Employee Benefits:
- League Team Credit (eligible after probationary period)
- Free Membership
- Employee Discounts on programming
- Competitive Wages
- Flexible scheduling
- Concession discounts
- Tips
Company Overview:
Portland Indoor Soccer (https://pdxindoorsoccer.com/) is an Indoor Sports Arenas that run soccer leagues, youth soccer classes, and much more! Our business provides recreational services for children as young as 18 months to adults.
Job Summary:
This position is unique because managers are knowledgeable about ALL facility programming and scheduling and able to assist our customers with any questions they have. Managers also handle customers’ food & beverage requests. We are specifically looking for applicants to manage our facilites on weekend mornings during our Lil' Kickers classes.
Duties & Responsibilities:
- Customer service i.e. checking people in, printing player cards, taking registration and drop in payments and answering questions
- Attend pre-class Lil' Kickers meetings and trainings, and complete Lil' Kickers program knowledge online trainings
- Professional telecommunications etiquette when on the phone with customers
- Assisting with sales of programming and customer memberships
- Troubleshooting customer questions and inquiries regarding their program of interest
- Understanding and proper use of our scheduling system (Daysmart Recreation)
- General facility upkeep and minor maintenance
- Proper food & beverage handling, product knowledge, serving and performing accurate transactions
- Managing snack shack appearance with stocking, facing and rotation of inventory
- Performing proper cash handling and credit/debit transactions
- Enforce safety standards
Qualifications:
- Great customer service skills, at least one year experience in customer service a plus
- Authorized to work in the United States
- Oregon food handlers and Alcohol Service Permit
- 18 years or older
- weekend availability (Saturday and Sunday 7:30am-1:00pm)
Preferred Skills:
- Team player and strives to be as proactive as possible
- Detailed-oriented and able to multitask and manage time effectively
- Ability to build rapport with all customers & families who come into our facility
About Us
Lil’ Kickers is a nationwide soccer program rooted in child development theory for kids ages 18 months to 12 years old. Weekly classes are packed with fun and taught by dynamic coaches with a passion for kids. We focus on helping children build strong physical, intellectual and emotional skills using the game of soccer. With more than 100 locations across the U.S. and Canada, Lil’ Kickers has been a source of fun and individual growth for more than 1,000,000 participants over the past 20 years.
Our Philosophy
Using world-renowned child development theories, our curriculum is child-centered, creative, and comprehensive. By rewarding the children’s effort and not just the outcome, we drive the will to try again and again and again. We believe an amazing on-field experience will keep children engaged and coming back for more.
Our Mission
To inspire. We believe childhood is a magical time full of possibilities. We believe in approaching everything from a developmental perspective. We believe learning should be fun. We believe in creating space for all children whether they are on the road to all-star soccer or simply just want to play.
Every Coach within Lil' Kickers has gone through rigorous training to make sure each child is getting the best instruction possible that is both age-appropriate and developmentally minded.