Senior Manager, Agent Capabilities & Horizontal Operations Servicing Strategy (Hybrid) Capital One Financial CorpSenior Manager, Agent Capabilities & Horizontal Operations Servicing Strategy (Hybrid)McLean, VA$149,000–$170,000 / yearThis team works closely with our Operations partners to understand areas within our network that are creating friction for our customers and are impeding our ability to provide efficient, accurate and high quality customer service. In this role, you will be a key member of a team focused on identifying areas of operational improvement while delivering solutions consisting of both process improvement and technology investments.
Sr. Manager, Software Engineer - Finance Tech, AI Powered Platforms Capital One Financial CorpSr. Manager, Software Engineer - Finance Tech, AI Powered PlatformsMcLean, VA$229,900–$262,400 / yearUtilize programming languages like JavaScript, Java, HTML/CSS, TypeScript, SQL, Python, and Go, Open Source RDBMS and NoSQL databases, Container Orchestration services including Docker and Kubernetes, and a variety of AWS tools and services. Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, mentoring other members of the engineering community, and from time to time, be asked to code or evaluate code.
NewMBA Product Manager - 2027 Capital OneMBA Product Manager - 2027McLean, VirginiaCurrently has: A Bachelor's Degree or Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing. Preferred Qualifications: At least 2 years of experience leveraging data and customer insights to make strategic business decisions, influencing stakeholders to adopt proposed strategies, translating business strategy into roadmaps, and leading high functioning teams through execution.
HVAC Service Manager Southland IndustriesHVAC Service ManagerVACandidate ownership can only be established after a bona fide work order is issued by a member of the Southland Industries Talent Acquisition team and the candidate is appropriately submitted through our Applicant Tracking System (ATS). Manages and reviews financial statements, sales and activity reports, or other performance data to measure productivity and goal achievements and identifies areas needing cost reduction or program improvement.
Principal Project Manager, Horizontal Operations, Enterprise Learning Capital One Financial CorpPrincipal Project Manager, Horizontal Operations, Enterprise LearningMcLean, VA$120,800–$137,900 / yearCapital One's Enterprise Learning & Development (L&D) team is seeking a Principal Project Manager, Horizontal Operations to drive process optimization, well-managed delivery, and project management across various horizontal functions on our team (budget, vendor, and risk management). Confident communicator (verbal and written), with a focus on clarity, influence, and data-driven storytelling who can influence and communicate to a range of audiences, including associates, leaders, and partners.
Principal Project Manager Capital One Financial CorpPrincipal Project ManagerRichmond, VA$120,800–$137,900 / yearIn this role, you will enjoy significant exposure across key business leaders and cross-functional lines of business, empowering you to guide the organization through complex transitions, mitigate delivery risk, and drive strategic alignment across the NPP and business stakeholder environment from day one. Tooling & Workflow Enablement: Configure, manage, and optimize core collaboration tools (e.g., Jira, Confluence, Google sites, Data Studio, Slack, and tracking platforms) to ensure workflows generate clean insights without creating process debt.
Senior Business Manager, Product Analytics Capital One Financial CorpSenior Business Manager, Product AnalyticsMcLean, VA$200,700–$229,100 / yearCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills.
Assistant Sales Manager Batteries Plus BulbsAssistant Sales ManagerAlexandria, VABatteries Plus is the nations first largest and fastest growing battery and light bulb franchise of its kind, offering a comprehensive selection of batteries, light bulbs, related products and services that meet the growing demands of retail consumers and businesses alike. With almost 560 locations in 46 states and Puerto Rico and access to over 45,000 unique battery and light bulb products, Batteries Plus has become the single source supplier for all battery and light bulb power needs.
Sr. Manager - Cyber Technical- Technology Audit Capital One Financial CorpSr. Manager - Cyber Technical- Technology AuditMcLean, VA$209,000–$238,500 / yearCertifications related to or pursuing certification related to Cloud, Cyber or Technology Operations, such as Cloud provider certifications, Certified Information Systems Security Professional (CISSP), or Certified Information Security Manager (CISM), Certifications related to or pursuing certification related to Auditing, such as Certified Internal Auditor (CIA), or Certified Information Systems Auditor (CISA). As a member of the Audit team, the candidate will focus on audits of critical technology functions including cloud-based technology implementations, application and cloud technology controls, and cybersecurity risks.
