Wade Walters - State Farm AgentAccount Representative - State Farm Agent Team Member Wade Walters - State Farm AgentAccount Representative - State Farm Agent Team MemberNitro, WVROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Wade Walters - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments.
Matthew Rowsey - State Farm AgentAccount Representative - State Farm Agent Team Member Matthew Rowsey - State Farm AgentAccount Representative - State Farm Agent Team MemberCharleston, WVROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Matthew Rowsey - State Farm Agent, you are vital to our daily business operations and customers’ success. Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance sales, we want to hear from you! www.agentrowsey.com.
Frank Yeigh III - State Farm AgentInsurance Account Representative - State Farm Agent Team Member Frank Yeigh III - State Farm AgentInsurance Account Representative - State Farm Agent Team MemberSouth Charleston, WVSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Insurance Account Representative - State Farm Agent Team Member. Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
David Smyer - State Farm AgentAccount Representative - State Farm Agent Team Member David Smyer - State Farm AgentAccount Representative - State Farm Agent Team MemberCharleston, WVROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for David Smyer - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments.
Total Quality Logistics LLCAccount Representative - Uncapped Commission Total Quality Logistics LLCAccount Representative - Uncapped CommissionCharleston, WVAsk your recruiter • Who were looking for • You compete daily in a fast-paced, high-energy environment • Youre self-motivated, set ambitious goals, and work relentlessly to achieve them • Youre coachable but also independent and assertive in solving problems • Youre eager to develop complex logistics solutions while delivering great customer service • College degree preferred but not required • Military veterans encouraged to apply. • Elite work ethic: 100% in-office expected to go above and beyond • Extreme sense of urgency to efficiently juggle dynamic operations • Strong communication skills with ability to handle conflict • Solution-focused mindset and exceptional customer service • Ability to work with the latest technologies.
Colby Johnson - State Farm AgentAccount Representative - State Farm Agent Team Member Colby Johnson - State Farm AgentAccount Representative - State Farm Agent Team Memberst albans, WVROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Colby Johnson - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments.
Frank Yeigh III - State Farm AgentAccount Representative - State Farm Agent Team Member Frank Yeigh III - State Farm AgentAccount Representative - State Farm Agent Team MemberSouth Charleston, WVSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Account Representative - State Farm Agent Team Member. Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
Genuine Parts CoOn-Site Sr CSR Genuine Parts CoOn-Site Sr CSRCharleston, WVDevelop and broaden relationships within customer organization to fully understand needs and wants; primary contribution is acting as the inside half of the sales team and ensuring transactions are error free and providing guidance and advice to less experienced Customer Service Representatives. Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!
Starkey Hearing Technologies IncGovt Services Territory Account Manager Starkey Hearing Technologies IncGovt Services Territory Account ManagerWV$100,000–$150,000 / yearFounded in 1967 by Bill Austin, Starkey is known for our cutting-edge hearing health innovations, industry-leading research and development, and not being afraid to push the edge of what's possible. Our teams come to work each day focused on ensuring people everywhere have the products and services they need to hear better and live better.
Charleston Area Medical Center Health System IncPatient Accounts Customer Service Rep Charleston Area Medical Center Health System IncPatient Accounts Customer Service RepCharleston, WVThe employee must possess/obtain (by the end of the orientation period) and demonstrate the knowledge and skills necessary to provide developmentally appropriate assessment, treatment or care as defined by the department's identified patient ages. Must demonstrate competency through an initial orientation and ongoing competency validation to independently perform tasks and additional duties as specified in the job description and the unit/department specific competency checklist.
ByriderCustomer Service Representative ByriderCustomer Service RepresentativeSouth Charleston, WVIn this role, you will help customers stay on track with their vehicle payments while contributing to the financial strength and stability of our organization. Byrider is seeking a motivated and detail-oriented Customer Service Representative to support our CNAC financing program.
chris niewierowski - State Farm AgentAccount Manager - State Farm Agent Team Member chris niewierowski - State Farm AgentAccount Manager - State Farm Agent Team MemberCharleston, WVSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Account Manager - State Farm Agent Team Member. Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
Planet Fitness - Midwest Management GroupMember Service Representative Planet Fitness - Midwest Management GroupMember Service RepresentativeCharleston, WVhe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees.
