Technical Customer Success Representative

Responsibilities: of the Technical Customer Success Representative Include: Make outbound calls and conduct virtual meetings with customers throughout the onboarding process. Provide consultative support during AI platform integrations and deployments. Assist customers with basic technical concepts including IP addresses, domain names, and cloud infrastructure. Identify customer challenges and coordinate resolutions with technical teams. Deliver training and best practice guidance to maximize customer value. Track customer interactions, implementation milestones, and support activities. Qualifications: for the Technical Customer Success Representative Include: Bachelor's degree preferred. 2+ years of experience in customer success, technical support, customer care, or client services. Comfortable with high-volume customer communication and relationship management. Understanding cloud versus on-premises environments. Knowledge of networking concepts, domain names, and IP addressing. Strong problem-solving skills and technical aptitude. Compensation: for the Technical Customer Success Representative Includes: $20-$35 per hour Comprehensive Benefits: Medical, Dental, Vision, 401(k), PTO, Sick Leave if required by law, and Holidays This job opens for applications on September 29, 2026. Applications for this job will be accepted for at least 30 days from the posting date.