General Manager (4229) - 3809 Princess Anne Rd Ste #108A Ste 108A Domino's Pizza IncGeneral Manager (4229) - 3809 Princess Anne Rd Ste #108A Ste 108AVirginia Beach, VAWe offer unparalleled opportunities for growth: Franchise Ownership: Our exclusive Management Development Program allows only our own store managers to apply for franchising opportunities, setting us apart from the competition. Corporate Careers: For those seeking a corporate career path, opportunities include becoming a Trainer or a Regional Manager in our field marketplace.
General Manager (4231) - 4412 Monarch Way Domino's Pizza IncGeneral Manager (4231) - 4412 Monarch WayNorfolk, VAWe offer unparalleled opportunities for growth: Franchise Ownership: Our exclusive Management Development Program allows only our own store managers to apply for franchising opportunities, setting us apart from the competition. Corporate Careers: For those seeking a corporate career path, opportunities include becoming a Trainer or a Regional Manager in our field marketplace.
General Manager (4204) - 1169 Nimmo Pkwy Domino's Pizza IncGeneral Manager (4204) - 1169 Nimmo PkwyVirginia Beach, VAWe offer unparalleled opportunities for growth: Franchise Ownership: Our exclusive Management Development Program allows only our own store managers to apply for franchising opportunities, setting us apart from the competition. Corporate Careers: For those seeking a corporate career path, opportunities include becoming a Trainer or a Regional Manager in our field marketplace.
Principal Project Manager (Hybrid) Capital One Financial CorpPrincipal Project Manager (Hybrid)Richmond, VA$120,800–$137,900 / yearServe as a formal or informal mentor to junior PMs; share subject matter expertise and model the "Differentiator" behaviors of the PMO competency model, raising the quality of work for all project managers in the organization. While this is an individual contributor role, you will be expected to operate at a "Differentiator" level mentoring junior project managers and influencing senior leadership to drive projects and demonstrate project management principles.
General Manager (4205) - 4231 E Little Creek Rd unit b Domino's Pizza IncGeneral Manager (4205) - 4231 E Little Creek Rd unit bNorfolk, VAWe offer unparalleled opportunities for growth: Franchise Ownership: Our exclusive Management Development Program allows only our own store managers to apply for franchising opportunities, setting us apart from the competition. Corporate Careers: For those seeking a corporate career path, opportunities include becoming a Trainer or a Regional Manager in our field marketplace.
General Manager (4219) - 1575 Mill Dam Rd Domino's Pizza IncGeneral Manager (4219) - 1575 Mill Dam RdVirginia Beach, VAWe offer unparalleled opportunities for growth: Franchise Ownership: Our exclusive Management Development Program allows only our own store managers to apply for franchising opportunities, setting us apart from the competition. Corporate Careers: For those seeking a corporate career path, opportunities include becoming a Trainer or a Regional Manager in our field marketplace.
General Manager (4218) - 4232 Holland Rd Domino's Pizza IncGeneral Manager (4218) - 4232 Holland RdVirginia Beach, VAWe offer unparalleled opportunities for growth: Franchise Ownership: Our exclusive Management Development Program allows only our own store managers to apply for franchising opportunities, setting us apart from the competition. Corporate Careers: For those seeking a corporate career path, opportunities include becoming a Trainer or a Regional Manager in our field marketplace.
General Manager (4217) - 315-A Virginia Beach Blvd Domino's Pizza IncGeneral Manager (4217) - 315-A Virginia Beach BlvdVirginia Beach, VAWe offer unparalleled opportunities for growth: Franchise Ownership: Our exclusive Management Development Program allows only our own store managers to apply for franchising opportunities, setting us apart from the competition. Corporate Careers: For those seeking a corporate career path, opportunities include becoming a Trainer or a Regional Manager in our field marketplace.
Manager, Product - CCaaS TELUS Digital IncManager, Product - CCaaSCharlottesville, VAWith a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering. From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are - all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.
