Veterans Benefits Advisor 2 - VID 221899

Your browser does not support iFrames

Skip to Content

• Home
• How to Get a State Job
• FAQs
• Vacancies
• Search Vacancies
• Other State Listings

Helpful Links

• Exam Announcements for the General Public
• Explore Opportunities
• Workers with Disabilities Program
• Reinstatement
• Salary Schedules
• Unions/Units
• Training and Development

Please note: State agencies that contact job applicants do not usually request personal or financial information via text message or over the phone in connection with your response to a job posting. If you are contacted for such information by these methods, or any other method, please verify the identity of the individual before transmitting such information to that person.

Note: For questions about the job posting, please contact the agency that posted this position by using the contact information provided on the "Contact" tab for the position.

Review Vacancy

Date Posted 08/17/26

Applications Due09/02/26

Vacancy ID221899

• Basics
• Schedule
• Location
• Job Specifics
• How to Apply

NY HELPNo

AgencyVeterans Services, Department of

TitleVeterans Benefits Advisor 2 - VID 221899

Occupational CategoryOther Professional Careers

Salary Grade21

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $78126 to $99056 Annually

Employment Type Full-Time

Appointment Type Provisional

Jurisdictional Class Competitive Class

Travel Percentage 30%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 9 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County Erie

Street Address VAMC 3495 Bailey Ave., Room 602C

City Buffalo

StateNY

Zip Code14215

Duties Description Duties include but are not limited to:

• Supervise a team of Veterans Benefits Advisors 1.
• Advise Local Veterans Service Agencies and Veterans Service Organizations and community groups of the Department's programs.
• Conduct training courses for VBA1s and local service personnel (VSO).
• Act as the liaison between Agency and VA.
• Responsible for VA hearings as necessary.
• Responsible for claims in your region.
• Represent Department and Commissioner as requested.
• Attend outreach activities.
• Assign staff to attend and represent the Department for outreach events.
• Ensure that Internal Control Forms (NYSDVA Field Office Review and Evaluation Form) are completed in a timely and comprehensive manner.
• Ensure that After Action Reports are submitted in a timely and complete fashion.
• Utilize your "outlook" calendar for all daily activities and appointments. All client appointments and work-related activity should be accounted for on the "outlook" calendar. Access shall be given to your direct supervisor.
• All the Department's clients will be entered into the Case Management System. Any activity related to a client shall be promptly entered.
• Accreditation by the Department of Veterans' Affairs, through the NYS Department of Veterans' Services, as an "Agent" pursuant to Section 38 CFR 14.629 is necessary for continued employment.
• Other duties as directed.

Minimum Qualifications Current Veterans Benefits Advisor 2 interested in lateral transfer or relocation.

OR

Provisional Pending Examination (Promotional) Qualifications:

Candidates must be a qualified employee of the New York State Department of Veterans' Services and have one year of permanent competitive, 55b/c or NY HELPS service as a Veterans Benefits Advisor 1.

Candidates interested in provisional appointment will be required to take the New York State Department of Civil Service exam for this position. Please visit https://www.cs.ny.gov/jobseeker/ for additional information on state examinations.

OR

52.7 Non-Competitive Promotion (NCP):

If there are no more than three qualified candidates in the promotion field for this position, the agency will request approval from the Department of Civil Service to fill this position via a noncompetitive promotion (NCP) examination, pursuant to Section 52.7 of the Civil Service Law. In order to be eligible for the NCP, candidates must be in the direct promotion field, be a qualified employee of the New York State Department of Veterans' Services, have had one year of permanent competitive or 55-b/55-c service as a Veterans Benefits Advisor 1 or Veterans Benefits Advisor 1 (Spanish Language) and must not have failed the last two holdings of the promotion examination for the title listed above.

NOTE: IN ORDER TO AWARD THE PROPER CREDIT FOR WORK EXPERIENCE, RESUMES MUST INCLUDE MONTH AND YEAR FOR START AND END DATES. IF ANY OF THIS EXPERIENCE IS LESS THAN FULL TIME YOU MUST INDICATE THE AVERAGE NUMBER OF HOURS WORKED PER WEEK.

Additional Comments Notes:

• Travel may be required (approximately 30%), including during evening and weekends, depending on mission and assignment.
• Possession and maintenance of a valid Driver's License issued by the NYS Department of Motor Vehicle is required or otherwise demonstrate the capacity to meet the transportation needs of the job.

The NYS Department of Veterans Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage applicants for all communities to apply.

NOTE ON TELECOMMUTING: Employees are required to apply and obtain approval through management to telecommute according to the agency's Telecommuting Program Guidelines.

Some positions may require additional credentials or a background check to verify your identity.

Name Human Resources/JHG

Telephone 518-473-5282

Fax 518-486-1631

Email Address HRresumes@ogs.ny.gov

Address

Street NYS Office of General Services, HRM

31st Floor Corning Tower, Empire State Plaza

City Albany

State NY

Zip Code 12242

Notes on ApplyingPlease submit a resume and cover letter to HRresumes@ogs.ny.gov detailing how you meet the minimum qualifications along with the month/year and, if less than full time, the average hours worked per week for each position listed. Indicate the Position Title & Vacancy ID number of each position you are applying to.

Printable Version

Become an Organ Donor - Enroll Today

FAQs • Workers with Disabilities (55b/c) • Civil Service Exams

State Agencies: Department of Civil Service • Office of the State Comptroller

OER Link: Employee Unions and Bargaining Units

Exam announcements • General Information about NYS Government

2026 NYS Department of Civil Service

StateJobsNY 2026 NYS Department of Civil Service

Accuracy • Privacy • Accessibility • Contact

Your browser does not support iFrames