Position OverviewWe're looking for an energetic Trainer who enjoys facilitating and knows how to make virtual training engaging. This is a fully remote role reporting to the Training Director, and most of the job is facilitation: leading frontline continuing education and leadership development sessions for employees and leaders across the organization.The right person makes training fun, interactive, and useful. You know how to keep a virtual class engaged, read a room through a screen, check for understanding as you go, and spot when someone is lost before they fall behind. You understand adult learning theory, and every session follows the same pattern: teach the skill, give people a chance to apply it, and confirm they can actually do it before they leave.Our instructional designers own course design. You'll partner with them and build the supporting pieces that make a session land: PowerPoints, activities, job aids, and practice exercises.
ResponsibilitiesFacilitation- Lead live virtual training sessions for frontline employees, emerging leaders, and current leaders.
- Bring energy and keep sessions interactive using polls, chat, breakout rooms, whiteboards, role-plays, scenarios, and discussion.
- Apply adult learning principles in every session: teach the skill, have participants practice applying it, and confirm they can use it on the job.
- Check for understanding throughout using questions, teach-backs, practice, and quick assessments, not just at the end.
- Notice when participants are disengaged, confused, or falling behind in a virtual setting and adjust in the moment.
- Give participants clear, constructive feedback and coaching during practice.
- Flag participants who aren't demonstrating the skill to the Training Director and their manager, with specific observations.
- Adapt delivery for different experience levels and cultural backgrounds.
Content support- Build and update PowerPoints, activities, job aids, and practice exercises that support courses built by our instructional designers.
- Partner with instructional designers, department leaders, and subject matter experts to keep content accurate and relevant.
- Share what you see in the classroom so content can be improved: what lands, what confuses people, and what's missing.
- Create simple reinforcement activities that help participants apply skills after training.
Coordination and reporting- Manage logistics for assigned sessions, including scheduling, participant communication, attendance, and completion tracking.
- Evaluate session effectiveness through participant feedback, observation, and demonstrated skill application.
- Keep training materials and records organized and current.
- Manage multiple assignments, meet deadlines, and keep the Training Director updated on progress and issues.
Required Qualifications- 3+ years facilitating workplace training, employee development, or leadership development, with at least 2 years leading live virtual sessions.
- Proven ability to keep a virtual audience engaged using tools like polls, breakouts, chat, and whiteboards.
- Working knowledge of adult learning theory and how to apply it in the classroom.
- Experience checking for understanding in real time and adjusting when participants aren't getting it.
- Strong presence, energy, and communication skills. You make people want to participate.
- Ability to explain complex information simply and connect it to real job situations.
- Experience building presentations and learning activities to support a session.
- Strong organization and time management across multiple assignments.
- Ability to work independently, take initiative, and follow through.
- Proficiency with Microsoft Teams, PowerPoint, Word, and Excel.
Finalists will deliver a short live virtual teach-back as part of the interview process.
Preferred Qualifications- Bachelor's degree in education, training and development, organizational development, human resources, or a related field, or equivalent experience.
- Experience facilitating leadership development, new manager onboarding, communication, coaching, accountability, or client experience training.
- Experience delivering multi-session development programs.
- Experience training geographically and culturally diverse teams.
- Familiarity with learning management systems and completion reporting.
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