Underwriter II

Overview

We are seeking an Underwriter II to join our Core Renewal Team in the South-Central Region. In this role, you will serve as a key liaison and primary point of contact for the Underwriting Assistants assigned to designated territories. You will provide day-to-day guidance, coaching, and underwriting support while helping drive profitable renewal results and effective territory management for our small account business.

The Underwriter II is responsible for underwriting and servicing renewal business within assigned territories, ensuring compliance with company underwriting guidelines, authority levels, pricing standards, and profitability objectives. This role collaborates closely with Underwriting Assistants, Sales, Operations, and other business partners to support profitable growth, retention, and exceptional service to agents and producers.

Responsibilities

Key Responsibilities:

• Serve as the primary liaison for Underwriting Assistants within assigned South Central Region territories, providing guidance, coaching, and support to drive effective territory management and renewal performance.
• Underwrite and service small business renewal accounts within assigned authority, managing renewals, endorsements, and policy servicing activities while ensuring

compliance with underwriting guidelines, pricing standards, company procedures, and state regulations.

• Partner with agents, Underwriting Assistants, and internal stakeholders to deliver timely account servicing, resolve policy issues, and support retention and profitability goals.
• Maintain ownership of assigned workflows and tasks, ensuring accurate processing, strong customer service, and efficient coordination with appropriate departments.
• Mentor and develop less experienced team members, support training initiatives, and contribute to projects that enhance team performance and regional objectives.

Qualifications

Qualifications

• Demonstrated underwriting knowledge across Workers'' Compensation, BOP, Property, General Liability, Auto, and Umbrella lines of business.
• Collaborative team player with a positive attitude and strong customer service orientation.
• Effective interpersonal, written, and verbal communication skills.
• Ability to manage multiple priorities and meet productivity deadlines in a fast-paced environment.
• Strong organizational skills, attention to detail, and a commitment to continuous learning and professional development.
• Ability to provide information in a clear, concise manner with an appropriate level of detail, empathy, and professionalism.
• Ability to build and maintain effective relationships.
• Effective analytical skills to gather information, analyze facts, and draw conclusions.

Education & Experience

• Bachelor's degree in Business, Finance, Risk Management, Insurance, or a related field preferred; equivalent combination of education and relevant insurance experience will be considered.
• 5+ years of Property & Casualty insurance experience, preferably with commercial lines and renewal underwriting responsibilities.
• Professional insurance designations (CPCU, AU, CIC, ARM, or similar) or completed coursework toward obtaining such designations preferred.
• Experience in mentoring, coaching, or providing guidance to less experienced team members is preferred.

This job description provides a general summary of the role and is not intended to be all-inclusive. Duties and responsibilities may change based on business needs, and flexibility is a key requirement for this position.

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What We Offer

AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.

AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.

AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.