Travel & Expense Operations Specialist

This hybrid role is ideal for an experienced finance or operations professional who thrives in a fast-paced environment and has experience with SAP Concur, Workday, ServiceNow, or travel and expense operations. The ideal candidate is comfortable handling a high volume of expense reports, providing excellent customer service, and ensuring accuracy while following established policies and procedures.

The Panther Group is seeking a T&E Operations Specialist for an immediate contract opportunity with a prestigious university in Boston. This hybrid role is ideal for an experienced finance or operations professional who thrives in a fast-paced environment and has experience with SAP Concur, Workday, ServiceNow, or travel and expense operations.

This position requires an immediate start to allow for training with the current team member before their departure.
Responsibilities

• Review and process employee expense reports in SAP Concur, ensuring compliance with company policies and supporting documentation requirements.
• Monitor outstanding corporate card transactions and assist with 30/60/90-day delinquency reporting and follow-up.
• Respond to and resolve Travel & Expense inquiries through ServiceNow, escalating complex issues as needed.
• Support cardholder onboarding and corporate card administration.
• Provide outstanding customer service to employees, travelers, and departmental administrators regarding travel and expense policies.
• Maintain accurate documentation, records, and operational tracking.
• Assist with administrative and operational support for the Travel & Expense program.
• Work independently while meeting deadlines in a high-volume transactional environment.

Qualifications

• 2+ years of experience in:
  • Travel & Expense Operations
  • Expense Processing
  • Accounts Payable
  • Financial Operations
  • Accounting or related finance functions
• Experience with SAP Concur (strongly preferred).
• Experience with Workday and/or ServiceNow is highly preferred.
• Basic accounting knowledge.
• Strong Microsoft Office skills, particularly Excel.
• Excellent attention to detail and organizational skills.
• Ability to prioritize work and manage multiple deadlines.
• Strong written and verbal communication skills.
• Self-starter with the ability to work independently with minimal supervision.

Preferred Experience

• Higher education or large corporate environment.
• Corporate credit card administration.
• High-volume financial transaction processing.
• Contract or temporary assignments requiring quick ramp-up.

What We're Looking For
We're looking for someone who is dependable, detail-oriented, and enjoys working in a collaborative environment. The ideal candidate is comfortable handling a high volume of expense reports, providing excellent customer service, and ensuring accuracy while following established policies and procedures.
Pay is up to $36 per hour DOE

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