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Website Operations Manager

TekWissen LLC

  • Parsippany, NJ
  • 1 day ago
  • $79–$79.50

Highlights

As a self-starter and practical problem solver, the candidate will translate business requirements into actionable user stories, manage Jira sprint priorities, and help optimize digital platforms for peak efficiency. Our client is a top manufacturer of roofing and waterproofing solutions in North America, operating 30 locations throughout the U.S. They offer a range of products for both commercial and residential roofing, along with pavement coatings.

Numbers & Facts

LocationParsippany, NJ
IndustryComputer/IT Services
Salary$79–$79.50
Company Size100 to 499 employees
Year Founded2009
Websitehttp://www.tekwissen.com/

Description

Overview:

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is a top manufacturer of roofing and waterproofing solutions in North America, operating 30 locations throughout the U.S. They offer a range of products for both commercial and residential roofing, along with pavement coatings.
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Job Title: Website Operations Manager
Location: Parsippany, NJ 07054
Duration: 6 Months
Job Type: Temporary Assignment
Work Type:Hybrid

Job Summary

  • The Digital Marketing team is seeking an organized, proactive Website Operations Manager.
  • This role serves as a key point of contact between business stakeholders and IT, facilitating website execution and technical delivery.
  • As a self-starter and practical problem solver, the candidate will translate business requirements into actionable user stories, manage Jira sprint priorities, and help optimize digital platforms for peak efficiency.

Essential Duties

Sprint & Backlog Management

  • Facilitate the Agile planning cadence in Jira.
  • Work with stakeholders to translate business needs into clear user stories.
  • Prioritize tickets for upcoming development sprints.

Cross-Functional Collaboration

  • Partner closely with IT to plan sprint capacity.
  • Track deliverables and clear everyday blockers.
  • Maintain steady progress toward digital goals.

Requirements & Solution Alignment

  • Gather business requirements.
  • Work alongside technical teams to identify practical and efficient solutions for website enhancements.
  • Translate business objectives into technical implementation requirements.

Web Governance & Ticketing

  • Monitor website health.
  • Triage incoming user and stakeholder requests.
  • Manage ticket prioritization and escalation activities.

Technical SEO & AEO Execution

  • Support technical SEO and Answer Engine Optimization (AEO) initiatives.
  • Monitor and optimize site speed and performance.
  • Support URL structure optimization.
  • Support Schema markup implementation for search engines including Google and Bing.
  • Optimize content discoverability across AI platforms including ChatGPT, Gemini, and Perplexity.

Qualifications

  • 3 5 years of experience coordinating or managing web delivery in a cross-functional environment.
  • Hands-on experience working directly with IT teams.
  • Experience writing clear user stories and managing sprint cycles in Jira.
  • Strong foundational understanding of Agile and Scrum practices including:
    • Backlog grooming.
    • Sprint planning.
    • Sprint retrospectives.
  • Familiarity with enterprise CMS platforms.
  • Sitecore experience is a plus.
  • Experience using Google Analytics 4 to analyze page performance and inform ticket priorities.
  • Exposure to web tools and integrations including:
    • Chatbots.
    • Localization tools.
    • Customer review platforms.
    • SEO and AEO technologies.
  • Working knowledge of web deployment workflows including testing in UAT and production environments.

Education & Requirements

  • Bachelor s Degree required.
  • Excellent written and verbal communication skills.
  • Ability to simplify complex concepts into actionable project tasks.
  • Strong organizational skills.
  • Customer-first mindset.
  • Ability to work effectively with cross-functional teams and stakeholders.

TekWissen Group is an equal opportunity employer supporting workforce diversity.

About Company

WE THE TEKWISSEN PEOPLE

TekWissen offers you a broader portfolio of services, industry-leading solutions, and the meaningful innovations that give you greater flexibility and speed to respond to market dynamics, reduced costs and risk to improve enterprise performance, and increased productivity to enable growth.

To keep pace with global market demands, TekWissen keeps its finger on the pulse of change. Our organized approach to guiding a project from its inception to closure. Managing projects is becoming more and more important as we enter the digital era. To cope with the pace that this transition demands, a method is required to manage projects so they can yield quality work, while incorporating efficient use of time and resources.

Project involves identifying which quality standards are relevant to the project and determining how to satisfy them.

It is important to perform quality planning during the Planning Process and should be done alongside the other project planning processes because changes in the quality will likely require changes in the other planning processes, or the desired product quality may require a detailed risk analysis of an identified problem. It is important to remember that quality should be planned, designed, then built in, not added on after the fact.

Capabilities and accomplishments in one TekWissen business enhance the opportunity for success in the others. Put simply, TekWissen's unique combination of attributes promotes success.



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