Technology Manager

Technology Manager

Salary

$85,000.00 - $90,000.00 Annually

Location

0110 - City Planning

Job Type

Full-time

Job Number

10754-HR

Department

0110 - City Planning

Division

011001 - City Planning Commission

Opening Date

08/10/2026

Closing Date

8/12/2026 11:59 PM Eastern

• Description
• Benefits

Description

Technology Manager

The Technology Manager will serve as the lead of Information Technology for the Department of City Planning. This includes maintaining and managing all hardware, software, and communication (phone, email, website) needs for the department in collaboration with the City Department of ITS; conducting trainings and expanding use of relevant technology tools such as Office365, ArcGIS, and Accela to advance planning practices; providing data analysis and technology-related functions to support departmental initiatives and priorities; and managing staff with related roles.

Examples of Duties

Under administrative direction, coordinates and supervises all phases of designated program and project development and administration. Assists with or performs special projects as assigned. Provides training and technical assistance within and outside of the department as directed. Prepares and delivers presentations. Plans, develops, and administers projects and programs within a work unit. Reviews and evaluates program/project impact. Identifies project resources, requirements, methods, impact, and techniques. Prepares funding proposals and government reports. Monitors program contracts for compliance with terms and specifications. Conducts field site visits as necessray. Performs other job-related duties as required.

Minimum Qualifications

Bachelors Degree in Business/Public Administration or related field from an accredited four-year college or university is preferred. Three years of full-time paid progressively responsible management/supervisory experience in program and/or project development required. Should be proficient in computer and software applications (Microsoft Office Suites) and possess excellent communication and interpersonal skills. Valid State of Ohio Drivers License required.

Supplemental Information

These duties will primarily align with the following three core areas:

• Systems & Technology Stewardship: Maintaining and improving the departments core technology, including ArcGIS, data, web tools, permitting systems, digital infrastructure, and associated hardware.
• Efficiency & Innovation: Identifying opportunities for the department to improve function and efficiency through technology tools and automations, and piloting emerging technologies when relevant, with a specific focus on improving permitting technology, identifying workflow choke points, and building internal tools and dashboards that make the teams work easier.
• Strategy & Representation: Helping shape the departments technology direction, educating and supporting the team on how to get the most out of available tools, improving how we engage residents through technology, and representing Planning on innovation matters to leadership, the Commission, and the public.
• Leadership and Management: Serving as the department's liaison to the Department of ITS and managing staff with IT/process-related roles.
• This position will report to the Director of City Planning and may include additional duties as assigned.

Additional desired qualifications:

Ability to collaborate with a diverse range of colleagues, public agencies, private consultants, community organizations, and residents

Adept use of technology tools such as ArcGIS, Adobe Creative Suite, and file sharing platforms

Proven research, writing, oral, and graphic presentation skills

Experience with community engagement and/or community organizing

Effective communication skills and responsiveness

Ability to build consensus among diverse stakeholders around a clear vision for serving the city and its residents

Effective at building and maintaining interpersonal relationships

Understands and incorporates insights on contemporary urban issues, social justice, diversity, equity, and inclusion challenges

Passion for equitable community development and public service.

Commitment to inclusive engagement and neighborhood-based planning.

Ability to perform duties with tact, discretion, and confidentiality

Ability to work expeditiously in a deadline driven environment

Ability to set goals and develop strategies and schedules for meeting goals

Bilingual applicants encouraged to apply.

Information about the Team

The City Planning Commission envisions a thriving urban community resilient in the face of changing regional, national, and global conditions. The department is an advocate for the preservation and establishment of prosperous communities that are authentic and diverse, providing equitable access to the resources necessary for residents to thrive. We accomplish this by enhancing physical development, preserving the City's history, and creating places for people that are healthy, sustainable and vibrant for current and future generations.

The Citys guiding principles are as follows: Placing Clevelanders at the Center, Empowering Employees to Do Purposeful Work, Defining Clear and Pragmatic Objectives, Leading with Trust and Transparency, Striving for Equity in All We Do, and Embracing Change. All City employees are responsible for embracing and carrying out these principles in all that they do.

The City of Cleveland makes available a variety of benefit options depending upon your employment status and any applicable union membership. In general, benefit options include comprehensive medical, dental, vision, prescription medical and life insurance. Specific information regarding benefit eligibility will be discussed and reviewed at the time of hire.

Employer City of Cleveland

Address 601 Lakeside Avenue

Cleveland, Ohio, 44114

Phone 216-664-2493