Required Skills & Experience:-
Two (2) years of customer service experience.
-Incumbents will possess good organizational skills as well as good written and oral communication skills.
-Maintains strict confidentiality of information and exhibits good customer service skills, including the ability to work as a collaborative team member.
-Understanding of and has demonstrated the ability to use ticket tracking software and related tools for documentation of operations.
-Possess flexibility with workloads to accommodate special projects or requests and high priority orders.
-Understanding of computer-related terminology (CPU, Internet, Networking, Client/Server, LAN/WAN, etc.) in order to provide evaluation of customer requests to match needs with appropriate IT solutions (hardware or software).
-Must be able to tolerate bending, stooping, kneeling, squatting, and working with his or her arms above shoulder level.
-Must be able to lift seventy-five pounds or more.
-Must be able to distinguish colors.
Compensation:$20 hourly DOE
We look forward to reviewing your application. We encourage everyone to apply - even if every box isnt checked for what you are looking for or what is required.
PDSINC, LLC is an Equal Opportunity Employer.