| Location | Baltimore, MD |
Position Summary
The Tenant Placement Coordinator is responsible for coordinating the lease-up and placement process for new tenants in a variety of subsidized housing units, including units supported through Continuum of Care (CoC), Housing Authority of Baltimore City (HABC), and Section 811 programs. This position serves as a key connection among applicants, residents, housing authorities, and partner agencies to ensure timely tenant placements and maintain program compliance.
Duties and Responsibilities
Coordinate the tenant placement and lease-up process for subsidized units, including CoC, HABC, Section 811, and other affordable or supportive housing programs.
Review referrals, applications, eligibility documentation, and supporting records to ensure applicants meet program and property requirements.
Communicate with prospective tenants, case managers, referral partners, housing authorities, office staff, and service providers regarding placement status, missing documents, appointments, and lease-up timelines.
Schedule and coordinate move-in activities, interviews, unit showings, inspections, and lease signings.
Conduct annual tenant recertifications for all housing programs.
Prepare monthly CDR report for Continuum of Care program.
Enter, update, and maintain accurate information in required web-based systems, including OneSite, Client Track, and other agency or funder platforms.
Track vacancies, referrals, pending placements, lease-up and required follow-up to support timely occupancy of available units.
Maintain organized electronic and paper records based on agency policies and funding requirements.
Participate in internal and external meetings, case conferences, partner meetings, and program coordination meetings both in person and virtually.
other related duties as assigned to support housing operations and successful tenant placement.
Must have own transportation
Technology and Systems Requirements
The Tenant Placement Coordinator must be comfortable using and learning multiple web-based applications and databases. Systems may include OneSite, ClientTrack, HMIS-related platforms, housing authority portals, document management systems, email, video conferencing tools, and shared tracking spreadsheets. The position requires accurate data entry, timely updates, and consistent documentation across all required systems.
Preferred Experience
Experience working with CoC-funded housing programs, HABC processes, Section 811 units, permanent supportive housing, rapid re-housing, or other subsidized housing programs.
Experience using OneSite, ClientTrack, HMIS, or similar property management and client data systems.
Familiarity with tenant eligibility documentation, income verification, disability-related housing programs, reasonable accommodation processes, and lease-up timelines.
Experience collaborating with case managers, behavioral health providers, disability service organizations, housing authorities, landlords, and community-based partners.
Equal Opportunity Statement
The organization is an equal opportunity employer and is committed to providing a workplace free from discrimination and harassment. All qualified applicants will receive consideration for employment without regard to any legally protected status.