AmgenSenior Specialty Representative - Dermatology - Charleston, WV AmgenSenior Specialty Representative - Dermatology - Charleston, WVCharleston, West VirginiaIn addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include: A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts. · Perform as a sales leader to achieve territory sales by delivering branded sales messages, conducting planned programs, scheduling and following-up with medical educational programs, and achieving or exceeding sales targets through both in-person and virtual engagement .
JD Byrider Systems, Inc.Customer Service Representative JD Byrider Systems, Inc.Customer Service RepresentativeSouth Charleston, WVIn this role, you will help customers stay on track with their vehicle payments while contributing to the financial strength and stability of our organization. Rewards for Customer Service Representative: Competitive hourly pay plus bonus package, earning potential up to $55,000 a year.
Centimark CorporationRoofing Service Sales Representative Centimark CorporationRoofing Service Sales RepresentativeCharleston, WV$75,000–$100,000 / yearWe provide commercial roofing services, including roof replacement, repairs, maintenance, emergency service, inspections, snow removal, and roof safety accessories. CentiMark Corporation has an exceptional opportunity for an additional full-time Roofing Service Sales Representative to support our Sales Teams in the greater Charleston area.
Swack BrosWireless Sales Representative Swack BrosWireless Sales RepresentativeFayetteville, West VirginiaRole Overview: As a Sales Representative and Account Specialist, you will manage client relationships, drive growth, and ensure a seamless customer experience. Our leadership, including the CEO, Director of Operations, District Managers, and Store Managers, all started as sales reps.
GFI-Team IkigaiSales Representative - Part Time GFI-Team IkigaiSales Representative - Part TimeCharleston, WVRemote$65,000–$85,000 / yearIn this vibrant role, you'll juggle client accounts, blend customer service with stellar sales skills, and be the champion our clients turn to. We're a spirited and dynamic organization on a quest to wipe out financial illiteracy and sprinkle positive impact onto communities around the globe.
The Impact Insurance AgencySales Representative — Educators & Coaches Transition Role The Impact Insurance AgencySales Representative — Educators & Coaches Transition RolePoca, West VirginiaRemoteMany teachers, coaches, and educators develop strong leadership instincts the ability to communicate clearly, guide groups with confidence, and help people move forward. You'll meet with business owners and employee groups locally, leading benefit discussions and helping organizations implement solutions that support their teams.
Hankey Group ExternalDealer Account Manager Hankey Group ExternalDealer Account ManagerCharleston, West VirginiaThe exact starting compensation to be offered will be determined at the time of selecting an applicant for hire and will be dependent on a wide range of factors, including but not limited to geographic location, skill set, experience, education, credentials, and licensure when applicable. Prepare presentations and proposals to communicate company products and services to all levels of management within Independent and Franchise Dealerships .
MRC Global IncAR Partner - National Accounts MRC Global IncAR Partner - National AccountsCharleston, WVAbility to establish a good rapport with customers, service center employees, department personnel, and other corporate employees using written correspondence, proper phone etiquette, and other effective interpersonal skills. Collections focus will be on named managed/national MRC Global accounts, focusing on root cause issues causing accounts to be delinquent in payment to MRC Global.
StrykerSales Representative - Charleston, WV - Injury Prevention StrykerSales Representative - Charleston, WV - Injury PreventionCharleston, West VirginiaHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain the COVID-19 vaccination as an essential function of their role.
Monogram HealthField Sales Representative- Charleson, WV Monogram HealthField Sales Representative- Charleson, WVCharleston, West VirginiaMonogram Health employs a robust clinical team, leveraging specialists across multiple disciplines including nephrology, cardiology, endocrinology, pulmonology, behavioral health, and palliative care to diagnose and treat health issues; review and prescribe medication; provide guidance, education, and counselling on a patient’s healthcare options; as well as assist with daily needs such as access to food, eating healthy, transportation, financial assistance, and more. Monogram health takes a comprehensive and personalized approach to a person’s health, treating not only a disease, but all of the chronic conditions that are present - such as diabetes, hypertension, chronic kidney disease, heart failure, depression, COPD, and other metabolic disorders.
