Vendor Resource Mgt Abstraction Services Team Lead

Do you have the career opportunities as a Vendor Resource Mgt Abstraction Services Team Lead you want with your current employer? We have an exciting opportunity for you to join Parallon which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Job Summary and Qualifications

The Abstraction Services Lead is responsible for the day‐to‐day operational activities as it relates to vendor compliance with abstraction support services for CDRA, MIPS and cancer registry within the COMET, Theradoc METRIQ and/or ROSI applications. The Lead identifies areas for process and abstraction quality improvement, trending/analyzing data, answering abstraction questions, and account follow up/resolution. The Lead also assists the VRM Manager with vendor management including monitoring processes, workflow, and compliance of SLA (Service Level Agreement).

What you will do in this role:

• Assists in managing vendor daily workflow and processes (e.g., work queues/worklists, volume turnaround times, quality audits/ rebuttals)
• Actively participates in the review and improvement of processes and services 
• Routinely reports to the VRM Clinical Data Abstraction Manager on individual work accomplishments, problems, progress in mastering tasks and work processes, and individual training needs 
• Assists VRM CDRA Operations Manager in quality control monitoring and reporting 
• Assists CDRA/MIPS/Cancer Registry teams with vendor training of new systems or work queues, as needed 
• Assists with communicating to vendor teams on workflow and/or process changes 
• Promptly reports issues or trends to the VRM CDRA Operations Manager 
• Monitors and ensures vendor staff adhere with guidelines and policies 
• Performs operational reviews of cases as needed 
• Monitors and is the liaison of information from the Parallon MIPS, CDRA, and cancer registry staff and the vendor, including but not limited to action plans, education and escalations 
• Communicates as appropriate with the vendor staff and CDRA, MIPS, or cancer registry staff to ensure proper account resolution 
• Assists with maintenance of the Vendor SharePoint site 
• Answers abstraction process questions from vendors 
• Prepares vendor agendas and facilitates weekly meetings
• Leads projects and additional meetings as requested 
• Maintains good working relationships with the Abstraction vendor support teams and Parallon stakeholders 
• Completes all Company educational requirements
• Practices and adheres to the “Code of Conduct” philosophy and the “Mission and Value Statement” 
• Other duties as assigned 

Qualifications:

• Undergraduate degree preferred 
• Minimum of 3 years of Health Information Management (HIM), Coding, Nursing, or Health Registry abstraction experience required 
• RHIT, RHIA, CCS, LVN or RN preferred 

Benefits

Parallon, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

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Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

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"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Vendor Resource Mgt Abstraction Services Team Lead opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.