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Training Supervisor - Mission Readiness

Iconma

  • San Francisco, CO
  • 3 days ago
  • $35–$40 Per Hour

Highlights

Assisting Training Project Managers and Training Associates with the coordination and facilitation of training plans, including schedules, classroom sessions, hands-on training sessions (real or simulated), progress tracking, and tasks in alignment with high-level team scaling goals. Strong written and verbal communication skills to coordinate with team members and management and explain technical issues to support trainees.

Numbers & Facts

LocationSan Francisco, CO
IndustryManagement Consulting Services
Salary$35–$40 Per Hour
Company Size2,000 to 2,499 employees
Year Founded2000
Websitehttps://www.iconma.com/

Description

Our Client, an AV Manufacturing company, is looking for a Mission Readiness for their San Francisco, CA location.
 
Responsibilities:
  • Partner with Mission Readiness Leads, Project Managers, and Instructors to optimize training program efficiency and throughput.
  • Assisting Training Project Managers and Training Associates with the coordination and facilitation of training plans, including schedules, classroom sessions, hands-on training sessions (real or simulated), progress tracking, and tasks in alignment with high-level team scaling goals.
  • Acting as a point of contact for instructors on location, aligning them on procedures, conducting instructor training, and auditing instructor performance with trainees.
  • Identifying risks, determining mitigations and contingencies, and reporting the status of training program throughout.
  • Assisting Training Project Managers in the development of training materials (classroom decks, assessments, etc.)
  • Fulfilling 8 hour minimum requirement per quarter, acting as Mission Readiness on service missions to keep knowledge and performance of SOPs current.
 
Requirements:
  • At least 3 months as a fully trained individual on the Mission Readiness team
  • 1-3 years of experience in the AV space
  • Knowledge of Mission Readiness procedures and responsibilities
  • Experience working in a high-level collaborative environment and promoting a teamwork mentality
  • Proven ability to problem solve and improve operational efficiency
  • Strong written and verbal communication skills to coordinate with team members and management and explain technical issues to support trainees
  • Excellent time management and prioritization skills
  • Bonus qualifications:
  • Proficiency with Google Workspace collaboration tools such as Google Slides, Sheets, Docs, and Forms
  • Previous experience in a supervisory role
  • Experience teaching, instructing, and/or training
  • Bachelor’s degree/management experience preferred
  • Other requirements:
  • Must comply with the Substance Abuse Policy
  • Flexible schedule to accommodate training events
  • Willing to travel to different locations for training support up to 25% of their time
  • Must possess and maintain a valid driver’s license and acceptable driving record
  • Must pass a background check, MVR (Motor Vehicle Record) check, and drug screen
  • Ensure there is consistent and uniform training for the assigned shift (1st, 2nd, or 3rd) across all sites by creating and standardizing documentation specific to that shift.**
 
Why Should You Apply?

Benefits

401K, Employee Referral Program, Life Insurance

About Company

ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.

  • Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
  • Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
  • Founded in 2000
  • 2000+ Employees

The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.

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