| Location | Nashville, TN |
What you'll be doingThe Tennessee Titans are seeking a friendly, service-oriented individual to join the Client Services & Hospitality Team at the Tennessee Titans New Nissan Stadium Sales Center, Titans House. As a member of our team, you will help create a welcoming first impression and ultimately a memorable experience for all guests visiting Titans House. Ideal candidates will be personable, engaging and organized.Key Responsibilities
Oversee Titans House main point of entry, the foyer, welcoming all guests with a smile and friendly demeanorExecute administrative tasks such as coat checks and offering refreshmentsCommunicate appointment arrivals and other messages to Titans House Sales ConsultantsEngage in warm conversation with guests, sharing excitement in the Titans House sales experienceMaintain a friendly, personable disposition, ensuring a pleasant atmosphereReceive deliveries and direct other visitors as neededMaintain a clean and tidy workspace at all timesFollow Titans House uniform policy, while also maintaining a professional and cohesive appearance at all timesPerform various clerical tasks as needed (sorting, restocking, etc.)Communicate and escalate any maintenance, cleaning, operational needsOther duties as assigned by Premium Services Manager
What you'll bringRequired Qualifications:
Previous experience in customer services, front desk and/or hospitality industryProficient computer skills and experience with Microsoft Office SuiteOrganized and detailed orientedStrong verbal and written communication skills
Preferred Qualifications:
Bachelor's degreeExcellent customer service skillsAbility to project a professional and knowledgeable demeanor
Physical Requirements and Working Conditions:
Work Environment: Office / Front deskPhysical Requirements: Ability to sit or stand for extended periods of time; lift up to 15 lbs.Schedule: Flexible schedule and weekend availability, up to 29 hours per week