Video Telecommunications Specialist – Level II

About the role

Kaimetrix is seeking a Video Telecommunications Specialist – Level II to support video teleconferencing (VTC) and audio/visual (AV) systems in a secure, mission-critical environment. This role is responsible for performing video operations, supporting troubleshooting activities, and ensuring VTC systems operate at optimal performance while providing user support and training.

What you'll do

• Perform video capturing and transfer video content to media streaming servers
• Troubleshoot VTC and conference room equipment and execute repairs or initiate and track trouble tickets
• Schedule AV/VTC sessions, maintain call schedules, and coordinate conference reservations
• Provide client consulting and training on the use of audio/visual and VTC systems, including control interfaces and configurations
• Act as equipment custodian and perform inventory asset management and accountability functions
• Ensure VTC and conference room systems operate at optimal performance and capacity
• Assist in resolving technical issues to maintain continuity of services and support mission operations

Qualifications

Education/Experience:

• Minimum of 4 years of experience in video telecommunications, technical support, or related roles
• Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent experience

Certifications:

• CompTIA Security+, CompTIA CySA+

Clearance:

• Active Tier 3 (T3) background investigation or ability to obtain and maintain