The Technical Capability & Pricing Analyst is responsible for managing the end-to-end pricing and technical capability assessment process for customer requests involving calibration, metrology, and related precision measurement services.
- This role translates customer instrument lists and technical requirements into accurate, service-focused, and margin-effective quotations while ensuring alignment with Client’s operational capabilities, quality standards, and service offerings.
- The position serves as a critical link between Sales, Operations, Laboratory Management, Quality and Technical Experts.
- Client’s ideal candidate: Combines the technical knowledge of an experienced calibration professional with the analytical and commercial skills of a pricing analyst.
- This individual understands both how calibration work is performed and how it should be scoped, priced, and delivered profitably across a large multi-site organization.
Key Responsibilities:
- Review customer requirements and equipment lists to determine calibration capability and service feasibility.
- Identify appropriate laboratories, technical resources, and service locations across the Client’s network.
- Develop accurate and profitable pricing models and quotations.
- Evaluate labor requirements, technical complexity, turnaround expectations, and onsite service needs.
- Collect, organize, cleanse, and analyze data from technical databases and operational systems.
- Maintain capability databases and support continuous process improvement.
- Ensure alignment with ISO/IEC 17025 requirements and applicable quality standards.
- Partner with Sales, Operations, Quality and Technical Leadership to support customer opportunities and business growth.
Requirements:
- 3-5+ years of experience in calibration services, metrology, technical operations, industrial instrumentation, engineering support, or technical estimating.
- Bachelor's degree in Engineering, Business, Operations, Data Analytics, Physical Sciences, or related field, or equivalent experience.
- Experience interpreting technical specifications and instrumentation requirements.
- Advanced Microsoft Excel skills including Pivot Tables, XLOOKUP/VLOOKUP, and data analysis.
Preferred Qualifications:
- Experience working in an ISO/IEC 17025 accredited environment.
- Calibration laboratory experience.
- Experience supporting onsite calibration services.
- Power Query experience.
- Experience with ERP, CRM, quoting, or calibration management software.
- Previous laboratory management, technical management, or lead technician experience.
Technical Knowledge:
- Dimensional calibration
- Pressure calibration
- Temperature calibration
- DC/LF Electrical calibration
- RF / uW calibration
- Process instrumentation
- Metrology principles
- Calibration uncertainty concepts
- Test Uncertainty Ratios (TUR)
- ISO/IEC 17025 requirements
Critical Competencies:
- Technical aptitude and analytical thinking
- Commercial awareness and margin analysis
- Customer-focused decision making
- Strong attention to detail
- Excellent communication and collaboration skills
- Problem-solving and critical-thinking abilities