General Manager (8087) - 426 Granby St Domino's Pizza IncGeneral Manager (8087) - 426 Granby StNorfolk, VAWe offer unparalleled opportunities for growth: Franchise Ownership: Our exclusive Management Development Program allows only our own store managers to apply for franchising opportunities, setting us apart from the competition. Corporate Careers: For those seeking a corporate career path, opportunities include becoming a Trainer or a Regional Manager in our field marketplace.
General Manager (4214) - 2716 Virginia Beach Blvd Domino's Pizza IncGeneral Manager (4214) - 2716 Virginia Beach BlvdVirginia Beach, VAWe offer unparalleled opportunities for growth: Franchise Ownership: Our exclusive Management Development Program allows only our own store managers to apply for franchising opportunities, setting us apart from the competition. Corporate Careers: For those seeking a corporate career path, opportunities include becoming a Trainer or a Regional Manager in our field marketplace.
General Manager (4216) - 996 Independence Blvd Domino's Pizza IncGeneral Manager (4216) - 996 Independence BlvdVirginia Beach, VAWe offer unparalleled opportunities for growth: Franchise Ownership: Our exclusive Management Development Program allows only our own store managers to apply for franchising opportunities, setting us apart from the competition. Corporate Careers: For those seeking a corporate career path, opportunities include becoming a Trainer or a Regional Manager in our field marketplace.
General Manager (4237) - 1920 Centerville Turnpike ste 115 Domino's Pizza IncGeneral Manager (4237) - 1920 Centerville Turnpike ste 115Virginia Beach, VAWe offer unparalleled opportunities for growth: Franchise Ownership: Our exclusive Management Development Program allows only our own store managers to apply for franchising opportunities, setting us apart from the competition. Corporate Careers: For those seeking a corporate career path, opportunities include becoming a Trainer or a Regional Manager in our field marketplace.
General Manager (4227) - 1581 General Booth Blvd ste 115 Domino's Pizza IncGeneral Manager (4227) - 1581 General Booth Blvd ste 115Virginia Beach, VAWe offer unparalleled opportunities for growth: Franchise Ownership: Our exclusive Management Development Program allows only our own store managers to apply for franchising opportunities, setting us apart from the competition. Corporate Careers: For those seeking a corporate career path, opportunities include becoming a Trainer or a Regional Manager in our field marketplace.
General Manager (4201) - 7701 Hampton Blvd Domino's Pizza IncGeneral Manager (4201) - 7701 Hampton BlvdNorfolk, VAWe offer unparalleled opportunities for growth: Franchise Ownership: Our exclusive Management Development Program allows only our own store managers to apply for franchising opportunities, setting us apart from the competition. Corporate Careers: For those seeking a corporate career path, opportunities include becoming a Trainer or a Regional Manager in our field marketplace.
General Manager (8089) - 3501 Holland Rd suite 104 Domino's Pizza IncGeneral Manager (8089) - 3501 Holland Rd suite 104Virginia Beach, VAWe offer unparalleled opportunities for growth: Franchise Ownership: Our exclusive Management Development Program allows only our own store managers to apply for franchising opportunities, setting us apart from the competition. Corporate Careers: For those seeking a corporate career path, opportunities include becoming a Trainer or a Regional Manager in our field marketplace.
General Manager (4212) - 1011 Eden Way N ste b Domino's Pizza IncGeneral Manager (4212) - 1011 Eden Way N ste bChesapeake, VAWe offer unparalleled opportunities for growth: Franchise Ownership: Our exclusive Management Development Program allows only our own store managers to apply for franchising opportunities, setting us apart from the competition. Corporate Careers: For those seeking a corporate career path, opportunities include becoming a Trainer or a Regional Manager in our field marketplace.
General Manager (4207) - 745 N Battlefield Blvd #102 Domino's Pizza IncGeneral Manager (4207) - 745 N Battlefield Blvd #102Chesapeake, VAWe offer unparalleled opportunities for growth: Franchise Ownership: Our exclusive Management Development Program allows only our own store managers to apply for franchising opportunities, setting us apart from the competition. Corporate Careers: For those seeking a corporate career path, opportunities include becoming a Trainer or a Regional Manager in our field marketplace.
