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Workforce Systems Platform Owner (8897)

Morton

Midlothian, VA

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JOB DETAILS
SKILLS
ADP, Analysis Skills, Backlog Prioritization, Business Operations, Business Processes, Business Skills, Business Solutions, Communication Skills, Configuration Management, Continuous Improvement, Customer Acquisition, Data Quality, ERP (Enterprise Resource Planning), English Language, Enterprise Applications, Finance, HRIS/HRMS, Large-Scale Systems, Multilingual, Organizational Skills, Process Analysis, Process Development, Process Improvement, Requirements Management, Spanish Language, Systems Administration/Management, Systems Analysis, Technical Operations, Time Tracking, Workforce Management
LOCATION
Midlothian, VA
POSTED
10 days ago
Morton is seeking a Workforce Systems Platform Owner to serve as the internal owner and subject matter expert for a newly implemented workforce management platform supporting HR, payroll, time tracking, and employee operations.
This individual will bridge the gap between business operations and technology, ensuring the platform remains aligned with organizational needs while driving adoption, continuous improvement, and long-term success.

Key Responsibilities:
  • Serve as the primary owner and subject matter expert for the workforce management platform
  • Translate business requirements into system enhancements and workflow improvements
  • Manage system configuration, user access, and data integrity
  • Support ongoing platform optimization and process improvement efforts
  • Partner with HR, Payroll, Operations, Finance, and IT stakeholders
  • Maintain and prioritize enhancement backlogs
  • Coordinate with external vendors regarding support, upgrades, and new functionality
  • Develop user training materials and support adoption initiatives
  • Ensure platform functionality aligns with evolving business processes

Required Qualifications:
  • 5+ years of experience supporting HRIS, workforce management, payroll, ERP, or enterprise applications
  • Experience administering or supporting platforms such as Workday, UKG, ADP, Paylocity, Rippling, or similar systems
  • Strong business process analysis skills
  • Ability to translate operational requirements into technology solutions
  • Experience managing stakeholders across multiple departments
  • Excellent communication and organizational skills

Preferred Qualifications:
  • Product Owner, Business Systems Analyst, or Enterprise Application experience
  • Experience supporting large-scale system implementations
  • Experience working with field-based or operational workforces
  • Bilingual English/Spanish preferred
  • What Will Make Someone Successful
  • Product ownership mindset
  • Strong business partnership skills
  • Ability to influence without direct authority
  • Comfortable creating processes and structure
  • Passion for continuous improvement and user adoption

About the Company

M

Morton

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