Arrow Electronics IncField Sales Representative (SiliconExpert) Arrow Electronics IncField Sales Representative (SiliconExpert)West Virginia, WVRemote$84,300–$150,483.04 / yearAbility to prepare comprehensive internal quarterly business reviews (iQBR), presenting strategic plans and implementation steps to grow sales, demand creation and improve customer service, and ability to lead regular QBRs with major customers that unlock additional sales opportunities. Team player - collaborate with cross functional teams including partnerships, marketing, customer success, and your fellow sales team to succeed in your goals and help them succeed in theirs.
Rotech Healthcare Inc.Medical Equipment Customer Service Representative Rotech Healthcare Inc.Medical Equipment Customer Service RepresentativeCharleston, West VirginiaWith hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.
Becton Dickinson and CoService Sales Representative Becton Dickinson and CoService Sales RepresentativeCharleston, WV$79,600–$131,300 / yearWaters collaborates with analytical laboratories around the world to advance the release of effective, high-quality medicines, assure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combatting growing antibiotic resistance. Through a shared culture of relentless innovation, Waters' passionate team of approximately 16,000 colleagues partner with customers to turn scientific challenges into breakthroughs that improve lives worldwide.
U.S. Department of CommerceField Representative (DC/DE/KY/MD/OH/PA/TN/VA/WV) U.S. Department of CommerceField Representative (DC/DE/KY/MD/OH/PA/TN/VA/WV)WVICTAP applicants MUST submit the following documents: A copy of your RIF separation notice; notice of proposed removal for declining a directed geographic relocation outside of the local commuting area; notice of disability annuity termination; certification from your former agency that it cannot place you after your recovery from a work-related compensable injury; or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement. CTAP applicants MUST submit the following documents: A copy of your RIF separation notice; notice of proposed removal for declining a directed geographic relocation outside of the local commuting area; a Certificate of Expected Separation (CES); or certification that you are in a surplus organization or occupation (this could be a position abolishment letter, a notice of eligibility for discontinued service retirement, or similar notice).
ibexFiber Internet Tech and Billing Representative ibexFiber Internet Tech and Billing RepresentativeCharleston, West VirginiaThis includes answering non-technical and technical questions related to their service, resolving various issues, completing customer transactions (sign ups, plan changes), escalating issues to the technical support teams/non-technical support teams/ field operations and install teams/sales teams and closing out issues in a timely manner. We know a quality agent makes the difference for customers and how a great customer experience influences how they feel about the brand they have chosen.
AbbVie IncSpecialty Representative GIC - Charleston WV AbbVie IncSpecialty Representative GIC - Charleston WVCharleston, WVContinuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution. Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie's business code of conduct, policies and all applicable laws and regulations.
AbbVie IncSpecialty Representative Gastroenterology - Charleston WV AbbVie IncSpecialty Representative Gastroenterology - Charleston WVCharleston, WVContinuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution. Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie's business code of conduct, policies and all applicable laws and regulations.
Ryder System IncDirector National Accounts - FMS Ryder System IncDirector National Accounts - FMSCharleston, WVCompensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. Current Employees : If you are a current employee at Ryder, please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.
Shared Service Solutions LLCMember Service Representative Shared Service Solutions LLCMember Service RepresentativeWVRemoteProblem solving and critical thinking; Exercise good judgement/reasoning and resourcefully solve routine problems; Organize and handle multiple tasks and prioritize; Handle confidential/sensitive information; Exhibit excellent customer service skills Occasionally: Perform basic mathematical computations Physical Requirements- Constantly: Sit- Remaining in a seated position for long periods of time; Use hands/fingers for repetitive keyboard & hand motion; Speak coherently Emotional Effort- Frequent short deadlines. S3 STAR Values: Service Teamwork Attitude Results Location: Remote TOP JOB RESPONSIBILITIES: Answers phone calls and utilizes knowledge of credit union products, data systems, and web-based applications to provide information, answer questions, and assist with requests and concerns for both member and non-member callers.