General Manager (8417) - 1249 Cedar Rd suite 101 Domino's Pizza IncGeneral Manager (8417) - 1249 Cedar Rd suite 101Chesapeake, VAWe offer unparalleled opportunities for growth: Franchise Ownership: Our exclusive Management Development Program allows only our own store managers to apply for franchising opportunities, setting us apart from the competition. Corporate Careers: For those seeking a corporate career path, opportunities include becoming a Trainer or a Regional Manager in our field marketplace.
General Manager (4209) - 450 S Battlefield Blvd Domino's Pizza IncGeneral Manager (4209) - 450 S Battlefield BlvdChesapeake, VAWe offer unparalleled opportunities for growth: Franchise Ownership: Our exclusive Management Development Program allows only our own store managers to apply for franchising opportunities, setting us apart from the competition. Corporate Careers: For those seeking a corporate career path, opportunities include becoming a Trainer or a Regional Manager in our field marketplace.
General Manager (4202) - 195 W Ocean View Ave Domino's Pizza IncGeneral Manager (4202) - 195 W Ocean View AveNorfolk, VAWe offer unparalleled opportunities for growth: Franchise Ownership: Our exclusive Management Development Program allows only our own store managers to apply for franchising opportunities, setting us apart from the competition. Corporate Careers: For those seeking a corporate career path, opportunities include becoming a Trainer or a Regional Manager in our field marketplace.
General Manager (4215) - 368 Newtown Rd Domino's Pizza IncGeneral Manager (4215) - 368 Newtown RdVirginia Beach, VAWe offer unparalleled opportunities for growth: Franchise Ownership: Our exclusive Management Development Program allows only our own store managers to apply for franchising opportunities, setting us apart from the competition. Corporate Careers: For those seeking a corporate career path, opportunities include becoming a Trainer or a Regional Manager in our field marketplace.
General Manager (4211) - 725 E Little Creek Rd unit 505 Domino's Pizza IncGeneral Manager (4211) - 725 E Little Creek Rd unit 505Norfolk, VAWe offer unparalleled opportunities for growth: Franchise Ownership: Our exclusive Management Development Program allows only our own store managers to apply for franchising opportunities, setting us apart from the competition. Corporate Careers: For those seeking a corporate career path, opportunities include becoming a Trainer or a Regional Manager in our field marketplace.
General Manager (6095) - 853 Kempsville Rd #103 Domino's Pizza IncGeneral Manager (6095) - 853 Kempsville Rd #103Virginia Beach, VAWe offer unparalleled opportunities for growth: Franchise Ownership: Our exclusive Management Development Program allows only our own store managers to apply for franchising opportunities, setting us apart from the competition. Corporate Careers: For those seeking a corporate career path, opportunities include becoming a Trainer or a Regional Manager in our field marketplace.
Construction/Commercial Program Manager ImiaConstruction/Commercial Program ManagerPortsmouth, VirginiaThis role is responsible for site planning including site selection and acquisition, design, tendering of work packages and selecting and contracting with main Contractors, project scoping and project planning, budgeting, resourcing, governance and regular communication to key stakeholders on project progress across multiple concurrent projects. The Program Manager is responsible for the planning and on-site execution of projects from initiation through completion of construction by providing project leadership, communication, coordination, and conflict resolution to ensure project goals are met.
Enterprise Project Manager Trans Dist Comm of Hampton RdsEnterprise Project ManagerNorfolk, Virginia$121,342–$157,745 / yearCollaborate with the Director of Capital Programs, Director of Budget and Financial Analysis, and the Director of Finance to identify and implement training opportunities and ongoing support efforts for project managers such that project management disciplines, best practices, policies, and processes are well defined and uniformly supported across the agency. Collaborate with the Director of Capital Programs, Director of Budget and Financial Analysis, and the Director of Finance to ensure active project monitoring, milestone reporting and deliverables, and identification and implementation of corrective actions as needed, to include ensuring that project efforts, including any changes, are integrated back to core business interests and strategic goals and objectives.
