Technical Communications Specialist II

On-Board Companies

Rochester, NY

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JOB DETAILS

SALARY

$34–$34 Per Hour

SKILLS

Adobe FrameMaker, Analysis Skills, Animation, Biology, CSS (Cascading Style Sheet), Change Control, Computer Skills, Consulting, Content Management Systems (CMS), Contract Manufacturing, Cross-Functional, Customer Escalations, Design Services, Establish Priorities, Facilities Management, Facilities and Maintenance, HTML (HyperText Markup Language), Industrial Engineering, Information Technology & Information Systems, Java, Manufacturing, Microsoft Office, Multitasking, OEM (Original Equipment Manufacturer), On Site Support, Online Publications, Presentation/Verbal Skills, Procedure Development, Product Management, Product Marketing, Project Schedule, Project/Program Management, Proofreading, Provider Contracting, Publications, Regulations, Regulatory Requirements, Research & Development (R&D), Resolve Customer Issues, Risk Management, Scripting (Scripting Languages), Team Player, Technical Publications, Technical Recruiting, Technical Support, Technical Writing, Time Management, Validation Testing, Web Design, Writing Skills, XML (EXtensible Markup Language)

LOCATION

Rochester, NY

POSTED

3 days ago

On-Board Services is hiring a Technical Communications Specialist II

For immediate consideration please send your resume to

resumes@onboardusa.com

Subject Line: Position Title and State you are Located.

About Us:
On-Board Services, Incorporated is an on-site contract service provider for a local manufacturing entity providing full time positions to our employees. We offer benefits as well as 401k.

Position Details:
Position Type: Contact
Job Location: Rochester, NY
Benefits: 401K, Dental insurance, Life Insurance, Medical Insurance, Vision Insurance
Compensation: $35.00/hour

• Produces technical publications and communications to support the safe and effective use and servicing of Products.
• Projects may include technical manuals, online content, product labeling and instructions for use, communications and presentations delivered in various formats.
• Gathers and organizes technical information from various sources.
• Develops, writes, edits, manages review/approval, and proofreads complex materials for internal and external customers.
• Reviews and analyzes publication/labeling effectiveness and efficiency including verification/validation.
• Follows established change control procedures.
• Ensures publications adhere to established standards of style and format and meet regulatory requirements.
• Reviews published materials and recommended revisions or changes in scope, format, and content.
• Adheres to project timelines and communicates/escalates potential impacts to project schedules.
• Investigates and resolves or escalates customer complaints and concerns and responds to non-standard inquiries.
• Participates in special projects as assigned.
• Perform other work-related duties as assigned.

The Key Stakeholders
Internal: Technical Subject Matter Experts in Research & Development, Technical Support, Regulatory Affairs, Quality and Compliance, Product Management/Marketing, Post Market Risk Management (PMRM), Information Technology (IT)
External: Illustrators, Translation Vendors, Print/Media Vendors, External Manufacturers (OEMs)

Required Skills:
• A minimum of an associate’s degree in Technical Writing, Communications, Medical Technology, Biology or Engineering with technical writing experience or equivalent is required.
• A minimum of 3 years of relevant work experience is required.
• The individuals must be able to represent the Technical Publications group on cross-functional teams and be comfortable interacting with Engineering, Research & Development, Regulatory, Quality, Customer Support, IT professionals and upper levels of management.
• Must be proven team player, self-motivated, able to prioritize workload with minimal supervision, manage multiple projects simultaneously and work under tight deadlines.
• Excellent written and verbal communications skills and strong computer skills are required.
• Experience in HTML, XML, DITA, FrameMaker, Microsoft Office and the creation of online documentation using topic-based authoring.

Preferred Skills:
• A bachelor’s degree is preferred.
• Experience working in a regulated environment
• Experience with content management systems, CSS and system design
• Knowledge of animation tools and Java scripting
• Experience working with translated publications
• Knowledge of products will be a significant advantage
• Experience in website design/authoring tools

Apply Today!
www.onboardusa.com

On-Board was founded in 1976 by Robert L. Wilson to provide Engineering and Design services to the chemical manufacturing industry. Today, On-Board is a thriving privately held family of companies with services including: Consulting, Professional Engineering, Industrial Maintenance and Facility Management, Contracted Manufacturing and Production Services, as well as Temporary Staffing and Recruiting throughout North America.

The On-Board Family of Companies conducts operations through its Corporate Headquarters located in East Windsor, NJ along with Regional Offices in New Castle, DE and Wake Forest, NC. On-Board’s Mission is to provide “Flexible Service by applying the talents of our people, work processes and technology to meet our clients’ expectations in a Safe, Responsible and Dependable manner.”

On-Board Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, sex, national origin, age, disability or genetics.

26-01030
INDOJ

Technical Communications Specialist II

On-Board Companies

Rochester, NY

About the Company

On-Board Companies

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