The Travelers Companies IncGeneral Liability Claim Representative The Travelers Companies IncGeneral Liability Claim RepresentativeCharleston, WV$67,000–$110,600 / yearInvestigates each claim through prompt contact with appropriate parties such as policyholders, accounts, claimants, law enforcement agencies, witnesses, agents, medical providers and technical experts to determine the extent of liability, damages, and contribution potential. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.
Matheson Tri-Gas IncOutside Sales Representative - CHARLESTON Matheson Tri-Gas IncOutside Sales Representative - CHARLESTONCharleston, WVCompiles lists of prospective customers for use as sales leads, based on information from newspapers, business directories, industry ads, trade shows, Internet Web sites, and other sources. POSITION SUMMARY Sells products for MATHESON to business and industrial establishments or individuals at sales office, store, showroom or customer''s place of business by performing the following duties.
Contact Government Services LLCCustomer Service Representative Contact Government Services LLCCustomer Service RepresentativeCharleston, WVRemoteFor the past seven years weve been growing our government-contracting portfolio and along the way weve created valuable partnerships by demonstrating a commitment to honesty professionalism and quality work. Here at CGS we value honesty through hard work and self-awareness professionalism in all we do and to deliver the best quality to our consumers mending those relations for years to come.
Total Quality Logistics LLCSales Representative - Uncapped Commission Total Quality Logistics LLCSales Representative - Uncapped CommissionCharleston, WVWhat you'll do Receive 6 months of direct training from experienced Logistics Account Executives Help your account executive solve customer needs, find carriers for time-sensitive freight, and manage daily operations Participate in hands-on and virtual training sessions Develop negotiation skills through prospecting and cold calling Build your book Use your training to meet sales metrics and become eligible for commission Establish relationships to close new customers Negotiate prices with customers and carriers Resolve freight issues to ensure timely pickup and delivery. Who are we looking for You compete daily in a fast-paced high-energy environment You're self-motivated, set ambitious goals, and work relentlessly to achieve them You're coachable, enjoy solving problems, and thinking on your feet College degree preferred but not required Military veterans encouraged to apply.
chris niewierowski - State Farm AgentInsurance Account Position - State Farm Agent Team Member chris niewierowski - State Farm AgentInsurance Account Position - State Farm Agent Team MemberCharleston, WVEnthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
UnitedHealth Group IncHome Health Account Executive UnitedHealth Group IncHome Health Account ExecutiveDanville, WVClinical › Corporate and business operations › Customer and support services › Early careers› Sales and account management › Technology and data› Physicians› Advanced practice clinicians› Pharmacy› Behavioral health› Nursing› Medical coding› Clinical support›. Technology and data Artificial intelligence Architecture Business systems analysis Data analytics Data engineering Data science Network infrastructure Product management & development Security and risk Software engineering.
WesBanco IncCustomer Service Representative - Float - Administration CHA WesBanco IncCustomer Service Representative - Float - Administration CHASissonville, WVAs the initial contact for new and existing clients, a CSR is charged with providing excellent customer service while identifying sales opportunities and performing account transactions. Contribute in a team environment to service customer needs by answering incoming telephone calls and any additional duties assigned to support the success of the Banking Center.
IBEX Holdings LtdFiber Internet Tech and Billing Representative IBEX Holdings LtdFiber Internet Tech and Billing RepresentativeCharleston, WVThis includes answering non-technical and technical questions related to their service, resolving various issues, completing customer transactions (sign ups, plan changes), escalating issues to the technical support teams/non-technical support teams/ field operations and install teams/sales teams and closing out issues in a timely manner. We know a quality agent makes the difference for customers and how a great customer experience influences how they feel about the brand they have chosen.
WesBanco IncCustomer Service Representative - WesBanco Center WesBanco IncCustomer Service Representative - WesBanco CenterCharleston, WVAs the initial contact for new and existing clients, a CSR is charged with providing excellent customer service while identifying sales opportunities and performing account transactions. Contributes in a team environment to service customer needs by answering incoming telephone calls and any additional duties assigned to support the success of the Banking Center.
