RequirementsEducation:* Bachelor's Degree, preferredExperience:* 3 years Experience in third-party logistics, preferred* 3 years Experience in Customer Operations, Account Management, Customer Sales, or related field, preferred* Experience meeting performance expectations in the Truckload Account Specialist II position or Truckload Account Specialist III position, preferredComputer Skills:* Advanced experience with transportation management software, shipper platforms, and pricing tools, required* Proficient in Microsoft Office Suite, requiredAdditional Requirements:* Ability to align business initiatives with customer account strategy to achieve goals, required* Ability to coach, develop, and lead others, required* Ability to prioritize workload and manage multiple customer accounts, required* Analytical mindset with the ability to interpret data and make informed decisions, required* Deep understanding of the freight market, required* Diligent at driving operational efficiencies, required* Effective communication skills, both written and verbal, required* Exceptional organizational skills and meticulous attention to detail, required* Proven ability to drive customer account growth, required* Proven experience spot quoting and successfully utilizing pricing tools, required* Strong problem-solving skills and critical thinking ability, required* Sound decision-making abilities, requiredCompetencies:* Accountability* Business Markets* Decision Making and Critical Thinking* Leadership* Planning: Tactical, Strategic* Problem Solving* Selling* Service ExcellenceOther DetailsWork Hours:* Generally, 8:00 am - 5:00 pm with occasional irregular hours depending on workload. Implement effective customer operations processes to execute service efficiency.* Collaborate with Yield to assist with RFP strategy and execution, assess RFP backup rates, sign off on all rates submitted, monitor award actualization, review spot compliance, and implement pricing adjustments as needed.*