, workplace safety, injury prevention and effective claims management.</li><li>Collaborate with the company’s Safety Department to identify injury trends and develop strategies or training initiatives to reduce future workplace incidents. </li><li>Provide workers’ compensation knowledge, insights, and recommendations to insured accounts not currently enrolled in the Claims Watch value added service, to enhance their understanding and engagement with claims management practices.</li></ul><div>Data Management & Reporting</div><ul><li>Maintain accurate and detailed claim documentation within the brokerage’s claims tracking system.</li><li>Prepare customized reports summarizing claim performance, open claim counts and cost trends.</li><li>Analyze loss data to identify recurring issues and recommend targeted interventions.</li><li>Provide internal management with reports to assist in account servicing and retention efforts.</li><li>Maintain workflow spreadsheets to track individual and departmental productivity, and to provide data insights for management reporting and performance analysis.</li><li>Complete experience modification projections and analysis to provide clients with a prognosis of their potential premium for the upcoming policy period.</li><li>Monitor WCIRB notice alerts for experience modification initial worksheets or revisions, and communicate relevant updates or impacts to clients and internal agents and account managers.</li><li>Prepare and provide insured with quarterly reports including claim status reports, loss runs new claims, no claim notices and claim closure reports, to ensure clients remain informed of claim activity and closed claims.</li></ul><div> </div><div>Professional Conduct and Team Responsibilities</div><ul><li>Conduct themselves in a professional and respectful manner at all times.</li><li>Communicate appropriately and refrain from using offensive or disrespectful language.</li><li>Comply with all assigned tasks and directives from management.</li><li>Attend all mandatory meetings and participate actively in team and company activities.</li><li>Demonstrate a positive, professional attitude and contribute constructively to the team environment.</li><li>Practice strict confidentiality at all times regarding company information, client data, and sensitive claim information.</li></ul> <h3>Skills, Knowledge and Expertise</h3> <div>Education and Experience:</div><ul><li>Associate’s or Bachelor’s degree in Business Administration, Risk Management, or a related field preferred.</li><li>Minimum of 2–5 years of experience in workers’ compensation claims handling, carrier relations, or client advocacy within a brokerage, carrier, or TPA setting.</li><li>Comprehensive understanding of state workers’ compensation statutes, medical case management practices, legal terminology and claims processes.</li></ul><div> </div><div>Knowledge, Skills, and Abilities:</div><ul><li>Strong verbal and written communication skills with a client-service mindset, ability to resolve complaints and disputes.</li><li>Proven ability to build and maintain effective professional relationships.</li><li>Exceptional analytical, organizational, and problem-solving abilities.</li><li>Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint) and claims management or CRM software.</li><li>Ability to manage multiple priorities and deliver results in a fast-paced environment.</li></ul><div> </div><div>Certifications (Preferred):</div><ul><li>Associate in Claims (AIC), Workers’ Compensation Claims Professional (WCCP), or similar industry designation.</li><li>State adjuster license or Self-Insurance Administrator (SIP) certificate (if required by jurisdiction).</li></ul>

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Accounts Administrator Jobs in Fresno, CA

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Account ManagerBrightView

Account ManagerBrightView Landscapes

Account Manager - Wellness DivisionDelta Health Systems

Insurance Claims Representative: Workers' CompensationThe Misch Group

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