Herr Foods Inc.NewRoute Sales Representative Herr Foods Inc.Route Sales RepresentativeCharleston, WV$50,000–$55,000 / yearJob Summary:Safely drives step-van delivery truck over any assigned route to sell, deliver, and merchandise products, as well as provide excellent customer service to a variety of grocery, mass merchandise, and independent chain stores. Elective benefits include medical, dental, vision and hearing insurance; long term disability, life insurance, accident, hospital and critical illness indemnity plans, and legal plans.
American International GroupClaim Representative - Fast Track American International GroupClaim Representative - Fast TrackCharleston, WVThe role of a Fast-Track Claim Adjuster is to investigate, evaluate and resolve first and third-party auto liability claims, minor injury claims and low complexity general liability losses. Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience.
Monogram Health IncField Sales Representative- Charleson, WV Monogram Health IncField Sales Representative- Charleson, WVCharleston, WVMonogram Health employs a robust clinical team, leveraging specialists across multiple disciplines including nephrology, cardiology, endocrinology, pulmonology, behavioral health, and palliative care to diagnose and treat health issues; review and prescribe medication; provide guidance, education, and counselling on a patient's healthcare options; as well as assist with daily needs such as access to food, eating healthy, transportation, financial assistance, and more. Monogram health takes a comprehensive and personalized approach to a person's health, treating not only a disease, but all of the chronic conditions that are present - such as diabetes, hypertension, chronic kidney disease, heart failure, depression, COPD, and other metabolic disorders.
Planet FitnessMember Service Representative Planet FitnessMember Service RepresentativeCharleston, West Virginiahe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees.
Sysco CorpSales Representative (Charleston, WV) Sysco CorpSales Representative (Charleston, WV)Charleston, WVBachelor's degree in Business, Sales, Marketing, Hospitality, Culinary Arts or related discipline OR HSD/GED and 3 years Restaurant Management, B2B or outside sales experience, or equivalent relatable experience including completion of the Sysco Sales Internship. Perform administrative duties, such as preparing sales budgets and reports, maintaining sales records, processing credits, and pick-up requests, preparing sales quotes and menu suggestions, and filing reports.
Five Star SolutionsPatient Billing Representative Five Star SolutionsPatient Billing RepresentativeCharleston, West VirginiaRemoteStarting pay - $14/hr plus shift differential(extra $1/hr nights & wkds)Working hours between - 8:00am-8:00pm (EST) ; Work Days - M-F Paid Training - typically 2 weeks in length from 9:00am-6:00pm Mon-Fri (EST)Status - Full Time 40 hours, Benefit eligible 1st of month after 60 days $14 - $14 an hourThe above statements are intended to describe the general nature and level of work and are not intended to be an exhaustive list of all responsibilities, duties, and skills required of the jobWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. Join us as a Patient Billing Specialist, where you’ll support patients with payment processing, billing education, insurance verification, and claims-related inquiries.
Demand.comClient Success Representative (Remote) Demand.comClient Success Representative (Remote)Charleston, WVRemoteWork with internal experts to deliver excellent campaign leads and ensure clients are happy. Time Management and Effective Prioritization skills to ensure efficient handling of tasks and responsibilities in a dynamic work environment.
Valley Health SystemPatient Access Representative - Milton Dental Valley Health SystemPatient Access Representative - Milton DentalMilton, WVAssist in care coordination which may include obtaining test and referral results and communication with various entities including but not limited to community organizations, health plans, facilities and specialists. Actively participate in the medical home care team which is comprised of clinical and non-clinical staff working together towards a common goal: delivering quality care to our patients.
Community Trust Bancorp IncCSR Community Trust Bancorp IncCSRAlum Creek, WVAdhere to all new account opening policies and procedures as stated in Branch Operations Manual to ensure accuracy of Account Titling, Customer Information Identification (CID), Customer Due Diligence (CDD), and Identity Theft Red Flag Rules requirements as outlined in the Bank Secrecy Act/Anti Money Laundering policy. Discuss personal financial needs with new and existing customers/prospects and recommend ways in which the company can serve their needs by cross-selling a full range of personal banking services.