The Westin Cincinnati - Front Desk Manager

Aimbridge Hospitality LLC

  • Cincinnati, OH
  • 6 days ago

    Highlights

    If you're a natural leader with a passion for hospitality and a knack for turning challenges into wins, come join our team and help us turn everyday stays into unforgettable moments. Revenue & Communication Ace: Maximize room revenue with smart rate strategies, and keep communication clear and effective-whether youre chatting with guests or coordinating with your team.

    Numbers & Facts

    LocationCincinnati, OH

    Description

    Join Our Team as a Front Desk Manager!

    At Aimbridge Hospitality, we're all about creating standout guest experiences-and as our Front Desk Manager, you'll be leading the charge. You'll keep the front office running like a well-oiled machine, making sure every guest is greeted with warmth, efficiency, and a smile. You'll be the go-to for smooth check-ins, smart problem-solving, and keeping occupancy and revenue on point. If you're a natural leader with a passion for hospitality and a knack for turning challenges into wins, come join our team and help us turn everyday stays into unforgettable moments.

    KEY SKILLS/RESPONSIBILITIES

    • Guest Experience Extraordinaire: Deliver standout service from check-in to check-out, making sure every guest feels welcomed, heard, and cared for throughout their stay.
    • Front Desk Leader: Motivate, coach, and guide your team to shine. You'll keep standards high, procedures smooth, and morale even higher.
    • Smooth Operator: Spot issues before they happen and solve problems like a pro. You keep things running seamlessly and guests smiling.
    • Revenue & Communication Ace: Maximize room revenue with smart rate strategies, and keep communication clear and effective-whether youre chatting with guests or coordinating with your team.

    EDUCATION & EXPERIENCE

    • 2 year college degree with 3 or more years of related experience, or a 4-year college degree with at least 1 year of related experience.
    • 5+ years of progressive experience in a hotel or related field with supervisory experience
    • Proficient in Windows operating systems, spreadsheets, and word processing.
    • Effective in handling stressful, high-pressure situations while maintaining composure and objectivity.
    • Valid drivers license from the applicable state.

    After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

    • Now offering Daily Pay! Ask your Recruiter for more details
    • Medical, Dental, and Vision Coverage
    • Short-Term and Long-Term Disability Income
    • Term Life and AD&D Insurance
    • Paid Time Off
    • Employee Assistance Program
    • 401k Retirement Plan

    PROPERTY INFORMATION:

    Application deadline for Colorado positions:

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