Technical Product Specialist

Technical Product Specialist

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Who We Are

At ATG USA, we don't just support the AEC industry, we help shape it.

ATG USA (Applied Technology Group) is the leading technology business partner focused on the Architectural, Engineering and Construction industry in North America. ATG strives to build relationships within the professional design community by providing a complete solution. ATG has unique service offerings implemented by technical support specialists with industry experience and knowledge.

This role is a strategic bridge between ATG's technical engineering marvels and the AEC market. You will leverage industry expertise to translate complex automation software into compelling, value-driven narratives that resonate with Architects, Engineers, and General Contractors

The Opportunity

As our Technical Product Specialist, you will be the primary advocate for a suite of products designed to automate design and construction workflows. While we are deeply rooted in the Autodesk ecosystem, your mission is to show how our solutions close the gaps where competitive products fall short, creating a seamless, data-driven experience for our customers. You will work at the intersection of Marketing, Sales, and Product to ensure our "technical marvels" are understood and adopted by industry leaders.

Key Responsibilities

• Go-to-Market Content Creation: Partner with designers and writers to develop high-impact technical marketing materials, including technical white papers, detailed how-to guides, and insightful blog posts.
• Technical Storytelling: Create and deliver "Product Deep-dives" and videos that paint a vivid picture of the transition from manual, high-friction processes to ATG's automated, data-driven workflows.
• Sales Enablement: Serve as a technical co-seller alongside Business Development Executives (BDEs), conducting high-stakes product demonstrations for prospective clients and translating technical features into measurable business outcomes.
• Workflow Mapping: Directly map a customer's current manual processes to ATG's automated solutions, identifying specific areas where time and pain are reduced.
• Industry Advocacy: Participate in trade shows, webinars, and industry events to establish ATG's brand presence and promote our unique business value.
• Feedback Loop: Identify recurring customer needs and objections to provide pattern-based feedback to our Engineering and Product teams, influencing the future roadmap of our software.

Benefits That Work for You:

At ATG USA, we invest in your well-being, growth, and life outside of work. Here's what you can expect:

Health & Wellness

• Multiple medical plan options plus dental and vision coverage
• On-demand support and mental health/wellness resources via Bennie-your personal benefits concierge

Financial Well-Being

• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• 401(k) with up to 4% company match after 90 days
• Voluntary life, AD&D, supplemental health coverage, and disability protection

Extra Perks That Matter

• 3 weeks of PTO, paid holidays, and your birthday off
• 2 paid volunteer days each year to support causes you care about
• Professional development reimbursement + access to GreaterU, ATG's platform for learning and growth
• Four weeks of paid sabbatical after six years-on top of your regular PTO-to refresh and recharge!
• Discounts on lifestyle perks like pet insurance, financial coaching, and more via the Bennie Marketplace

About ATG Data Solutions

We believe in building inspired professionals, thriving businesses, and healthy communities. We offer technology services that empower people and organizations to do their best work and make an impact that matters. If you like to develop software that helps people, we want to talk to you.

We're not just looking for developers; we are looking for people who want to become great! We want people who are passionate about learning our client's businesses and want to solve meaningful problems.

ATG is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex (including gender identity and sexual orientation), national origin, age, disability, genetic information, or any other protected status under applicable laws. We're committed to an inclusive workplace where all backgrounds and perspectives are valued, and we strive to build a team that reflects the diverse world we serve.

This full-time role requires a minimum of 40 hours per week, with additional hours as needed to meet deadlines. Candidates must be able to sit or stand for extended periods, travel between office locations (including those with stairs), and lift up to 30 pounds. Strong verbal and written English communication skills, along with adequate visual and auditory abilities (with or without aids), are essential. The physical demands described are representative of those needed to perform the job's essential functions, with or without reasonable accommodation.

If you need accommodation during the application or interview process-or on the job-please contact Human Resources.

Applicants must be authorized to work in the U.S. without company sponsorship. We appreciate your interest in ATG!

Requirements:

• Industry Depth: 2-5 years of AEC industry experience with a focus on design, engineering, or construction business processes.

• Software Expertise: Advanced proficiency in Autodesk design tools (e.g., Revit, Civil 3D, Navisworks, or Forma) and a strong grasp of cloud-based, data-driven workflows.

• Communication Mastery: Exceptional ability to distill complex technical concepts into clear, persuasive narratives for diverse audiences, from BIM managers to executive stakeholders.

• Technical Curiosity: A solid understanding of modern SaaS technology and the ability to navigate competitive landscapes to highlight ATG's unique advantages.

Ideal Candidate Profile

We are looking for an "AEC Power User" who may currently be a Customer Success Manager, Technical Marketer, or Support Engineer looking to apply their technical skills in a more strategic, market-facing capacity. You should be a genuine team player who is passionate about moving the AEC industry forward through automation.