Highlights
Our client, a Utility and Energy Generation and Distribution company, is looking for multiple Utility Revenue Specialists for their Davenport, IA location. Responsibilities: Support accurate and timely utility billing by identifying, investigating, and resolving billing discrepancies.
Numbers & Facts
| Location | Davenport, IA |
| Industry | Management Consulting Services |
| Salary | $13.80–$17.67 Per Hour |
| Company Size | 2,000 to 2,499 employees |
| Year Founded | 2000 |
| Website | https://www.iconma.com/ |
Description
Our client, a Utility and Energy Generation and Distribution company, is looking for multiple Utility Revenue Specialists for their Davenport, IA location.
Responsibilities:
Requirements:
Why Should You Apply?
#alljobs
#mcb
Responsibilities:
- Support accurate and timely utility billing by identifying, investigating, and resolving billing discrepancies.
- This role is critical to maintaining customer satisfaction and ensuring compliance with internal policies and regulatory standards.
- Investigate and resolve billing errors utilizing the customer information system (CSS).
- Process billing corrections and adjustments in compliance with company procedures and audit standards.
- Interpret and apply utility tariffs, billing policies, and regulatory practices.
- Research client billing issues as directed.
- Maintain detailed records of billing activities using Excel spreadsheets.
- Contribute to process documentation and suggest updates to billing procedures for operational efficiency.
- Support various ad-hoc billing projects as needed.
Requirements:
- Bachelor’s degree in business or related field.
- Proficient with the MS Office Suite including Outlook, Word, and Excel.
- Strong analytical and organizational skills with high attention to detail.
- Ability to manage deadlines effectively in a fast-paced environment
- Good communication skills, typing and Proficient with MS office
Why Should You Apply?
- Health Benefits
- Referral Program
- Excellent growth and advancement opportunities
#alljobs
#mcb
Benefits
401K, Employee Referral Program, Life Insurance
About Company
ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.
- Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
- Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
- Founded in 2000
- 2000+ Employees
The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.