Sr. Manager - Cyber Technical - Technology Audit (Hybrid) Capital One Financial CorpSr. Manager - Cyber Technical - Technology Audit (Hybrid)McLean, VA$209,000–$238,500 / yearCertifications related to or pursuing certification related to Cloud, Cyber or Technology Operations, such as Cloud provider certifications, Certified Information Systems Security Professional (CISSP), or Certified Information Security Manager (CISM), Certifications related to or pursuing certification related to Auditing, such as Certified Internal Auditor (CIA), or Certified Information Systems Auditor (CISA). As a member of the Audit team, the candidate will focus on audits of critical technology functions including cloud-based technology implementations, application and cloud technology controls, and cybersecurity risks.
General Manager (4220) - 1075 George Washington Hwy N Domino's Pizza IncGeneral Manager (4220) - 1075 George Washington Hwy NChesapeake, VAWe offer unparalleled opportunities for growth: Franchise Ownership: Our exclusive Management Development Program allows only our own store managers to apply for franchising opportunities, setting us apart from the competition. Corporate Careers: For those seeking a corporate career path, opportunities include becoming a Trainer or a Regional Manager in our field marketplace.
Senior Manager, Project Management - Business Cards and Payments Capital One Financial CorpSenior Manager, Project Management - Business Cards and PaymentsMcLean, VA$177,700–$202,800 / yearAlthough the opportunities are endless, the core responsibilities of a Senior Manager of Project Management include: Lead the delivery of high-priority initiatives and work streams that span across Business Cards and Payments and Capital One, directly and through a team of project managers. We've built an organization that is focused on listening to and learning from the millions of business customers we serve every day to make sure our products, services and experiences work as hard as they do.
NewManager, Project Management Capital OneManager, Project ManagementRichmond, VirginiaThe Finance Products & Delivery Systems (FPDS) Product organization manages a portfolio of business-critical products that transform how Capital One operates and supports the broader Finance organization and enterprise. Manager, Project Management Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients.
Senior Manager, Program Management Office PMO SolarWinds CorpSenior Manager, Program Management Office PMOReston, VAThe role is highly cross-functional, collaborating with go-to-market teams and operations counterparts to support efforts that drive revenue, promote the success of product launches, deepen our presence in strategic markets, and ensure the success of events, both in-person and virtual, as well as cross-functional initiatives. This role will drive operational excellence by establishing scalable delivery frameworks, improving cross-functional alignment, and ensuring high-impact marketing initiatives are delivered on time, on budget, and with measurable business impact.
NewManager 1 Cyber Software Engineering Northrop Grumman CorpManager 1 Cyber Software EngineeringChantilly, VA$133,000–$199,600 / yearWe strive to attract and retain the best employees by providing an inclusive work environment wherein employees are receptive to diverse ideas, perspectives, and talents to help solve our toughest customer challenges: to develop and maintain some of the most technically sophisticated products, programs, and services in the world. Specific responsibilities include coordinating programs for staffing, recruiting, training, preparing and delivering performance reviews to employees, evaluating employees for promotions, evaluating salaries and compensation, assisting employees in preparing performance goals, providing career guidance to employees and counseling employees on their performance as necessary.
Manager, Forward Deployed Engineering - Public Sector Databricks IncManager, Forward Deployed Engineering - Public SectorArlington, VA$211,800–$291,300 / yearWhat we look for: 4+ years of people leadership experience managing high-performing technical delivery teams, solution architects, or professional services organizations with a proven track record of building excellence-driven cultures. Partnering with Databricks'' most strategic enterprise customers across Public Sector, you will shape how leading organizations migrate to the lakehouse, build next-generation AI and GenAI systems, and unlock sustained business value from their data investments.
Senior Project Manager (UiPath) LeidosSenior Project Manager (UiPath)Alexandria, VirginiaThe successful candidate will work closely with government stakeholders, technical teams, cloud engineers, customer success personnel, and program leadership to coordinate cloud migration and modernization activities, facilitate application onboarding efforts, and ensure successful delivery of project objectives. The Digital Sector at Leidos is seeking a Project Manager to support cloud modernization initiatives for the United States Coast Guard (USCG) at the Command, Control, Communication, Computer, Cyber, and Intelligence Service Center (C5ISC) in the Alexandria, VA area.
