Technical Support Analyst (Tier - 2)

Technical Support Analyst (Mortgage Services) Job Description

Advanced troubleshooting skills, detail oriented, quick learner Deep knowledge of web technologies SQL, Error Logs, Service Connections, Azure, DNS / Networking, XML mapping, etc. Strong communication skills Ability to multi-task and dynamically prioritize issues Passionate about security and risk mitigation Focus on quality and efficiency 2+ years in prior technical support role preferred Mortgage Knowledge recommended but not imperative

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