Trip Support Specialist

Destinytravel

  • Charlotte, North Carolina
  • 18 days ago
  • Remote

    Highlights

    As a Trip Support Specialist, you will assist travelers throughout their journey by providing guidance, answering questions, and ensuring each step feels organized and stress-free. At Destiny&Co , we are committed to exceptional communication, personalized service, and creating memorable travel experiences.

    Numbers & Facts

    LocationCharlotte, North Carolina (
    Remote
    )

    Description

    As a Trip Support Specialist, you will assist travelers throughout their journey by providing guidance, answering questions, and ensuring each step feels organized and stress-free. You will work closely with clients to understand their needs and support them from planning to return.

    At Destiny&Co, we are committed to exceptional communication, personalized service, and creating memorable travel experiences.

    Key Responsibilities
    • Respond to inquiries across email, phone, and messaging channels.
    • Assist with itinerary changes, confirmations, and documentation.
    • Provide clear destination information and requirements.
    • Follow up before and after departures.
    • Handle concerns with empathy, patience, and professionalism.

    Benefits
    • Fully remote with flexible hours.
    • Travel perks and learning opportunities.
    • Supportive team culture.
    • Growth potential in the industry.

    What We’re Looking For
    • Excellent communication skills.
    • Detail-oriented and organized.
    • Customer service experience preferred.
    • Tech-comfortable and adaptable.
    • Passion for travel and helping others.

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