Amazon.com Inc logo

Technical Program Manager , Leo Secure Communications

Amazon.com Inc

  • Redmond, WA
  • 2 days ago

    Highlights

    Manage technology programs end-to-end, owning the overall schedule, proactively identifying and mitigating risks, and keeping scope under control to deliver on time and with quality. This role puts you at the intersection of technology and business strategy, where your ability to navigate technical complexity, communicate clearly, and drive decisions will directly shape the customer experience.

    Numbers & Facts

    LocationRedmond, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    Description

    Are you energized by solving complex technical challenges and driving programs that deliver meaningful results for millions of customers? As a Technical Program Manager at Amazon, you will own and manage technology programs that improve products and deliver against ambitious goals. You will partner closely with engineering teams, stakeholders, and cross-functional partners to define requirements, align priorities, and ship solutions that matter. This role puts you at the intersection of technology and business strategy, where your ability to navigate technical complexity, communicate clearly, and drive decisions will directly shape the customer experience. If you are a curious, adaptable problem-solver who thrives when coordinating across teams and turning ambiguity into action plans, we want to hear from you.

    Export Control Requirement:

    Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

    Key job responsibilities

    • Manage technology programs end-to-end, owning the overall schedule, proactively identifying and mitigating risks, and keeping scope under control to deliver on time and with quality.
    • Partner with engineering managers and technical teams to scope efforts, set milestones, secure resources, and drive crisp decisions that clear blockers and accelerate progress.
    • Develop a deep understanding of system architecture, dependencies, and trade-offs to prevent poor technology decisions and arrange additional technical reviews when complexity or risk warrants it.
    • Communicate program status, risks, and outcomes effectively to stakeholders across teams, ensuring alignment and driving resolution when priorities or perspectives conflict.
    • Define and track success metrics for your programs, contribute to strategic documentation, and identify opportunities to improve operational processes and system quality over time.

    A day in the life

    You start your morning reviewing program dashboards and triaging any overnight issues that could affect delivery timelines. By mid-morning, you are in design reviews with engineers, asking clarifying questions about dependencies and proposing adjustments to keep the project on track. Afternoons often involve syncing with partner teams, drafting status updates for leadership, or facilitating working sessions to resolve open technical questions. You close the day by updating your risk log and planning next steps to keep momentum.

    About the team

    Our team is focused on building and improving technology solutions that directly impact how Amazon serves its customers. We operate in a collaborative environment where program managers and engineers work side by side to tackle challenging problems and ship meaningful improvements. We are committed to operational excellence, continuous learning, and creating an inclusive culture where every voice contributes to better outcomes. If you want to grow your technical and leadership skills while making a visible impact, this is the place to do it.

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

    Similar Jobs

    See more jobs