Federal Program Manager (Top Secret) Praescient Analytics LLCFederal Program Manager (Top Secret)Fairfax, VAPosition Overview: We are seeking an experienced Federal Program Manager (PM) to serve as the single point of accountability for the execution of a DoD Task Order supporting the Defense Counterintelligence and Security Agency (DCSA), overseeing Agile delivery, operational sustainment, and continuous enhancement of a mission-critical investigative imaging system within a DoD Software Factory environment. Praescient Analytics is a Certified Woman-Owned Small Business (WOSB) with over a decade of expertise in advanced analytics, engineering, and DevOps, specializing in transforming complex data into actionable intelligence for informed decision-making.
Customer Growth Strategy Senior Manager | Financial Services Accenture PlcCustomer Growth Strategy Senior Manager | Financial ServicesArlington, VABeyond shaping strategies, you are adept at embedding within client relationships, partnering with Accenture account leads, and identifying new opportunities, both organic and inorganic, that grow Accenture Song's impact and our clients' businesses. With deep industry expertise and strong client partnerships, we help financial services leaders design and execute growth strategies that solve real customer needs and deliver measurable outcomes.
NewSr Business Manager - UMCLIP Valuations Discover Financial ServicesSr Business Manager - UMCLIP ValuationsMcLean, VA$200,700–$229,100 / yearWhile we are looking for a diverse range of talents, our ideal candidate brings a unique blend of technical expertise and strategic business acumen, including: Strategic & Tech-Forward Mindset: Experience driving strategy in management consulting, Tech, or FinTech environments is preferred. Credit Risk: Drive step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis.
NewQuality Assurance Manager LeidosQuality Assurance ManagerNewport News, VirginiaRemoteA successful Quality Manager can (1) articulate how their quality control, improvement, and management strategies will support the Program Manager’s proactive control of schedule, cost, suppliers, and customer satisfaction, and (2) demonstrate with evidence that their tactical implementation of their Quality Management System (QMS) has effectively supported those goals. Support program leadership in identifying and defining meaningful program performance measures (including contractual Service Level Agreements, Leidos internal required measures, and program-defined measures).
Office Manager George Mason UniversityOffice ManagerFairfax, VirginiaThe program is designed to support students through program-sponsored activities, which include weekly tutoring/mentoring, Saturday sessions about college admissions, financial aid, goal setting, study skills, academic preparation in math and science, and family workshops for students and parents. Supports unit events through administrative coordination such as room reservations, materials preparation, registration tracking, and on-site logistical assistance as needed, while deferring strategic event leadership and vendor management to the Operations & Events Manager.
Ahr3 - Case Manager Shelter HouseAhr3 - Case ManagerFairfax, VA$52,000–$56,000 / yearCase Managers are responsible for providing direct services to clients in shelter by assessing client needs upon entry, connecting clients to appropriate services, and advocating to ensure the provision of comprehensive services meet the identified needs. Shelter House will also provide reasonable accommodations to pregnant and qualified employees with disabilities to enable them to perform the essential functions of their job, and to employees with respect to their observance of their religious beliefs, in accordance with applicable law.
Case Manager - Children’s Mental Health Division-***SIGN ON BONUS ELIGIBLE*** Richmond Behavioral Health AuthorityCase Manager - Children’s Mental Health Division-***SIGN ON BONUS ELIGIBLE***Richmond, VirginiaRichmond Behavioral Health is seeking full-time Children's Mental Health Case Managers to perform intermediate professional work assessing client needs, developing, implementing and monitoring service delivery and assistance plans, coordinating and monitoring services with other agencies, counseling and assisting clients, maintaining records and files, preparing reports, and related work as apparent or assigned. Evaluates the quality of services provided and changes in clients condition and counsels clients as necessary; evaluates clients environment for safety, security, negative factors and productivity; compiles and analyzes data relating to complaints; identifies and works to resolve problems.